Park & Bailey
based on 59 ratings. This website contains 59 user reviews of Park & Bailey.
Agent Information
Park & Bailey
With over 50 years service behind us we have experienced many changes in the way we undertake property sales. One aim that has remained constant is a level of service we can be proud of. Whatever your property requirements may be, we would welcome your call.
Offices / Branches
Park & Bailey has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Park & Bailey, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews (Page 2 of 2)
-
by 'shazz' 10/10/2010
- Branch:
- 41 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I have several propertys what I rent out , I have always used Park and Bailey as they are quite well known. I recently looked at others agents for a price comparison and found that there are alot of other agents that are half the price as Park and Bailey. They do the same as Park and Bailey there is no difference. Not that I would name as I feel this is wrong I did take this up with P&B, I was told they offer a better client service than most other agents. I found this a fob off as there is only one type of service and Park and Bailey do not do nosilver service compared to anywhere else. When I adviced that I was to go with another agent the staff was totally rude and ignorant towards me which I found quite funny as for the last few years I have over payed them compared to other agents and they should be grateful for that. So angry with them it is untrue. Be careful and make sure you get more advice when letting.
Was this review helpful? Yes
-
by 'SM' 24/9/2010
- Branch:
- 7 The Crescent
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Very smooth transaction. Ginette in the progression department was exceptionally helpful and always on hand to answer any of my emails. If we ever decide to sell the house we bought we would not hesitate to use them again.
Was this review helpful? Yes
-
by 'L Swingler' 22/9/2010
- Branch:
- 426 Limpsfield Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Really friendly and helpful. Throughout the transaction Ginette has kept me informed, answered my emails and even been chasing up the estate agent I was selling through. I am really grateful for her help.
Was this review helpful? Yes
-
by 'CC' 22/9/2010
- Branch:
- 7 The Crescent
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Exemplorary service, helpful, thorough, considerate, polite, patient & kind, the list could go on, nothing appeared too much trouble at what usually is such a stressful time. In particular we appreciated the sevices of Annette Dunbar. A big thankyou to you all.
Was this review helpful? Yes
-
by 'H' 1/9/2010
- Branch:
- 7 The Crescent
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
From a buyers perspective, I have had a very positive experience. Excellent service.
Was this review helpful? Yes
-
by 'Amelia' 27/8/2010
- Branch:
- 235 Three Bridges Road Three Bridges
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Amazing service from Crawley branch from the outset - polite and professional - and especially from Ginette (progression unit) always friendly and honest, always called when she said she would, never pushed or pressured. Will recommend most highly.
Was this review helpful? Yes
-
by 'Mr B' 27/8/2010
- Branch:
- 426 Limpsfield Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
The staff at the Warlingham office provided a very professional service from the initial instruction through to the viewings . My house sold within two days of going on to the market and at almost the asking price. Afterwards Ginette in the Sales Progression section kept me fully informed of progress and also offered advice and support when requried. Park & Bailey have a good reputation locally & I would have no hesitation in recommending them to others thinking of putting their property on the market.
Was this review helpful? Yes
-
by 'Mrs M' 3/8/2010
- Branch:
- 7 The Crescent
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
P & B were professional and curtious and looked after our house with great respect which was much appreciated. The aftersales dealt with by Ginette was excellent and very informative even when our exchange seemed to be never ending!
Was this review helpful? Yes
-
by 'Ant' 25/6/2010
- Branch:
- 150/152 Brighton Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Outstanding service.
Was this review helpful? Yes
-
by 'TD' 26/5/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
As a first time buyer I found everyone I dealt with to be informative and most importantly, as were were living in a relative's spare room, quick in replying to any queries we may have.
Thanks.Was this review helpful? Yes
-
by 'ax.' 12/5/2010
- Branch:
- 150/152 Brighton Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Most impressed with the helpfulness of Gill of Coulsdon branch and especially Ginnette of sales progression team with continuous updating of how a difficult chain was progressing. After 6 months of sofa surfing I'm no longer going to be n.f.a.. Whoopee!
Was this review helpful? Yes
-
by 'LA' 12/5/2010
- Branch:
- 7 The Crescent
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Found service very professional and supportive, particularly useful having contact with specific members of staff in both Coulsdon and Caterham branches.
Was this review helpful? Yes
-
by 'LydiaC' 7/5/2010
- Branch:
- 41 High Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I felt that the agents went out of thier way to help me find a house at a time when property in the area was in short supply. I also appreciate the fact that they did not go in for lots of hard sell and respected my top offers on houses without trying to push mortgages/extra borrowing onto me.
Was this review helpful? Yes
-
by 'MW' 7/5/2010
- Branch:
- 235 Three Bridges Road Three Bridges
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Very helpful and professional service. Mediated well with client and were positive throughout.
Was this review helpful? Yes
-
by 'miss t french' 14/4/2010
- Branch:
- 426 Limpsfield Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Excellent estate agents from start to finish, i had an extremely difficult buyer who let me down, the team at Park and Bailey kept me up to date throughout and pursued the sale of my property finally finding me a successful buyer.
Was this review helpful? Yes
-
by 'RJ' 6/4/2010
- Branch:
- 7 The Crescent
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
A good experience. The people that came around to value the house had a good knowledge of property prices and how the house could best be marketed - a marked contrast to the other two agents who came round, who seemed to be rather disinterested. Throughout the sales process I was always kept up to date and the team worked very hard to make sure that everything ran smoothly.
Was this review helpful? Yes
-
by 'JRH' 27/3/2010
- Branch:
- 426 Limpsfield Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
P&B were joint agents and managed to find a purchaser for the property which had limited appeal whereas nothing from the other agent.
Was this review helpful? Yes
-
by 'Steph Baines' 23/3/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
From start to finish Park and Bailey have been professional, helpful and always contactable.
Liam, Alex and Ginette have all exceeded in the service provided to us and we would highly recommend Park and Bailey.
Was this review helpful? Yes
-
by 'Faf' 17/3/2010
- Branch:
- 7 The Crescent
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We have used P & B for renting a property and also we have just bought a property through them. I must say the level commitment and professionalism to help us secure our purchase was fantastic. We were in a position where we had to get a few quotes done on maintenance work required on the property to see if we can afford it. Alex (Caterham Hill) and Ginette (Sales liaison Manager) helped us every step of the way to book in various tradesmen in with the vendor, to help get the quotes. At one point we lost the sale and they helped to re-establish the negotiations and secure the purchase.
Thanks for all your help guys.
Was this review helpful? Yes
-
by 'PT' 16/3/2010
- Branch:
- 426 Limpsfield Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
P&B were excellent. Ginette and Colin were on hand at all times to complete a sale that was complex to say the least. Without their professionalism I am sure the sale would not have gone through. I would definitely recommend Park & Bailey.
Was this review helpful? Yes
-
by 'Sharon Cooper' 16/3/2010
- Branch:
- 235 Three Bridges Road Three Bridges
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We used Park & Bailey to sell our house and buy our new house, we found them to be very proffesional and really helpful.
We were worried about using an estate agent again after trying to sell our house previously and having a bad experience.
Thank you to all the team at the Crawley Office including Ginette, Fiona and Sue
Was this review helpful? Yes
-
by 'LA' 15/3/2010
- Branch:
- 426 Limpsfield Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I sold my property through the Warlingham office and found them to be excellent. They kept me updated all the way through the sale and I found the staff very friendly, helpful and entirely professional. I would definitely use and recommend Park & Bailey again.
Was this review helpful? Yes
-
by 'SarahR' 15/3/2010
- Branch:
- 235 Three Bridges Road Three Bridges
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I recently purchased a flat through Park & Bailey and throughout the whole process found all the staff to be very helpful and polite. They constantly kept me up to date with any developments in the purchase and I would have no hesitation recommending them to other people.
Was this review helpful? Yes
-
by 'Kevin DB' 12/3/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Through an extremely difficult probate settlement and dealing with one equally difficult potential buyer (who wasted months!) Park & Bailey were courteous, responsive and pro-active. I would personally like to thank Ginette Bronsdon (Sales Liason Manager) for dealing with the intricacies of this sale so well.
Was this review helpful? Yes
-
by 'IainM' 9/3/2010
- Branch:
- 235 Three Bridges Road Three Bridges
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I registered with nearly all agents in the area, P&B were the only ones who called with properties I would actually want to view, the rest just wanted to shift everything and anything to me. I'm happy to say I purchased through them and will deal with them again. Highly recomended.
Was this review helpful? Yes
-
by 'NatalieD' 9/3/2010
- Branch:
- 235 Three Bridges Road Three Bridges
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I dealt with Park & Bailey both buying and selling a few years ago and found their service second to none so when it came time to sell my maisonette I immediately thought of them. Being a leasehold property it was not without its complexities and with a long chain things were quite stressful. Throughout the entire process Park & Bailey were on hand to help, even in bits that didn't necessarily relate to them. Always available, always returned messages promptly, explained everything clearly on what was happening. Days away from exchange my buyer unexpectedly pulled out and Park & Bailey worked all hours over the following week including evenings and weekends to reassure my buyer back into the chain. Thanks to their support I was in my new home in time for Xmas which I genuinely don't think would have happened without their efforts keeping everyone on track. I would without doubt use them again for any sale.
Was this review helpful? Yes
-
by 'A.L.' 9/3/2010
- Branch:
- 235 Three Bridges Road Three Bridges
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Park & Bailey were professional and courteous at all times. They kept me updated constantly of the selling process by phone, e-mail and letter. The sale of my property went through smoothly, quickly and with no problems. I would have no hesitation in recommending Park & Bailey to friends or family.
Was this review helpful? Yes
-
by 'Richard Smith' 26/11/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? No
A real lack of kind of service from them, just ordinary. There are lots of agents in the area that will do better job. They also refuse to say thank you for the business/income ever. Call if rude if you want. Will never use them again. And will do my upmost to ensure none of my clients/friends do either.
Was this review helpful? Yes
-
by 'princesspoge' 23/5/2009
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Very un-proactive, never phoned us, poor marketing, bad photos, wrote most of particulars myself, and worst of all....3 viewings in 12 weeks, all time wasters.
Was this review helpful? Yes
 always friendly and honest, always called when she said she would, never pushed or pressured. Will recommend most highly./&display=popup&link=http://www.allagents.co.uk/review/6292/&redirect_uri=http://www.allagents.co.uk/review/6292/ "Share on your Facebook Wall"){kind=logo}
 and Ginette (Sales liaison Manager) helped us every step of the way to book in various tradesmen in with the vendor, to help get the quotes. At one point we lost the sale and they helped to re-establish the negotiations and secure the purchase.
Thanks for all your help guys. /&display=popup&link=http://www.allagents.co.uk/review/4643/&redirect_uri=http://www.allagents.co.uk/review/4643/ "Share on your Facebook Wall"){kind=logo}
 Park & Bailey were courteous, responsive and pro-active. I would personally like to thank Ginette Bronsdon (Sales Liason Manager) for dealing with the intricacies of this sale so well. /&display=popup&link=http://www.allagents.co.uk/review/4585/&redirect_uri=http://www.allagents.co.uk/review/4585/ "Share on your Facebook Wall"){kind=logo}
