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Oneworldoffplan

Agent rating: 3.9 out of 5.0 based on 7 ratings. This website contains 7 user reviews of Oneworldoffplan.


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  • Sales (as a Vendor)0
  • Sales (as a Buyer)0
  • Sales (Prospective customer)0

  • Lettings (as a Landlord)3
  • Lettings (as a Tenant)2
  • Lettings (Prospective customer)1
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage1
  • Re-Mortgages (Prospective Customer)0
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This firm is ranked 1354 out of 12622 in the UK

Overall Customer Rating

3.86 out of 5.00

  • 5 recommend
  • 2 disapprove

...left to get your reviews in for the 2014 Estate & Letting Agent Awards

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Agent Information

We at One World Off Plan.com pride ourselves on our service and commitment to both landlords and tenants, providing unrivalled customer service from initial contact to inception. Our dedicated friendly staff are always willing to go the extra mile to ensure that throughout our business model we are able to deal with all needs, and facilitate individual requirements without the red tape associated with non-independent lettings agencies. Areas serviced: East, South East & North London, Essex, through our two branches in Bethnal Green and Walthamstow

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Customer Reviews

Page last updated on: 23-Jul-2014 18:55:10

  1. A 5-star review by 'Nikki' 29/5/2014

    Branch:
    136 Palmerston Road
    Services:
    They arranged our mortgage
    Staff Member
    Azad Haque, Nicole Lancaster
    Postcode
    E7
    Fees Fair?
    No
    Best Price?
    Not applicable
    Experience:
    Would you use the agent again? Yes

    Have been doing business with this agent Azad and Nicole and have found them to be helpful and honest, they provided me with update feed back and legal advice, I have had insurance but have never needed to use it, this gives me peace of mind , and never was charged for renewal.

    Was this review helpful?    Yes  
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  2. A 5-star review by 'Shaz' 22/5/2014

    Branch:
    136 Palmerston Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    Azad Haque
    Postcode
    E17
    Fees Fair?
    Not applicable
    Best Price?
    Not applicable
    Experience:
    Would you use the agent again? Yes

    I am a landlord and had difficult tenants that were not paying the rent even though they were receiving Housing Benefit. I approached oneworldoffplan in walthamstow and met Mr Haque. Mr Haque advised me even though I was not a client nor were the tenants. After his advice I had the rent paid directly into my account from the housing benefit department and later served notice to evict the tenants.
    Mr Haque was helpful and always willing to advise, at most times I did not need an appointment and he gave free impartial advise.
    I have since allowed oneworldoffplan to find new tenants, the staff are always friendly and allow appointments to suit my timetable and have had several viewings from professional tenants who have been interested in renting the property.

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  3. A 5-star review by 'Andrew' 22/5/2014

    Branch:
    136 Palmerston Road
    Services:
    Lettings (as a Tenant)
    Staff Member
    Nicole Lancaster
    Postcode
    RM8
    Fees Fair?
    Not applicable
    Best Price?
    Not applicable
    Experience:
    Would you use the agent again? Yes

    First time I met with OneWorldOffPlan staff was 2013 September. According to my previous research I sent a lot of email to advertised agencies and I had few respond the next day. I tried to choose the best one. I called back each of them but most of my phone-call doesn't made me happy because of the agent's mood, behaviour, etc. (no patience to the customers). I was thinking to find an other way to search a home for myself.
    Finally I spoke with OneWorldOffPlan staff Nicole. First time to talk on the phone with her was a positive impression. She knows how to make the applicant to be... (read more)

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  4. 1
    person found this
    helpful.

    A 1-star review by 'SChampion' 13/2/2014

    Branch:
    25 Roman Road
    Services:
    Lettings (Prospective customer)
    Staff Member
    No staff selected.
    Postcode
    E13
    Fees Fair?
    Not applicable
    Best Price?
    Not applicable
    Experience:
    Would you use the agent again? No

    We should have known not to deal with this company from the beginning. When we went to view the property, they were running late but they assured us that they were on their way. After nearly an hour of waiting we got bored and decided to leave, but we then received a call from Kay saying he was at the property, so we went back to the viewing.
    The property itself seemed fine, so we decided to go ahead with the tenancy, putting a sizeable deposit into their account. On the day of the move (as I was in the moving van, starting a 3 hour drive to London), they called and told me that the previous... (read more)

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  5. 1
    person found this
    helpful.

    A 1-star review by 'Nedflanders' 31/12/2013

    Branch:
    25 Roman Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    IG1
    Fees Fair?
    Not applicable
    Best Price?
    Not applicable
    Experience:
    Would you use the agent again? No

    I own a property in north Ilford, which does not have many tenanted properties, so I wanted to make sure the agent I chose was the right one.

    I spoke with Nicole and Azad from oneworldoffplan and once they had viewed my property, which is a very large Victorian terrace with complete original features, they were really adamant that they had the right customer base to rent the property out. They offered me a "rent guarantee" 12 month contract and would take the house straight away.

    I received a deposit and the first few months rent. Then things started to go down hill.

    When... (read more)

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  6. View All Comments (1)by Ash Jay  14/04/2014

    1. The tenants that took 427 Cranbrook were existing tenant from another property which we rented to him, (attached a credit check via rent guard), thereafter leaving the other property took Cranbrook Road. Mr Slavomir was living in one of our other property called Admaston Road, hence why we did not have any issues to give him another property, and no other credit check was done, whilst also the lease agreement stated that it was our responsibility to choose the tenants or rent out the property as and when we were required to . Our client worked within managerial role, like previously he was... (read more)
  7. A 5-star review by 'Gurdip Chana' 4/6/2013

    Branch:
    25 Roman Road
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ash Jay, Kay Hoque
    Postcode
    E17
    Fees Fair?
    Not applicable
    Best Price?
    Not applicable
    Experience:
    Would you use the agent again? Yes

    I have dealt with Ash for the property that I took out to rent on 20/3/2013, the process was to easy quick and hassle free. I also took the property furnished and to my delight I was given quality furnishing throughout. I am very happy with the level of service and that I would recommend the company to anyone. nice to have got a nice house to.

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  8. 1
    person found this
    helpful.

    A 5-star review by 'patelington' 8/7/2012

    Branch:
    136 Palmerston Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    Ash Jay, Azad Haque
    Postcode
    No postcode selected.
    Fees Fair?
    Not applicable
    Best Price?
    Not applicable
    Experience:
    Would you use the agent again? Yes

    Had my property rented through the agent, provided me with update feed back and had the property rented with legal and rent protection, was very useful, never needed to use the insurance, but gave me peace of mind , and never was charged for renewal

    Was this review helpful?    Yes  
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