Putterills Estate Agents

Agent rating: 4.7 out of 5.0 based on 53 ratings. This website contains 53 user reviews of Putterills Estate Agents.

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Overall Customer Rating

4.68 out of 5.00

  • 51 recommend
  • 2 disapprove

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Putterills Estate Agents has not joined our 'transparent agent' scheme yet.

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Customer Reviews  (Page 2 of 2)

  1. A 5-star review by 'alison' 14/6/2011

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    As everyone knows, moving house is very stressful but Puterills in St Albans helped me to get through the whole process without a hitch; I was kept fully informed with feedback from each viewing that took place with both positive and negative feedback. I feel they were 'on my side' and would not hesitate to recommend them to others; in fact I have now moved house twice with them!

    Was this review helpful? Yes

     

  2. A 5-star review by 'Julian' 14/6/2011

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Very helpful, very knowledgeable about the area, highly efficient. No problems, no complaints. Made the whole processof selling the house very easy!

    Was this review helpful? Yes

     

  3. A 5-star review by 'Mrs Oliver' 8/6/2011

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    we have used Putterills twice now, once to buy a property and recently to sell our property. in our experience, Putterills bent over backwards to help us sell as quickly as possible. the staff (in particular Charlotte) were extremely helpful, friendly and understanding and their outstanding service met our needs with flying colours. moving house is a hugely stressful time but putterills took alot of our stresses away by acting quickly and proffessionally on our behalf which resulted in us being able to sell our house for the best price we could have wished for. i feel we have a lot to thank the members of staff in the Welwyn Garden City branch for and we will definately use them as our first choice of agent in the future and would highly recommend them to others...

    Was this review helpful? Yes

     

  4. A 5-star review by 'Chris' 26/5/2011

    Branch:
    60 Hermitage Road
    Services:
    Surveys
    Experience:
    Would you use the agent again? Yes

    I found this agent very efficient but also honest, friendly and positive to deal with, which was very refreshing! Buying a new home was something I had never done before, and the process was totally stress-free and easy. Nothing was too much trouble and my questions and queries were dealt with straight away in a very professional manner. I would recommend Putterills and would certainly use them again.

    Was this review helpful? Yes

     

  5. A 5-star review by 'Handave' 24/5/2011

    Branch:
    7 Melbourn Street
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    A big thank you to all the staff at Royston branch. Although the sale did take a little longer the complete Lisa kept me updated and did sort many things out, over and above what I thought the agent would.

    I will be recommending you all.

    Was this review helpful? Yes

     

  6. A 5-star review by 'Malcolm' 20/5/2011

    Branch:
    60 Hermitage Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Putterills were excellent and went the extra mile in both obtaining a new and selling my existing property I would certainly recommend them to any prospective vendor or purchaser. Very thorough and professional service.

    Was this review helpful? Yes

     

  7. A 5-star review by 'Mike Peters' 13/5/2011

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    They acted on our behalf, selling 9 new houses. There service was first class in every aspect. I would undoubtedly use them again and have no hesitation in recommending them to other developer clients.

    Was this review helpful? Yes

     

  8. A 5-star review by 'Bea' 11/5/2011

    Branch:
    60 Hermitage Road
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Putterills made purchasing my first property a very stress free experience. The staff were always extremely helpful, especially Helen who helped guide me through the whole process. I would highly recommend Putterills to anyone and if I ever decide to sell then I would certainly only look at using Putterills to do so.

    Was this review helpful? Yes

     

  9. A 5-star review by 'becs' 11/5/2011

    Branch:
    60 Hermitage Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I used Putterills Hitchin to sell my house and in the end also purchased through them. I found the Hitchin branch to be extremely professional and helpful at all times during the sale/purchase process which went through smoothly. Henry and Helen were fantastic and I would definitely use them in my next move.

    Was this review helpful? Yes

     

  10. A 5-star review by 'Lady looking for urgent rental !!!' 3/5/2011

    Branch:
    37 Chequer Street
    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    I visited almost all the letting agents that where open over the bank holiday to try and find a property urgently as another landlord had let me down at the last minute. Martin at Putterills was great, really helpful and he arranged for me to view three houses. One of the three was perfect, the paperwork was started the same day and I hope to move in a week on Friday. Thanks again Martin.

    Was this review helpful? Yes

     

  11. A 5-star review by 'jmrave' 29/4/2011

    Branch:
    42 High Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    My house has been on the market for over six months and it felt like it wasn't going to sell anytime soon. I changed agents and went with Putterills...in less than a week the house was sold...good, hard-working, decent and honest people.

    Was this review helpful? Yes

     

  12. A 5-star review by 'DNA' 14/4/2011

    Branch:
    135 London Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Superb service, Graham at the Knebworth office had a buyer for my house in a matter of hours, even before the details had been published. The property I purchased was through Putterills too, all went smoothly, completed in only 8 weeks. Very impressive professional service, highly recommended.

    Was this review helpful? Yes

     

  13. A 5-star review by 'Mrs H' 13/4/2011

    Branch:
    37 Chequer Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    I have to say that Putterills are a breath of fresh air in comparison to other St Albans based estate agents. Their service, friendliness and knowledge exceeds that of others. My dealings so far have been nothing but positive, Liam has been particularly helpful, always going that extra mile and I would go as far as to say that they do not appear to be like your "typical" estate agents. If Liam is unavailable I am always greeted by a friendly and helpful person in his absence. I would encourage people to use this agent.

    Was this review helpful? Yes

     

  14. A 5-star review by 'Mrs C' 10/4/2011

    Branch:
    42 High Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Our experience with Putterills was very positive. Every member of staff was pleasant to deal with. The office was well organised. Our property was marketed well, the Open Day was efficiently managed and we received sound advice regarding which offer to accept. We bought through this same agency and were equally pleased with their service and professional guidance in this respect.

    Was this review helpful? Yes

     

  15. A 4-star review by 'Helen' 9/4/2011

    Branch:
    42 High Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I dealt with three estate agents and they worked well as a team and I was given good advice. Thank you.

    Was this review helpful? Yes

     

  16. A 5-star review by 'Happy Lady' 6/4/2011

    Branch:
    61 High Street Old Town
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Excellent service, sensitive handling and excellent communication at all times. A pleasure to do business with.

    Was this review helpful? Yes

     

  17. A 5-star review by 'David and Kate' 6/4/2011

    Branch:
    42 High Street
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    We purchased a property through the Harpenden office. We've dealt with quite a few agents in the past year through our own sale and a long seach for the right property to buy. We found Andrew and Mandy at the Harpenden office sensible and straightforward to deal with. Based on our experience as buyers, we'd use them if we were planning to sell, which we are not planning to do for a long time!

    Was this review helpful? Yes

     

  18. A 5-star review by 'Ms D' 6/4/2011

    Branch:
    42 High Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    I visited three estate agents in Harpenden a few Saturdays ago and I was very impressed with the Putterills staff. Their local knowledge, quick understanding of my needs and ability to match suitable properties within minutes was impressive. Unfortunately, I had visited a few competitors before I stepped into the Putterills office - the staff at those seemed to have their pet properties they tried to get me to view and were unprofessional in style and manner. In a nutshell, I highly rate Putterills and they would be my first choice for a local estate agent everytime!

    Was this review helpful? Yes

     

  19. A 5-star review by 'KT' 6/4/2011

    Branch:
    61 High Street Old Town
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    My mother in law was taken ill and we had to sell her home to pay for the care fees. This was a very sad time for us because the house had been in the family for over 50 years. I instructed Putterills of Stevenage to look after our interests and sell her home. All the staff were excellent and we were kept up to speed at all times. I cannot praise them highly enough. They were polite, attentive, very professional and customer friendly. They helped our family get through a difficult time and I thank them for that. We were constantly updated as to the progress of the sale. The house was sold and we were very pleased with the deal. I would use them again they have a family feel about them.
    Keith (Stevenage)

    Was this review helpful? Yes

     

  20. A 5-star review by 'Two Tribes' 5/4/2011

    Branch:
    61 High Street Old Town
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    I can't speak highly enough of the staff in the Stevenage Old Town office. I had numerous viewings which were never too much trouble for them. First class service.

    Was this review helpful? Yes

     

  21. A 5-star review by 'Lady C' 5/4/2011

    Branch:
    61 High Street Old Town
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    The staff in Putterills in Stevenage are very helpful,listened to what I wanted and booked viewings for me straight away. The staff are always smartly dressed. I have always used Putterills to buy or sell houses for me because they are an agent I can trust. I will always go back to them.

    Was this review helpful? Yes

     

  22. A 4-star review by 'Peter from London' 4/4/2011

    Branch:
    37 Chequer Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    I have recently started looking for a property in St Albans and visited the office on Chequer Street, the person I saw was one of the partners called Andrew. He was very helpful, listened to what I wanted and booked viewings for me straight away to view on the day. I still get regular email updates from him which have also been useful. He even opened the door for me when I left, great service and thanks for your help.

    Was this review helpful? Yes

     

  23. A 1-star review by 'Ed' 16/3/2010

    Branch:
    61 High Street Old Town
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Putterills boast professionalism and yet they are arrogant and complacent and did not serve our best interests. They did not follow instructions and just seemed to want to accept any offer. Their customer services is woefull and unless you want to be handled insensitively and with a flipant disregard I would advise you steer clear.

    Was this review helpful? Yes

     

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