Parkers Estate Agents

Reviewed by Tom on 3rd January 2010

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: SL9.UND.ULZ.UMG

We recently successfully sold a property with Parkers. Good points - easy to get hold of on the phone, professional, not too pushy, competitive rate, good at nagging solicitors. They also did a good job of keeping our buyer happy when our purchase further up in the chain fell through. Bad points - we had a lot of viewings from people that seemed to know little or nothing about the house, which felt like a bit of a waste of time sometimes and there were some initial inaccuracies with the floor plan/brochure. Overall I would recommend using them again as the positives outweigh the minor negatives.

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Reviewed by Charm on 15th December 2009

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: SZN.TNZ.S7M.UZZ

I have rented two houses through Parkers in Swindon. I couldn't be more happy with the services!

If there are any problems at all with the houses they have been promptly addressed with the minimum of fuss, and a friendly but professional attitude.

From listening to me when I tell them what I'm looking for, to arranging viewings, paperwork and ongoing care, they are fantastic. Great team. Highly recommended.

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Reviewed by Duncan Reynolds on 7th December 2009

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: JFI.9FV.9EJ.9XQ

Truly exceptional service provided to me from Parkers Reading, market place office.
They are the embodiment of everything that is good about a busy town center Estate Agent.

I buy, sell and rent property and could not ask any more from an agent.

First dealings with this office was in 2000 and very busy with them this year. Nothing is to much trouble for them.

Very very professional, diligent, knowledgeable and courteous, all done with out any stress... fantastic.

From my experiences with Parkers I wouldn`t hesitate to recommend them.

Duncan Reynolds

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Reviewed by Matilde on 4th December 2009

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: UZD.SDZ.S7L.UGT

I bought both the house where I live and a buy-to-let property through Parkers - Reading. They managed also the letting of the property. The service was excellent, they are very reliable, they took care of everything with no hassle for myself. I would definitely recommend Parkers - Reading.

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Reviewed by MrsT on 3rd December 2009

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: S9M.UGG.T7T.UDN

I put my house on the market with the Reading branch of Parkers in June 2009. After an horrific buying experience through Romans (seriously, don't touch them with a 60' pole), I asked 3 agents to value our property (Parkers, Haslams and Patrick Williams who we were buying through), and Parkers were by far the most knowledgeable about the area and had several similar properties sold within the recent past in the area.

The agents that I dealt with were Ben (who valued the house), James who organised lots of viewings, and Damien who handled the sale.

Their rates were competitive and in line with the rest of the market. What made me go with Parkers is that I found them to NOT be the stereotypical, shiny-suited, large tie-knotted, hair-gelled (Foxtons, I'm looking at you!) "Estate Agent". I found them to be honest, and open about their services, and managed my expectations accordingly.

I received lots of viewings, with a lot of interest in the property from the outset. I worked with them to improve how the property was presented on www.rightmove.com. The only negative I can think of was that the first set of photographs didn't do the rooms justice, and after I had experimented and taken some from different angles, the online listings looked a lot better!

I found the representatives who showed people around the property were knowledgeable about this property and also were able to draw viewers' attention to particular details that were not present in other similar properties that Parkers were marketing. They were always polite, well turned out, and not late (sometimes early)!

I would definitely recommend them as they were friendly, honest, kept in regular contact, and managed to sell the property for a very reasonable price, which was exactly what they had valued it as.

Hope this helps someone.

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Reviewed by Let Down by Parkers!!! on 6th July 2009

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No
IP address: 3PW.WSY.35P.3B1

Parkers were, from my experience, everything stereotypical and bad about estate agents.

They promised the world and did nothing.......not even the basics.

From going to market with them they applied for my HIP the week after they told me they had.

Produced a draft brochure with the spelling of a five year old and even after I corrected included typos on the final version.

Took 3 weeks after HIPs was completed to get a for sale board up and this was only after we chased and chased for one

And the worst was after no interest I tested them. I set up 2x email accounts and sent 1x direct enquiry and 1x enquiry via rightmove. Both enquiries were submitted on a Saturday morning. One requested a viewing the same weekend for a prospective cash buyer. NO RESPONSE UNTIL TUESDAY AFTERNOON. even then the response was so amateurish it was unreal. On receiving the response from the viewing request I replied from the e-mail address stating to late.

Now this is where it gets to the part that astounded me. I called the agent and asked if there had been any progress, to be informed that they had been discussing with a buyer, wanting to view but needing to confirm a date. a bit more quizzing and the details were evident it was my e-mail enquiry. I was told they had spoken to the person making the enquiry, I probed and asked a few leading questions, eventually asking directly if the enquiry was from the e-mail address I used - it was.

Needless to say I cancelled my contract that evening and moved to an agent who actually got my house online, advertised on all major sites, with a for sale board within 24 hours. Since then we have had over 20 viewings in 1 month and are close to a sale.

Be warned there are some good estate agents out there - we have now found one - but beware there are some lazy sods who think its license to print money and that their customers are to dumb or lazy to do anything about it.

My advice would be test or get some friends to test the agent before and after selection to make sure they are doing what they agreed and are representing your interest not just waiting for your commission cheque.

Parkers - in my opinion untrustworthy and I would avoid like the plague.

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Reviewed by Not a Fan 2 on 14th April 2009

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use the agent again?  No
IP address: UZG.SML.ST7.UUG

Parkers Lettings are the perfect embodiment of every stereotype about estate agents. (All the bad ones. None of the good ones).

All they care about is money, money, money.

They don’t return phone calls and there is no follow-up at all.

Most surprising of all is that they are just downright rude, arrogant and their ‘don’t give a damn attitude’ has to be experienced to be believed.

When dealing with Parkers I suggest that you set your expectations to the lowest possible level. This way you will not be too disappointed when Parkers do not meet your expectations.

I have to wonder how they stay in business.

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Reviewed by Not a Fan on 23rd September 2008

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No
IP address: S9T.SUZ.UMD.U9T

I would not recommend this agent to anyone. We had our house up for both sales and lettings and the service we received was non-existant. I am convinced the agent made up viewings just to keep us happy, the agent never called us to give feedback, we had to do all the chasing. When we requested feeback we were told either (a) No-one turned up or (b) they liked the property but want to continue viewing others. The response never changed. One half of the sales team (barely out of short trousers) did not have the first clue about customer service. He was rude and obnoxious and treated us as if we were a burden! Ths agent has wasted a great deal of our time, I would never use them again.

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Reviewed by nothappy on 17th July 2008

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No
IP address: EJ3.9BB.9FI.9XE

I had 4 sales fall through with Parkers, they don't vet their people very well as I have been messed around for a year now and am back to square one - each time I had to chase them for info and I had to recommend reducing the price a few times - basically doing their job for them!

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Reviewed by Disappointed on 1st February 2008

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  No
IP address: PB7.0WW.DB4.R5P

They lied about viewings taking place and ignored my phone calls. I actually hosted a second viewing as they were 'too busy' and sold the place. The buyer wasn't aware of half the information I told her, despite it being disclosed to Parkers from the start. Would not use them again and have advised friends against them as well

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Reviewed by frustrated on 4th November 2007

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  No
IP address: H0I.7R0.0R5.PSB

Tried to arrange a number of properties to be managed by Parkers, they failed to carry out tasks they had undertaken to do despite repeated assurances that they would and one month after initial contact they have still not taken on properties and are not returning calls.

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Reviewed by BCtenant on 8th October 2007

Services: Lettings (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: T8R.540.4RB.4HD

The Burghfield Common branch of Parkers ignore email enquiries sent to them. Not very professional!

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