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Priory Property Services

Agent rating: 4.9 out of 5.0 based on 49 ratings. This website contains 48 user reviews of Priory Property Services.

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Priory Property Services

A Priory we fully understand that excellent presentation and maximum exposure play a key roll in achieving the best possible price for our clients. Each Branch is headed by one resident partner insuring service and professional standards on which we have built our business are rigorously maintained. Selling & Letting homes in Biddulph and North Staffordshire.

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Overall Customer Rating

4.86 out of 5.00

48 recommend
1 disapprove

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Customer Reviews (Page 1 of 2)
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A 5-star review by 'Mr & Mrs Holland' 4/2/2012

Branch:

66 Roundwell Street Tunstall

Services:
Lettings (as a Landlord)
Staff Member

Paula Heathcote

Staff Member

Matt Heathcote

Experience:

Would you use the agent again? Yes

Myself and my wife were new to the letting market when we decided to become landlords and Paula provided support and guidance every step of the way to ensure we made the right decisions. Due to her extensive knowledge of the property market we managed to find a suitable tenant within 3 days of advertising the property. We also had regular contact with Matt who was contactable at all times and was extremely helpful when deciding on which tenants were suitable for the property.

The Priory team provided exceptional levels of service every step of the way, many thanks and we would definitely recommend anyone to use their services.

Mr & Mrs Holland

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A 5-star review by 'Vesna Price' 2/2/2012

Branch:

61 High Street

Services:
Lettings (as a Landlord)
Staff Member

Lee Rachel

Experience:

Would you use the agent again? Yes

I had never rented a property before, so Lee, Tanya and Rachel guided me through it every step of the way. The management of the property that they did was 10/10 and they kept me informed and updated all of the time. They were always at the end of the telephone to help and reassure me, always being very polite and very welcoming.

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A 5-star review by 'Amy Brockley' 20/1/2012

Branch:

66 Roundwell Street Tunstall

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

I recently bought a property through Priory Property Services (Tunstall branch) and have been amazed at the excellent service I have received. The staff are exceptionally friendly and helpful, and I was pleased to find that there was no 'pushy' marketing as I have found at a lot of other estate agents. Matt has been brilliant during the process and has kept me updated at all times throughout the purchase. I would also like to commend Priory Mortgage Services, in particular Paul who has been extremely helpful and hard working in finding the best mortgage for me and the lengthy process and hitches which I had to go through to obtain it.

All in all, I would highly recommend this estate agents to anyone, whether buying or selling a property, and I will definitely be using them again in the future!

Was this review helpful? Yes
A 5-star review by 'lindsey williams' 10/12/2011

Branch:

66 Roundwell Street Tunstall

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

i bourght amy property from mat in august 2009 exellent service i allso sold my property using mat house was on sale for two weeks and mat sent a buyer along and deal was don commplete in 5 weeks exellent service credit to all the staff at tunstall branch thanks for every thing lindsey williams

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A 5-star review by 'Tony Mountford' 9/12/2011

Branch:

61 High Street

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

A throughly professional approach. They knew the local market very well and were realistic in terms of the saleability and price of the property. On all viewings I received prompt feedback and they were invariably courteous when I had any queries. They sold the property in a relatively short period of time, given the state of the housing market. The property was empty and they did all the viewings without me being present. A very effective estate agent.

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A 5-star review by 'Dan Munro' 5/12/2011

Branch:

66 Roundwell Street Tunstall

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

i sold my 2 bed terraced house with priory and they were fantastic, they have very pleasant staff and were extremely helpful, i would definately use them again.

Was this review helpful? Yes
A 5-star review by 'Philippa' 30/11/2011

Branch:

66 Roundwell Street Tunstall

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

They were helpful and supportive right from the start.
I was selling my late Mum's house and did not live locally.Paula understood my situation and was willing to meet me at the house on a Saturday to discuss arranging the sale and the management of keys etc.
They made making all the arrangements very easy. They did things when they said they would and kept in touch with me regularly letting me know when viewings were arranged and giving me feedback within a few days.
Whenever I contacted the office everyone was polite and helpful.Matt also arranged to do the final meter readings for me on the day of completion.
I would recommend the Stoke on Trent team.

Was this review helpful? Yes
A 5-star review by 'Alfi' 11/11/2011

Branch:

66 Roundwell Street Tunstall

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

The agent provided a very full detailed service with regards to letting my property. They have provided advertising, letting board, and have kept me fully up to date throughout the letting process. Priory found a tennant within the first couple of weeks. From then on have dealt with all the paperwork regards vetting the new tennant, and sorting out contracts.This has taken all pressure of letting the property away from me.

I have found the services of Priory excellent, they are friendly, explain the process in detail, keep in constant contact, very professional, would recommend them to others.

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A 5-star review by 'Sea Breeze' 8/11/2011

Branch:

66 Roundwell Street Tunstall

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

The service provided by the whole team in Tunstall office was excellent. They kept me up to date with any potential viewers and passed on feed back immediately. I also purchased my new property through Priory and the whole process has passed by very smoothly. I would like to thank everyone at Priory for their professional service.

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A 5-star review by 'David Fox' 7/11/2011

Branch:

66 Roundwell Street Tunstall

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

Realistic in the price to market the property, very proactive and kept me informed all through thr process.

Was this review helpful? Yes

A 5-star review by 'Happy of Mow Cop' 25/10/2011

Branch:

61 High Street

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

I bought a property through Priory in May this year and I can only say that they were excellent. Having only bought 4 houses before I am no expert but these were the best agents I have used by far. They kept me informed by email and phone. They answered any questions I had promptly and made the whole experience as easy as it can be. All this despite the fact we didn't complete as fast as we said we would. It was a cash purchase and we had one or two things to check which held us up but they kept the vendor informed and were polite and professional at all times. Would us them to buy, sell or rent (I am also a landlord) any time.

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A 4-star review by 'beverley bosson' 25/10/2011

Branch:

61 High Street

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

very helpful and always there with help and advice and kept up to date with what was happening

Was this review helpful? Yes
A 5-star review by 'Miss Oliver' 24/10/2011

Branch:

66 Roundwell Street Tunstall

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

We received excellent service from Paula, Matthew and the team, from start to finish. Paula gave us all the information we needed and was honest with her valuation for sale, or to let. Once the property went on the market we had viewers through the door within days. When we found a tenant Matthew was informative and very helpful, he kept on top of the deal and made sure everything went through smoothly.

I would recommend anyone to use Priory Property Services for their property Sale or Let.

Was this review helpful? Yes
A 5-star review by 'lisa, brindley ford' 17/10/2011

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

The house had previously been on the market with a different agent, with no luck. Lee has an excellent knowledge of prices in the local area, and has a realistic grip on the current values. Within 3 days of appointing priory we had had a viewer who went on to buy the property, completion within about 8 weeks i think. Kept us informed all the way through, and met with vendors when we were unable to do so due to work commitments. Excellent service.

Was this review helpful? Yes
A 5-star review by 'JAC' 12/10/2011

Branch:

66 Roundwell Street Tunstall

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

The staff at the Tunstall office have been extremely helpful during the purchase on my new property. They arranged viewings quickly and were always on hand to provide any information I required. Once I had found the property I wished to purchase they guided me through the buying process and helped me in any way possible.
Therefore, I didn't hesitate to use them to sell my current property. I had viewings and an offer within the first week of the property going on the market which I find remarkable. I would recommend Priory Property Services, 'Tunstall office' as a estate agent for both buying and selling any property.

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A 5-star review by 'L D Fell' 4/10/2011

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

Excellent in all aspects, knowledgable, efficient, friendly service. Property sold in 8 weeks even given the current market.
Agent secured ample potential buyers and no time wasters. I was particularly impressed as I was selling the property from some distance away and their regular updates were invaluable. I would definitely reccommed Priory.

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A 5-star review by 'vivien matz' 24/9/2011

Branch:

66 Roundwell Street Tunstall

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

I found priory estate agents to be very proactive in the sale of my property,they kept me informed to how things were progressing,they were very supportive and i found did far more work than my solicitor did,thankyou matt.
I have used agents in the past,which basically just sit and expect you to do their job for them,and charge you for the privilage.
this company is a family company,whom cares,and works to sell your property.
so i would like to say a big thankyou to paula her son matt,and janette.
worth every penny.

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A 5-star review by 'Meryl' 22/9/2011

Branch:

66 Roundwell Street Tunstall

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

It has been my first time at renting out a property - so was unsure of the process involved. Priory (Tunstall) were fantastic! Gave me all the information required. Excellent service throughout, with continous contact until a tenant was suitable. Paula and Matt were also available and kept regular contact with any updates. Viewings were very quick!!! Thank you for you service and I would definately recommend !!!!

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A 4-star review by 'Geoff' 22/8/2011

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

My wife and I recently sold a property and bought another property through Priory's Biddulph office. We found Lee, Rachel and Tanya to be extremely professional, helpful and friendly in our negotiations with regard to our sale and purchase. The sale was very protracted, but thanks to Priory's expertise and patience, a successful outcome was finally achieved.

We would definitely choose Priory again without any hesitation but one month later our Sold sign is still outside our new house, hopefully it will soon be removed!

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A 5-star review by 'Lesley' 13/8/2011

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

I recently used Priory in Biddulph to sell my property, after I tried to sell the property with a Congleton agent. My property was up for sale a number of months with no success with the other agent. It took Priory only 3 weeks to sell the property and we were really delighted. They gave us excellent service, and kept up well informed all the way through. Nothing was too much trouble and I would highly recommend anyone to use Priory. A big thank you to all the Priory staff.

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A 5-star review by 'mr&mrs Pointon' 29/7/2011

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

Priory Property Services providid an excellent professional service,we were kept informed from the
start at every stage on all aspects of the sale.Our property was sold within three days of the board
being erected,we were highly delighted and could not have wished for a better outcome.

Was this review helpful? Yes
A 5-star review by 'karen austin' 28/7/2011

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

absolutely brilliant from start to finish lee and the staff were always on hand to help advise took a big weight of my mind very proffesional caring and considerate helped me every step of the way i would definately recommend them to anyone they were in touch constantly all the way through great team my sincere thanks to all of them

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A 5-star review by 'Nikki' 15/7/2011

Branch:

66 Roundwell Street Tunstall

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

I have used Priory to sell my property, which hasn't been a straight forward sale, not through any fault of Priory's though but I have to say they have been excellent throughout, Matt inparticular has been a star. They have dealt with the sale very professionally at all times and everything has been done in a timely manner. Selling a house can be very stressful but this has been minimilised by Matt's competence and ability to do his job at the highest level. I would not hesitate in recommending them to sell a property for anyone and will use them again in the future if the situation should arise. I also know after speaking to the lady who is buying my property that she has relied heavily upon Matt for updates as she has not bought a property before and was a little unsure on proceedures with building socities and solicitors. Her comments were "she doesn't know what she would have done without him". Keep up the good work

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A 4-star review by 'Sheila Biddulph' 12/7/2011

Services:
Sales (Prospective customer)
Experience:

Would you use the agent again? Yes

Found all staff very professional and helpful,kept up to date with progress, very polite and friendly would definately use again.

Was this review helpful? Yes
A 5-star review by 'David Cottier' 5/7/2011

Services:

Experience:

Would you use the agent again? Yes

Priory provided an excellent service when selling my auntie\\\'s house in Tunstall. I live in Scotland and was a bit apprehensive about dealing with this at a distance. However, right from the beginning the local team offered me good advice and provided regular, timely feedback on progress. My particular thanks go to Mat, however, no matter which member of the team I spoke to, they seemed to know the details and would always answer my questions.

I would certainly recommend anyone in the Tunstall area who is thinking of selling a property to use Priory.

Was this review helpful? Yes
A 5-star review by 'Mark' 27/6/2011

Branch:

Biddulph

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

I have used Priory to sell property several times and always get the same great service.Look around the area you always see plenty of their sold boards.

Was this review helpful? Yes
A 5-star review by 'Andrew L.' 13/6/2011

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

Everyone at Priory was fantastic! I got a high level of service from them, they were in constant contact with me to keep me informed with progress and I felt very looked after.

I would recommend anyone in the Biddulph area thinking of selling a property to use this agent

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A 5-star review by 'Clare Kidd' 12/6/2011

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

12/6/11 Hi there,
I am writing a review for my local estate / letting agents, Priory in Biddulph. I have used their services 3 times over the years when buying and selling homes. As such I have come to know the 3 main staff, Lee, Rachel & Tanya. Until recently however I had not used their letting services. When I found myself moving in with my partner I decided to consult Lee & team regarding renting out my home. And when I say "home" I mean it - this was not an investment property but somewhere that meant alot to me. I had never rented out a property before but they... (read more)

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A 5-star review by 'The Adderleys' 12/6/2011

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

We recently purhased our house via Priory Prperty Services in Biddulph. The service provided by the sales team was fantastic. We were kept well informed of events up to completion. Thanks again for all your help, we would have no hesitation in using your services if we ever come to move again!!..

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A 5-star review by 'mairi' 16/5/2011

Branch:

66 Roundwell Street Tunstall

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

The Biddulph team were amazing, so helpful and always on hand with advice every step of the way. I would definitely recommend to everyone
Mairi Frisby

Was this review helpful? Yes

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Agent Details for Priory Property Services

Select a branch to go to view details of that specific branch

Review Statistics for Priory Property Services

Review Summary

Total Reviews:
48: Total Ratings:
49: First Review :
01/07/2009: Latest Review:
04/02/2012

Overall Review Performance

Recommend :
48: Disapprove :
1

Individual Services Review Performance

From Landlords	From Tenants	From Vendors	From Buyers

Recommend:7	Recommend:0	Recommend:26	Recommend:12
Disapprove:0	Disapprove:0	Disapprove:0	Disapprove:1

Surveys	Conveyancing	Lettings (Prospect)	Sales (Prospect)

Recommend:0	Recommend:0	Recommend:0	Recommend:2
Disapprove:0	Disapprove:0	Disapprove:0	Disapprove:0

They manage our building	They are our factor	They manage our estate

Recommend:0	Recommend:0	Recommend:0
Disapprove:0	Disapprove:0	Disapprove:0

Staff Members

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Agent Fees

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Complaints Procedure

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Priory Property Services

Agent Information

Priory Property Services

Offices / Branches

Overall Customer Rating

Priory Property Services has not joined our 'transparent agent' scheme yet.

Customer Reviews (Page 1 of 2) show me only reviews from.. Please select.. Landlords Tenants Buyers Sellers No's Yes's

A 5-star review by 'Mr & Mrs Holland' 4/2/2012

A 5-star review by 'Vesna Price' 2/2/2012

A 5-star review by 'Amy Brockley' 20/1/2012

A 5-star review by 'lindsey williams' 10/12/2011

A 5-star review by 'Tony Mountford' 9/12/2011

A 5-star review by 'Dan Munro' 5/12/2011

A 5-star review by 'Philippa' 30/11/2011

A 5-star review by 'Alfi' 11/11/2011

A 5-star review by 'Sea Breeze' 8/11/2011

A 5-star review by 'David Fox' 7/11/2011

A 5-star review by 'Happy of Mow Cop' 25/10/2011

A 4-star review by 'beverley bosson' 25/10/2011

A 5-star review by 'Miss Oliver' 24/10/2011

A 5-star review by 'lisa, brindley ford' 17/10/2011

A 5-star review by 'JAC' 12/10/2011

A 5-star review by 'L D Fell' 4/10/2011

A 5-star review by 'vivien matz' 24/9/2011

A 5-star review by 'Meryl' 22/9/2011

A 4-star review by 'Geoff' 22/8/2011

A 5-star review by 'Lesley' 13/8/2011

A 5-star review by 'mr&mrs Pointon' 29/7/2011

A 5-star review by 'karen austin' 28/7/2011

A 5-star review by 'Nikki' 15/7/2011

A 4-star review by 'Sheila Biddulph' 12/7/2011

A 5-star review by 'David Cottier' 5/7/2011

A 5-star review by 'Mark' 27/6/2011

A 5-star review by 'Andrew L.' 13/6/2011

A 5-star review by 'Clare Kidd' 12/6/2011

A 5-star review by 'The Adderleys' 12/6/2011

A 5-star review by 'mairi' 16/5/2011

Agent Details for Priory Property Services

Review Statistics for Priory Property Services

Staff Members

Agent Fees

Complaints Procedure

Contact Agent

Customer Reviews (Page 1 of 2)
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