RE/MAX

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1. 

   A 1-star review by 'WeeBean' 1/9/2011

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   I was a tenant in a property within Cumbernauld under the supervision of LOUISE MAXWELL. I wouldn't even let my WORST enemy deal with this woman. She is rude, lawless, ill-educated, sarcastic, careless and money grabbing. She does not carry out the proper checks on properties/landlords prior to tenants moving in, she does not give you the appropriate paperwork and she is disinterested in anything that will make her job even the slightest bit difficult. During a SIX MONTH rental we encountered the following issues which LOUISE MAXWELL FAILED TO DEAL WITH:
   *Landlady unregistered for 4... (read more)
   

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2. 

   A 5-star review by 'Lady' 1/9/2011

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I could not reccommend Remax Coatbridge enough, I got 3 estate agents out from Coatbridge to talk though selling me home, Remax was slightly more expensive than the rest but I feel the money was well worth it ( I beleive you get what you pay for). He was extremely professional and was very thoughtful when booking viewings for my property, making sure it was'nt to late in the evening for my kids bed time. He made no promise's when he would have it sold or how much I would achieve for it, he was very realistic and said as it was so close to xmas things might be slow but he had a few potential clients he had that may have been interested. After just a few weeks and a few viewing my property was sold. He always returned my calls and updated me when I asked.

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3. 

   A 1-star review by 'Michael' 9/8/2011

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   Firstly if you are thinking about using Remax in Airdrie or Coatbridge, I would advise against it. Unless, your idea of a good estate agent is someone who will provide you with a poor service and rip you off in the process. If that's what you are looking for, then Remax is for you.

   Some reasons and history about my experience with these people. I had put in my notice to cancel my contract with Remax for a number of reasons. Mainly cost, failed promises, lack of attention to detail and extremely poor customer service from Lisa in the Airdrie office. Poor to say the least.

   After doing a... (read more)
   

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4. 

   A 1-star review by 'Gobsmacked' 27/7/2011

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   My experience with this agency was lousy, do NOT use this agency. In 4 months of being on the market I had no viewers at all and barely any communication to explain why. In total I had 2 telephone calls from the agent (after I asked him to call me) and that was back in April. I complained about the service levels - heard nothing. They clearly do not have a robust marketing programme, relying heavily on RightMove (who did send me web stats regularly). It took ten weeks for the Remax publication to go out and even then it's debatable what marketing push it had. Head Office told me they were about to embark on a big radio campaign. Haven't heard a thing. I don't know if they are struggling or not but they are so ineffective it's incredible. I had far more constructive communication from a competing estate agency within the same period than I did Remax. I sorely regret going with Remax.

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5. 

   A 1-star review by 'V_Unhappy' 15/4/2011

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   I'm am absolutely appalled at the service we received from this company. They are a disgrace to their profession, no wonder Estate Agents get a bad press when there are companies like this around.

   We found out by the couple who bought our property that they wanted to buy it the previous year but the agent had told them they could get them a better deal on another property. The couple did not pursue our house as they were so disgusted with the agent for doing this and wanted no dealings with them. How is that selling our house??

   These people then take a huge sum of money when the... (read more)
   

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6. 

   A 5-star review by 'unbiased' 6/4/2011

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I was very happy with their service. I have heard people say that all estate agents are the same. I had a difficult sale because of the recession, buyers pulling out, long chain etc, but my agent was great. I would recommend to everyone, find a good estate agent and stick with them. The comments from muchhappier are unjust.Compared to the amount of offices and agents worldwide, the amount of complaints are minuscule. Even the largest, best companies in the world receive bad press from time to time. Remax, you have my thumbs up.

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7. 

   A 5-star review by 'Tommy287' 28/1/2011

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Remax sold my property within a week. I only used them because my own solicitor wanted me to empty my former rented out flat for the photos. I couldn't do it because I was living 40 miles away at the time. Remax did it all for me. I was so impressed I became a Remax Associate - without a word of a lie - I am product of the product.

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8. 

   A 1-star review by 'Tia' 28/11/2010

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   My property has been on the market for 18 months with Remax and not one viewer, they have not promoted my property and when they changed sellers they wanted me to pay for another selling board of which I refused as it was them that changed agent. They have taken my funds and not done anything. The photos were poor quality and I cannot afford to go to another agent to pay additional costs. I will never use Remax again and never recommend to anyone. This is the worst experience in selling my property I have ever had

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9. 

   A 5-star review by 'AB38' 2/11/2010

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I was searching for the name of Remax's Director when I came across this thread. The reason I was searching for her was because I wanted to relay the excellent experience I had with Remax Whitley Bay. I was recommended my estate agent by a friend and was apprehensive because of their lack of office on the High St. I decided to give them a go and I'm glad I did. We had possibly the most proactive estate agent ever. Just brilliant at keeping constantly in touch ( even when sometimes there was nothing to tell us) and we sold really quickly. Every branch is obviously different but I haven't a bad thing to say about my experience.

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10. 

    A 5-star review by 'Peter' 12/6/2010

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Could not have been treated any better, the staff at were profesional, helpful and sincere in all their dealings with my wife and I.

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1. 

   A 1-star review by 'csloan' 6/3/2010

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   I am not really one to write a review unless it's a really good one - but I feel the need to do this as a warning to others.

   I have been completely abused and misled by Remax. My property (a one bed flat in the centre of Dunfermline) has been on the market since June 2008. The first estate agent I was allocated, SP, came to my home to see me and talk through the contract etc. He was pleasant, sounded like he knew what he was talking about and said it would be on the website the very next day - a done deal! After trying to find out if there were any viewings (which there hadn't been) I... (read more)
   

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2. 

   A 1-star review by 'oldboy85' 3/2/2010

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   Serious a terrible organisation. Stay away for your sanity. Especially Remax London. I let a property in London Bridge through them. Never ever again.

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3. 

   A 1-star review by 'muchhappier' 16/12/2009

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   After an awful experience the Remax branch used has shut down and the owner hounded out of the country to Florida where he now preys on Americans. Yes they are all the same.

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4. 

   A 5-star review by 'Badgers' 9/12/2009

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Was a tenant of the SW1 office for a couple of years and the service was really good throughout. There were minor problems but they were all fixed quickly and without any cost to myself.

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5. 

   A 1-star review by 'londonlady' 26/11/2009

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Absolutely shocking "service"! Never come across such incompetence! The agents are unbelievably unprofessional! They invite themselves for dinner, dump their personal problems on you, blame all delays and problems on their colleagues. They disappear for days on end, never call you back, don't arrange anything! You have to spend hours chasing them around and telling them to do their job. Delays of 3 weeks for simple tenancy agreement. They leave doors unlocked after viewings! they charge 450 pounds for changing one name on a contract!!
   Never work with them!!

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6. 

   A 1-star review by 'great546' 10/5/2009

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   As an ex-office owner in England. Have to say the personal service to customers is very good generally. However I would never recommend anyone buy a franchise as they just take your money and do little in return. Ask RE/MAX head office how many franchises have opened and closed in the last 5 years.

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7. 

   A 1-star review by 'bluenose' 18/1/2009

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   I sold a property through remax they were so bad i could hardly beleive it. Asked for schedules and business cards to give out as people arriving at door to buy didn't receive any took weeks to put through clients as they keep telling people with mortgage decisions in principal that they themselves will get them a better mortgage so drags on to find customer after another 4 weeks doesn't get it again. They put you out your house during viewing, Communication very poor, make up so much lies its actually unbelievable. Use a good solicitor will save you time and money in the long run.

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8. 

   A 5-star review by 'gazza' 9/11/2008

   Branch:

   Property House 35 Lower Cookham Road

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   
   
   
   
   User 'gazza' rated RE/MAX but did not write a review.

9. 

   A 5-star review by 'developThat' 12/7/2008

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Very strange, the guys I dealt with were great and went way beyond anyone else I have ever dealt with. AND they open at the weekend AND I could call them in the evening. Just try and call your solicitor after 5pm or at the weekend OR at lunch time for that matter.

   I checked with the guys I know and all have been trained and passed an exam to be an Estate Agent. I called two solicitors firms and was told that they have people who have been doing the job for ages and know all they need to know!

   I have been buying and selling homes for years and now always use Remax if I can. These guys have put nearly 10k in to it and so at least they try and sell homes and not just wait for a buyer like every up themselves solicitor I have had the misfortune to come up against.

   You want moans about solicitors firms in Scotland? Give me a call. Just try and sue a solicitor. Its disgusting. Remax have never let me down.

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10. 

    A 1-star review by 'UseASolicitor' 3/6/2008

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? No

    Dishonest, conmen. Inverness office make up lies as they go along. The refused to look at an offer for

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1. 

   A 1-star review by 'suppydoo' 23/5/2008

   Branch:

   Property House 35 Lower Cookham Road

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   
   
   
   
   User 'suppydoo' rated RE/MAX but did not write a review.

2. 

   A 1-star review by 'not happy' 2/5/2008

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   Unbelievable, simply type 'remax conman leith' into google and you see what I mean. Abusive threatening comes after unbelievable...

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3. 

   A 5-star review by 'David Simpson' 13/12/2007

   Branch:

   Property House 35 Lower Cookham Road

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I think the guys at RE/MAX do a brilliant job. The agents I dealt with were registered with the NAEA and also with the ombudsmen scheme.

   I was surprised to see some bad reviews and I am a bit suspicious as to their origin, are they other agents perhaps. They are part of the biggest selling estate agency network in the world so that told me something they know how to sell houses.

   I was treated with respect and always kept informed. But I suppose it is like anything in life you can always come across someone who does not give great service whether they are with RE/MAX or any other... (read more)
   

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4. 

   A 5-star review by 'bob' 13/12/2007

   Branch:

   Property House 35 Lower Cookham Road

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   The most professional estate agents i've ever come across. They really cared about what i wanted and went that extra mile to deliver. Truly a breath of fresh air.

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5. 

   A 1-star review by 'stressedbuyer' 31/8/2007

   Branch:

   Property House 35 Lower Cookham Road

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Dreadful. American firm and they even have a bad reputation in the US as well.

   Most of the stuff on their website does not exist, staff don't know what they are talking about. Asked if I could register with them as a buyer and they seemed amazed at the suggestion and said they 'didn't work like that'.

   Eventually managed to get them to take my details and they said they would ring me back when something became available. That was the last I heard till 6 months later when I got a phone call and an email asking if I wanted to go to a seminar to train to be an estate agent!

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6. 

   A 1-star review by 'AW' 23/8/2007

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Nottingham Branch - Answer your emails. Does the vendor know that they will not (cannot) communicate with prospective buyers.

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7. 

   A 1-star review by 's' 31/7/2007

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   The service I recieved whilst using Remax was disgusting, they are the biggest bunch of conmen about. Even other local estate agents are unhappy at how they are portraying their profession in this area!

   The estate agents have no formal training and most at one branch (Neath) have come straight from selling baguettes!!!

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8. 

   A 1-star review by 'misslander69' 25/7/2007

   Branch:

   Property House 35 Lower Cookham Road

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Anyone thinking of buying/selling with the estate agent REMAX, I would have to warn them to seriously think twice!

   They are amatures who are out to make a quick buck and will mislead (polite word for lie!) to make themselves money as they are self-employed. They are not registered with the estate agent council so there is no backup if things do go wrong.

   From my own personal experience, I was blantantly lied to from the beginning and when it came to renegotiating figures once the surveyors report came through, the estate agent would not pass on my new offer to the seller.

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