Patrick Williams Ltd
based on 33 ratings. This website contains 32 user reviews of Patrick Williams Ltd.
Agent Information
Patrick Williams Ltd
Patrick Williams assists buyers, sellers, Landlords and tenants in and around the Reading area. With offices based in Reading, Tilehurst and Pangbourne and with over sixty years of experience you are guaranteed the highest quality service from one of Berkshire's most reputable estate agents.
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- Agent Details
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Customer Reviews (Page 0 of 2)
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by 'Mike, Calcot' 17/1/2012
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Richard Goodwin, who was our lead contact, went well beyond the call of duty in nursing our difficult sale through to a successful conclusion. It took over five months from accepting the offer to exchange of contracts, and his cheerful and tactful negotiations with our buyer and with other agents and solicitors in the chain kept the transaction alive.
When necessary other members of the branch kept us well informed at all stages, and any queries were handled promptly and in an efficient and friendly manner.
Was this review helpful? Yes
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by 'Monica' 13/1/2012
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I would like to Thanks Richard for being so professional. The selling of my property was very fast and his knowledge was very useful when it came to decide who to go for. I have used Patrick Williams few times now and I will use them again and again.
Was this review helpful? Yes
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by 'Cheryl Watson' 26/11/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I found Patrick Williams to be very helpful in the early stages of my sale process. They viewed the house and valued it appropriately although slightly lower than other agents and the final sale price was, in fact, a little higher than their original valuation. Their costs were competitive and I was very pleased indeed that they found my buyer on the very first viewing of my house just a few days after it had gone onto the market.
After that however I did feel that they were not as proactive at driving the sale through, once we had our chain in place, as I would have liked and felt that other Estate Agents in the chain seemed to be doing more to reach our completion date.
Having said that, overall I found their service to be knowledgeable, helpful and friendly and given that they found my buyer so quickly I was generally very satisfied.
Was this review helpful? Yes
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by 'Clare Barton' 25/11/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I cannot praise Patrick Williams enough for the fantastic service they have provided whilst recently selling my property. They have been completely professional througout the whole process and have kept me fully informed every step of the way. They provided feedback from viewings and once an offer was achieved on the property, they have managed the whole process ensuring they kept me regularly updated. I would have absolutely no hesitation in recommending Julian, Duncan and the team. Keep up the good work!
Was this review helpful? Yes
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by 'Gillian' 15/10/2011
- Branch:
- 303-305 Oxford Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Most of my dealings were with David , at the Oxford road branch , from the first I felt that the information he was giving me regarding the properties was both realistic and truthful . His manner was always pleasant , and very helpful , phones calls were always returned promptly , even if it was to say I have not got the answer for you yet , but I am still working on it . When the process seemed to have come to a standstill at one point , David was instrumental in getting things on track and moving again . I only had brief dealings with Richard in David 's absence , and he was also very helpful , met Karen only once , she was also very friendly .David just had a really genuine vibe about , which has not been my experience with other estate agents , even my no nonsense two older brothers who attended the viewings with me thought he was ok .
As a first time buyer , the team at the Oxford road branch , contributed to making the whole buying process that much smoother .Was this review helpful? Yes
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by 'Amy Stevems' 14/10/2011
- Branch:
- 303-305 Oxford Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
The agent had to deal with various difficulties and the process took a very long time. The other parties were slow in getting everything arranged, but I chased endlessly. I appreciate that the agent did not get short with me at any point and remained professional and considerate. It was great service and I couldn't be more pleased (that it is over!)..
Was this review helpful? Yes
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by 'Oz' 11/10/2011
- Branch:
- 303-305 Oxford Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
David is an absolute star! Hes extremely reliable, friendly, honest and impartial - TRULY impartial, ie advising me which would eb the right property for me and a "good deal" instead of just trying to flog the most expensive property which is what I have experienced with other companies. this is really refreshing and makes me certain I would definitely work with him if I ever want to buy or sell a property. I have recommended him to the folks I know too. My process of buying has been difficult largely due to my solicitors being extremely slow and pretty darn useless - but David has... (read more)
Was this review helpful? Yes
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by 'Mel Silvey' 9/10/2011
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Very Good Service, impressed with the service and deication in receiving viewings very pro active
Was this review helpful? Yes
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by 'Anjum sohail' 3/10/2011
- Branch:
- 303-305 Oxford Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I found patrick william estate agent very good and realible esp mr david he is a nice cooperate man,he is a humble,nice and very cooperate man.as a christian i prayer for mr david future success in his life.God bless patrick wi;;iam and davis as well.anjum sohail
Was this review helpful? Yes
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by 'Lucy' 30/9/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
The process of buying my flat was very long and drawn out but throughout it all, Richard and his colleagues at Patrick Williams remained positive, professional and always very helpful.
Was this review helpful? Yes
../&display=popup&link=http://www.allagents.co.uk/review/14052/&redirect_uri=http://www.allagents.co.uk/review/14052/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=David is an absolute star! Hes extremely reliable, friendly, honest and impartial - TRULY impartial, ie advising me which would eb the right property for me and a "good deal" instead of just trying to flog the most expensive property which is what I have experienced with other companies. this is really refreshing and makes me certain I would definitely work with him if I ever want to buy or sell a property. I have recommended him to the folks I know too. My process of buying has been difficult largely due to my solicitors being extremely slow and pretty darn useless - but David has kept me sane throughout the process (even though theoretically he is representing the seller, not me!), often going above and beyond the call of duty to help me through confusion, following up to a high level of efficiency, giving me impartial advice on how to handle situations given i am a first time buyer and most importantly maintaining a high level of communication with me and the seller to ensure they are aware any slowness is down to my solictors and not me! In fact if David wasnt so diligent I think the solicitors would have taken even longer because his follow ups resulted in the knowledge that they hadnt done anything for a whole month!!!/&display=popup&link=http://www.allagents.co.uk/review/13572/&redirect_uri=http://www.allagents.co.uk/review/13572/ "Share on your Facebook Wall"){kind=logo}
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by 'mark duffin' 22/9/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I have used Patrick Williams twice now to sell houses foer me And bothtimes I can't fault the service and help that i had fron Richard and his team.
They were always prompt and polite when dealing with viewings and supplying feedback and when offers were made they carried their sevice through until completion without anydelay.
I would use them again with any hesatation and can't recomend them enough .Was this review helpful? Yes
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by 'SJWestlake' 5/9/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Patrick Williams were incredibly professional and polite when dealing with our property sale and they were so accommodating and took away much of the stress associated with many aspects of our sale - we would definitely use them again and wouldn't hesitate to recommend them to friends/family.
Was this review helpful? Yes
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by 'Kim Stone' 4/9/2011
- Branch:
- 303-305 Oxford Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I used Patrick Williams for my sale and purchase at the same time. Our Sale was not easy (not down to PW) and Julian did everything he could to help the process. They keep you informed at all times and are always happy to help if you have any questions. They also treat you like a friend which makes you feel like a valued customer and adds the personal touch. I would highly recommend PW and will use them when we move on.
Was this review helpful? Yes
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by 'Kim Stone' 4/9/2011
- Branch:
- 303-305 Oxford Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I used Patrick Williams for my sale and purchase at the same time. Our Sale was not easy (not down to PW) and Julian did everything he could to help the process. They keep you informed at all times and are always happy to help if you have any questions. They also treat you like a friend which makes you feel like a valued customer and adds the personal touch. I would highly recommend PW and will use them when we move on.
Was this review helpful? Yes
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by 'Richard Burton' 11/8/2011
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Patrick Williams have been looking after my property for just over 2 years. As I live overseas I rely on email communication for receipts of monthly accounts and any issues. All the staff there have been consistant, reliable and go the extra mile to help with issues. I'd recommend PW. to anyone.
Was this review helpful? Yes
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by 'Carly Relf' 9/8/2011
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Brilliant service we are extremely happy. We have sold our house with you, bought a house with you and now you let our house. We would will fully recommend you to anyone.
Was this review helpful? Yes
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by 'Chad Patterson' 8/8/2011
- Branch:
- 37 Reading Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Bought a house from PW and now rent it out. Great service and a great team. Keep up the good work and personal touch!
Was this review helpful? Yes
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by 'Chad Patterson' 8/8/2011
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I also purchsed this house from Patrick Williams and both with the purchase and the rental with David it has been great. The service the way evrything was handled.
Was this review helpful? Yes
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by 'Jayne' 29/7/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We sold and brought through this estate agent, great service, would use them again.
Was this review helpful? Yes
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by 'Joris Zwart' 29/7/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I have only good things to say about Patrick Williams, especially Richard and Karen. They never gave up and sold my house in a a difficult market. I always felt I could trust them completely, and I would recommend them to anyone in the area.
Was this review helpful? Yes
 and Julian did everything he could to help the process. They keep you informed at all times and are always happy to help if you have any questions. They also treat you like a friend which makes you feel like a valued customer and adds the personal touch. I would highly recommend PW and will use them when we move on./&display=popup&link=http://www.allagents.co.uk/review/12484/&redirect_uri=http://www.allagents.co.uk/review/12484/ "Share on your Facebook Wall"){kind=logo}
 and Julian did everything he could to help the process. They keep you informed at all times and are always happy to help if you have any questions. They also treat you like a friend which makes you feel like a valued customer and adds the personal touch. I would highly recommend PW and will use them when we move on./&display=popup&link=http://www.allagents.co.uk/review/12483/&redirect_uri=http://www.allagents.co.uk/review/12483/ "Share on your Facebook Wall"){kind=logo}
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by 'Paul Hargreaves' 4/6/2011
- Branch:
- 37 Reading Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Patrick Williams (David King) has provided excellent service in managing our property for the past 2 years. It is a pleasure to find a agent who actually does what he states and completes this in a very professional manner. David went the extra mile to assist us, especially as our previous agent left the country unannounced, helping us sort out the existing tenants and then coordinating the update of our property, before re-letting it. All of this completed whilst we have been overseas. Any issues with our property have been dealt with promptly through David's network of trade contacts.
Was this review helpful? Yes
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by 'A BRADLEY' 3/6/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Very good communications, helpful, fast, and sensible.
Was this review helpful? Yes
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by 'Beth Drury' 31/5/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I have only positive things to say about Richard and his staff, particularly Karen. I found them at all times to be professional and honest. I felt I could trust Richard from the first time I met him and this certainly proved to be true! They were proactive and very good at communicating what was going on so that I didn't have to chase for information. It is a testament to Richard that the purchaser of our home is now using him to sell the home again as he obviously found him good to use as a buyer also.
Was this review helpful? Yes
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by 'Phillippa Straw' 31/5/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Our assigned agent is David King and we have been very happy with the service provided by him - we have been kept abreast of all situations and responses have all been swift and satisfactory.
Was this review helpful? Yes
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by 'Helen Putley' 30/5/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
User 'Helen Putley' rated Patrick Williams Ltd but did not write a review. -
by 'Alex Thom' 29/5/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Patrick Williams offered good value for money. The sale of our property proceeded in a timely manner with good input from the Agent during critical times.
Was this review helpful? Yes
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by 'Mathew CHurch' 28/5/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
The experience I have had with Patrick Williams is first class.
I have moved several tomes and it has always been a painful procedure, however David King at PW was extremely fast in response to my questions and issues which really put me at ease.
Although fees are not the cheapest in the Market the service I have received is second to none and well worth paying for.
I could not recommend them highly enough and I would look to use them over anyone else in the future.
Was this review helpful? Yes
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by 'D&L' 27/5/2011
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Patrick Williams have managed a property for us since we left the UK 2 years ago. During that time they have found us 2 great sets of tenants and dealt with all the maintenance issues in a professional and efficient manner, providing us with peace of mind.
Was this review helpful? Yes
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by 'Paula Horsfall' 27/5/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have a relationship with the Patrick Williams estate agency going back almost 20 years and in that time I have always received customer service of the highest standards and professionalism. I do not hesitate to recommend them whenever the opportunity arises.
I congratulate the team on their continued success.
Was this review helpful? Yes
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by 'Steve Martland' 27/5/2011
- Branch:
- 303-305 Oxford Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
So far excellent service whenever required.
David King is my agent and could not be more efficient or more pleasant.Was this review helpful? Yes
 has provided excellent service in managing our property for the past 2 years. It is a pleasure to find a agent who actually does what he states and completes this in a very professional manner. David went the extra mile to assist us, especially as our previous agent left the country unannounced, helping us sort out the existing tenants and then coordinating the update of our property, before re-letting it. All of this completed whilst we have been overseas. Any issues with our property have been dealt with promptly through David's network of trade contacts./&display=popup&link=http://www.allagents.co.uk/review/10391/&redirect_uri=http://www.allagents.co.uk/review/10391/ "Share on your Facebook Wall"){kind=logo}
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by 'L' 27/5/2011
- Branch:
- 209 Halls Road Tilehurst
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Very efficient with repairs/responding to queries. Good local company.
Was this review helpful? Yes
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by 'Annoyed' 28/4/2008
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Useless. They do not do what they say, no communication, I would not use them again if they were the last esate agents in the world.
Was this review helpful? Yes
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by 'UnhappyInReading' 26/4/2008
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
We signed up for an 8 week contract with Patrick Williams (Oxford Rd Branch) with 21 day 'get out' policy.
The communication was non existant.
In the time we were signed up with them (total 11 weeks) they produced 1 viewing, this viewing was useless as the people were looking for a 3 bedroom property and ours is a 2!!
We twice reduced our price, without any prompting from Patrick Williams... Really they should have asked us about reducing the price.
A family member had also signed up to Patrick Williams and she had a similar experience. There is no way we would ever use them again... Steer Clear!!!!Was this review helpful? Yes
 with 21 day 'get out' policy.
The communication was non existant.
In the time we were signed up with them (total 11 weeks) they produced 1 viewing, this viewing was useless as the people were looking for a 3 bedroom property and ours is a 2!!
We twice reduced our price, without any prompting from Patrick Williams... Really they should have asked us about reducing the price.
A family member had also signed up to Patrick Williams and she had a similar experience. There is no way we would ever use them again... Steer Clear!!!!/&display=popup&link=http://www.allagents.co.uk/review/910/&redirect_uri=http://www.allagents.co.uk/review/910/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Patrick Williams Ltd
Select a branch to go to view details of that specific branch
-
Reading - 303-305 Oxford Road, Berkshire, RG30 1AU
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Reading - 37 Reading Road, Pangbourne, RG8 7HY
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Reading - 209 Halls Road
Tilehurst, Berkshire, RG30 4PT
Review Statistics for Patrick Williams Ltd
Review Summary
- Total Reviews:
- 32
- Total Ratings:
- 33
- First Review :
- 26/04/2008
- Latest Review:
- 17/01/2012
Overall Review Performance
- Recommend :
- 31
- Disapprove :
- 2
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:8 | Recommend:5 | Recommend:8 | Recommend:10 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:2 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
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Reading - 303-305 Oxford Road, Berkshire, RG30 1AU
-
Reading - 37 Reading Road, Pangbourne, RG8 7HY
-
Reading - 209 Halls Road
Tilehurst, Berkshire, RG30 4PT
Agent Fees
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Complaints Procedure
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