Reeds Rains
Banner Cross, Sheffield, S11
4.4/5, 26 reviews
92% recommended
80% sales valuation accuracy
71% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features


“Sam was fantastic at seeing to all our needs as ......”

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Nov 22,2014
Minithumbup
Sam
By: 'ben'
Nov 22,2014
0 people found
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Sam was fantastic at seeing to all our needs as first time rentees. I always felt as if Sam was fighting on our behalf and would be getting the best for us.

Really fantastic guy who was always willing to help out.
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Opening Hours
Address

Reeds Rains
977 - 979 Ecclesall Road
Sheffield
South Yorkshire
S11 8TR
0114 267 0150

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 71% £105,000 £400,000
Lettings 100% 99% £555 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 6 1 5 1 9 0 2 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“In all the years I have dealt with letting agents, ......”

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Dec 31,2014
Minithumbup
By: 'Jo'
Dec 31,2014
0 people found
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In all the years I have dealt with letting agents, I have always found them unfriendly, and arrogant, completely living up to their reputation. However I was very pleasantly surprised to come across Sam who was very helpful, flexible towards my needs and extremely friendly, ...
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“We decided to use Reeds Rains City Living to sell ......”

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Dec 28,2014
Minithumbup
By: 'Mrs'
Dec 28,2014
0 people found
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We decided to use Reeds Rains City Living to sell our penthouse apartment after considerable research. We were blown away on meeting the team with regards to their enthusiasm at the prospect of marketing our property, not to mention their knowledge and experience of the ...
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“Excellent service in difficult circumstances due to being away on ......”

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Dec 22,2014
Minithumbup
By: '-Riddoch'
Dec 22,2014
0 people found
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Excellent service in difficult circumstances due to being away on holiday. Knowledgable,,professional and very quick to respond to messages or emails....
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“Second review. Really good service compared to last time. I ......”

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Dec 01,2014
Minithumbup
By: 'Mr'
Dec 01,2014
0 people found
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Second review. Really good service compared to last time. I was away for the duration of move out and move in. Sam offered to look after all of this while i went away to italy for three weeks. Superb service and I am very thankful ...
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“We found Sam very personable and he helped make the ......”

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Dec 01,2014
Minithumbup
By: 'Rachael'
Dec 01,2014
0 people found
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We found Sam very personable and he helped make the whole process of renting this property run smoothly, quickly and efficiently. He kept to his word and was very approachable at all times. We were really happy with the service provided, no problems at all....
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“Awaiting acceptance of offer.Matt has been exceptionally helpful throughout ......”

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Nov 27,2014
Minithumbup
By: 'A'
Nov 27,2014
0 people found
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Awaiting acceptance of offer. Matt has been exceptionally helpful throughout the entire process. Very professional and incredibly friendly. Would highly recommend. Constantly going beyond the call of duty....
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“The letting went well, there were some difficulties with the ......”

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Nov 25,2014
Minithumbup
By: 'John'
Nov 25,2014
0 people found
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The letting went well, there were some difficulties with the local city council which were handled quickly and efficiently. Would be happy to deal with Sam again....
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“Previously i had a lot of problems with the letting ......”

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Nov 24,2014
Minithumbup
Mike
By: 'Mrs'
Nov 24,2014
0 people found
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Previously i had a lot of problems with the letting service, we were actually thinking of leaving the service but one of your workers Mike convinced us to give the company another trial on reduced rates. After Mike Sam has taken over to arrange the ...
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Comment on agent fees
Like i expaline previously company was charging a lot but letting side was not doing anything, now at reduced commission price i feel ok .
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“Sam was on time and answered all my questions when ......”

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Nov 22,2014
Minithumbup
By: 'Gemma'
Nov 22,2014
0 people found
this helpful
Sam was on time and answered all my questions when searching for this property. He knew all the information. When my housemate and I decided on this flat. Sam sorted everything out for us. As it is our first time renting privately and not through ...
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Comment on agent fees
Alot Cheeper than other companies we looked at. Very good
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“From my initial contact Matt Ferguson has guided me through ......”

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Nov 22,2014
Minithumbup
By: 'Susan'
Nov 22,2014
0 people found
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From my initial contact Matt Ferguson has guided me through every stage of my house purchase when from describing my unique requirements, he offered me my house within an hour of it being put on the market. The service received was excellent to the point ...
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Comment on agent fees
I was the buyer and therefore fees did not apply.
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“Sam was fantastic at seeing to all our needs as ......”

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Nov 22,2014
Minithumbup
Sam
By: 'ben'
Nov 22,2014
0 people found
this helpful
Sam was fantastic at seeing to all our needs as first time rentees. I always felt as if Sam was fighting on our behalf and would be getting the best for us. Really fantastic guy who was always willing to help out....
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“Matt was extremely knowledgeable and efficient as were all the ......”

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Nov 21,2014
Minithumbup
By: 'Ann'
Nov 21,2014
0 people found
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Matt was extremely knowledgeable and efficient as were all the staff. We had been let down by our first buyer after 4 months and within 2 days had found us a cash buyer and completion has been in 5 weeks which we feel is probably a record at ...
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“Sam helped me with my move out. Before i met ......”

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Nov 20,2014
Minithumbup
By: 'Jo'
Nov 20,2014
0 people found
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Sam helped me with my move out. Before i met sam i would of never gone back to the reeds rains banner cross branch. Sam changed my opinion on the branch as to how helpful and nice he was. Really good customer service with all ...
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“Matt was excellent, very helpful and friendly, always keeping us ......”

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Nov 17,2014
Minithumbup
By: 'Sarah'
Nov 17,2014
0 people found
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Matt was excellent, very helpful and friendly, always keeping us informed of what was happening. If was a difficult sale and it is down to Matt's efforts and perseverance that the sale went ahead....
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“The Team at the Banner Cross office, especially Sophie Jones, ......”

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Nov 12,2014
Minithumbup
Sophie
By: 'L'
Nov 12,2014
0 people found
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The Team at the Banner Cross office, especially Sophie Jones, have been a great help throughout what has been a long and difficult purchasing process. They have been quick to assist at every eventuality and have demonstrated a great level of patience and professionalism when ...
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“Sophie went out of her way to find me the ......”

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Nov 03,2014
Minithumbup
Sophie
By: 'Anthony'
Nov 03,2014
0 people found
this helpful
Sophie went out of her way to find me the perfect property right from the beginning. The property in question had been previously rented and the vendors lived abroad making communication tricky. Dispite this she got the ball rolling very quick once I agreed to ...
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“Most of the process was done whilst I lived in ......”

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Oct 17,2014
Minithumbdown
Mike
By: 'Unhappy'
Oct 17,2014
0 people found
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Most of the process was done whilst I lived in another house: They took the photos of the exterior of the house on a rainy day and a took terrible photo of the master bedroom but despite several requests to come out and re-take them ...
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What agent could do to change your mind?
The agent should basically have done the exact opposite of the service they gave to me: 1. Better photos and actually change them as requested 2. Give feedback after every viewing, even if to say the viewer refused to give any 3. Validate every offer and state whether or not the offer has been checked and good to proceed
Attached Filesnbsp;
Comment on agent fees
For the poor service they gave me they should have reduced their fees.
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“Matt was very helpful through the process of the sale. ......”

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Sep 18,2014
Minithumbup
By: 'Mohammed'
Sep 18,2014
0 people found
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Matt was very helpful through the process of the sale. He kept us informed about who is viewing and there comments. He was extremely helpful, the over all experience was excellent...
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“Matt was excellent; we had been struggling to secure a ......”

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Sep 17,2014
Minithumbup
By: 'Rebecca'
Sep 17,2014
0 people found
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Matt was excellent; we had been struggling to secure a property and Matt sorted us out with a great house at asking price. He was helpful and pleasant throughout-would recommend him!...
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“I deal with estate agents on a daily basis and ......”

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Jul 28,2014
Minithumbup
By: 'karen'
Jul 28,2014
0 people found
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I deal with estate agents on a daily basis and have done for years. Matt greatly impressed me. He informed me that he was new to the business I realised he may be inexperienced but admired his skills in the the way in which he ...
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“Agents were able to respond quickly with my request for ......”

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Jun 13,2014
Minithumbup
Sophie
By: 'David'
Jun 13,2014
0 people found
this helpful
Agents were able to respond quickly with my request for a viewing. Supplied me with all the information I asked for. Viewing arrangements prompt. During the offers process the agent kept me informed, they were straightforward. Overall impression was of efficiency and genuine customer care....
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“Sophie was fantastic through a very long drawn out process. ......”

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Jun 10,2014
Minithumbup
Sophie
By: 'sarah'
Jun 10,2014
0 people found
this helpful
Sophie was fantastic through a very long drawn out process. She liaised clearly between the seller and me to ensure frustration for the seller was kept to a minimum. Would certainly recommend to others....
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“Due to my work I'm only in sheffield 4 days out ......”

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May 30,2014
Minithumbup
By: 'Adam'
May 30,2014
0 people found
this helpful
Due to my work I'm only in sheffield 4 days out of the week so i couldn't view the house on the open days available. I told the agents this and they went out of their way to make arrangements for me to view it on ...
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“Sophie was very helpfull at all times, she always behaved ......”

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May 29,2014
Minithumbup
Sophie
By: 'Gerda'
May 29,2014
0 people found
this helpful
Sophie was very helpfull at all times, she always behaved profesiional at all times, as I was away a lot she showed all the viewers round for me those who came whilst I was at home all commented how professional she behaved. I can only ...
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“Lindsay responds to our needs and our tenants service requirements ......”

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Mar 27,2014
Minithumbup
By: 'Roy'
Mar 27,2014
0 people found
this helpful
Lindsay responds to our needs and our tenants service requirements professionally and very well. I can only recommend as I find carry on providing the standard of service and I will continue to be a satisfied client. Well Done...
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“ABSOLUTELY TERRIBLE - AVOID THIS COMPANY!I have had a 2 ......”

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Jun 03,2013
Minithumbdown
By: 'neat21'
Jun 03,2013
0 people found
this helpful
ABSOLUTELY TERRIBLE - AVOID THIS COMPANY! I have had a 2 bedroom apartment with this company for the past 11 months and the whole duration of that tenancy has been stressful as I have definitely not received the support a tenant should receive from their letting agent. ...
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What agent could do to change your mind?
I would never, ever use this company ever again. Even if my life depended on it.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Reeds Rains, Sheffield S11 8TR



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