If the UK estate and letting agent industry needed yet another reminder of how important their customers’ views are, then they should take notice that another major milestone in consumer power has been passed this week.
allAgents.co.uk has announced that they have now accumulated over 20,000 independent reviews of UK Estate and letting Agents on its popular directory and review site.
More importantly the company is delivering on its predictions that reviews in this sector are growing 150% year on year with more than 11,000 new reviews having been posted since August 2011.
The management team are delighted to reaffirm that “This clearly shows why reviews are here to stay. Agents who continue to ignore how they impact on public perception are already losing business to their competitors who encourage transparency from the outset. We are proud to be providing a platform that allows consumers to share experiences before they commit to what is for many, a life changing transaction.”
The 20,000 marker comes on the same day that allAgents announced the launch of their 2012 People Awards where reviews with nominated agent staff members will be collated over the next twelve months to identify the individuals who are rated as the best of the best by their clients.