Ranked 8213 out of 9469 Agents
Foxtons
Foxtons has not joined our 'transparent agent' scheme yet.
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Reviewed by JJ on 26th May 2011
I would not use the agent again
- Services:
- Lettings (as a Tenant)
Where's the zero star option? Friendly sales team, but once you're locked in to a contract, you're in big, big trouble.
I rented a 'managed by Foxtons' property in Holland Park. Despite broken appliances when we moved in, nothing was done. Our property 'manager' ignored our repeated calls when a leak sprung from the flat above. As a result, two weeks later the bathroom ceiling caved in. They apologised for their lack of action, but did not fix it - we were moving out soon anyway. Then they kept our deposit, without explanation.
In hindsight their flashy offices and fleets of cars should be a tell-tale sign: somebody's getting robbed. With Foxton's, it's pretty much everybody.
Even without a horror story like mine, their fees are absolutely absurd - you can do better with any other estate agent out there.
Avoid, avoid, avoid.
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Fox, 26th January 2012
Simply, never go with them. They shouldn't be authorised to operate!