Oliver Bond
based on 26 ratings. This website contains 26 user reviews of Oliver Bond.
Agent Information
Oliver Bond
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Customer Reviews
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by 'Angry Landlord' 30/1/2012
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Landlord)
- Staff Member
- Christopher Bond Christine (accounts lady)
- Experience:
- Would you use the agent again? No
Let me start by saying that they are the most useless and unprofessional company I have ever had to deal with. I have been chasing my rent for 3 months now and everytime I call I get fobbed off with another story and I get told that the accounts lady is not available.
I have spoken to the accounts lady (christine) only a handle full of times, she is so rude, and does not know how to deal with people, ignores emails and like the other review says she does not know her a** from her elbow. Still chasing my rent to this day and seem to be getting nowhere... I have now started seeking legal advise.My advice to you is.... AVOID AT ALL COSTS!!!!!!! The worst experience as a LL and I regret ever putting my property on with them!!!!
Was this review helpful? Yes
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by 'CayGee' 11/10/2011
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Absolutely terrible service for the past 3 years but once you are locked in and taken your money it is hard to get the money back!!. Useless accounting service, unresponsive and do not follow instructions on how to deal with tenants. Please do not deal with them.
Was this review helpful? Yes
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by 'Paul' 9/8/2011
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have lived in Greenwich for 15 years and have never heard a bad word said against Oliver Bond. I have rented out a property through them for the last 5 years and have consistently received a high level of service. The tenants they have found have all been reliable and they are always willing to give advice where needed. I intend to continue using their services.
Was this review helpful? Yes
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by 'Timo' 30/7/2011
- Branch:
- 38 King William Walk
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
Amazingly expensive (close to £600 in tenant fees for a letting), unresponsive, errors all over the place with documents, deliberately misleading communications
Was this review helpful? Yes
-
by 'Calin Sasaran' 22/7/2011
- Branch:
- 38 King William Walk
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
Attention Contractors
This agent will not pay invoices presented by contractors, will avoid or ignore answering calls/ letter in this regards.
Deal on cash basis only. Also, a very high risk credit rated company by Creditfocus
Be careful.Was this review helpful? Yes
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by 'morrelly' 9/5/2011
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I contacted OBL (Oliver Bond Lettings) in August 2010 to let a 3 bedroom house in Greenwich. I found their service, just honestly no service at all.
They never communicate actions taken by themselves, involving taking money from my rent monies, (which they hang onto) or information vital to the letting process, They never respond to e-mails or letters.I have sent them many e-mails, 3 letters, and have received just 1 e-mail back from them.
They collect rent 6 months in advance from the tenants.. In ADVANCE. It took me 2 months to get any rent payment from them, and in a 6 month period they managed 3 rent payments, all for the wrong rent. OK their commission charge is approx.1 1/2 months rent, but they still owe me money, .
I will never use OBL again, they proved themselves to be totally inept, inefficient, useless and utterly unprofessional.
Was this review helpful? Yes
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by 'LabourbankruptedtheUK' 3/5/2011
- Branch:
- 43-45 Deptford Broadway
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
They took absolutely ages to deal with my flat failing to let it out in 3 months of waiting. Its a top notch flat and I was willing and happy to drop the rental. They fiddled and faffed around failing to do anything. Hopeless firm, don't do business with them.
Was this review helpful? Yes
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by 'Bertie' 26/4/2011
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
All my nightmarish encounters with these people have been covered by the other reviewers. I thought this type of agent had disappeared long ago. Do not use under any circumstances.
Was this review helpful? Yes
-
by 'True' 19/4/2011
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I don't normally write reviews but feel so stongly about Oliver Bond as truly worst Estate Agent I have ever dealt with in any capacity.
Agree with all the other negative comments - they are rude, never return calls, payment of rent always months late - just really really bad service.
You may pay more with others but now I see its worth every penny!
Was this review helpful? Yes
-
by 'Claz' 15/4/2011
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Please do not use this agency. They owe us £4,000 and if you search them you will see there are 7 outstanding CCJs owing around £150K (as of 15/4/11). All this explains the slow payment of monthly rents and poor service standards. But the most worrying part is that despite the tenancy agreement containing the DPS details the deposit taken for us was not protected (this is an offence and puts the landlord in a tricky position) and despite us terminating the agreement the deposit has not been paid back. In addition they are not members of either of the Estate Agents ombudsman schemes and we have been advised that they are trading illegally. All in all don't go any where near this company.
Was this review helpful? Yes
 only a handle full of times, she is so rude, and does not know how to deal with people, ignores emails and like the other review says she does not know her a** from her elbow. Still chasing my rent to this day and seem to be getting nowhere... I have now started seeking legal advise.
My advice to you is.... AVOID AT ALL COSTS!!!!!!! The worst experience as a LL and I regret ever putting my property on with them!!!!/&display=popup&link=http://www.allagents.co.uk/review/18271/&redirect_uri=http://www.allagents.co.uk/review/18271/ "Share on your Facebook Wall"){kind=logo}
, unresponsive, errors all over the place with documents, deliberately misleading communications/&display=popup&link=http://www.allagents.co.uk/review/11597/&redirect_uri=http://www.allagents.co.uk/review/11597/ "Share on your Facebook Wall"){kind=logo}
 in August 2010 to let a 3 bedroom house in Greenwich. I found their service, just honestly no service at all.
They never communicate actions taken by themselves, involving taking money from my rent monies, (which they hang onto) or information vital to the letting process, They never respond to e-mails or letters.I have sent them many e-mails, 3 letters, and have received just 1 e-mail back from them.
They collect rent 6 months in advance from the tenants.. In ADVANCE. It took me 2 months to get any rent payment from them, and in a 6 month period they managed 3 rent payments, all for the wrong rent. OK their commission charge is approx.1 1/2 months rent, but they still owe me money, .
I will never use OBL again, they proved themselves to be totally inept, inefficient, useless and utterly unprofessional./&display=popup&link=http://www.allagents.co.uk/review/9990/&redirect_uri=http://www.allagents.co.uk/review/9990/ "Share on your Facebook Wall"){kind=logo}
. All this explains the slow payment of monthly rents and poor service standards. But the most worrying part is that despite the tenancy agreement containing the DPS details the deposit taken for us was not protected (this is an offence and puts the landlord in a tricky position) and despite us terminating the agreement the deposit has not been paid back. In addition they are not members of either of the Estate Agents ombudsman schemes and we have been advised that they are trading illegally. All in all don't go any where near this company. /&display=popup&link=http://www.allagents.co.uk/review/9648/&redirect_uri=http://www.allagents.co.uk/review/9648/ "Share on your Facebook Wall"){kind=logo}
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by 'Moonstar' 16/3/2011
- Branch:
- 38 King William Walk
- Services:
- Surveys
- Experience:
- Would you use the agent again? No
Absolutely dreadful service. Do not use, there are far better agents who are honest and trustworthy. They are unable to send paper work properly, bump up the prices of property through greed, have really bad relationships with tenants and landlords and are generally incompetent. You will regret using this agent so don't... It can be reflected in the properties that they have sitting on their website for months and months, unable to properly promote them, the high prices and the standard of the properties are really bad compared to other agents who are trustworthy and honest in Greenwich.
Was this review helpful? Yes
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by 'Alison Cruickshank' 4/3/2011
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I've been renting in London for around 12 years and I've never encountered any agents/landlords as appallingly unprofessional as these. You'd think that there would be laws in place to regulate this kind of behaviour. *****, is extraordinarily hard to deal with, like dealing with a petulant child. Don't expect any repairs to be done without a mammoth battle, and when they're finally done it'll be a cheap bodge job. Don't expect reason, politeness or anything approaching professionalism. Avoid like the plague. Accounts dept are awful, they try their best to keep all deposits there.
Admin note: Agent's name has been removed.
Was this review helpful? Yes
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by 'pin' 10/11/2010
- Branch:
- 43-45 Deptford Broadway
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I will never deal with this estate agent ever again!! They are untrustworthy. Their paperwork is a shambles and they take monies without any prior consent. They put their interests above that of their clients/customers. They took it upon themselves to employ a tradesman which for a simple fault charged
Was this review helpful? Yes
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by 'Mike' 6/10/2010
- Branch:
- 43-45 Deptford Broadway
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I had the most horrendous experience dealing with them sometime ago when I found it very difficult to get my holding derposit back. I'dnever use them again - steer well clear!
Was this review helpful? Yes
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by 'Betsy' 22/9/2010
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I would strongly recommend to not choose Oliver Bond letting agents. We have had a very bad experience with them right from the start. Their initial holding fee is too high and they have many hidden fees and charges. None of them were informed till the last minute. Service is bad. Avoid them if you can. Also we are now having a real porblme getting them to admit that they are holding the deposit. They are not part of ARLA or the Deposit Fund. If we had seen this website and knew that they are not trading like most agents we would have saved a lot of time money and agrovation.
Was this review helpful? Yes
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by 'Valerie' 8/8/2010
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
They deceived us, owe us rent and deposit and have spent our tenants deposit. Despite promising that they will call you back they never do.
Was this review helpful? Yes
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by 'jobsme351' 6/8/2010
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Oliver Bond are Abysmal.
Was this review helpful? Yes
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by 'Miranda' 3/8/2010
- Branch:
- 43-45 Deptford Broadway
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Do not use. They came in with their promise of a high price sale which would have justified their high commission rate but they didn't keep to their promises. We dropped them and went with another agent howver, they still market my property at less than the asking price and hassle my wife by wanting to send viewers around on a descrete basis!
Stay clear, there are plenty of other agents around that are no where near as bad as Oliver Bond!
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by 'brandon' 16/7/2010
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I have been waiting two years to get my deposit back. When I contact the branch they claim not to know who I am and now claim that they were not the staff here two years ago. They charged me a bigger rent than the one agreed with the Landlord. I see that others have put posts here. Is there anything that can be done? The staff are rude, aggressive and have little local knowledge.
Was this review helpful? Yes
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by 'Sharon' 13/7/2010
- Branch:
- 43-45 Deptford Broadway
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Dreadful agency. This was the first time I rented away from home. I am scared to go back.
Was this review helpful? Yes
-
by 'David' 22/5/2010
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Still waiting on deposit from 2 years ago after it was released to someone I had never heard of. Absolutely ridiculous agency - do not trust them. Just been informed that reason for lack of communication for this period was due to a virus. Gone to court. Do yourself a favour and save thousands - use someone else or go private
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by 'w' 11/3/2010
- Branch:
- 38 King William Walk
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
We have rented through Oliver Bond for the last 6 years and I have to say that they excellent, polite and always produce an excellent deal not only for the tenant but also for the landlord.
I strongly disagree with the personal attacks on the owner Chris Bond and suggest that people maybe a little more patient when dealing with a very busy office.
I have always passed onto friends and bsiness people the details of Chris and satff at Oliver Bond and have always received very positive feedback. I find people don't complain when a complaint is needed.
I hope anyone else reading this will give Oliver Bond and Chris a chance to prove others wrong.
I wish you good day.Was this review helpful? Yes
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by 'jonlycett' 17/12/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Truly awful. I move out of an apartment and three months later still awaiting return of the deposit. I manage to contact the landlord overseas, agree the amount of deposit to be repaid, and two months later still no progress (it seems that the landlord is also owed money by Oliver Bond).
Emails go unanswered. Calls are not returned. Money is left unpaid to both tenant and landlord. AVOID AT ALL COSTS. It just isn't worth the aggravation.
Was this review helpful? Yes
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by 'pissed off landlord' 3/9/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
By the way it doesn't go further back than a one star, otherwise I think that's what they deserve.
Well were do I start, the company wrote up a contract with massive errors which were over looked by me as I was away, and also by them, as they charges
Was this review helpful? Yes
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by 'pli' 13/7/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I had a great service, we had a difficult patch with our tenant, Oliver Bond sorted it out really well.
Was this review helpful? Yes
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by 'Frustrated' 29/10/2008
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
They never mentioned anything about are contract running out so the landlord decided to up the rent by
Was this review helpful? Yes
.
Emails go unanswered. Calls are not returned. Money is left unpaid to both tenant and landlord. AVOID AT ALL COSTS. It just isn't worth the aggravation. /&display=popup&link=http://www.allagents.co.uk/review/3777/&redirect_uri=http://www.allagents.co.uk/review/3777/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Oliver Bond
Select a branch to go to view details of that specific branch
-
London - 38 King William Walk, Greenwich, SE10 9HU
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London - 43-45 Deptford Broadway, Greenwich, SE8 4PH
Review Statistics for Oliver Bond
Review Summary
- Total Reviews:
- 26
- Total Ratings:
- 26
- First Review :
- 29/10/2008
- Latest Review:
- 30/01/2012
Overall Review Performance
- Recommend :
- 3
- Disapprove :
- 23
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:2 | Recommend:1 | Recommend:0 | Recommend:0 |
| Disapprove:11 | Disapprove:8 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:1 | Disapprove:0 | Disapprove:2 | Disapprove:1 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
London - 38 King William Walk, Greenwich, SE10 9HU
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London - 43-45 Deptford Broadway, Greenwich, SE8 4PH
Agent Fees
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Complaints Procedure
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