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Northwood

Agent rating: 4.2 out of 5.0 based on 812 ratings. This website contains 811 user reviews of Northwood.

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  • Sales (as a Vendor)57
  • Sales (as a Buyer)15
  • Sales (Prospective customer)4

  • Lettings (as a Landlord)372
  • Lettings (as a Tenant)325
  • Lettings (Prospective customer)19
  • Repair/Property Management0

  • They manage our building2
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys2
  • Conveyancing0

  • 5 Stars610
  • 4 Stars51
  • 3 Stars6
  • 2 Stars15
  • 1 Star130

  • Recommended 666
  • Not Recommended 146

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This firm is ranked 1231 out of 13088 in the UK

Overall Customer Rating

4.23 out of 5.00

  • 666 recommend
  • 146 disapprove

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Agent Information

Lettings & Estate Agents

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Page last updated on: 28-Mar-2015 17:23:17

Customer Reviews  (Page 1 of 28)

  1. FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Nin Rehal, Aaran Ryatt
    Postcode
    B1
    Rent PCM
    £600
    Experience:
    Would you use the agent again? Yes

    Nin and his fine team at Northwood are professionals of the highest calibre, with provision of customer service second to none! We are happy customers of Northwood and are very pleased to have chosen the company at the beginning of the letting cycle.

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  2. FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    B15
    Rent PCM
    £600
    Experience:
    Would you use the agent again? Yes

    Very good letting experience. Friendly and helpful staff who sorted everything out in a timely manner and no nasty charges I was not made aware of.

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  3. 1
    person found this
    helpful.
    FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Nin Rehal
    Postcode
    B67
    Rent PCM
    £625
    Experience:
    Would you use the agent again? Yes

    Excellent service and wonderful staff, they went above and beyond our expectation to made the whole experience as pleasurable as possible. Would highly recommend them to anyone relocating to or within the Birmingham area.

    Kind Regards
    Darren

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  4. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Latha Jayaprakash, Sophia Hewston
    Postcode
    BN5
    Rent PCM
    £650
    Experience:
    Would you use the agent again? Yes
    Latha Jayaprakash Sophia Hewston
    Latha JayaprakashSophia Hewston

    A thoroughly professional and reliable lettings agency who have managed 3 of my properties for over 5 years.Issues with tenants are dealt with immediately and efficiently and voids are rare. Highly recommended.

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  5. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    B5
    Sold Price
    £122500
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Northwood acted as a lettings agent for my property in Birmingham from 2009 until 2014. In that time they were very professional in their approach and my apartment never went one month without being rented. Additionally, rental payments were never late. They always went that extra mile. As I live overseas, I needed someone to deal with everything and I could always rely on Nin and his team to sort out any eventuality. I remember once, when there was a leak in the flat, Nin actioned the warranty, went out and bought the carpet and had it fitted in less than 2 weeks. The next day he had tenants in the flat!!!
    Last month I sold the flat to buy a house and Northwood dealt with the sale, getting a very competetive price for the flat. They only charged me 1 per cent for their service.
    I would recommend anyone to deal with Nin and his team. They are very efficient and hopefully one day I will be able to use them again.

    Comments on the Agents fees

    “1 PER CENT - LOWER THAN THE COMPETITORS.”


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  6. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Latha Jayaprakash, Sophia Hewston
    Postcode
    B5
    Rent PCM
    £500
    Experience:
    Would you use the agent again? Yes
    Latha Jayaprakash Sophia Hewston
    Latha JayaprakashSophia Hewston

    Owning properties in multiple towns enables a landlord to easily compare various letting agents.

    Northwood in Bromsgrove Street, Birmingham win my 'service award' by a country mile. Nin and his team do their job - thy really 'manage'.

    Management is fully-controlled in a simple, efficient manner. Communications are excellent. Unusual incidents are dealt with, with an appropriate level of urgency. All members of staff are friendly, competent, and reliable. They always go 'that extra mile'. They've given me 10 years of excellent service.

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  7. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    B20
    Rent PCM
    £595
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Northwood Birmingham have managed my property for over two years and I have remained loyal with Northwood for a variety of reasons: the company's attention to detail; the staffs' prompt response to my queries; the regular feedback I receive about my property; the speed at which they find and vet new tenants; and the overall professional approach of the organisation. I would like to add that the Director, Nin, was extremely helpful and supportive in the early days of letting my property, when I encountered some technical issues with my flat.

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  8. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    B5
    Rent PCM
    £595
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    They have been my agents for a few years now and I find them to be courteous, and pro active. They tend to any issues very quickly which is very important for a landlord.

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  9. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Sophia Hewston
    Postcode
    B5
    Rent PCM
    £625
    Experience:
    Would you use the agent again? Yes
    Sophia Hewston 
    Sophia Hewston

    Professional, efficient, timely communication from Nin and Sophia at Northwood.
    Being overseas most of the time, it is important to get the right letting agent to manage the property. I had a bad experience with the previous letting agent and this made me choose carefully the second time around. And I have not been disappointed.

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  10. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Nin Rehal, Sophia Hewston
    Postcode
    B5
    Rent PCM
    £625
    Experience:
    Would you use the agent again? Yes
    Nin Rehal Sophia Hewston
    Nin RehalSophia Hewston

    When I purchased the flat I needed to rent it out quickly,Nin was able to organise decor and furniture very quickly and the flat was rented out straight away , which was very handy for me as I live a couple of hours away and I was very busy at work , this saved me money in the long run .
    Communication is very good with maintenance ect .
    Overall very professional and friendly team .

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  11. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Sophia Hewston
    Postcode
    B5
    Rent PCM
    £850
    Experience:
    Would you use the agent again? Yes
    Sophia Hewston 
    Sophia Hewston

    Excellent agency. I have been using them for 3 years now.
    They are very helpful and very friendly.
    Highly recommended

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  12. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    B5
    Rent PCM
    £950
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I would like confirm that,in my opinion, Northwood Estate Agent remains one of the best agents that I have come across. I believe that all the staff that I have dealt with are well-trained and possess
    excellent inter-personal skills. Moreover,there has been a consistently high standard of service since
    our very first meeting together. This is evidenced by the fact that my properties are continually well
    occupied. Finally, whenever I have encountered any issues or problems they have been readily pursued and rectified without any delay.

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  13. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    B1
    Rent PCM
    £600
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Northwood took over my property when a long term tenant moved out. Within a week, they had prospective tenants viewing the flat, and I was impressed when they had a firm tenant before my existing one had moved out. I opted for a weeks break to refreshen the property, and the new tenant moved in.
    After 6 months, the tenant moved out and again, with just a week break, the next tenant had moved in.
    I get regular updates from Northwood as to the state of the property - something my previous agent never sent me.
    I am well pleased with this company and can highly recommend them to any landlord looking for a professional letting and managing service.

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  14. How much is my property worth?

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  15. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Sophia Hewston, Aaran Ryatt
    Postcode
    B5 4
    Experience:
    Would you use the agent again? Yes
    Sophia Hewston Aaran Ryatt
    Sophia HewstonAaran Ryatt

    Very professional and excellent team work. Very equipped with answers and sorting out tenant needs and landlord requirements. Well commended.

    Comments on the Agents fees

    “GOOD VALUE FOR MONEY COMPARED TO OTHER AGENTS.”


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  16. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    B23
    Rent PCM
    £415
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    This is my second year of dealing with Northwood. Their service and professional approach has been outstanding.
    clearly a very well disciplined and focused team who pay attention to detail.
    Correspondence, both written and verbal has been timely and well preseneed with all enquiries being dealt with expeditiously.
    When you phone up, the staff know who you are almost before you've finished introducing yourself. A first class service.

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  17. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Sophia Hewston, Aaran Ryatt
    Postcode
    b5
    Rent PCM
    £500
    Experience:
    Would you use the agent again? Yes
    Sophia Hewston Aaran Ryatt
    Sophia HewstonAaran Ryatt

    Sophia and Aaran have been great in helping me move in to the property. I have always been updated with the progress of the property and it was ensured that the property was in excellent condition when I moved in. I have been a tenant with this agency for some years now and the level of customer service is absolutely brilliant. The team have always been quick abd accurate with their responses and given good advice when needed. I would definitely recommend to others!

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  18. A 4 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    B5
    Sold Price
    £122500
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    This is a very efficient team. We had very good service to purchase this lovely property.I appreciate they help us a lot to complete this transaction.

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  19. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    B66
    Rent PCM
    £595
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Excellent service & most helpful team with all areas of the lettings process. Would highly recommenf them to any prospective landlords

    Comments on the Agents fees

    “REASONABLE FEES FOR A COMPREHENSIVE SERVICE”


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  20. A 5 -star review by ''

    Branch:
    70 Bromsgrove Street (Southside) (Birmingham) (West Midlands)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    B16
    Rent PCM
    £600
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    It's my first time I've use an estate agent to manage my property and I was quickly recommended Northwood, Southside estate agent by my solicitor. After speaking to Nin on the phone first time, I had no concern and I wanted to use them. They were very happy to crack on my work and sorted out everything for me. I definitely recommended it. Keep up with the good work!!

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  21. A 1 -star review by ''

    Branch:
    8 Market Place (Warminster) (Wiltshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    BA12
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    As a tenant they really did not seem to care about us, we had so many issues during our tenancy and they just said they would pass the information to the landlord and await his decision, which was usually to do nothing, at which point they felt they had done their job, even to the point of having us rent a property with a 31 year old gas boiler which had constant problems culminating in a sick family and a condemned boiler with engineers and doctors saying Carbon mon! Official complaints were met with a proposal of a £200.00 'compensation'. Complaint now gone to head office.
    I am also a landlord and there have been cases in the past where my agent (obviously not Northwood), have just gone ahead and completed appropriate works as necessary, I cannot believe that Northwood don't seem to think they have a duty of care to their Tenants and seem to feel that they have no responsibility other than to pass messages and information between tenant and landlord!

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  22. A 1 -star review by ''

    Branch:
    43-45 Cross Street (Sale) (Cheshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Daniel Harris
    Postcode
    WA14
    Rent PCM
    £500
    Experience:
    Would you use the agent again? No
    no photo 
    Daniel Harris

    From the start me and my flat mate felt patronized and completely left alone when it came to any problems with this flat. to be fair to northwood, problems we had were due to issues with the property itself. I recently found out that the landlord was est mates (the estate agents quote) with the branch manager. This is probably why there wasn't much pressure put on the landlord to get problems solved.

    Any problems we had we notified northwood in writing by email so we had a paper trail of the issues. Also because of the demeaning manor we were spoken to when contacting them. rather than... (read more)

    Comments on the Agents fees

    “ADMIN FEES VERY HIGH”


    What could Northwood do to change your mind??

    “quicker response to emails. Actually sound like you want to help your tenants. I would highly recommend they get away from this landlord as the property is falling apart. the flat below us which i am guessing is owned by the same landlord had water running down all 4 walls in their apartment. they were also suffering from a leak pretty much the whole time they lived there. Most tenants moved on pretty quickly which im not surprised about at all.”


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  23. A 4 -star review by ''

    Branch:
    46-48 George Street (Oldham) (Lancashire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    David Procter, joanne wildman
    Postcode
    ol4
    Rent PCM
    £550
    Experience:
    Would you use the agent again? Yes
    no photo no photo
    David Procterjoanne wildman

    We moved into the property just before Xmas 14. The process was made easy by staff. Staff members are mostly extremely helpful. I have had dealings with David and Jo. Generally contact is easily made especially with Jo but sometimes I can be waiting for call backs. Other than that a positive start to the tenancy.

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  24. 3
    people found this
    helpful.

    A 2 -star review by ''

    Branch:
    199 Westburn Road (Rosemount) (Aberdeen) (Aberdeen City)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    Ab32
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Two month notice period is not helpful for tenants who often want to move out quickly. However this can in practice be up to three months because they insist you give notice from the anniversary of moving in (ish date they call it) as we found to our cost i.e. we wanted to move out since the beginning of July, but ended up having to pay rent until mid-September.

    They have many intrusive inspections and are quite fussy regarding this. They were very harsh on the final inspection of our property, despite us havintg paid a lot of money to have it priofessionally cleaned including carpet... (read more)

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  25. View All Comments (2)by Matt  06/02/2015

    Dear Tenant I am sorry to hear that you were unhappy with the service received. I have no record of your complaint on file but please feel free to contact me should you wish to discuss further. With regard to the two month notice period and termination date of the lease, we are constrained by the law on this and we do explain this as part of our full check in service. I am sorry to hear that you believe our inspections to be intrusive. As part of our fully managed service we inspect our properties on a quarterly basis and this is for the benefit of the tenant and the landlord as part... (read more)
  26. How much is my property worth?

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  27. A 5 -star review by ''

    Branch:
    97 Hewlett Road (Cheltenham) (Gloucestershire)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Nikki Ponsford
    Postcode
    GL3
    Rent PCM
    £750
    Experience:
    Would you use the agent again? Yes
    no photo 
    Nikki Ponsford

    I have rented my property through Nikki at Northwoods after a recommendation. The house was a new house, and Nikki went the extra mile to ensure that the house was OK after the builders had moved out. Nikki checked the house, done the snagging list etc etc. The tenants have all been great, and the service has been excellent, I cannot recommend Nikki and her team enough. All the advice has been helpful, and the house has been checked regularly and kept to a good standard.

    will use Northwoods again definitely

    Comments on the Agents fees

    “VERY GOOD VALUE FOR MONEY AS THE SERVICE IS EXCELLENT,.”


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  28. 1
    person found this
    helpful.

    A 1 -star review by ''

    Branch:
    35 Church Street (Basingstoke) (Hampshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Carley Warner
    Postcode
    RG21
    Rent PCM
    £1000
    Experience:
    Would you use the agent again? No
    no photo 
    Carley Warner

    Avoid Northwoods Letting! Complete and utter thieves! At the end of my tenancy, they used all these bogus companies to make up receipts of supposed work they did to the house after my departure. None of the companies had Tax id's and all the invoices were created on MS Word. On top of, they are super unprofessional. They are insanely rude and poorly spoken. At the end of the day, Northwood's is focused on drawing business in from landlords. They don't care about me their tenant, even if you pay them promptly every month. I spent over a year in a house with many repair issues. They kept rescheduling repair dates, forcing me to move out. Poor service, poor management, and houses that are tarted up to hide disrepair= avoid at all cost!

    Comments on the Agents fees

    “ALTHOUGH I WAS THE ONLY ONE WORKING IN MY HOME, THEY STILL DECIDED TO RUN A CREDIT CHECK, WHO\'S A STAY AT HOME PARENT. I WAS CHARGED £700 FOR THE PLEASURE.”


    What could Northwood do to change your mind??

    “They did not act fair and were completely underhanded. I paid them rent on time, and they never bother to do repairs. In the end, they created bogus invoices for unnecessary work, and charged me for it. Absolutely disgusting and disgraceful!”


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  29. A 5 -star review by ''

    Branch:
    20 Upland Road (Dulwich) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Duncan Burge
    Postcode
    cr7
    Sold Price
    £210000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Duncan Burge

    Duncan assessed my property and told me what he could and could not acheive and by when.
    He was very organised and delivered. However when Duncan went on leave. His team were not so efficient, communication was bad and they were not very helpful. If you can get Duncan to sell your property then you cant go wrong. Duncan is straight forward, helpful and a really nice guy.

    Comments on the Agents fees

    “BECAUSE DUNCAN DID WHAT HE SAID HE WOULD, AND WAS SO HELPFUL. I HAVE NO COMPLAINTS ABOUT HIS FEES.”


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  30. View All Comments (1)by Duncan  03/02/2015

    Thank you very much for the review. It was a pleasure to sell your property for you. I am sorry that the office staff struggled to deal with a surveyor who refused to collect keys from us.
  31. 1
    person found this
    helpful.

    A 1 -star review by ''

    Branch:
    48 London Road (St Albans) (Hertfordshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    AL1
    Rent PCM
    £1000
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Nice customer service at face value, though the process as a tenant has been awful, I personally would not use or recommend Northwood for tenants.

    They with held info regarding a guarantor being able to sign remotely till the day after there cut off. (i'm self employed) I found this out while signing the contract. At that time I asked, if my guarantor could sign remotely as not local, was told yes this should be ok. I arrange moving, inform my current landlord when i'll be moving out. 2 days later Northwood told me it would not be possible. This caused a few issues, both with organising... (read more)

    Comments on the Agents fees

    “OBVIOUSLY SOME AGENTS HAVE EXTREMELY EXCESSIVE FEE\'S.”


    What could Northwood do to change your mind??

    “Obviously some agents have extremely excessive fee\'s.”


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  32. View All Comments (2)by tl  03/02/2015

    Thank you for your review. I’m sorry you felt a need to make these comments in the first place but we always strive to keep our tenants well informed and to be clear on the processes. Also as agents we have certain obligations to our landlords such as carrying out management inspections. However, we always value feedback so that we can continue to improve our service levels and, as such, I welcome the opportunity to discuss further. Please call the office or email me on timleighton@northwooduk.com
  33. A 5 -star review by ''

    Branch:
    46-48 George Street (Oldham) (Lancashire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Alex Turner, Mike
    Postcode
    OL1
    Rent PCM
    £475
    Experience:
    Would you use the agent again? Yes
    no photo no photo
    Alex TurnerMike

    I have been a tenant with Northwood Oldham since July 2009. The service which was provided by the agency is amazing. I have dealt with all the staff they are all helpful, friendly and kind. They made me feel very comfortable and special. Recently, I had to move home and they helped me through the whole process to find the perfect property which I was trying to find. I'm very grateful for them and I will never leave this agency because I'll never find another people like Alex, Mike, David, Jo and Emily anywhere else. Thank you Northwood.

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  34. A 4 -star review by ''

    Branch:
    46-48 George Street (Oldham) (Lancashire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Emily Landregan
    Postcode
    OL4
    Rent PCM
    £475
    Experience:
    Would you use the agent again? Yes
    no photo 
    Emily Landregan

    Emily was helpfull throughout my initial application and the subsequent move. I needed this as hassle free as possibel due to sudden personal circumstances. The process was straightforward and well managed. I have been happy with the service since I moved in and any issues (eg my tap leaking) have been dealt with quickly.
    Overall I am very happy.

    Comments on the Agents fees

    “.”


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  35. A 5 -star review by ''

    Branch:
    46-48 George Street (Oldham) (Lancashire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    joanne wildman
    Postcode
    OL2
    Experience:
    Would you use the agent again? Yes
    no photo 
    joanne wildman

    I was looking for a property in the Oldham area asmy husband moved jobs. Joanne was so helpful, really listening to my needs, to ensure I ended up with the perfect property. Well done Northwood!

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  36. A 5 -star review by ''

    Branch:
    3 Parkside ( ) (Crawley) (West Sussex)
    Services:
    Lettings (as a Landlord)
    Staff Member
    ben sadler-coates
    Postcode
    RH10
    Rent PCM
    £950
    Experience:
    Would you use the agent again? Yes
    no photo 
    ben sadler-coates

    I have been a client of Northwoods Crawley for over 5 years in the capacity of a landlady. I cannot praise all the staff enough they 'ALL' have provided me with a first class customer service which has been second to none. Nothing has ever been to much trouble and when issues have arisen with the property they have contacted me immediately and kept me informed. It has always been easy to contact the branch and they always return calls. I have dealt with other letting firms which is how I can provide such glowing feedback. I highly recommend anyone to use their services. In this day and age you just seem to accept rudeness and unprofessionalism but Northwoods offers a service which is professional and organised. The staff are friendly and go out of there way to offer assistance where needed.

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  37. A 5 -star review by ''

    Branch:
    46-48 George Street (Oldham) (Lancashire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    OL2
    Rent PCM
    £700
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Northwood have given me an excellent service as a tenant. Some minor maintenance issues were dealt with very promptly and to a high standard. Gas safety and property inspections are spot on regular almost to the hour each year, and whenever I have contacted the office I have only been met with a polite, friendly and extremely professional and helpful service.

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  38. A 5 -star review by ''

    Branch:
    46-48 George Street (Oldham) (Lancashire)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Joanne Wildman
    Postcode
    OL15
    Rent PCM
    £450
    Experience:
    Would you use the agent again? Yes
    no photo 
    Joanne Wildman

    I have been using Northwood for several years now to let out my property as my previous agent closed down and in any case I hadn't been satisfied with the service I was receiving.
    Northwood and in particular Joanne Wildman have provided an excellent level customer of service and any issues have been promptly and efficiently dealt with. I have a full time job and a growing family and as such being able to rely on Joanne to manage my property has been a great help.

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