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Ranked 8213 out of 9469 Agents

Foxtons

This Agent ranked 8213 out of in the UK

Overall Customer Rating

2.30 out of 5.00

  • 63 recommend
  • 116 disapprove

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Foxtons has not joined our 'transparent agent' scheme yet.

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70
people found
this helpful.

Reviewed by JJ on 26th May 2011

Rating: 1 out of 5

I would not use the agent again

Services:
Lettings (as a Tenant)

Where's the zero star option? Friendly sales team, but once you're locked in to a contract, you're in big, big trouble.

I rented a 'managed by Foxtons' property in Holland Park. Despite broken appliances when we moved in, nothing was done. Our property 'manager' ignored our repeated calls when a leak sprung from the flat above. As a result, two weeks later the bathroom ceiling caved in. They apologised for their lack of action, but did not fix it - we were moving out soon anyway. Then they kept our deposit, without explanation.

In hindsight their flashy offices and fleets of cars should be a tell-tale sign: somebody's getting robbed. With Foxton's, it's pretty much everybody.

Even without a horror story like mine, their fees are absolutely absurd - you can do better with any other estate agent out there.
Avoid, avoid, avoid.

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Comments

  1. Fox, 26th January 2012

    Simply, never go with them. They shouldn't be authorised to operate!

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Foxtons

179 reviews

  • 6 recommend
  • 1 disapprove
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