“we spoke with several girls by phone over the period ......”
5 Star Review
Oct 16,2014
By:
'Barry'
Oct 16,2014
Branch: Manchester, St Georges House, 56 Peter St
Services: Sales (as a Buyer)
Sold price: £148000
Would you recommend?: Yes
Postcode: LL15
Branch: Manchester, St Georges House, 56 Peter St
Sales (as a Buyer)
Sold price: £148000
Postcode: LL15
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we spoke with several girls by phone over the period of the sale process. Amy & later Becci were always courteous, friendly and lovely to speak with.
We would say however, that your pre sales service could be improved upon, as being buyers, we had very little info ie: sales brochure, room dimensions, floor plan.
These things are very important in our view as the agent we chose to sell for us provided an excellent brochure and was very positive in attaining a sale within 9 days. Our buyers commented on the fact that the brochure attracted the, in coming to view in the first instance.
Overall our experience as buyers via your agency were good but could have been better. Your staff were excellent!
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Thank you for taking the time to write this review. We were delighted to hear you found all our staff excellent. We are not only passionate about delivering success to our customers but also in the best manner possible. We always strive to provide our customers with the best customer experience and we work hard to live up to our commitments. We've made great progress and laid very firm foundations, but there's always more to do. Your feedback about areas where we could improve is very valuable to us.