Paramount Properties

Agent Information

A description of Paramount Properties is currently unavailable.

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Meet some of the top rated staff members of this branch

Mark Durban

Spencer Lawrence

Dominic Moyes

James Carter

Lionel Stoll

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Customer Reviews  (Page 1 of 25)

FEATURED REVIEW

A 5-star review by 'Derek' 4/5/2013
Branch:
150 West End Lane
Services:
Lettings (as a Tenant)
Experience:
Would you use the agent again? Yes
Staff Member
Mark Durban
Postcode
NW6








Very responsive to all communications, accommodating on two short notice viewings, organised with all documentation and requirements. Thorough on all follow ups with attention to detail. Deal done in five days from first contact to signature of agreement. Acted efficiently in both parties interests, landlord and lessee
Recommended.
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FEATURED REVIEW

A 5-star review by 'Claudia' 19/4/2013
Branch:
150 West End Lane
Services:
Sales (as a Buyer)
Experience:
Would you use the agent again? Yes
Staff Member
David Warren
Postcode
NW6








David is by far one of the best estate agents I've ever dealt with- and I used to be one myself! Professional, friendly, responsive and generally a really nice guy. From when I viewed the flat to its completion he's been always helpful and made the deal run smoothly. I highly recommend him and Paramount.
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FEATURED REVIEW

A 5-star review by 'Carolina' 22/4/2013
Branch:
150 West End Lane
Services:
Lettings (as a Landlord)
Experience:
Would you use the agent again? Yes
Staff Member
Mark Durban
Postcode
NW6








We used to deal with another letting agent, which was utterly unprofessional and selected "any" tenants without the necessary checks just to get their fee. The tenants trashed the flat and it took a lot of time and money to put things right. To
Mark is an excellent professional, from tenant selection to helping with the process and contracts. Paramount ALWAYS returns e-mails and calls, and they make sure that we feel comfortable with the process. They have a "can" solve attitude, and they always have a solution for any scenario, where both tenants and landlord feel comfortable.
Paramount will continue to handle our property, we would not give it to anybody else!
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FEATURED REVIEW

A 5-star review by 'Jeremy Gilson' 14/3/2013
Branch:
150 West End Lane
Services:
Sales (as a Vendor)
Experience:
Would you use the agent again? Yes
Staff Member
Lionel Stoll
Postcode
NW2








We are an established landlord with a large London based residential portfolio. We regularly dispose of property from our portfolio and recently used Paramount to sell a 2 bedroom apartment in NW2. We achieved our full asking price sooner than expected and the sale was completed smoothly and very professionally by Lionel Stoll. Very satisfied.
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FEATURED REVIEW

A 5-star review by 'Aman Kumra' 14/5/2013
Branch:
150 West End Lane
Services:
Lettings (as a Tenant)
Experience:
Would you use the agent again? Yes
Staff Member
James Carter
Postcode
NW6








It was an absolute pleasure dealing with James at Paramount. Within 4 working days he managed to put an offer to the landlord, do all references, move me in and arrange improvements to the house.
James was professional and communicated well at all stages. Would recommended to anyone looking for a new home !
Thanks for all the hard work !
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1. 

   A 5-star review by 'Gemma Holding' 16/5/2013

   Branch:

   150 West End Lane

   Services:

   Lettings (as a Tenant)

   Staff Member

   Danielle Davey

   Postcode

   W13

   Experience:

   Would you use the agent again? Yes

   This agent Danielle Davy has been fantastic she has dealt with all my concerns or any problems I have had with upmost efficiency and her manner in which she has done so has been impeccable!
   I will actually miss our pleasant phone conversations Dani has been very supportive over problems I had in the flat and always showed compassion, never just tried to fob me off always helped me, she is very good at what she does and I would recommend her every time!

   Huge thanks for everything!!

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2. 

   A 4-star review by 'Adam' 3/5/2013

   Branch:

   150 West End Lane

   Services:

   Lettings (as a Tenant)

   Staff Member

   Mark Durban

   Postcode

   NW6

   Experience:

   Would you use the agent again? Yes

   Paramout was professional and courteous in all our dealings with them. Our agent was punctual for our viewing and was knowledgeable about the property. Executing the tenacy agreement was a smooth and relatively quick process. All in all, we were pleased with the performance of Paramount and would recommend them to others seeking to rent a property.

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3. 

   A 5-star review by 'Chris P.' 3/5/2013

   Branch:

   150 West End Lane

   Services:

   Lettings (as a Tenant)

   Staff Member

   Danielle Davey

   Postcode

   N1

   Experience:

   Would you use the agent again? Yes

   Paramount Properties and Danielle in particular have been excellent in sorting out a multitude of problems in the otherwise lovely property we are renting. She has been prompt in replying to emails and arranging visits from maintenance staff who have also been efficient and professional. These relatiively niggling faults would have otherwise made our life miserable.
   Once again I believe this is the best service I received from an agent so far!

   Chris P.

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4. 

   A 5-star review by 'Tim' 2/5/2013

   Branch:

   150 West End Lane

   Services:

   Sales (as a Vendor)

   Staff Member

   Lionel Stoll

   Postcode

   NW6

   Experience:

   Would you use the agent again? Yes

   Very good service, relatively quick sales at appropriate price.
   They were very good at following up and excellent regular communication. I would recommend Paramount.

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5. 

   A 5-star review by 'Peternicholls' 2/5/2013

   Branch:

   150 West End Lane

   Services:

   Lettings (as a Tenant)

   Staff Member

   Mark Durban

   Postcode

   NW6

   Experience:

   Would you use the agent again? Yes

   Very responsive, accommodating and impressed by level of responsibility. Would recommend to anyone in the area given the level of service received

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6. 

   A 5-star review by 'Anette' 2/5/2013

   Branch:

   150 West End Lane

   Services:

   Lettings (as a Tenant)

   Staff Member

   James Carter

   Postcode

   NW6

   Experience:

   Would you use the agent again? Yes

   I contacted Paramount Lettings to view a studio flat which I ended up taking. My agent's (James Carter) behaviour has always been very friendly and professional. He did everything he could to ensure that I felt I got the best property for my needs and price range by providing me with good knowledge of the area and property availability before making my decision. Since becoming a tenant I have found dealing with Paramount very easy and any issues I have had have been resolved swiftly. i can only recommend this lettings agency and my agent.

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7. 

   A 1-star review by 'X' 1/5/2013

   Branch:

   150 West End Lane

   Services:

   Sales (Prospective customer)

   Staff Member

   Oliver Lewis

   Postcode

   NW6

   Experience:

   Would you use the agent again? No

   I was rather underwhelmed by my experiences with Paramount. They recommended a fairly ambitious target price, but then failed to get many people through the door, or get any offers anywhere near the asking price in 2 months of marketing the property.

   Paramount were pretty disinterested when chased about trying to 'drum up some business', with their only suggestion being that I significantly drop the price. Oliver Lewis in particular seemed disengaged.

   Having given notice of my intention to take the property off the market, Paramount suddenly became more proactive, and some of the more... (read more)
   

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   View All Comments (1)by Robert  01/05/2013
   
   I’m really sorry to hear of your disappointing experience with Paramount. I would really appreciate it if you could get in touch with me so we can discuss this in more detail. Please email robertl@paramount-properties.co.uk or call my direct line on 020 7644 2311. Thank you for the feedback and I hope we can talk soon. Robert.
8. 

   A 5-star review by 'Monica' 1/5/2013

   Branch:

   150 West End Lane

   Services:

   Lettings (as a Tenant)

   Staff Member

   Mark Durban

   Postcode

   NW6

   Experience:

   Would you use the agent again? Yes

   We were very pleased with the service we received. Our agent (Mark) was efficient and on time, answering all of our questions, ensuring we were happy with our choice of house.

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9. 

   A 5-star review by 'Tom Radford' 30/4/2013

   Branch:

   150 West End Lane

   Services:

   Lettings (as a Tenant)

   Staff Member

   Mark Durban, Danielle Davey

   Postcode

   NW2

   Experience:

   Would you use the agent again? Yes

   We were extremely happy with both Mark and Danielle's help over the 3 years we lived in NW2 and only moved because we wanted to live in a completely different part of London. If we had stayed near we would've stayed with Paramount.

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10. 1
    person found
    this helpful.
    

    A 5-star review by 'Cristina Duffy' 30/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Danielle Davey, Lucy Shapiro

    Postcode

    W13

    Experience:

    Would you use the agent again? Yes

    I have rented for 3 years and the last property agent I had, I barely had any interaction with and they were difficult to get over email or phone. Since moving 1 month ago, I have been in contact with Danielle weekly if not daily and asking about everything and anything. She has always answered extremely promtly and got any niggles sorted without hassle and while we are at work so there is no disturbance. the service is always a high standard and it is nice to be able to rely on somebody and know there is support there.

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11. 

    A 4-star review by 'Katie Coates' 30/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Landlord)

    Staff Member

    Dominic Moyes

    Postcode

    NW2

    Experience:

    Would you use the agent again? Yes

    Paramount have been managing my flat for a few years now. I deal with Dominic who takes the stress out of letting and deals with every eventuality . Very efficient. Ashley deals with the financial side and is always prompt in returning calls and sorting out queries. Nothing is too much trouble.

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12. 

    A 5-star review by 'Hans Kundnani' 30/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Dominic Moyes

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    I hadn't rented in 10 years so I didn't really know what to expect. But Paramount - and Dominic in particular - made things pretty quick and easy. No BS and a good service.

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13. 

    A 5-star review by 'Lucie' 29/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Dominic Moyes, Katrina Hurrell

    Postcode

    NW2

    Experience:

    Would you use the agent again? Yes

    I would like to thank Dominic Moyes for being so determined to find me a lovely flat. I appreciated his professionalism, his keen understanding of what I was looking for (before I even knew), and his superb knowledge of the local area. I love the flat I am now renting - it felt like home from the first day I moved in. I wouldn't hesitate to recommend Dominic to anyone looking to rent a place in or around the West Hampstead area.

    I'd also like to say thanks to Katrina for her professionalism. She got all the paperwork done in next to no time with a calm efficiency that really helped.

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14. 

    A 5-star review by 'Nina' 29/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Landlord)

    Staff Member

    Mark Durban

    Postcode

    NW2

    Experience:

    Would you use the agent again? Yes

    Mark Durban is a extremely efficiant agent that I have dealt with for several years. His service is always prompt and accurate.

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15. 

    A 5-star review by 'Bradley Wine' 26/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mark Durban

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    Mark has been very helpful in all our interactions with Paramount (letting and managing agent for our new flat). He has responded to all queries promptly and has resolved issues quickly. He has kept us informed on all relevant information and reminded us of tasks, where necessary.

    I look forward to dealing with Mark in the future.

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16. 

    A 5-star review by 'Anne-Marie' 26/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mark Durban

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    Mark was really helpful, going above and beyond to provide an excellent service. The process was quick and painless, and I was well informed at all times. From seeing the flat online one afternoon - I had viewed and secured the property within the week and sorted out all of the paperwork. All I had to do was look forward to moving in! I would definitely recommend Paramount Properties to anyone looking to rent in the area.

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17. 

    A 5-star review by 'Ernani' 26/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    James Carter

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    James was very helpful to us looking for the right flat that we need. He was assisting us from the very beginning till we got the flat that we want.

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18. 

    A 5-star review by 'sarah barber' 26/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Dominic Moyes

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    I found Dominic to be reliable and efficent, i rented a previous property through him (he was my agent) for 2 years. Due to his reliablity, efficently and he knows what his clientie are looking for I went staright back to him, within 6 days of first contacting him, I had moved in my new home. My flat is perfect, just what i was after. Dominic is a very good agent and understands and knows what each tenant is looking for and always mgets a property to match all the details you are looking for. I can highly recommend him to others.

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19. 

    A 5-star review by 'Christos' 26/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mark Durban

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    I am very satisfied with the agent. He helped us to reach a deal with the landlord in our favour and also arrange all the contracts, invetory check and utilities.

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20. 

    A 5-star review by 'Jack Martin' 26/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mark Durban

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    I found Mark to be exceptionally well mannered, knowledgable and extremely prompt. His friendly attitude and his availability at weekends made the whole experience a delight rather than a chore and I will certainly be looking to deal with Mark again in the future, should the opportunity present itself.

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21. 

    A 5-star review by 'David' 25/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mark Durban

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    This was my first time dealing with Mark and I was very impressed with his excellent customer service. He dealt with all of our requests in a timely manner, was very friendly and courteous. The flat that he let us was amazing and therefore I would highly recommend using Mark/Paramount to others. Will definitely use them again! Thanks

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22. 

    A 5-star review by 'Marietta' 25/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mark Durban

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    Mark was very proactive after receiving our offer in getting in contact with the landlord immediately and getting back to us as soon as possible. He thereon advanced the procedures very quickly and made sure he informed us via email of all information regarding the tenancy, deposit, references etc. He was very helpful in satisfying our demands and explained everything thoroughly. Overall very professional services - we feel positive that Mark and Paramount will assist us as swiftly as possible in whatever comes along.

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23. 

    A 5-star review by 'Joshua Rose' 24/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mark Durban

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    I have recently moved into a flat on West End Lane, NW6. I can honestly say that Mark Durban has been a pleaure to deal without throught the entire process. Mark was very professional, friendly and helpful. He was efficient in dealing with our requests and has made the process very easy. Mark also acts as the manager for our flat and has dealt quickly with the very few minor issues we encountered. The operation from start to finish has been professional, organised and efficient and I would highly recommend for anyone looking to rent in West Hampstead to use Paramount Lettings or more specifically Mark Durban.

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24. 

    A 5-star review by 'Jarrod Lewis' 23/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mark Durban

    Postcode

    NW2

    Experience:

    Would you use the agent again? Yes

    Extremely hassle free experience. Help was always at hand when I needed it. Constantly in contact which led to an overwhelming feeling of assurance.

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25. 

    A 3-star review by 'West Hampstead flat seller' 23/4/2013

    Branch:

    150 West End Lane

    Services:

    Sales (as a Vendor)

    Staff Member

    Oliver Lewis, Robert Lazarus

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    Our original agent, Oliver Lewis, has left mid-way through the process and our deal has passed to Robert. This, probably, partly explain the lack of the active agent's involvement in the process. We had to inform our buyer on the status of the chain, had to follow-up with the buyers on major milestones and a lot of negotiation on the completion date has also happened without pro-active agency involvement. On a few occasions, the agent was unavailable for contact from the agency where we were buying the property from.

    Our buyer has happen to be very slow and over-cautious through the process and all these difficulties listed above could have been easily avoided if Paramount took a more pro-active position and been on top of everything.

    To be fair, they have done their job at the end and delivered what required of them, but it could have easily been much more pleasant experience if they have put just a bit more effort than they actually did.

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26. 

    A 5-star review by 'Whats\' that?' 22/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Landlord)

    Staff Member

    Spencer Lawrence, Mark Durban

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    From the initial valuation until the final letting, the Paramount representatives were professional, friendly and helpful. The flat was let much sooner than expected, which is even better!

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27. 

    A 5-star review by 'Patricia' 22/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mark Durban

    Postcode

    NW2

    Experience:

    Would you use the agent again? Yes

    I was introduced to Mark Durban from Paramount six months ago when I was looking for a place to rent. Not only did he find the perfect flat for me but he made sure all my requirements were met before I moved in and continued to look after me even though he does not officially manage the flat I live in. I could not be happier with the service he provided. Thanks Mark!

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28. 

    A 5-star review by 'Oli' 22/4/2013

    Branch:

    150 West End Lane

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mark Durban

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    Mark Durban and Paramount Properties have been excellent over the last few years and are highly recommended. When moving out of one property Mark recommended another which I have been in for the last three years. They are very quick, professional and efficient in all the dealings that I have had with them and their efficiency has been highlighted to me recently when dealing with more laid back and unprofessional agents outside London.

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