Berkshire Property Services

Their service is terrible, they don't communicate with you untill it is too late. I asked them for copies of references and copy of the certificate of the deposit and where it is kept, and also a copy of the inventory which they charged me for. They refused to give me copies, and also I found out later they did not do the inventory.

The tenant was only in the property a short time, some damage was done to the property and the tenant fell behind on her rent. Berkshire Property Services did nothing, I had to go somewhere else for help.

Then I found out the tenant was buying goods using our surname from a catalogue.

When we went to the property to do the check out because the tenant wanted to leave, Berkshire Property Services did not check the property properly. And when my wife and I pointed out some damages and the condition of the property the tenant and her friends/family hit off shouting and verbily abusing us also using threatening behavior trying to intimidate us and provoke us, I ended up having to call the police. And the representative of Berkshire Properties said nothing. Oh by the way at check out the tenant brought her mother and boy friend and 2 other people.

This dispute is still ongoing.

This has caused us a lot of stress and worry and money, I dont know if I can trust another Estate Agent again. This was our first tenant and it turned out a complete nightmare, the estate agent just seemed to want to look after the tenant's inerest not ours. They were not interested in us.

I am disgusted at the service from Berkshire Property Services and I am even more disgusted at the way we have been treated by them.