Burgess & Co
Bexhill On Sea, Bexhill on Sea, TN40
4.7/5, 17 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction



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“We used Burgess and Co to sell our house before ......”

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Nov 20,2014
Minithumbup
By: 'The'
Nov 20,2014
3 people found
this helpful
We used Burgess and Co to sell our house before moving into a rental property in the far north of Scotland. Our first contact was with Julie Burgess, the managing director of the company, who initially valued and marketed our property. Because it was an unusual property, a 4 bedroom Edwardian detached house with a self-contained purpose built ground floor granny-annex, it was a difficult property to market as it wasn't "run of the mill", but would only appeal to someone who wanted the extra space.

Julie was the most professional person, and sought out prospective buyers. One was soon found and Julie conducted the negotiations over the sale price extremely well, to the satisfaction of both parties.

Once a relatively short chain was established (5 couples including us) the file was handed over to Siobhan Mason, a senior negotiator in the firm in order to progress things towards Exchange and Completion. Through no fault of Burgess & Co, the chain broke twice at the bottom, but Burgess & Co re-established the chain each time within a week or so.

With now a firm chain of five couples everything proceeded very well - until it was discovered that the middle couple were using a firm called Countrywide Conveyancing, and this is where it started to go horribly wrong. The middle couple were repeatedly asked for documents by their conveyancers that had previously been sent on numerous occasions. They "lost" the Property Information Form at least 5 times to our knowledge, they lost other forms several times, including the all important contract. They said that they had sent documents to other solicitors in the chain which they hadn't. Etc....etc. Countrywide Conveyancing were a nightmare.

This is where Siobhan Mason proved her worth. She was extremely pro-active, constantly talking to other Estate Agents and Solicitors in the chain, as well as trying to get some sense out of Countrywide as well as getting them to do the job they had been contracted to do. They delayed Exchange by at least 6 weeks.

Eventually, Siobhan overcame the incompetence of Countrywide to move everyone on to Exchange and Completion. Without her we would still be waiting.

We cannot praise Burgess & Co highly enough.
Comment on agent fees
1.5% - and well worth it.
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Opening Hours
Address

Burgess & Co
3 Devonshire Square
Bexhill on Sea
East Sussex
TN40 1AA
01424 222255

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £180,000 £610,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 10 0 6 0 0 1
Areas covered
  • TN40
  • TN39
  • TN37
  • TN38
  • TN35
  • TN34
  • TN33
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Sales
Latest Properties

No Properties

“Highly recommended...”

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Dec 10,2023
Minithumbup
Paul
By: 'Lorna'
Dec 10,2023
0 people found
this helpful
After a traumatic London sale, I thought I was put off from house buying ever again, but the team at Burgess & Co came into my life. From the first viewing with Jesse, I knew I was in good hands, on second visit, owner Paul patiently ...
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“Unscrupulous and dishonest.....”

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Feb 13,2023
Minithumbdown
By: 'Mr and Mrs Milmoe'
Feb 13,2023
0 people found
this helpful
Burgess and Co are largely responsible for causing us nearly 2 years of stress and grief, together with the property developer. We took Burgess and Co to the Property Ombudsman, who awarded in our favour and have also just won our court case against the property ...
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“Always excellent service, friendly and effici......”

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Sep 07,2021
Minithumbup
By: 'graham'
Sep 07,2021
0 people found
this helpful
Always excellent service, friendly and efficient staff, very professional and attentive to your needs, i have bought and sold through them in the past...
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“Burgess & Co in Bexhill have been excellent t......”

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Jun 15,2021
Minithumbup
By: 'Kay'
Jun 15,2021
0 people found
this helpful
Burgess & Co in Bexhill have been excellent throughout. They have been helpful, proactive, friendly and professional at all times. Highly recommended!...
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“We thoroughly recommend Burgess & Co. All me......”

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May 07,2021
Minithumbup
By: 'D&SW'
May 07,2021
0 people found
this helpful
We thoroughly recommend Burgess & Co. All members of staff were polite, enthusiastic, and efficient throughout all stages, from initial valuation right through to completion. We would like to thank David for his good advice at the valuation stage and also a big thank you to ...
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“Paul is the example of what estate agents should be....”

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Apr 19,2021
Minithumbup
Paul
By: 'Chops'
Apr 19,2021
0 people found
this helpful
Paul is the example of what estate agents should be, courteous, professional, helpful and knowledgeable. Based on my latest experience, he will have my business for life. I've grown accustomed to tardy, rude, disinterested, run of the mill, commission chasing estate agents, as I'm sure ...
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“Simply the best...”

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Mar 31,2021
Minithumbup
By: 'Susan Spice'
Mar 31,2021
0 people found
this helpful
Highly recommended. Excellent service, knowledgeable, helpful staff, as an ex sales negotiator I knew that I was in a safe pair of hands, all staff members were experienced and did exactly what they promised. Simply the best....
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“Excellent service and very professional...”

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Dec 21,2020
Minithumbup
By: 'Janene'
Dec 21,2020
0 people found
this helpful
We can't thank the whole team at Burgess & Co Bexhill enough for all their help selling our home. From the initial valuation carried out by David, to the staff doing the viewings and then Siobhan and Erica who dealt with everything else closing the sale. ...
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“Thank you...”

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Nov 30,2020
Minithumbup
By: 'mandy'
Nov 30,2020
0 people found
this helpful
We want to thank in particular David for being so fantastic in the beginning going through everything carefully with us and making the selling process so easy, for Michael doing some of the viewings (including the one who actually bought!), and for Erika’s patience ...
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“Great Team, Great experience...”

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Nov 27,2020
Minithumbup
By: 'Dionne'
Nov 27,2020
0 people found
this helpful
Great experience with this estate agent.....nothing too much trouble and all of the staff are great. I would like to especially thank Ericka she is so professional and got my sale through quickly. Thank you Burgess and co for the worry free purchase of ...
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“Brilliant, exceptional, very professional ser......”

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Oct 12,2020
Minithumbup
By: 'Dr'
Oct 12,2020
0 people found
this helpful
Brilliant, exceptional, very professional service in every aspect. To Siobhan and Erika well done and thanks for an excellent service, very grateful....
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“Fantastic service keeping us informed through......”

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Sep 16,2020
Minithumbup
By: 'Jackie'
Sep 16,2020
0 people found
this helpful
Fantastic service keeping us informed throughout the sale of our property. The team worked really hard to secure the sale and we will definitely be using Burgess again in the future....
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“I can't thank Siobhan and the team at Burgess......”

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Jul 29,2020
Minithumbup
By: 'Susan'
Jul 29,2020
0 people found
this helpful
I can't thank Siobhan and the team at Burgess & Co enough for bringing to completion the sale of my block of bedsits. Despite the sale being frustrated with various problems along the way we got there in the end! I found the service first class ...
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“I am very happy to recommend Burgess and co ,......”

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Mar 20,2020
Minithumbup
By: 'Nigel'
Mar 20,2020
0 people found
this helpful
I am very happy to recommend Burgess and co , throughout the promoting and sale of my property they were professional, proactive, supportive and very professional unlike the other estate agents next door whom I would never recommend anyone to use. Once again a big thank ...
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“Great service, we were buying a property via ......”

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Aug 18,2019
Minithumbup
By: 'Elaine'
Aug 18,2019
0 people found
this helpful
Great service, we were buying a property via Burgess & co, they worked very hard for us and kept us updated on the progress of our purchase on a weekly basis....
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“Tom was very helpful when the conveyancing became problematic. He ......”

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Aug 29,2017
Minithumbup
By: 'Wendwell'
Aug 29,2017
0 people found
this helpful
Tom was very helpful when the conveyancing became problematic. He kept us informed and kept chasing the solicitors. He was able to persuade my solicitor to move forward after my efforts had failed. Many thanks....
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Comment on agent fees
No fees as I was purchasing.
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“We used Burgess and Co to sell our house before ......”

Share on :
Nov 20,2014
Minithumbup
By: 'The'
Nov 20,2014
3 people found
this helpful
We used Burgess and Co to sell our house before moving into a rental property in the far north of Scotland. Our first contact was with Julie Burgess, the managing director of the company, who initially valued and marketed our property. Because it was an ...
read full review
Comment on agent fees
1.5% - and well worth it.
Was this helpful? Yes

Vendor Fees

1% + VAT

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 14/10/2022, 4:06 PM by Ben Davey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:06 PM 14/10/2022 by Ben Davey

Awards won by Burgess & Co, Bexhill on Sea TN40 1AA



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