Redwoods Estate Agents (Hampshire)
based on 8 ratings. This website contains 7 user reviews of Redwoods Estate Agents (Hampshire).
Agent Information
Redwoods Estate Agents (Hampshire)
We pride ourselves on the quality and level of service that we can offer. We produce colour details, offer accompanied viewings and colour advertising as standard. We always try to give you a regular feed back and updates. We aim to offer a friendly personal service, with no problem too small.
Offices / Branches
- Guildford - 121 Victoria Road, Aldershot,
- Reading - 10 New Street, Basingstoke,
- Reading - 1 Brighton Hill Parade Brighton Hill Shopping Centre, Basingstoke,
- Reading - 5 Chineham Shopping Centre Chineham, Basingstoke,
- Reading - Chapel House Station Road, Hook,
- Reading - Redwoods House 14-16 Mulfords Hill, Tadley,
- Reading - Holbrook House Oakley Lane Oakley, Basingstoke,
- Reading - 3 Winchester Street, Whitchurch,
- Salisbury - 18 Bridge Street, Andover,
- View All Branches
- Update Agent details
Redwoods Estate Agents (Hampshire) has not joined our 'transparent agent' scheme yet.
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Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Redwoods Estate Agents (Hampshire), please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews
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by 'GarethRDR' 16/4/2012
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
I am currently shopping for my first property, and I was initially reluctant to deal with Redwoods due to a terrible experience I had suffered renting a flat through them. This was some years back, shortly after Crown Heights had been built; a friend and I decided to rent a two-bed flat. We were initially swayed by the agent's talk of development planned for the block (including a gym and swimming pool for resident's use). To this day, such facilities have not been built, and it when it became apparent after the first year of our tenancy that this wouldn't be happening we took Redwoods to... (read more)
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by 'jon' 11/1/2012
- Branch:
- 10 New Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Awful estate agent. We rented a property for a year in Millard close Basingstoke. The property itself was owned by Stephen Knight - avoid this landlord at all costs! Major issues from day 1 where not resolved throughout the entire tennancy, I
E smoke alarms, faulty electric points etc. On top of this when leaving the property in immaculate condition, outrageous deductions from our deposit were claimed which has left us with less than 50% of our deposit for no reason except because the landlord wanted to get as much money as poss from us. Estate agents are only fighting his corner and don't care about you. Avoid avoid avoid!!!Was this review helpful? Yes
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2
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by 'Frank' 8/11/2011
- Branch:
- 10 New Street
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Bad estate agent - Are quite happy to lie about properties, argue their incorrect views about properties if you say it's not for you. Heaven forbid you inform them you are interested in property offered by another estate agent. I had several calls letting me know that "that house has been for sale for months because it has really bad neighbours. I suggest looking elsewhere"...
I am happy to be buying a house through another agent instead. Anyone other than Redwoods.Was this review helpful? Yes
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by 'snoopy' 28/9/2011
- Branch:
- 1 Brighton Hill Parade Brighton Hill Shopping Centre
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Trully bloody awful - typifying everything that is terrible about an estage agent and proving all the sterotypes of this profession. Only use them if you really trully love the house that they they have for sale - as otherwise oh boy are you in for a lot of frustration, headbanging and being lead up the garden path. The previous reviewer is right - size is most certainly not an advantage with this bunch - all the branches are out for themselves and what they can individually get - there is absolutely no agent loyalty here. There are plenty of words to describe them - and none of them are positive.....
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by 'repurc' 31/5/2011
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? No
I had a solicitor lined up, but they bullied me into using their's (more expensive) instead. I was later charged £100 for the privalage of having using the solicitor they recommended. Don't fall for this if you use them.
Was this review helpful? Yes
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by 'brian2905' 14/4/2010
- Branch:
- 121 Victoria Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
User 'brian2905' rated Redwoods Estate Agents (Hampshire) but did not write a review. -
2
people found
this helpful.
by 'wolfman' 14/3/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
They are absolutely a rip off for letting. I will never use them again and would recomend that you use anybody but them.
They would not accept my termination notice on the deadline, therefore I was made to pay an extra months rent. I vacated the property (87 Regent Court in Basingstoke) in immaculate condition, yet they still managed to retain
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by 'Spud' 19/2/2009
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Do not touch, as soon as you see all the sales staff in the flash stripey suits runaaway !!!
They do not share commison with other redwoods branches so your house is only canvassed locally, do not fall for size is better, it is not.
Was this review helpful? Yes
. To this day, such facilities have not been built, and it when it became apparent after the first year of our tenancy that this wouldn't be happening we took Redwoods to task over using this as part of their original sales pitch. We were met with stern rebuttals, but no explanation (or apology) as to why they were promising facilities that would never be delivered.
The remainder of the tenancy proved no better, as both a broken cupboard door and poorly fitted window fell into disrepair yet repeated requests to have the items fixed were fobbed off. They were both of poor build quality (the cupboard was MDF and the window brackets were unable to to cope with the stress of simply opening the window). As stated, repair requests were ignored until ultimately we came to depart the property and Redwoods retained the entirety of our deposit. I fought tooth and nail with their lettings department, requested an itemised bill detailing what services were being carried out and with which suppliers but this was not forthcoming. I later discovered that - in addition to billing for the window/cupboard repair - they had re-decorated both bedrooms and had a professional carpet cleaner in, despite the property being kept in a perfectly clean state. At no other property I have rented since have I lost any amount of a security deposit, but as I was young and naïve at the time, I eventually gave up chasing and wrote off the cash. In hindsight, I should have gone to arbitration.
Fast forward to the present, and I have had a few house viewings through Redwoods that have been disappointing. They are happy to suggest properties with a lease under 60 years, simply stating that my partner and I could pay for a lease extension. This is in stark contrast to agents such as Connells, who have informed us when viewing short lease properties with themselves that such terms are unmortgageable, and they are waiting for the current owners to extend before they will sell to us. We have also been told by Redwoods that £60 pcm ground rent is "very reasonable"; now I understand some sales patter is going to be forthcoming, but when other agents/properties are quoting in the region of £10-£50 a year for ground rent, I fail to see how £720 is "reasonable" (this wasn't even for a property in a block of flats, as they do generally have facilities such as lifts which can drive maintenance costs up).
On the subject of maintenance costs, we enquiried about ground rent at a maisonette and were told that is was free. This was quite surprising, and when we enquired as to why we were told that the management company used to collect ground rent, but they hadn't been round to the property in months. Now, surely at any point they could turn up and request current (and even perhaps outstanding) ground rent, yet when I made this point we were given some vagaries about the property being ex-MOD and collection being highly unlikely. I still don't see how this allows Redwoods to state categorically that grount rent would never be requested though.
The most disappointing experience thus far has been a viewing that we were informed prior to by the salesman was "a very nice property", only to be told upon meeting him outside said property that it actually wasn't well maintained, was very small and in truth he hadn't seen it before telling us it was "nice". I appreciate his frankness, but experiences such as these make it hard to trust anything I'm being told. My partner and I have come to the conclusion that, if we can help it, we probably won't be purchasing through Redwoods unless we find an absolute bargain or the perfect property. I thoroughly recommend other people do the same./&display=popup&link=http://www.allagents.co.uk/review/22998/&redirect_uri=http://www.allagents.co.uk/review/22998/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=Bad estate agent - Are quite happy to lie about properties, argue their incorrect views about properties if you say it's not for you. Heaven forbid you inform them you are interested in property offered by another estate agent. I had several calls letting me know that "that house has been for sale for months because it has really bad neighbours. I suggest looking elsewhere"...
I am happy to be buying a house through another agent instead. Anyone other than Redwoods./&display=popup&link=http://www.allagents.co.uk/review/15032/&redirect_uri=http://www.allagents.co.uk/review/15032/ "Share on your Facebook Wall"){kind=logo}
 instead. I was later charged £100 for the privalage of having using the solicitor they recommended. Don't fall for this if you use them./&display=popup&link=http://www.allagents.co.uk/review/13700/&redirect_uri=http://www.allagents.co.uk/review/13700/ "Share on your Facebook Wall"){kind=logo}
 in immaculate condition, yet they still managed to retain /&display=popup&link=http://www.allagents.co.uk/review/2017/&redirect_uri=http://www.allagents.co.uk/review/2017/ "Share on your Facebook Wall"){kind=logo}
