Featured Review
a
“I was very excited when I called the agent to ......”
1 Star Review
May 10,2013
By:
'Expectant'
May 10,2013
Branch: Caterham, 41 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CR3
Branch: Caterham, 41 High Street
Lettings (Prospective customer)
Postcode: CR3
11
people found
this helpful
I was very excited when I called the agent to view the property. They had 2 suitable within my budget. In the beginning they were very good and efficient. I had my viewing arranged the day I called which for me is a very good thing. ...
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11
people found
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“Don’t not use these agents to buy or sell!...”
1 Star Review
Dec 20,2022
By:
'Luke Charles'
Dec 20,2022
Branch: Coulsdon, 150\/152 Brighton Road
Services: Sales (as a Vendor)
Sold price: £750000
Would you recommend?: No
Postcode: CR5
Branch: Coulsdon, 150\/152 Brighton Road
Sales (as a Vendor)
Sold price: £750000
Postcode: CR5
1
people found
this helpful
I would not recommend using these agents to buy or sell. I would never buy a property from these agents, nor sell a property to anyone involved with these agents again. They are not transparent, lack of clear communication and are willing to have you ...
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1
people found
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“An excellent estate agent providing excellent......”
5 Star Review
Sep 27,2022
By:
'Princy'
Sep 27,2022
Branch: Caterham, 41 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR3
Branch: Caterham, 41 High Street
Sales (as a Buyer)
Postcode: CR3
0
people found
this helpful
An excellent estate agent providing excellent marketing advice, good communications and timely updating throughout the process. I would highly recommend Park and Bailey ,Caterham....
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0
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1 Star Review
Feb 05,2022
By:
'Sam bayliss'
Feb 05,2022
Branch: Caterham, 25 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: No
Postcode: CR8
Branch: Caterham, 25 Station Road
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: CR8
0
people found
this helpful
Terrible estate agent. 1 year after moving out of a flat let by P&B we’re still angry. They have let this flat at least 3 times to our knowledge with exactly the same problem. The pictures don’t lie. For anyone thinking about letting a ...
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0
people found
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“We have recently sold two properties through ......”
4 Star Review
May 27,2021
By:
'Seller in Coulsdon'
May 27,2021
Branch: Coulsdon, 150\/152 Brighton Road
Services: Sales (as a Vendor)
Sold price: £675000
Would you recommend?: Yes
Postcode: CR5
Branch: Coulsdon, 150\/152 Brighton Road
Sales (as a Vendor)
Sold price: £675000
Postcode: CR5
0
people found
this helpful
We have recently sold two properties through Park and Bailey in Coulsdon and the team were proactive in helping to get both sales over the line. Professional and courteous at all times and helped to secure both sales at a good price and in a ...
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0
people found
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“Fantastic, friendly and competent service and staff...”
5 Star Review
May 05,2021
By:
'Heather C'
May 05,2021
Branch: Caterham, 25 Station Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CR2
Branch: Caterham, 25 Station Road
Lettings (as a Landlord)
Postcode: CR2
0
people found
this helpful
I have used Park and Bailey now for over 6 years to manage a property and I could not have asked for better service from a letting agent than what Park and Bailey have provided. During this time, we have encountered various challenges with tenants and ...
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0
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“Great Agents. They were very helpful and prof......”
5 Star Review
Dec 22,2020
By:
'Julie.drayton'
Dec 22,2020
Branch: Caterham, 25 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: CR5
Branch: Caterham, 25 Station Road
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: CR5
0
people found
this helpful
Great Agents. They were very helpful and professional. Made my experience of letting a property easy. Would recommend them to all my friends and family ....
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0
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“Please please DO NOT trust this estate agent!...”
1 Star Review
Dec 13,2020
By:
'Lydia'
Dec 13,2020
Branch: Coulsdon, 150\/152 Brighton Road
Services: Sales (as a Buyer)
Sold price: £525000
Would you recommend?: No
Postcode: CR5
Branch: Coulsdon, 150\/152 Brighton Road
Sales (as a Buyer)
Sold price: £525000
Postcode: CR5
1
people found
this helpful
Park & Bailey should be renamed 'Shark & Bailey'! We were weeks away from exchanging on a house listed with this agent, only to receive a phone call to tell us that a new offer had been accepted by the vendor THREE months after ours had been ...
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1
people found
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5 Star Review
Apr 05,2019
By:
'Mrs'
Apr 05,2019
Branch: Warlingham, 426 Limpsfield Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR6
Branch: Warlingham, 426 Limpsfield Road
Sales (as a Vendor)
Postcode: CR6
0
people found
this helpful
Thank you to all the team at your Warlingham branch.
My experience has been a very positive one from the initial decision on price to sale of my property in Warlingham.
The extensive knowledge of the area was another benefit in using this office and ...
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Comment on agent fees
Satisfacory
0
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5 Star Review
Feb 26,2019
By:
'ZOE'
Feb 26,2019
Branch: Caterham, 25 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £895
Would you recommend?: Yes
Postcode: CR3
Branch: Caterham, 25 Station Road
Lettings (as a Landlord)
Rent PCM: £895
Postcode: CR3
0
people found
this helpful
I HAVE BEEN RENTING MY PROPERTY OUT THROUGH PARK AND BAILEY FOR OVER 8 YEARS NOW AND I HAVE ALLWAYS FOUND THE TEAM IN CATERHAM VERY HELPFULL AND FRIENDLY. NOTHING IS TO MUCH TROUBLE FOR THEM.
HIGHLY RECOMMENDED...
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Comment on agent fees
GOOD
0
people found
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5 Star Review
Sep 01,2018
By:
'Mr'
Sep 01,2018
Branch: Crawley, 235 Three Bridges Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RH10
Branch: Crawley, 235 Three Bridges Road
Sales (as a Vendor)
Postcode: RH10
0
people found
this helpful
A professional and courteous service. Park and Bailey helped us find buyer very quickly. An all round good experience. Thank you!...
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0
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5 Star Review
Aug 04,2018
By:
'Susan'
Aug 04,2018
Branch: Caterham, 25 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: 14
Branch: Caterham, 25 Station Road
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: 14
0
people found
this helpful
We have used this wonderful team for 5 house moves, they are keen,diligent, hard working and most of all honest!
we have been well cared for and supported, Jayne, Jackie, Josh, Jo, Charlotte and Liz work as a team to ensure you get the best ...
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0
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5 Star Review
Apr 30,2018
By:
'Sharon'
Apr 30,2018
Branch: Caterham, 25 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £2250
Would you recommend?: Yes
Postcode: CR6
Branch: Caterham, 25 Station Road
Lettings (as a Landlord)
Rent PCM: £2250
Postcode: CR6
0
people found
this helpful
I have been delighted with the service I have experienced regarding the management of my property.
Liz has been helpful/friendly/polite in every way. I would not hesitate to recommend this agency....
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Comment on agent fees
Average
0
people found
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“I had a viewing schedule for 3pm on Saturday 7 Oct 2017 ......”
1 Star Review
Oct 07,2017
By:
'M'
Oct 07,2017
Branch: Caterham, 41 High Street
Services: Sales (Prospective customer)
Sold price: £325000
Would you recommend?: No
Postcode: CR3
Branch: Caterham, 41 High Street
Sales (Prospective customer)
Sold price: £325000
Postcode: CR3
1
people found
this helpful
I had a viewing schedule for 3pm on Saturday 7 Oct 2017 at a property in Caterham. I was very excited when I saw the property on Park & Bailey website. Unfortunately, due to heavy traffic and our taxi driver getting lost and taking a longer road, I ...
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Comment on agent fees
Not application
1
people found
this helpful
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“Park and Bailey have been absolutely superb during our house ......”
5 Star Review
Sep 08,2017
By:
'Peter'
Sep 08,2017
Branch: Caterham, 41 High Street
Services: Sales (as a Vendor)
Sold price: £385000
Would you recommend?: Yes
Postcode: CR3
Branch: Caterham, 41 High Street
Sales (as a Vendor)
Sold price: £385000
Postcode: CR3
0
people found
this helpful
Park and Bailey have been absolutely superb during our house sale and purchase. The sales was excellent, and the aftercare by Sue was outstanding. In fact our chain was close to falling through very many times, but she kept it on track. We couldn't have ...
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Comment on agent fees
Good
0
people found
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“Very disappointed. arranged to view a house, travelled over an ......”
1 Star Review
Jun 21,2017
By:
'Cecily'
Jun 21,2017
Branch: Warlingham, 426 Limpsfield Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: SE3
Branch: Warlingham, 426 Limpsfield Road
Sales (as a Buyer)
Postcode: SE3
0
people found
this helpful
Very disappointed. arranged to view a house, travelled over an hour each way and only to find no one there to open the door for us. Called the manager of that agent who promised to look into. No reply at all and still waiting for ...
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0
people found
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“Steer clear! Management of this office has no concept of ......”
1 Star Review
Dec 22,2016
By:
'Phil'
Dec 22,2016
Branch: Caterham, 25 Station Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: CR3
Branch: Caterham, 25 Station Road
Sales (as a Buyer)
Postcode: CR3
1
people found
this helpful
Steer clear! Management of this office has no concept of right and wrong. Despite the Caterham office being asked numerous times we were advised that all keys had been passed to us. After spending over £200 on a locksmith to gain access to locked doors Park & ...
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Comment on agent fees
Not applicable. we are the buyers
1
people found
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“Very professional and seemed to really care about our case. ......”
5 Star Review
Jun 28,2016
By:
'Scott'
Jun 28,2016
Branch: Warlingham, 426 Limpsfield Road
Services: Sales (as a Buyer)
Sold price: £375000
Would you recommend?: Yes
Postcode: CR6
Branch: Warlingham, 426 Limpsfield Road
Sales (as a Buyer)
Sold price: £375000
Postcode: CR6
0
people found
this helpful
Very professional and seemed to really care about our case. Very happy with the service we received and would recommend to anyone....
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Comment on agent fees
Neither good or bad.
0
people found
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“Very easy process buying through Park and Bailey. Sam was ......”
5 Star Review
Jan 28,2016
By:
'Sarah'
Jan 28,2016
Branch: Warlingham, 426 Limpsfield Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR0
Branch: Warlingham, 426 Limpsfield Road
Sales (as a Buyer)
Postcode: CR0
0
people found
this helpful
Very easy process buying through Park and Bailey. Sam was helpful and responded immediately to our offer both in writing and on the phone.
Once our offer was accepted, Ginette kept us updated throughout the buying process and ensured that our purchase went smoothly. Ginette ...
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0
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“The agent showing us the property was helpful and friendly ......”
4 Star Review
Jun 11,2015
By:
'JC'
Jun 11,2015
Branch: Caterham, 41 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR3
Branch: Caterham, 41 High Street
Sales (as a Buyer)
Postcode: CR3
0
people found
this helpful
The agent showing us the property was helpful and friendly but there were a few details about the property he was unable to answer.
During the conveyancing period we were particularly impressed by the responsiveness of the Sales progression Team, in particular Sue Hodson.
The ...
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0
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“I have let out my property for the last year ......”
5 Star Review
Mar 02,2015
By:
'Kim'
Mar 02,2015
Branch: Caterham, 25 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £870
Would you recommend?: Yes
Postcode: CR3
Branch: Caterham, 25 Station Road
Lettings (as a Landlord)
Rent PCM: £870
Postcode: CR3
0
people found
this helpful
I have let out my property for the last year through P&B, station road, and I cannot fault the service. Everybody I have come into contact with has been exceptionally helpful and has always responded to queries quickly, professionally and with clear instruction, direction ...
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Comment on agent fees
Ordinarily I baulk at the idea of handing over so much money to agents, but in this case they earned every penny.
0
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“If you are letting a property then P&B are ......”
5 Star Review
Feb 09,2015
By:
'Barry'
Feb 09,2015
Branch: Caterham, 25 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: CR
Branch: Caterham, 25 Station Road
Lettings (as a Landlord)
Rent PCM: £850
Postcode: CR
0
people found
this helpful
If you are letting a property then P&B are the people to use. They take all the day to day hassle out of letting and just get on with the job. Any problems are dealt with without delay. It is great to find a ...
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Comment on agent fees
Very reasonable
0
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“I once had the unfortunate experience of having a bad ......”
5 Star Review
Dec 17,2014
By:
'James'
Dec 17,2014
Branch: Caterham, 25 Station Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CR6
Branch: Caterham, 25 Station Road
Lettings (as a Landlord)
Postcode: CR6
0
people found
this helpful
I once had the unfortunate experience of having a bad tenant. Though I didn't pay commission, the cost in both money and time far exceeded anything I would have paid to a professional agent. Since then I have used Park and Bailey and have really ...
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Comment on agent fees
Fine/fair. Happy with the fees I pay.
0
people found
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“Our experience in selling our house with Park & Bailey has ......”
5 Star Review
Dec 17,2014
By:
'The'
Dec 17,2014
Branch: Warlingham, 426 Limpsfield Road
Services: Sales (as a Vendor)
Sold price: £585000
Would you recommend?: Yes
Postcode: CR6
Branch: Warlingham, 426 Limpsfield Road
Sales (as a Vendor)
Sold price: £585000
Postcode: CR6
0
people found
this helpful
Our experience in selling our house with Park & Bailey has been very positive from beginning to end. The initial valuation and advice was arranged quickly following our request and we received helpful advice regarding what we should do, and not do, prior to marketing the ...
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Comment on agent fees
I was expecting to negotiate to a level of fees which I thought was fair, but I was very happy to be offered a percentage in the first instance which I deemed to be very fair.
0
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“As a landlord I have rented out the above property ......”
5 Star Review
Dec 15,2014
By:
'Stuart'
Dec 15,2014
Branch: Caterham, 25 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: CR8
Branch: Caterham, 25 Station Road
Lettings (as a Landlord)
Rent PCM: £1550
Postcode: CR8
0
people found
this helpful
As a landlord I have rented out the above property using the Caterham Office of Park and Bailey for over seven years. Estate agents over the years have come in for a lot of stick, some of it has been wholly justified. So it is ...
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Comment on agent fees
Perfectly reasonable management charges. Regular inspections and I am kept up to date with any issues that may arise
0
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“I have utilised the services of Park & Bailey, 25 Station Street ......”
5 Star Review
Dec 01,2014
By:
'Lorraine'
Dec 01,2014
Branch: Caterham, 25 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: CR3
Branch: Caterham, 25 Station Road
Lettings (as a Landlord)
Rent PCM: £900
Postcode: CR3
0
people found
this helpful
I have utilised the services of Park & Bailey, 25 Station Street Caterham both as a purchaser and as a Landlord for many years and I cannot thank the team of Josh, Jayne and Liz enough. What an extraordinary team who always go out of their way ...
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0
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“All of the staff I dealt with at Park & Bailey ......”
5 Star Review
Nov 09,2014
By:
'Merlin'
Nov 09,2014
Branch: Caterham, 41 High Street
Services: Sales (as a Buyer)
Sold price: £200000
Would you recommend?: Yes
Postcode: CR3
Branch: Caterham, 41 High Street
Sales (as a Buyer)
Sold price: £200000
Postcode: CR3
0
people found
this helpful
All of the staff I dealt with at Park & Bailey were extremely helpful and professional. The purchase was protracted and complicated for a number of reasons beyond Park & Bailey's control, but they were very helpful at every stage. Thanks to Ann Hinton's tireless efforts the ...
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0
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“I cannot say how impressed I have been with everyone ......”
5 Star Review
Oct 25,2014
By:
'Stephen'
Oct 25,2014
Branch: Caterham, 41 High Street
Services: Sales (as a Vendor)
Sold price: £241000
Would you recommend?: Yes
Postcode: RH1
Branch: Caterham, 41 High Street
Sales (as a Vendor)
Sold price: £241000
Postcode: RH1
0
people found
this helpful
I cannot say how impressed I have been with everyone at Park & Bailey.
I purchased my flat from them, I then rented it using them and finally sold it through them too.
Professional, approachable, efficient and above all friendly and approachable.
Every single member of ...
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Comment on agent fees
Outstanding again.
As a previous customer I was given a reduced fee and they were quick to market and arrange viewings. My property was on the market for less than 48 hours.
0
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“Excellent service over a VERY drawn out sale due to ......”
5 Star Review
Sep 24,2014
By:
'Housesold'
Sep 24,2014
Branch: Warlingham, 426 Limpsfield Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Warlingham, 426 Limpsfield Road
Sales (as a Vendor)
Postcode:
0
people found
this helpful
Excellent service over a VERY drawn out sale due to people at the end of the chain not doing what was required. Go estate Ginette Bronsden was outstanding in never giving up the chase with the chain. She persevered over 6 months.. We are totally grateful ...
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0
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“I asked Park & Bailey to try and locate a property ......”
5 Star Review
Aug 30,2014
By:
'Stuart'
Aug 30,2014
Branch: Caterham, 41 High Street
Services: Sales (as a Buyer)
Sold price: £174000
Would you recommend?: Yes
Postcode: CR3
Branch: Caterham, 41 High Street
Sales (as a Buyer)
Sold price: £174000
Postcode: CR3
0
people found
this helpful
I asked Park & Bailey to try and locate a property in the area that required refurbishment and when one came up that suited my requirements they contacted me straight away. I found them to be extremely professional & friendly right through from the first viewing and ...
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“Having been renting privately for at least 7 years I can ......”
2 Star Review
Aug 29,2014
By:
'letdown'
Aug 29,2014
Branch: Caterham, 25 Station Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CR3
Branch: Caterham, 25 Station Road
Lettings (as a Tenant)
Postcode: CR3
1
people found
this helpful
Having been renting privately for at least 7 years I can honestly say that I haven't had a worst experience. Reading through previous reviews it has been mentioned that the level of professionalism is little to be desired and I quite agree.
Whilst they are more ...
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What agent could do to change your mind?
There needs to be a better standard of 'Good Practice' I don't believe this Agency value their Clients in their Lettings department and this, I feel, should be looked at and considered.
I have never been made to feel like the way the Staff here have made me feel.
Attached Filesnbsp;
Comment on agent fees
Again, having rented privately for some time, the fees seem to be excessive. I haven't seen anything quite like it!
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