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Estate Agent Central London

MyLondonHome

Agent rating: 4.8 out of 5.0 based on 729 ratings. This website contains 729 user reviews of MyLondonHome.

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  • MyLondonHome actively promote the views of their customers by linking directly from their website to this page. Transparent agent reviews are subject to additional random verification checks.

    MyLondonHome have also signed a declaration to maintain public access to open and independent customer feedback and are awarded this best practice transparency profile by AllAgents.

Contact MyLondonHome


Phone:   0207 222 2500

 

Offices / Branches


 
  • (715)
    London - Westminster, 35 Old Queen Street, SW1H 9JA

  •  
  • update branch
Rent your central London Property

Filter Reviews

  • Sales (as a Vendor)34
  • Sales (as a Buyer)75
  • Sales (Prospective customer)6

  • Lettings (as a Landlord)182
  • Lettings (as a Tenant)374
  • Lettings (Prospective customer)20
  • Repair/Property Management1

  • They manage our building5
  • They are our factor2
  • They manage our estate2

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys6
  • Conveyancing4

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This firm is ranked 12 out of 12660 in the UK

Overall Customer Rating

4.81 out of 5.00

  • 721 recommend
  • 8 disapprove

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This branch is also ranked:

1 out of 75
in the SW1 League Tables
3 out of 3741
in the London League Tables
3 out of 21675
in the UK

Agent Information

MyLondonHome is a central London estate agency focused on providing the utmost in professional, transparent and fair customer service. We are proud of our strong morals and have built our business on them; a model we have proven to be the sturdiest of foundations. Our goal has always been not only to become the leading sales and letting agency in central London, but to use an ethical approach at all times. Our diverse range of clients, from individual property owners to large-scale investors, are testament to the fact that our method works.

No photo or video of branch available

Opening Hours

  • Mon: 08:00 - 19:00
  • Tue: 08:00 - 19:00
  • Wed: 08:00 - 20:00
  • Thu: 08:00 - 19:00
  • Fri: 08:00 - 19:00
  • Sat: 09:00 - 17:00
  • Sun: Closed

Registered With

  • OFT
  • DPS
  • TDS
  • GPEA

Areas Covered

SW1PSW1Y
SW1VSW1E
SW1WSE1
SW1HSW1X
SW1AW1T -
W1T - SW3 - W1K - W1USW7 - W1H - W1G - W1W
W1J - SW8

Customer Reviews  (Page 1 of 25)

Page last updated on: 02-Sep-2014 11:10:46

  1. 2
    people found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'James Harris' 5/11/2013

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Bryce Moses, Natalie Jacobs
    Postcode
    SE1
    Experience:
    Would you use the agent again? Yes

    After conducting a search on Zoopla which then mailed a large number of agents with our details, My London Home were one of the first to get in contact. I liked the structure of their property alerts and the speed of the response when we saw some that we wanted to view.
    Despite some initial difficulty viewing the first place (tennants at fault) we were given a tour of two places that matched our criteria exactly.
    The whole prcoess was extremely efficient and we felt that Bryce and team were really working with us to secure the property we wanted. In the end, we had found our property and had a move in scheduled just 7 days later.
    This sort of turn around time is not something I had experienced with other agents.
    Addtionally, the team have a continued to support us with any questions we have had post move in, giving us a sense of genuine customer service as opposed to a hard sell/quick move.
    Post this tenancy I would definately go through MLH again.

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    View All Comments (1)by Steven  05/11/2013

    Thank you for the positive feedback, James, It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! I have already let both Bryce and Natalie know of your fantastic comments! I'm delighted that you experienced such a brilliant service. Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  2. FEATURED REVIEW

    A 5-star review by 'Chantal LAFRONTIERE' 10/10/2013

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Megan Carmichael, Lisa Yoshimoto
    Postcode
    SE1
    Experience:
    Would you use the agent again? Yes

    I found four musketeers. Four managers who struggled to find the right tenant for my apartment. These musketeers whose names are Lisa Yoshimoto, Megan Carmichael, Christian Barr and Adam Anker. They showed a serious, a speed and efficiency foolproof, an intelligence and a highly structured organization that made me think that the process was easy.

    I appreciated their honesty, their knowledge and professionalism and I trust them completely.

    French, I have never seen such agents as Lisa, Megan, Christian and Adam so patient with me because of the language barrier.

    I'm happy that my apartment is managed by MyLondonHome.
    Thank you to all of you and also James Garraway, Helen Cresswell, Katie Gregoriou,
    and finally Steven Herd who knows how to surround himself with a great team.

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    View All Comments (1)by Steven  16/10/2013

    Wow! Chantal! Thank you so much for the positive feedback! It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! We are so grateful to receive such a comprehensive review and I'm absolutely delighted you are so happy with our service. I have let all the team know of your wonderful comments. Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  3. FEATURED REVIEW

    A 5-star review by 'Gehane' 10/10/2013

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Daniel Quicke, Hannah Taylor
    Postcode
    sw6
    Experience:
    Would you use the agent again? Yes

    I have been so impressed everytime I dealt with the staff of my london home, starting with Mr. Quike who managed at a very short notice and at great flexibility to accomodate us to view this property for which we fell in love instantly.

    My second contact with My london home was with Mrs Taylor to put the house in the market. It was our first experience letting in London and Mrs Taylor helped us through the process and made it so painless it sounded as too good to be true. She then surpassed herself by managing to secure a let within the week after just one viewing.

    I cann't stress enough not just the professionalism but also the friendliness and humane approach of your staff. Thank you so much.

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    View All Comments (1)by Steven  10/10/2013

    Wow! Thank you for such positive feedback, Gehane. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! I will speak to Daniel and Hannah immediately and let them know of your fantastic comments. I'm so pleased you are happy with our service! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  4. A 5-star review by 'Gabrielle Amies' 31/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Kelly Scott
    Postcode
    SE1
    Rent PCM
    £4950
    Experience:
    Would you use the agent again? Yes
     
    Kelly Scott

    Kelly Scott..was always very polite, prompt in getting back to me and followed up all my requests. She personally made sure the apartment was left in a very condition (one that I would be happy with) after the tenants vacated. She spent a lot of her own personal time ensuring the flat was presented in a good manner for future viewings after the tenant left. She ensured that bond deductions I wanted were made and worked very hard to ensure this. I can't fault her in her service and professionalism and I highly praise her work and dedication to her clients and her work. Thank you Kelly

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  5. View All Comments (1)by Steven  01/09/2014

    Thank you for the positive feedback, Gabrielle. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  6. A 1-star review by 'varma' 31/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    SE1
    Rent PCM
    £375
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    The agent was very helpful in following up on requests and contacting the landlord to pass through our requests. Always quite prompt in replying to emails and seemed genuine in his efforts

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  7. View All Comments (1)by Steven  01/09/2014

    Hi Varma, Thanks for the positive feedback - I'm so pleased you're happy with our service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  8. A 5-star review by 'A. Brazier' 27/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Adam Carter
    Postcode
    N5
    Rent PCM
    £410
    Experience:
    Would you use the agent again? Yes
     
    Adam Carter

    When looking to move flat we set up a host of viewings with a number of different agencies.

    Friendly and honest Adam Carter from My London Home completely changed my perception of the 'estate agent'. It's refreshing to view a property where you don't feel the agent is trying to manipulate you into moving into their property. The viewing was a pleasure, leading me to call my housemates and tell that that i'd just found our new flat.

    All my dealings so far with Adam & My London Home have made moving stress free for the first time.

    I would definitely recommend them if you're interested in great customer service and the best agency fees i've come across!

    Comments on the Agents fees

    “EXCEPTIONALLY LOW FEES AND GREAT CUSTOMER SERVICE!”


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  9. View All Comments (1)by Steven  01/09/2014

    Thank you for the positive feedback! It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! I'm over the moon that we've managed to change your perception of an 'estate agent'. Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  10. A 5-star review by 'Mengxiao' 27/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Kelly Scott
    Postcode
    SE1
    Rent PCM
    £2300
    Experience:
    Would you use the agent again? Yes
     
    Kelly Scott

    I first contacted Mylondonhome 2 years ago, and that was my first time rent a flat. I was worried about everything. Fortunately, I choose the right agent. They helped me deal with everything and I found the perfect flat within my budget in a week. After moving into the flat, I called Kelly couple of times for maintaining, she always respond quick. Mylondonhome is definitely a reliable agent and I will definitely recommend it to my friend.

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  11. View All Comments (1)by Steven  01/09/2014

    Thank you for your positive feedback, Mengxiao. I am pleased you enjoyed your experience with MyLondonHome. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  12. A 5-star review by 'TV' 26/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Hannah Taylor
    Postcode
    SE1
    Experience:
    Would you use the agent again? Yes
     
    Hannah Taylor

    Hannah and My London Home were courteous, professional and speedy in obtaining a tenant for our property. I hope the management side of the business is as good.

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  13. View All Comments (1)by Steven  01/09/2014

    Hi TV, Thanks for your positive comments, delighted Hannah could be so helpful. I have every confidence that our Property Management department will live up to your expectations. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  14. A 5-star review by 'Peter Ng' 24/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Daniel Quicke, Praveen Nandakumar
    Postcode
    SE1
    Rent PCM
    £2640
    Experience:
    Would you use the agent again? Yes
     
    Daniel QuickePraveen Nandakumar

    I am a foreign property owner and this is my first experience with a letting agent, which I was apprehensive at first. But after the initial meeting with Hannah & discussions with Daniel Quicke , I was comfortable to go forward, They found me a credible tenant just within 3 days, can anyone beat that.
    Together with the after sales service from Praveen Nandakumar from property service section, all documentations & service matters were resolved online many thousand miles & time zones away without any issue & I am glad to say that the tenant was able to move in within a week.
    My hats off & sincere heartfelt thanks to Hannah, Daniel & Praveen again for a job well done.
    I have no qualms in using their services again.

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  15. View All Comments (1)by Steven  01/09/2014

    Thank you for your positive feedback, Peter. I am pleased you enjoyed your experience with MyLondonHome. You can be sure I'll inform all of the team of your great comments! As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  16. A 5-star review by 'Talitha' 22/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    N5
    Rent PCM
    £1500
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    The staff member always response my email very quick and in clear instructions. We also could manage everything really fast since the beginning my friend (the other tenant) and I contacted MyLondonHome (to look at the property for the first time and the further process until we get the keys).

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  17. View All Comments (1)by Steven  01/09/2014

    Thank you for the positive feedback, Talitha. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  18. A 5-star review by 'Kevin' 21/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Praveen Nandakuma
    Postcode
    SE11
    Rent PCM
    £1517
    Experience:
    Would you use the agent again? Yes
     
    Praveen Nandakuma

    Praveen was helpful and clear from the start of the process of preparing for me to move in. He dealt with all my queries and issues, with speed and efficiency. He has been willing to talk through any issues that have arisen and have rectified any and all that fall within MyLondonHome’s remit. I couldn't have asked for a more competent person to deal with my Tenancy.

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  19. View All Comments (1)by Steven  01/09/2014

    Thank you for your positive feedback, Kevin. I am pleased you enjoyed your experience with MyLondonHome. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  20. A 5-star review by 'Kevin' 20/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Tom Gilchrist
    Postcode
    Nw1
    Experience:
    Would you use the agent again? Yes
     
    Tom Gilchrist

    Tom has been very helpful in all aspects of the purchase. The combination of his professionalism, straight talking and friendly nature are what you need in an industry not renowned for trustworthiness.
    His advice has been honest and thoughtful.

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  21. View All Comments (1)by Steven  20/08/2014

    Thank you for the positive feedback, Kevin. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! I agree the industry often gets a bad press and I'm proud to employ people such as Tom who are constantly challenging this stereotype. Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  22. A 5-star review by 'Yb' 18/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    Se1
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Excellent agent who are very responsive and very adept at handling lets professionally and competently. I would highly recommend them to any customer.

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  23. View All Comments (1)by Steven  20/08/2014

    Thank you for your positive feedback. I am pleased you enjoyed your experience with MyLondonHome. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  24. A 5-star review by 'JWhiteley' 18/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Daniel Novitt
    Postcode
    W1H
    Rent PCM
    £11750
    Experience:
    Would you use the agent again? Yes
     
    Daniel Novitt

    Daniel was immediately helpful and called out the contractor the same day. I came back from work to find all the plumbing done to a high standard despite me exacerbating the situation trying to fix it myself. Can't fault Daniel's assistance one bit.
    James Whiteley
    18 Molyneux st

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  25. View All Comments (1)by Steven  20/08/2014

    Thank you for your positive feedback, James. I am pleased you enjoyed your experience with MyLondonHome and that Daniel could be of such great assistance. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  26. A 5-star review by 'Tom Gilchrist' 18/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Tom Gilchrist
    Postcode
    SW8
    Sold Price
    £700000
    Experience:
    Would you use the agent again? Yes
     
    Tom Gilchrist

    From the first day till the completion day, Tom Gilchrist was very efficient in handling the sale.
    He was thorough in showing us the property and very knowledgeable with the development.
    I was alway very impressed how quickly he responded to my queries , and sorted any problem we had. He was friendly and very helpful, and best of all, he always had a smile, nothing was too much for him!!

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  27. View All Comments (1)by Steven  20/08/2014

    Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Glad to hear Tom was such great help - and he smiled - fantastic! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  28. A 5-star review by 'VJ' 17/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Daniel Novitt
    Postcode
    SW3
    Experience:
    Would you use the agent again? Yes
     
    Daniel Novitt

    Daniel dealt quickly and efficiently with the renewal of the lease. He communicated very well with both landlord and tenant and made sure that each party was well represented and happy with the terms. His skill always ensures a good, ongoing relationship between all parties.

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  29. View All Comments (1)by Steven  20/08/2014

    Thank you for your positive feedback, VJ. I am pleased you enjoyed your experience with MyLondonHome. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  30. A 5-star review by 'Olivia' 16/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jack Warren
    Postcode
    SE1
    Rent PCM
    £2556
    Experience:
    Would you use the agent again? Yes
     
    Jack Warren

    After a brief conversation about what we were looking for, Jack showed us all the right properties in one afternoon and we found the flat we wanted. He was extremely helpful and honest in helping us to assess all properties accurately. Jack's knowledge and integrity made finding the right property a process that couldn't have been any easier- we're very grateful.


    Daniel was determined to help make the paperwork surrounding our tenancy agreement as easy to complete as possible. He kept us well informed of the necessary steps and enabled us to secure access to our flat in record time. He's quick to reply to all queries and went above and beyond to ensure we secured the flat we wanted.

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  31. View All Comments (1)by Steven  20/08/2014

    Thank you for your positive feedback, Olivia. I am pleased you enjoyed your experience with MyLondonHome. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. P.S. Fantastic news that both Jack and Daniel were such a help to you. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  32. A 5-star review by 'Rhys' 15/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jack Warren, Christian Barr
    Postcode
    SW8
    Rent PCM
    £6500
    Experience:
    Would you use the agent again? Yes
     
    Jack WarrenCristian Barr

    I found that both Jack Warren & Christian Barr displayed the utmost in professionalism, knowledge and customer care ensuring the process was seamless. I found both to be extremely flexible and helpful at all times including regarding viewing times. All in all together with the above their enthusiasm was unparalleled which helped make the whole process very enjoyable. Well done guys!

    Comments on the Agents fees

    “ALL ACTIONS TO SECURE THE BEST PRICE POSSIBLE WERE EXPLORED.”


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  33. View All Comments (1)by Steven  20/08/2014

    Thank you for your positive feedback, Rhys. I am pleased you enjoyed your experience with MyLondonHome. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  34. A 5-star review by 'Dene' 15/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Daniel Novitt, Lisa Yoshimoto
    Postcode
    SW1V
    Rent PCM
    £1085
    Experience:
    Would you use the agent again? Yes
     
    Daniel NovittLisa Yoshimoto

    From first contact everyone I have dealt with at My London Home has been professional, friendly and efficient.

    I have been kept informed at each and every step of the letting process which ran as smoothly as possible.

    I would definitely recommend My London Home.

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  35. View All Comments (1)by Steven  20/08/2014

    Thank you for the positive feedback, Dene. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  36. A 4-star review by 'Napisa' 14/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    SE1
    Rent PCM
    £450
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    The agency was quick to reply to my e-mail and has been helping me with issues concerning my property. They were helpful and friendly.

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  37. View All Comments (1)by Steven  01/09/2014

    Hi Napisa, thanks for your positive feedback. Enjoy your new property. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  38. A 5-star review by 'Aaron Miller' 14/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    ellis street
    Postcode
    SE1
    Rent PCM
    £2300
    Experience:
    Would you use the agent again? Yes
     
    ellis street

    My wife and I have been living in this flat for 4 years now. Ellis has always been our agent and the service has been tremendous. We just recently signed on for another year at our flat because Ellis has been highly responsive to our needs. He helped us get our refrigerator replaced which we'd been quietly struggling with for the last several months, and he's always quick to help when we need his assistance. We're very pleased with our choice of rental and this is due in large part to the excellent customer service we received from Ellis. Many thanks!
    Aaron and Adriana Miller

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  39. View All Comments (1)by Steven  01/09/2014

    Thank you for your positive feedback, Aaron. I am pleased you enjoyed your experience with MyLondonHome. I'm delighted to pass this wonderful comment on to Ellis! As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  40. A 5-star review by 'Sherry' 14/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Hannah Taylor, Adam Carter
    Postcode
    SW1P
    Rent PCM
    £315
    Experience:
    Would you use the agent again? Yes
     
    Hannah TaylorAdam Carter

    Hannah, Adam, Ellis, Kelly and the rest of the team were a great help in letting my property in record time; mostly due to my work commitment abroad.
    They found me suitable tenants and were at all time professional and friendly. I would definitely recommend MyLondonHome Westminster! Thank you :)

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  41. View All Comments (1)by Steven  01/09/2014

    Thank you for the positive feedback, Sherry. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! It looks like you dealt with a number of our team, delighted they were all of such great help! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  42. A 5-star review by 'Jenny Chiu' 13/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Hannah Taylor
    Postcode
    SW1W
    Rent PCM
    £450
    Experience:
    Would you use the agent again? Yes
     
    Hannah Taylor

    As a first time landlord, I feel grateful to receive an excellent service provided by Hannah Taylor. She is very professional, patient, and willing to update me with the latest news on London's letting market. My husband and I really appreciate her efficient and would definitely recommend her to all the prospective landlords.

    Comments on the Agents fees

    “WOULD RECOMMEND TO HAVE FURTHER DISCOUNT WHILE RENEWING THE TENANCY CONTRACT NEXT YEAR.”


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  43. View All Comments (1)by Steven  01/09/2014

    Thank you for your positive feedback, Jenny. I am pleased you enjoyed your experience with MyLondonHome. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Thank you for the comment regarding our fees, we will definitely put this under consideration at our next board meeting. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  44. A 5-star review by 'D N' 12/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Adam Carter
    Postcode
    W2
    Experience:
    Would you use the agent again? Yes
     
    Adam Carter

    Adam showed me a new place and had me signed up in less than 10 minutes. A refreshing experience compared to a lot of the dodgy agents around London.

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  45. View All Comments (1)by Steven  01/09/2014

    Thanks for the feedback! Always great to read of another positive experience! Steven – MD@MyLondonHome.com www.MyLondonHome.com
  46. A 5-star review by 'Wiji' 8/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Francesca Kosh
    Postcode
    SE1
    Rent PCM
    £650
    Experience:
    Would you use the agent again? Yes
     
    Francesca Kosh

    Francesca was very plesant and went the "extra yard" to help me find a flat that met my requirements. Alsthough the first few flats I saw did not meet my requirements, she was patient and found an alternative that worked.

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  47. View All Comments (1)by Steven  01/09/2014

    Thanks for your lovely comment, Wiji. Delighted to read such positive comments! Steven – MD@MyLondonHome.com www.MyLondonHome.com
  48. A 5-star review by 'Buket' 4/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Daniel Novitt
    Postcode
    Se1
    Rent PCM
    £2513
    Experience:
    Would you use the agent again? Yes
     
    Daniel Novitt

    Trying to instigate a move from Sussex to London is difficult at the best of times. Daniel was able to interpret exactly what we wanted for our new home and facilitated every step towards confirmation of the tenancy. We were able to sign electronic contracts which again made it all the more easier. Thank you to home and the team at my London home.

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  49. View All Comments (1)by Steven  01/09/2014

    Thank you for your positive feedback, Buket. I am pleased you enjoyed your experience with MyLondonHome. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  50. A 5-star review by 'Alexander' 2/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Kristina Pascuzzi, ellis street
    Postcode
    SW8
    Rent PCM
    £450
    Experience:
    Would you use the agent again? Yes
     
    Kristina Pascuzziellis street

    First of all, I was really happy with the choice of different developments mylondonhome offers in the Central London. The agents would always listen to my wishes in first place and would try to satisfy them fully. Apart from that, I was really satisfied with the speed those guys were responding to my emails, queries or simply dealing with my questions on the phone. From my point of view they have proven to be creative and flexible due to certain circumstances and time limit I had. All in all, I am happy with the choice of the estate agency as the agents tried to make the whole process as trouble-free as possible.

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  51. View All Comments (1)by Steven  01/09/2014

    Thank you for the positive feedback, Alexander. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  52. A 5-star review by 'Mike' 1/8/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Adam Anker
    Postcode
    SE1
    Experience:
    Would you use the agent again? Yes
     
    Adam Anker

    Unfortunately my expectations of estate agents in London are incredibly low, so I was very pleasantly surprised when My London Home turned out to be so professional and helpful. Adam kept in regular contact, and I found him to be a lot more genuine than any agents I have dealt with in the past. My London Home are by far the best agents I have ever used.

    Comments on the Agents fees

    “THERE ARE APPARENTLY NO AGENCY FEES, WHICH ALMOST SOUNDS TOO GOOD TO BE TRUE. BUT IF IT IS TRUE, THAT IS EXCELLENT.”


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  53. View All Comments (1)by Steven  01/09/2014

    Thank you for the positive feedback, Mike. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  54. A 5-star review by 'Darcy' 30/7/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Darcy Herbert
    Postcode
    SW18
    Rent PCM
    £420
    Experience:
    Would you use the agent again? Yes
     
    Darcy Herbert

    Very good contact, returning calls very quickly, informing me with good time about potential viewings. I have been a tenant with my London home for nearly a year and they have dealt with all my needs very well and quickly.

    Comments on the Agents fees

    “AGENT FEES ARE FINE, NOT SO SURE ABOUT THE MOVING OUT FEES”


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  55. View All Comments (1)by Steven  01/09/2014

    Thank you for your positive feedback, Darcy. I am pleased you enjoyed your experience with MyLondonHome. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  56. A 5-star review by 'Natalia' 30/7/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Adam Carter, Natalia Ronatowicz
    Postcode
    SE1
    Rent PCM
    £1755
    Experience:
    Would you use the agent again? Yes
     
    Adam CarterNatalia Ronatowicz

    After weeks of struggling to find a suitable flat for myself I came upon MyLondonHome and arranged a viewing with Adam Carter. He's a charming person, answered all my questions, had a response to everything, great communication, very professional. The next day I was in the agency signing a holding lease.

    Highly recommended!

    I am very looking forward to having him as my property manager during my tenancy.

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  57. View All Comments (1)by Steven  01/09/2014

    Thank you for your positive feedback, Natalia. I am pleased you enjoyed your experience with MyLondonHome and that Adam could be of such great help! As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  58. A 5-star review by 'Kerri Louise Howard' 29/7/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Adam Carter
    Postcode
    SE1
    Rent PCM
    £1150
    Experience:
    Would you use the agent again? Yes
     
    Adam Carter

    Adam was very professional and positive with his knowledge about the Perspective Building. Any questions I had weather silly or not was received warmly and the answers were delivered in a very detail manner. Following on from my recent experience in finding a new home with Adam's assistance, I will most definitely in future come back to MyLondonHome or recommend them to others.

    Many thanks,

    Kerri Louise Howard

    Comments on the Agents fees

    “N/A”


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  59. View All Comments (1)by Steven  01/09/2014

    Thank you for the positive feedback, Kerri. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  60. A 5-star review by 'Henry' 27/7/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Daniel Novitt
    Postcode
    SE17
    Rent PCM
    £1890
    Experience:
    Would you use the agent again? Yes
     
    Daniel Novitt

    Fast Response - Always reply immediately or with in one day.
    Great Service - All the additional requirements are done within the first week.

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  61. View All Comments (1)by Steven  01/09/2014

    Thanks for your great feedback, Henry. Delighted Daniel could be of such great service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  62. A 5-star review by 'Manuel Oliveira' 26/7/2014

    Branch:
    35 Old Queen Street (Westminster) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Daniel Novitt
    Postcode
    SW1V
    Rent PCM
    £2500
    Experience:
    Would you use the agent again? Yes
     
    Daniel Novitt

    My level of satisfaction is tightly related to my contact at the agency: Daniel Novitt.
    Daniel was especially good at making the moving process really easy for me as well as being promptly available to help at any given time. On top, he has a very friendly personality that made this a pleasant journey.

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  63. View All Comments (1)by Steven  01/09/2014

    Thank you for the positive feedback, Manuel. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com