“We are quite new into our search for a new ......”
1 Star Review
Oct 17,2014
By:
'DieselPower99'
Oct 17,2014
Branch: Milton Keynes, Unit 14, The Kingston Centre
Services: Sales (Prospective customer)
Sold price: £200000
Would you recommend?: No
Postcode: MK10
Branch: Milton Keynes, Unit 14, The Kingston Centre
Sales (Prospective customer)
Sold price: £200000
Postcode: MK10
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We are quite new into our search for a new property however in the space of only a couple of weeks of prospective searching we had encountered a number of issues with Taylors, we took it as a lucky warning and immediately have ceased any further dealings with this company. The main reasons for this decision are listed below:
1. Not returning messages or emails until I had written to head office of Countrywide plc complaining about poor service and lack of communication.
2. Failure to return ALL documents once requested (some were returned, others were not - bear in mind these are personal/financial documents).
3. No adherence to data protection laws/guidelines (emails sent to myself and other prospective investors/buyers on the same email chain (all part of one big CC list) - therefore names, and emails addresses all disclosed into the public domain.
What agent could do to change your mind?
1. Simple adherence to data protection laws.
2. Call customers back when you say you will.
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