Ranked 818 out of 9469 Agents
Atlantis Property Services Ltd
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Reviewed by Disgusted on 11th August 2011
I would not use the agent again
- Branch:
- 23/24 Market Place,
- Services:
- Lettings (as a Tenant)
I am absolutely disgusted with this estate agents and advise anyone who is choosing to rent for the first time to avoid them! When we moved in we had about ten maintenance issues within the first week such as broken tiles and a broken wardrobe which were never fixed straight away and only after calling them five or six times (which goes straight onto voice mail) . The 'landlord' himself turns up unexpected every so often and we had to remind them of the 24hour notice law as they would just walk in unannounced. When you first check into your property they do not give you an up to date inventory so make sure you read it all through and update because our inventory had not been changed for three years stating our sofa was brand new and carpets were brand new when they had stains all over them. And be warned if you do not sign the inventory within 14 days then they keep the one they have given you as the proper inventory. Lastly they take as much money from you as they can!! They will bleed you dry you pay a huge deposit and you get about 20% of it back!!
The only good thing I can say about this agents is the workmen who work for them are polite and efficient.
 . The 'landlord' himself turns up unexpected every so often and we had to remind them of the 24hour notice law as they would just walk in unannounced. When you first check into your property they do not give you an up to date inventory so make sure you read it all through and update because our inventory had not been changed for three years stating our sofa was brand new and carpets were brand new when they had stains all over them. And be warned if you do not sign the inventory within 14 days then they keep the one they have given you as the proper inventory. Lastly they take as much money from you as they can!! They will bleed you dry you pay a huge deposit and you get about 20% of it back!!
The only good thing I can say about this agents is the workmen who work for them are polite and efficient./&display=popup&link=http://www.allagents.co.uk/review/11929/&redirect_uri=http://www.allagents.co.uk/review/11929/ "Share on your Facebook Wall"){kind=logo}
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Comments
Andrew Strong, 11th August 2011
I'm really sorry to hear that you have not had a good experience in a property let through us. If there is anything you would like to discuss with me directly as a Director of the company I would be very pleased to do so.
Andrew Strong
Managing Director
Direct dial: 0118 955 7001
E-mail: a.strong@atlantisgroup.co.uk