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Parkers Estate Agents

Agent rating: 4.6 out of 5.0 based on 136 ratings. This website contains 135 user reviews of Parkers Estate Agents.

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This Agent ranked 5 out of 8398 in the UK

Overall Customer Rating

4.55 out of 5.00

  • 126 recommend
  • 10 disapprove

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Customer Reviews  (Page 1 of 5)

  1. A 5-star review by 'Phil' 2/2/2012

    Branch:
    25/26 Market Place
    Services:
    Lettings (Prospective customer)
    Staff Member
    Damian Glowacki
    Staff Member
    Sophie Brighton
    Experience:
    Would you use the agent again? Yes

    Having dealt with many agents in different countries I found the whole team at Parkers in Reading to be as good as I have come across. Being from another country and coming into a market cold can be very difficult at times but the team at Parkers made it extremely easy. Everyone in there office was obliging and friendly in their approach. This became evident by the third or fourth day everyone in the office knew who I was and we were on a first name basis. I would especially like to thank Damian who was just incredible and nothing was ever to much trouble for him and he actually went out of his way to assist me with things that would normally be outside the realms of his responsibilities. I felt an immediate connection with the staff here so much so that I am contemplating doing further business in Reading with the team from Parkers. I would highly recommend the team at Parkers , Reading for letting or purchase of real estate.

    Was this review helpful? Yes

     

  2. 1
    person found
    this helpful.

    A 5-star review by 'Peter Langer' 1/2/2012

    Branch:
    25/26 Market Place
    Services:
    Sales (as a Buyer)
    Staff Member
    Glynn Rolfe
    Staff Member
    Jay Amy
    Experience:
    Would you use the agent again? Yes

    It would be invidious to single out individuals here, because they all work as a team, the best I have seen (and I have seen a few). The main thing for me is this: they were there when you needed them. If they said they would phone back, in, say, half an hour, they did phone back without fail and punctually so. They have what so many agents seem to lack: a sense of urgency, but also a sense of humour and somehow a soothing, calming effect on overstimulated customers overwhelmed by the complexities and uncertainties of buying (or selling) a home. I could wax lyrical about them for a while longer, but won't: let me just say this: consummate professionals, honest, knowledgeable, caring (oh dear, I wax again) . Thanks Parkers - Peter

    Was this review helpful? Yes

     

  3. 2
    people found
    this helpful.

    A 5-star review by 'Mr D Cook' 31/1/2012

    Branch:
    99 Commercial Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Thank you Glynn Rolfe and his team at Parkers, Swindon. They sent lots of people to see my property and gave me feed back on viewings and even managed to negotiate a sale for more than I expected. They also kept in touch with the buyers to make sure the sale went through smoothly.

    Was this review helpful? Yes

     

  4. 5
    people found
    this helpful.

    A 5-star review by 'Jonathon Speed' 31/1/2012

    Branch:
    25/26 Market Place
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I sent out a blanket email to a few agents asking for properties in the Reading area, and Parkers were very quick to get back to me, and gave me a lot of detailed information quickly. After one phone call I had five viewings booked all on one day, some of which I hadn't thought of looking at and were suggested by the agent herself. Once we'd found a potential house we made a couple of requests regarding what furniture was provided and the monthly rental price, all of which were met.

    My only criticism would be that during the viewings we were told that in some cases we would be meeting other people there who also wanted to see the property. I wasn't terribly keen on this, as it can be quite awkward, especially if both groups want to make an offer! I would urge Parkers to ask prospective tenants in advance if they're OK with this, but it is a minor quibble.

    Overall I'd definitely recommend using Parkers in the future.

    Was this review helpful? Yes

     

  5. 3
    people found
    this helpful.

    A 5-star review by 'Twyford House-mover' 27/1/2012

    Branch:
    Bell Court 1 Wargrave Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Friendly and professional to deal with, kept us up to date at all times, and prompt in getting viewing feedback to us.
    Our house had been on the market for nearly a year with another agent, but sold within a month or so of changing agents, due, I think to a much more realistic approach to price, followed by the good work of the agency to secure our sale.

    Was this review helpful? Yes

     

  6. 4
    people found
    this helpful.

    A 5-star review by 'Dale P' 26/1/2012

    Branch:
    99 Commercial Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I recently sold my property through Parkers, they provided an excellant service and Daniel was very helpful. I would use them again and recommend them to anyone looking to buy or sell a property.

    Was this review helpful? Yes

     

  7. 4
    people found
    this helpful.

    A 5-star review by 'J Marshallball' 26/1/2012

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    When I was selling my property the experience I had the opportunity to get to know Mark at the Chinnor office, I found him to be very professional, approachable and did his job with great efficiency selling my property whilst always keeping me informed of the interest and potential buyers who were interested in it. Making the experience of sellling my propery stress free.

    Was this review helpful? Yes

     

  8. 4
    people found
    this helpful.

    A 5-star review by 'Nigel Schofield' 25/1/2012

    Branch:
    99 Commercial Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Top quality service. Parkers Estate Agents of Swindon provided excellent communication, advice and representation both for our sale and purchase. They were friendly, informative, confidential and attentive to our needs. I would happily recommend them to anyone.

    Was this review helpful? Yes

     

  9. 5
    people found
    this helpful.

    A 5-star review by 'Sarah McKenna' 25/1/2012

    Branch:
    68 School Road Tilehurst
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    The Parkers team in Tilehurst did exactly what they said they would and what my last agent did not, SOLD MY HOUSE!!! Good down to earth guys who kept us informed from the word go to the very end. Simon's photos were great, much better than our last agents. Would not hesitate to use them again, restored my faith in estate agents after such a bd experience with Village Properties, thanks guys.xx

    Was this review helpful? Yes

     

  10. 4
    people found
    this helpful.

    A 5-star review by 'Helen' 22/1/2012

    Branch:
    25/26 Market Place
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We recently sold our property through Parkers Estate agents and could not be happier. we found them professional and courteous throughout the whole transaction and most of all Honest. From the initial valuation we felt comftorble and were not put under any pressure to sign a contract on the spot unlike some other agents. Then when we did decide to go onto the market Parkers were able to secure viewings on the property before detail sheets had been produced which was impressive. Once abuyer was found on the property special praise must go to Damien who helped us through the process and assisted in finding suitable quotes for a few bits of work that came up

    Was this review helpful? Yes

     


 
  1. 4
    people found
    this helpful.

    A 5-star review by 'Michele' 22/1/2012

    Branch:
    1 Church Road Earley
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    We owe these guys a BIG thankyou. They made what can be a very stressful time literally pain free. Despite acting on their clients behalf they offer fair, friendly advice to help the transaction from both thier clients (the sellers) and our (the buyers) point of view. I knew if I had any questions whatsoever they were there to help and they always returned calls promptly. Our move was very speedy (just over 2 calender months) and that is thanks to the team at Parkers, Earley helping move things along as and when necessary - nothing was even too much trouble. We will definitely have them back to value our new home once we have finished our renovations and would recommend them to anyone who is looking towards buying or selling and also renting! We feel their service is 2nd to none! Thank you so much Neil, Rob & Adrian.

    Was this review helpful? Yes

     

  2. 5
    people found
    this helpful.

    A 5-star review by 'Miss Packer' 21/1/2012

    Branch:
    99 Commercial Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I have recently sold my flat through Parkers, as this was my first home, this was really my first experience of selling a property. All the staff were really friendly and kept me informed on everything, which was really helpful. The sale went through quickly and was hassle free. Selling my flat was alot less stressful than I had anticipated, big thanks to Parkers for everything they did to make it a smooth process. I'll definitely be back when it comes to selling my next place. Thanks again

    Was this review helpful? Yes

     

  3. 4
    people found
    this helpful.

    A 5-star review by 'Melanie j' 20/1/2012

    Branch:
    25/26 Market Place
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Always prepared to go that little further customer service from mark and his team is 2nd to none
    The way you have dealt with my difficult tenant was great thank you thank you

    Was this review helpful? Yes

     

  4. 4
    people found
    this helpful.

    A 5-star review by 'Najeeb Khan' 18/1/2012

    Branch:
    25/26 Market Place
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    I found Amy Maskell very helpful, efficient and transparent. She did not hide facts or gloss over warts. A refreshing change. Above all she was prompt in returning my phone calls and tried hard to secure my business.

    Was this review helpful? Yes

     

  5. 4
    people found
    this helpful.

    A 4-star review by 'Mrs AB' 18/1/2012

    Branch:
    25/26 Market Place
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Parkers in Market Place, Reading;
    I am so pleased and highly recommend this estate agent. They are very hepful, well experienced staff, friendly and reliable. They know how to deal with problems straight away and give you realistic advise, very honest indeed.
    Keep up the good work guys!!!!

    Was this review helpful? Yes

     

  6. 5
    people found
    this helpful.

    A 5-star review by 'Nick Campolucci' 16/1/2012

    Branch:
    68 School Road Tilehurst
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Very efficient in field questions to the Vendor and in their handling of the sale, would definately use again.

    Was this review helpful? Yes

     

  7. 4
    people found
    this helpful.

    A 5-star review by 'Jon Cranston' 15/1/2012

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    since taking over the branch a year ago Max and Abi Rasool have raised the standard 10 fold. They are friendly, helpfull and always profesional when dealing with enquiries or problems. Things are always dealt with quickly and efficiantly and i have not experianced one problem yet. I am happy with the level of customer care and therefore give a five star rating. keep up the good work.

    Was this review helpful? Yes

     

  8. 5
    people found
    this helpful.

    A 5-star review by 'Mr & Mrs T' 13/1/2012

    Branch:
    99 Commercial Road
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Parkers of Swindon provided an excellent service in the recent purchase of our property. Very friendly staff and nothing was too much trouble, we would fully recommend them .

    Was this review helpful? Yes

     

  9. 4
    people found
    this helpful.

    A 5-star review by 'Peter' 13/1/2012

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    What I liked about the Swindon Branch was they did what you asked & all ways returned calls & kept
    me up to date with the proceedings . An excellent all round service.

    Was this review helpful? Yes

     

  10. 5
    people found
    this helpful.

    A 5-star review by 'Miriam' 13/1/2012

    Branch:
    99 Commercial Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I have moved home with Parkers Swindon and can honestly say that nothing was too much trouble for them. It was good to work with a such professional team and their thorough understanding of the property market in Swindon was particularly helpful.
    Dawn, the office manager, always seemed pleased to hear from me and kept me up to date with progress during the sale. Thank you, Parkers Swindon, for making what can sometimes be a stressful experience, relatively pain free. Will definitely use you again in the future.

    Was this review helpful? Yes

     


 
  1. 6
    people found
    this helpful.

    A 5-star review by 'Geoff' 12/1/2012

    Branch:
    25/26 Market Place
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have used Parkers to rent out a property in Reading. From the first visit to the property and throughout the rental period they have proven to be efficient, accurate and a pleasure to deal with. From finding tenants to organising gas checks and any maintence requirements they have been excelent. A special mention must go to Sophie Green who has handled any day to day requirements to a very high standard. I would not consider another rental agent .

    Was this review helpful? Yes

     

  2. 4
    people found
    this helpful.

    A 5-star review by 'Lois' 10/1/2012

    Branch:
    1 Church Road Earley
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    A pleasure to deal with: patient, understanding and affable. Dealing with Rob and his colleague was a completely positive experience.

    Was this review helpful? Yes

     

  3. 6
    people found
    this helpful.

    A 5-star review by 'Rita & Arthur Meakin' 10/1/2012

    Branch:
    2 Buckingham Parade Kempshott
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    From the very start Jason Soane the agent was professional, and I believe very honest. As always we spoke to a number of agents before we selected Parkers and gave them all the same brief. Our home was not the standard four bedroom standard property and would require special marketing and appeal to a limited number of buyers. We recieved a whole variety of recommended marketing values some of which were very tempting but lacked credability. We felt confident that Jason's had listned carefully to our brief and his advice was realistic and met our objective - we wanted to sell our... (read more)

    Was this review helpful? Yes

     

  4. 4
    people found
    this helpful.

    A 5-star review by 'Mrs. L. Nicoll' 9/1/2012

    Branch:
    Reading Road Burghfield Common
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I found each member of the team willing to listen, sympathetic and extremely helpful. I was always welcomed when I appeared in the office and any requests swiftly met. All were courteous, patient and dedicated to helping me get my house sold. I was very impressed with the service I received.

    Was this review helpful? Yes

     

  5. 5
    people found
    this helpful.

    A 5-star review by 'Sian' 9/1/2012

    Branch:
    34 Maiden Lane Centre Kilnsea Drive Lower Earley
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Excellent service provided. Helpful, friendly and willing to go the 'extra mile'. Swift response to any problems and issues. Useful information provided which was very useful. I recommend Parkers Lower Earley for lettings and also buying/selling properties - I have had experience with dealing with this office for all 3 and they are good.

    Was this review helpful? Yes

     

  6. 4
    people found
    this helpful.

    A 5-star review by 'Sam' 4/1/2012

    Branch:
    25/26 Market Place
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Couldn't fault the service from Parkers at all. A knowledgable, friendly, open and honest team who are clearly equally focussed as on customer service as they are on completing the sale.

    Damien in particular has been a great help to expediting the transaction and keeping the flow of information between buyer/seller/solicitors/financiers moving and ensuring every query is dealt with professionally and urgently. The team clearly have a lot of experience in the local area and this makes a difference.

    I came to Parkers via a friends recommendation - and I'd be happy to recommend them too.

    Was this review helpful? Yes

     

  7. 4
    people found
    this helpful.

    A 5-star review by 'Mr M' 3/1/2012

    Branch:
    34 Maiden Lane Centre Kilnsea Drive Lower Earley
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    A very well organised and efficient service by friendly and knowledgeable staff. Would highly recommend to any prospective landlord or seller.

    Was this review helpful? Yes

     

  8. 5
    people found
    this helpful.

    A 5-star review by 'The Dunfords' 30/12/2011

    Branch:
    68 School Road Tilehurst
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    We bought our property through Parkers and they were helpful in liaising with the vendors whose solicitors were less than forthcoming with information! They were always pleasant to deal with and we certainly appreciated our take away vouchers on the moving day- a great way to encourage local business. Thanks...

    Was this review helpful? Yes

     

  9. 5
    people found
    this helpful.

    A 5-star review by 'S Weise' 29/12/2011

    Branch:
    68 School Road Tilehurst
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I am an overseas landlord and rely on a good agent to make sure the my property but also my tenants are taken care of . Parkers at Tilehurst are very friendly and made things very easy for me. Mostly I like the experience and common sense I've found from Steve Chitty. There have been a few situations I didn't know how to best tackle and after talking to Steve and the ability there is for someone to get over quickly to the property I've felt much better. In other agencis the people you first meet or talk to are quickly replaced with back-office folk many miles away but Parkers are right there on the doorstep for me and my tenants.

    Was this review helpful? Yes

     

  10. 4
    people found
    this helpful.

    A 5-star review by 'Dan and Kel' 28/12/2011

    Branch:
    25/26 Market Place
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Me and my partner bought our first property through Parkers but also had been renting with them for two years before that so we have a very good view on the whole team in Reading! From day one they made the whole buying ordeal as easy and as smooth as possible. Very impressed with everything and we have no complaints whatsoever about the service we received. Would definitely return to Parkers when it's time to move again..!

    Special praise for Mark Brooker and Damien Glowacki who were brilliant in helping us purchase our first home.

    Was this review helpful? Yes

     

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Review Statistics for Parkers Estate Agents


Review Summary
 
Total Reviews:
135
Total Ratings:
136
First Review :
08/10/2007
Latest Review:
02/02/2012

 

Overall Review Performance
 
Recommend :
126
Disapprove :
10

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:20 Recommend:15 Recommend:55 Recommend:30
Disapprove:2 Disapprove:3 Disapprove:1 Disapprove:0

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:1 Recommend:3 Recommend:2
Disapprove:0 Disapprove:0 Disapprove:0 Disapprove:4

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

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