RE/MAX

Overall Customer Rating

Bad (2.20)
7 disapprove
3 recommend

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Customer Reviews

Reviewed by developThat on 12th July 2008

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes

Excellent

Very strange, the guys I dealt with were great and went way beyond anyone else I have ever dealt with. AND they open at the weekend AND I could call them in the evening. Just try and call your solicitor after 5pm or at the weekend OR at lunch time for that matter.

I checked with the guys I know and all have been trained and passed an exam to be an Estate Agent. I called two solicitors firms and was told that they have people who have been doing the job for ages and know all they need to know!

I have been buying and selling homes for years and now always use Remax if I can. These guys have put nearly 10k in to it and so at least they try and sell homes and not just wait for a buyer like every up themselves solicitor I have had the misfortune to come up against.

You want moans about solicitors firms in Scotland? Give me a call. Just try and sue a solicitor. Its disgusting. Remax have never let me down.

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Reviewed by UseASolicitor on 3rd June 2008

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

Dishonest, conmen. Inverness office make up lies as they go along. The refused to look at an offer for £8000 more because they were arranging the mortgage for a bidder offering less. Unfortunately, I did not find this out until sale concluded.

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Reviewed by suppydoo on 23rd May 2008

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

Reviewed by not happy on 2nd May 2008

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

Unbelievable, simply type 'remax conman leith' into google and you see what I mean. Abusive threatening comes after unbelievable...

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Commented by query on the 28th May 2008

What, exactly, does this mean?

"Abusive threatening comes after unbelievable..."

Wot?

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Reviewed by bob on 13th December 2007

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes

Excellent

The most professional estate agents i've ever come across. They really cared about what i wanted and went that extra mile to deliver. Truly a breath of fresh air.

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Reviewed by David Simpson on 13th December 2007

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes

Excellent

I think the guys at RE/MAX do a brilliant job. The agents I dealt with were registered with the NAEA and also with the ombudsmen scheme.

I was surprised to see some bad reviews and I am a bit suspicious as to their origin, are they other agents perhaps. They are part of the biggest selling estate agency network in the world so that told me something they know how to sell houses.

I was treated with respect and always kept informed. But I suppose it is like anything in life you can always come across someone who does not give great service whether they are with RE/MAX or any other company, but at least these guys have the guts to work for themselves and invest their own money in selling my home.

The team i dealt with in Port Talbot were amazing, friendly and they were always glad to see me. And these guys work with a local charity giving over some of their commissions to help the less fortunate.

I don't normally feel inclined to write a review but I felt it necessary to balance out the negative ones I saw. Since I have been a client with the Remax office in Port Talbot I feel almost like one of their Friends and I like to stick up for my firends.

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Reviewed by stressedbuyer on 31st August 2007

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

Dreadful. American firm and they even have a bad reputation in the US as well.

Most of the stuff on their website does not exist, staff don't know what they are talking about. Asked if I could register with them as a buyer and they seemed amazed at the suggestion and said they 'didn't work like that'.

Eventually managed to get them to take my details and they said they would ring me back when something became available. That was the last I heard till 6 months later when I got a phone call and an email asking if I wanted to go to a seminar to train to be an estate agent!

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Commented by gazbo on the 15th May 2008

I must be missing something somewhere. If a firm is as dreadful as you say how on earth have they grown to having more than 7000 offices worldwide. Obviously there must be a hell of a lot of satisfied sellers and buyers out there.

Commented by yankee on the 28th May 2008

And the evidence for "bad reputation in the US" is what, exactly?

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Reviewed by AW on 23rd August 2007

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

Nottingham Branch - Answer your emails. Does the vendor know that they will not (cannot) communicate with prospective buyers.

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Reviewed by s on 31st July 2007

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

The service I recieved whilst using Remax was disgusting, they are the biggest bunch of conmen about. Even other local estate agents are unhappy at how they are portraying their profession in this area!

The estate agents have no formal training and most at one branch (Neath) have come straight from selling baguettes!!!

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Reviewed by misslander69 on 25th July 2007

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

Anyone thinking of buying/selling with the estate agent REMAX, I would have to warn them to seriously think twice!

They are amatures who are out to make a quick buck and will mislead (polite word for lie!) to make themselves money as they are self-employed. They are not registered with the estate agent council so there is no backup if things do go wrong.

From my own personal experience, I was blantantly lied to from the beginning and when it came to renegotiating figures once the surveyors report came through, the estate agent would not pass on my new offer to the seller.

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Commented by neebs707 on the 19th May 2008

You are well wide of the mark. If they are that bad how do they have a huge market share in the UK and where I live in Scotland they sell 75% of the property!

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Estate Agent Information

RE/MAX

RE/MAX Uk is a collection of independently owned and operated regions working together to build a strong new industry.

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  • Sales

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NAEA Member

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