Omega Lettings Ltd

Customer Reviews

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1. 

   A 1-star review by 'J Brown' 23/1/2012

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Since moving into my property i have been threatened with eviction the letting agent has denied that i requested the garage keys and window keys. The work that has been carried out in the property is sub standard to say the least and they have made it quite clear that all they are interested in is the rent money. I am unimpressed with way i have been treated by the agent which clearly hasn't inspected the property and tries to tell me things that i know for fact are untrue

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2. 

   A 5-star review by 'Pav' 15/1/2012

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I love it the Omega letting. I have many many broken house. I give to them they put the tenant from council in. This tenant take drugs or they drink too much. plenty stupid tenant. When something must be fixed I tell the Omega letting look you stop the complaint or i will take portfolio elsewhere. Then Harry tell me Don't worry I sort it for you and tenant stop complaining. Every Christmas I take the small gift to Harry to give to his father I say treat yourself. I buy new house it broken with no certificate but the Omega letting they tell me this is no problem. we all make plenty plenty money. These are happy times for us yes.

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3. 

   A 5-star review by 'costas p' 1/3/2011

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   
   
   
   
   User 'costas p' rated Omega Lettings Ltd but did not write a review.

4. 

   A 5-star review by 'George C' 1/3/2011

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Omega have been managing my property for the last four years. I have found them to be very professional and helpful and I believe that my property is in good hands.
   They have ensured that my property is well-maintained and provide me with regular updates on tenant requirements and other maintenance issues.

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5. 

   A 5-star review by 'Miss J Stoddart' 20/2/2011

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I was with Omega Lettings for nearly 4 years as a tenant. My experience with them was always good. They were polite to me in person and on the phone. I had a few issues with my flat but nothing major. I was locked out once as I lost my key, it was around 11pm, I was a bit lost as what to do, so I called omega but can't remember who I spoke to but within the hour a nice man came and unlocked my door and let me in. That helped a lot and will always remember that. I'm now with another local agent who are not as good.

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6. 

   A 1-star review by 'unhappy customer' 17/2/2011

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   They try to be polite in what they do and make it look like they are trying to help you but all they are doing is mistreating their tenants. They seem to be more concerned about the landlords. That's why most positive comments come from landlords. They need to be more concerned in doing there job truthfully and correctly instead of misleading tenants and talking to them like they are stupid.

   When you telephone for the 100th time regarding a simple repair you get the mantra of "We have other properties to maintain". Well if the tenants of other properties are all complaining at once, it doesn't look very good does it!

   I have also found some staff members spend a lot of the time assuming tenants are liars or just plain stupid. On one occasion I was told the landlord must know what he is talking about as he owns his own business thus drawing the conclusion that I don't know when my heating is broken.

   Plain stupid for an a estate agent to behave in this way and think that they can get away with it.

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7. 

   A 5-star review by 'Fatos' 11/10/2010

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Always very helpful. Much better than other agents.

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8. 

   A 5-star review by 'Anastasia' 11/10/2010

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Professional
   Considerate
   Excellent service

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9. 

   A 1-star review by 'johno' 7/10/2010

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   
   
   
   
   User 'johno' rated Omega Lettings Ltd but did not write a review.

10. 

    A 5-star review by 'Mr Cohen' 7/9/2009

    Branch:

    Omega House 495 Lea Bridge Road Leyton

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    I am extremely happy with Omega Lettings their service is superb and they are the most proffesional agent i have ever come across.

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1. 

   A 5-star review by 'Kiara' 21/8/2009

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   When my heating wouldnt switch on one Saturday night, i called their emergency maintenance number a a young man came within an hour (11:30pm!) to drop off two electric heaters until they got a plumber round the nextday. Brillliant service and very nice staff.

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2. 

   A 5-star review by 'Braithwaite' 19/8/2009

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I found Omega to be the best agents i have dealt with to date. The man that carried out the viewing of my current property (Nicholas) even helped me with the delivery of my personal belongings!

   Compared to Foxtons and Keatons with whom I have rented previously, I found Omega to be far more Customer focused and very helpful.

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3. 

   A 5-star review by 'BARRY' 10/9/2008

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   
   
   
   
   User 'BARRY' rated Omega Lettings Ltd but did not write a review.

4. 

   A 5-star review by 'Dennis' 15/7/2008

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Excellent Service - Rent is always paid on time - Staff are extremely polite.

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5. 

   A 1-star review by 'SQUARE PEG' 15/7/2008

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   With the exception of a wonderfully polite and camp Chris and the extremely funny, down to earth and very interesting Malcolm I have found Omega lettings completely useless.

   When you telephone for the 100th time regarding a simple repair you get the mantra of "We have 800 properties to maintain". Well if the tenants of 800 properties are all complaining at once, it doesn't look very good does it!

   I have also found some staff members spend a lot of the time assuming tenants are liars or just plain stupid. On one occasion I was told the landlord must know what he is talking about as he... (read more)
   

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6. 

   A 5-star review by 'Costas' 17/3/2008

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Provide an excellent service.

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7. 

   A 5-star review by 'Hassan' 27/2/2008

   Branch:

   Omega House 495 Lea Bridge Road Leyton

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   
   
   
   
   User 'Hassan' rated Omega Lettings Ltd but did not write a review.

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