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2024
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Northwood
207-211 Rosemount Place
Aberdeen
Aberdeen City
AB25 2XS
01224 218450
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £100,000 | £349,000 |
Lettings | 94% | 93% | £375 | £1,800 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
104 | 13 | 84 | 16 | 6 | 0 | 3 | 1 | 10 | 4 |
I am sorry to hear that you were unhappy with the service received. I have no record of your complaint on file but please feel free to contact me should you wish to discuss further.
As you may know deposits are now protected in Scotland therefore they are dependent upon an agreement from the tenant and the landlord in terms of a proposal, which is the only basis that we would submit a proposal. Therefore there would never be a case where any tenant waits three months for a deposit as they simply login and make a proposal which means that the landlord must respond within 30 days. In addition to this the company we use to protect the deposit are government approved and a not-for-profit organisation therefore there are no charges to protect the deposit or submit a proposal.
Once again our sincere apologies.
Yours sincerely
Matt Pullinger