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  • Steve Liguz
    Steve Liguz
Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord. Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and any legal issues associated with problem tenants - what's more, there is no commission and no fees. We also offer traditional lettings and sales services too and have become leaders Read full description...in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength. As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.



 
Jan 13,2016
Minithumbup
By:
Jan 13,2016
2 people found
this helpful
Very friendly, professional, approachable, quick to deal with any problems. Nice to be able to deal with someone local as opposed to London based. Face to face....
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Jan 13,2016
Minithumbup
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Jan 13,2016
0 people found
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Been with Northwood for a couple of years now. I am very satisfied with their professional and efficient service. Highly recommended....
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By: Katherine Bond
Jan 19, 2016
Thank you for taking the time to post your review and for your complimentary comments. It gives me great pleasure in hearing such positive reviews. Thank you again for your custom.....
Jan 12,2016
Minithumbup
By:
Jan 12,2016
0 people found
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My wife and I have nothing but praise for all of the team at Northwood, Southampton. We viewed the property with Kieran who was super friendly, informative and approachable. Kieran and Jemma walked us through everything and took the stress out of securing the property. Amanda and Nicki were also very helpful and efficient with all the paperwork and email contact. The team are all very friendly and very happy to help and answer any questions etc We would highly recommend Northwood due to the ...
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Comment on agent fees
Very reasonable fees - when enquiring with other letting agents some were charging double (!!) the amount that Northwood charge. The cost of renewal of tenancy is the cheapest we have come across in our 10 years of letting properties through various agents. We also liked how transparent and upfront they were, for instance the upfront admin fee includes the checkout fee (which most agents surprise you with at the end of tenancy!)
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Jan 08,2016
Minithumbup
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Jan 08,2016
0 people found
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I have always had a great service from the team in Northampton. Anything that has cropped up over the years has been dealt with promptly and efficiently. I couldn't ask for a better agent. My mind is at ease and they could not be more helpful. Thank you....
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Comment on agent fees
Good - very reasonable and affordable.
Was this helpful? Yes
By: Katherine Bond
Jan 13, 2016
Thank you for your comments รขโ‚ฌหœMs Happy Tennant of Northampton', I'm so glad to hear you happy with us as a letting agent and hope to have you on board as a tenant for many years to come.....
Jan 08,2016
Minithumbup
By:
Jan 08,2016
0 people found
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Always prompt, helpful, friendly and positive response to all our enquires and issues on the property we we buying! Would definitely recommend and use in the future if needed!...
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By: Brian Dodd
Jan 08, 2016
Thank you so much for your kind comments. It was a pleasure helping you and your husband with the purchase of your new home. I am glad you have all settled in well and wish you all the best for the future.....
Jan 05,2016
Minithumbup
By:
Jan 05,2016
2 people found
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I am very grateful for the help with problems I've had with my bills, and i thank them a lot....
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Jan 05,2016
Minithumbup
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Jan 05,2016
0 people found
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We have rented through previous agents before and our experience with Northwood Solihull by far has been the best experiece. Really professional and extremely helpful. We felt valued and important as a customer who was buying a home. We would definitely consider Northwood as an agent to manage a home we owned and chose to rent out someday. Thank you so much...
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Comment on agent fees
Really good
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Jan 04,2016
Minithumbup
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Jan 04,2016
0 people found
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Northwood are brilliant from day one i have been contacted and emailed all details on a regular basis they have made it so easy and simple to rent my property they have a first class effecient service which is safe and cost effective ,above all this the staff are nice and friendly in particular sarah elliott and steve the manager. thanks everyone kenny...
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Comment on agent fees
The agents fees are very good and fair.
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Dec 31,2015
Minithumbdown
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Dec 31,2015
0 people found
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What can I say. I wasn't expecting such a poor care to their tenants. Not the best attitude from Martin. What a shame. I do not recommend...
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What agent could do to change your mind?
Show some respect for the tenants. Not taking 2 weeks to send someone to fixe a simple water tap.
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Dec 30,2015
Minithumbup
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Dec 30,2015
0 people found
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We found all the staff at Northwood, especially Steve to be very professional and helpful throughout a difficult time for us letting the property....
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Dec 30,2015
Minithumbup
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Dec 30,2015
2 people found
this helpful
We would like to say a big thank you, to all the team at the Throne branch. Charlotte, Jessica, Beth and Cheryl are all lovely,warm,friendly ladies.They are all very knowledgeable and efficient. Their expertise has given us peace of mind,this is the reason we have chosen to both buy and let, out our property with them. Keep up the good work ladies...
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Dec 29,2015
Minithumbup
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Dec 29,2015
0 people found
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I sold my property through Northwood and overall found the service provided to be excellent. I dealt with both Daniel Dunkley (Sales) and Katherine Bond (Branch Manager), both were highly professional, extremely knowledgeable of local market and motivated to sell my property. The majority of the time I dealt with Daniel, I am impressed by his approach, he is knowledgeable but not over bearing. His communication was excellent informing me of every viewing and giving feedback after each one. Danie...
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Comment on agent fees
Fees were clearly communicated and acceptable.
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By: Katherine Bond
Jan 06, 2016
Hello and thank you for your feedback. I am pleased to hear the experience of selling your property with us and the service you have received has been excellent. We look forward to working with you again in the future. Many thanks....
Dec 29,2015
Minithumbup
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Dec 29,2015
0 people found
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Incredibly professional and personal service, couldn't fault. The best agency I have dealt with, thoroughly recommended. All staff are equally helpful and a pleasure to deal with....
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Dec 29,2015
Minithumbup
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Dec 29,2015
0 people found
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I would like to write this review to let other landlords no that northwood have been a pleasure to deal with . In particular cathrine she explained things in plain English. Always kept me up to date with everything. She woz very professional when dealing with all my property's. Thank you Northwood / Cathrine...
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Dec 29,2015
Minithumbup
By:
Dec 29,2015
2 people found
this helpful
I found the staff to be knowledgeable of properties available to let. Interested in making sure the property met all my needs and what alternatives might also suit. They were focused on quick turnaround from exiting to incoming tenants - great for landlords but still taking time to consider practicalities of new tenant circumstances. Friendly, warm. Their own local connections make a difference to the service given. I'd happily recommend them to landlords and tenants.....
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Was this helpful? Yes
Dec 29,2015
Minithumbup
By:
Dec 29,2015
2 people found
this helpful
Northwoods were excellent estate agents. I used them to sell my property and found that Cheryl in particular was very helpful as I did not live locally at the time and she made the process of selling easy due to her excellent communication and her flexibility to enable photographs to be taken at my convenience. Due to the property being empty for a short time I found that they were able to take control of the viewings with no hassle and they were quick and professional with feedback. I was l...
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Dec 23,2015
Minithumbup
By:
Dec 23,2015
2 people found
this helpful
The property we sold is a large unique house with garages and flatlet dating back to approximately 1830. In this respect it is unique within the Tickhill area and as such, from the sale point of view, there is no other property to directly compare it with. It was on the market for a long time but also let for a year and a half. Alison gave good advice from the outset and when it came to the actual sale, used all her charm and expertise to reassure a hesitant purchaser. My wife and I were convinc...
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Dec 23,2015
Minithumbup
By:
Dec 23,2015
0 people found
this helpful
Both agents were extremely friendly, supportive and professional. They were so much more professional than many other agents we have dealt with from other companies. We are so glad that we have used Northwood, and wouldn't consider using another estate agent now....
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Dec 23,2015
Minithumbup
By:
Dec 23,2015
0 people found
this helpful
I can not fault mandy at northwood southampton. She was brilliant and very helpful and if it wasn't for her I could still be in a horrible situation that I once was, but thanks to mandy me and my children are now in a lovely rented property and safe. I felt that mandy put her heart and sole into this and u think northwood should be honoured to have her working for them. I have already recommended northwood and mandy to a few people I know. Keiran who was their when I viewed the property on a c...
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Was this helpful? Yes
Dec 23,2015
Minithumbup
By:
Dec 23,2015
0 people found
this helpful
I am relocating to Switzerland for work and Northwood will be managing my property under their guaranteed rental scheme. From the start Mitch was friendly, professional and full of good advice and recommendations to help me get everything organised and ready. He and his team have made the whole process so easy and I am confident that I am leaving my property in good, safe hands....
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By: Mitch
Dec 23, 2015
Thanks Louise. Pleased we could be of service. Hope the move goes well.....
Dec 23,2015
Minithumbup
By:
Dec 23,2015
0 people found
this helpful
Discovering that our oven had broken a couple of weeks before Christmas added panic to an already stressful time. I reported it to Northwood via the online system and was contacted very quickly by the team who sent an engineer out. The landlord didn't appear to be minded to resolve the situation quickly which potentially meant we were going to be without an oven over the festive period. Suzanne and Rena kept me informed throughout and stayed calm even when I was upset on the phone. I know that...
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Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
Throughout my interactions Cheryle was flexible and helpful. Regularly giving formal and informal advice on issues relevant to both first timer and experienced landlords alike. Clear and concise with information given, making the process smooth and hassle free, I found her approachable and friendly attitude confidence inspiring knowing my property was under good management. I would reccomend Northwood, and particularly Cheryle, to anyone contemplating becoming a landlord or tenant....
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Comment on agent fees
As per general average.
Was this helpful? Yes
Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
We had previously let out our flat through Northwoods and had received exceptional service from Tim. When we decided to sell, although we got several quotes from various estate agents Tim and David at Northwoods were the most professional and knowledgeable. From the outset the experience of dealing with Northwoods was excellent. The professional pictures of our flat were brilliant and far better than those we received when we put our flat on the market a year earlier with a different estate a...
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Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
Very pleased with the high level of service provided. The time-scale was very tight but Catherine worked wonders to get everything in place and on time for our move....
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Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
Excellent service received from Northwood. Helpful advice given by Nicola at the first viewing of the property. A request for a contractor to visit the property to fix minor issues was dealt with right away. Would recommend Northwood to friends and family and will consider this estate agent in the future....
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Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
Overall was very pleased with the service provided. Went into great detail with inventory and also kept me up to date with goings and any changes, using phone call and email do to so. Was pleased with the service and will definetely be using Northwood in future and reccomending also...
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Dec 21,2015
Minithumbdown
By:
Dec 21,2015
0 people found
this helpful
Posting as a previous Northwood tenant I would not recommend this company at all, we had no end of problems from start to finish. When reporting problems we would be told someone would get back to us and more often than not they never did and we would have to report the problems numerous times before anything would be done. We were left at one point with no running cold water on the bath and no running hot water on the sink basin in the bathroom for a period of 6 months, we would be told the con...
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What agent could do to change your mind?
See above
Was this helpful? Yes
Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
Rena and the team are a pleasure to deal with - friendly and professional, they have responded above and beyond in terms of expectation, particularly during a 'challenging' move-in earlier this year....
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Dec 18,2015
Minithumbup
By:
Dec 18,2015
0 people found
this helpful
I have rented 3 houses from Northwood and each time I have dealt with Catherine, she has always kept me well informed, always returned my calls and reassured me everything will go well and it always has....she has always been punctual, honest and up front about anything I have asked or questioned her regarding my rentals....
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Dec 18,2015
Minithumbup
By:
Dec 18,2015
0 people found
this helpful
We had a really positive experience with Northwood's the staff were always friendly and always sorted any problems if we had any, I would definitely recommend this company to others. The only thing we didn't like so much was the 6 monthly inspections and the need to pay รฏยฟยฝ30.00 in admin fees just to renew our tenancy every 6 months, with all other letting agents we have used this has never happened, inspections would be once a year and there was no charge to renew tenancy I think if you are...
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Comment on agent fees
As stated in above comments " The only thing we didn't like so much was the 6 monthly inspections and the need to pay ร‚ยฃ30.00 in admin fees just to renew our tenancy every 6 months, with all other letting agents we have used this has never happened, inspections would be once a year and there was no charge to renew tenancy I think if you are a good tenant and pay your rent on time then this should be taken into consideration." We believed the rent to be a good price for the property and were happy to pay this.
Was this helpful? Yes

About us



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1108 42 911 113 256 1 130 0 157 25

Job vacancies

Please see a list of jobs available

Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

We will beat any official offer or quote on a like for like basis
Created at 5:34 PM 10/04/2015. Last updated at 5:34 PM 10/04/2015 by allAgents


Complaints Procedure

No procedure available.

Awards won by Northwood

Individual Branch Awards

Aberdeen, AB25 2XS

Barnstaple, EX31 1SY

Basingstoke, RG21 7EF

Beverley, HU17 8DL

Birmingham, B5 6NU

Bolton, BL1 1HA

Bournemouth, BH9 2EX

Bristol, BS3 1JN

Bromley, BR1 1QU

Cambridge, CB1 3AN

Cardiff, CF14 3JN

Carlisle, CA1 1DH

Cheltenham, GL52 6BB

Crawley, RH10 1EH

Crewe, CW11 1AN

Derby, DE1 1QT

Doncaster, DN1 3NH

Eastbourne, BN21 4LR

Edinburgh, EH4 1DR

Hastings, TN34 1BE

Hereford, HR4 9DG

High Wycombe, HP13 6LJ

Leeds, LS7 4LA

Leicester, LE2 4DS

Lincoln, LN2 1EW

Liverpool, L12 5HJ

London, SE22 9EF

Luton, LU1 2QH

Macclesfield, SK11 6LB

Milton Keynes, MK16 8HE

Newcastle upon Tyne, NE5 2UR

Northampton, NN1 4ER

Oldham, OL1 1LS

Peterborough, PE1 3HD

Plymouth, PL4 6LF

Portsmouth, PO6 2AA

Preston, PR1 8BN

Romford, RM1 2JT

Sale, M33 7FT

Southampton, SO15 2AW

St Albans, AL1 1NG

Stoke on Trent, ST4 7NR

Sutton, SM2 5BQ

Warminster, BA12 9AN

Warrington, WA1 1NN

Wigan, WN1 1QX

Wokingham, RG40 1AU

Worcester, WR1 1SA

Worthing, BN11 1BG

York, YO1 6LJ

.

Aberdeen
207-211 Rosemount Place, Aberdeen AB25 2XS
(60)
Barnstaple
102 Boutport Street, Barnstaple EX31 1SY
(18)
Basildon
Glass Lift Tower, Town Square, Basildon SS14 1BA
(2)
show all branches (86)
Basingstoke
37 Winchester Street, Basingstoke RG21 7EF
(99)
Beverley & Hull
32 North Bar Within, Beverley HU17 8DL
(19)
Birmingham Central
I - Land Building, 70 Bromsgrove Street, Birmingham B5 6NU
(58)
Bolton
The Bank, 113-117 Deansgate, Bolton BL1 1HA
(28)
Brighton
62 Church Street, Brighton BN3 2FP
(4)
Bristol
271 North Street, Bristol BS3 1JN
(40)
Bromley
40 East Street, Bromley BR1 1QU
(33)
Cambridge
193 Mill Road, Cambridge CB1 3AN
(18)
Camden London
107-109 Hampstead Road, London NW1 3EE
(0)
Cardiff
23 Whitchurch Road, Cardiff CF14 3JN
(26)
Carlisle
7/9 Warwick Road, Carlisle CA1 1DH
(91)
Central Falkirk
9-11 Bank Street, Falkirk FK1 1NB
(0)
Chelmsford
182 Moulsham Street, Chelmsford CM2 0LG
(5)
Cheltenham
97 Hewlett Road, Cheltenham GL52 6BB
(64)
Chester
1b Hoole Road, Chester CH2 3NQ
(6)
Colchester
21 Head Street, Colchester CO1 1NH
(6)
Coventry
105-107 New Union Street, Coventry CV1 2NT
(0)
Crawley
3 Parkside, Crawley RH10 1EH
(78)
Crewe & Sandbach
36 High Street, Crewe CW11 1AN
(36)
Derby
5A St James Street, Derby DE1 1QT
(34)
Doncaster
25 Hallgate, Doncaster DN1 3NH
(23)
Dundee
2 Panmure Street, Dundee DD1 2BW
(2)
East Dulwich
20 Upland Road, London SE22 9EF
(39)
Eastbourne
81-83 South Street, Eastbourne BN21 4LR
(15)
Edinburgh
13 Comely Bank Road, Edinburgh EH4 1DR
(24)
Exeter
85 South Street, Exeter EX1 1EQ
(7)
Glasgow
745 Pollokshaws Road, Glasgow G41 2AA
(9)
Glasgow North
43 Milngavie Road, Glasgow G61 2DW
(7)
Harrow
260 High Road, Harrow HA3 7BB
(0)
Hastings
37 Havelock Road, Hastings TN34 1BE
(12)
Hereford
42 Bridge Street, Hereford HR4 9DG
(46)
High Wycombe
23 Crendon Street, High Wycombe HP13 6LJ
(10)
Ipswich
4 Falcon Street, Ipswich IP1 1SL
(8)
Lancaster
65 Penny Street, Lancaster LA1 1XF
(2)
Leeds
64 Harrogate Road, Leeds LS7 4LA
(121)
Leicester
17 Stoughton Road, Leicester LE2 4DS
(32)
Lewisham
9 Eros House Shops, Brownhill Road, Rushey Green, London SE6 2EF
(0)
Lincoln
25-26 Silver Street, Lincoln LN2 1EW
(11)
Liverpool North
15 - 17 West Derby Village, Liverpool L12 5HJ
(139)
Liverpool South
76 Allerton Road, Liverpool L18 1LW
(3)
Luton
42-44 Wellington Street, Luton LU1 2QH
(54)
Macclesfield
22 Church St, Macclesfield SK11 6LB
(25)
Maidenhead
21 Queen Street, Maidenhead SL6 1NB
(2)
Milton Keynes
17 St Johns Street, Milton Keynes MK16 8HE
(81)
Newcastle
676 West Road, Newcastle upon Tyne NE5 2UR
(73)
Northampton
353 Wellingborough Road, Northampton NN1 4ER
(68)
Norwich
7 Broadland Court,Wherry Road, Norwich NR1 1UN
(0)
Nottingham
568 Mansfield Road, Nottingham NG5 2FS
(9)
Office 46
458 - 460 London Road, Southend on Sea SS0 9LA
(3)
Oldham
46-48 George Street, Oldham OL1 1LS
(74)
Oxford
70 St. Clements Street, Oxford OX4 1AH
(5)
Peterborough
729 Lincoln Road, Peterborough PE1 3HD
(54)
Plymouth
Hyde Park House, Plymouth PL4 6LF
(18)
Portsmouth
129 Havant Road, Portsmouth PO6 2AA
(91)
Preston
5 Fishergate Row, Butler Street, Preston PR1 8BN
(7)
Reading and Newbury
89 London Street, Reading RG1 4QA
(9)
Romford
11 Victoria Road, Romford RM1 2JT
(38)
Salisbury
56 Castle Street, Salisbury SP1 3TS
(8)
Sheffield
7 Middlewood Road, Sheffield S6 4GU
(6)
Solihull
115 Stratford Road, Solihull B90 3ND
(8)
South Manchester
43-45 Cross Street, Sale M33 7FT
(56)
Southampton
1 Bellvue Road, Southampton SO15 2AW
(77)
Southport and Ormskirk
185 Eastbank Street, Southport PR8 6TH
(1)
St Albans
48 London Road, St Albans AL1 1NG
(22)
Stoke on Trent
333 Hartshill Road, Stoke on Trent ST4 7NR
(85)
Sutton
9 Regent Parade, Brighton Road, Sutton SM2 5BQ
(27)
Tamworth
24 Lichfield Street , Tamworth B79 7QE
(0)
Telford
8 Church Street, Telford TF1 1DG
(18)
Thorne
6-8 Fieldside, Doncaster DN8 4BQ
(7)
Torbay South Devon
107 Union Street, Torquay TQ1 3DW
(6)
Truro
3 Frances Street, Truro TR1 3DN
(7)
Warminster
8 Market Place, Warminster BA12 9AN
(34)
Warrington
139 Sankey Street, Warrington WA1 1NN
(82)
Watford
278 St Albans Road, Watford WD24 6PE
(7)
Wigan
55-57 Mesnes Street, Wigan WN1 1QX
(86)
Winchester
36 Jewry Street, Winchester SO23 8RY
(0)
Winton Bournemouth
538-542 Wimborne Road, Bournemouth BH9 2EX
(11)
Wirral
78 Telegraph Road, Wirral CH60 0AQ
(8)
Wokingham
15-17 Broad Street, Wokingham RG40 1AU
(137)
Worcester
41-43 Barbourne Road, Worcester WR1 1SA
(95)
Worthing
Unit 1 Revenue Chambers, 58 Chapel Road, Worthing BN11 1BG
(9)
Wrexham
27 King Street, Wrexham LL11 1HF
(14)
York
67 Micklegate, York YO1 6LJ
(65)