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Estate Agent Central London

MyLondonHome

Agent rating: 4.8 out of 5.0 based on 697 ratings. This website contains 697 user reviews of MyLondonHome.

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    MyLondonHome have also signed a declaration to maintain public access to open and independent customer feedback and are awarded this best practice transparency profile by AllAgents.

Contact MyLondonHome


Phone:   0207 222 2500

 

Offices / Branches


 
  • (683)
    London - Westminster, 35 Old Queen Street, SW1H 9JA

  •  
  • update branch
Rent your central London Property

Filter Reviews

  • Sales (as a Vendor)34
  • Sales (as a Buyer)72
  • Sales (Prospective customer)6

  • Lettings (as a Landlord)175
  • Lettings (as a Tenant)353
  • Lettings (Prospective customer)20
  • Repair/Property Management1

  • They manage our building5
  • They are our factor2
  • They manage our estate2

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys6
  • Conveyancing4

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This firm is ranked 12 out of 12620 in the UK

Overall Customer Rating

4.81 out of 5.00

  • 689 recommend
  • 8 disapprove

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This branch is also ranked:

1 out of 75
in the SW1 League Tables
3 out of 3716
in the London League Tables
3 out of 21574
in the UK

Agent Information

MyLondonHome is a central London estate agency focused on providing the utmost in professional, transparent and fair customer service. We are proud of our strong morals and have built our business on them; a model we have proven to be the sturdiest of foundations. Our goal has always been not only to become the leading sales and letting agency in central London, but to use an ethical approach at all times. Our diverse range of clients, from individual property owners to large-scale investors, are testament to the fact that our method works.

No photo or video of branch available

Opening Hours

  • Mon: 08:00 - 19:00
  • Tue: 08:00 - 19:00
  • Wed: 08:00 - 20:00
  • Thu: 08:00 - 19:00
  • Fri: 08:00 - 19:00
  • Sat: 09:00 - 17:00
  • Sun: Closed

Registered With

  • OFT
  • DPS
  • TDS
  • GPEA

Areas Covered

SW1PSW1Y
SW1VSW1E
SW1WSE1
SW1HSW1X
SW1AW1T -
W1T - SW3 - W1K - W1USW7 - W1H - W1G - W1W
W1J - SW8

Customer Reviews  (Page 1 of 24)

Page last updated on: 23-Jul-2014 11:54:38

  1. 2
    people found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'James Harris' 5/11/2013

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes
    Staff Member
    Bryce Moses, Natalie Jacobs
    Postcode
    SE1









    After conducting a search on Zoopla which then mailed a large number of agents with our details, My London Home were one of the first to get in contact. I liked the structure of their property alerts and the speed of the response when we saw some that we wanted to view.
    Despite some initial difficulty viewing the first place (tennants at fault) we were given a tour of two places that matched our criteria exactly.
    The whole prcoess was extremely efficient and we felt that Bryce and team were really working with us to secure the property we wanted. In the end, we had found our property and had a move in scheduled just 7 days later.
    This sort of turn around time is not something I had experienced with other agents.
    Addtionally, the team have a continued to support us with any questions we have had post move in, giving us a sense of genuine customer service as opposed to a hard sell/quick move.
    Post this tenancy I would definately go through MLH again.

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    View All Comments (1)by Steven  05/11/2013

    Thank you for the positive feedback, James, It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! I have already let both Bryce and Natalie know of your fantastic comments! I'm delighted that you experienced such a brilliant service. Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  2. FEATURED REVIEW

    A 5-star review by 'Chantal LAFRONTIERE' 10/10/2013

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes
    Staff Member
    Megan Carmichael, Lisa Yoshimoto
    Postcode
    SE1









    I found four musketeers. Four managers who struggled to find the right tenant for my apartment. These musketeers whose names are Lisa Yoshimoto, Megan Carmichael, Christian Barr and Adam Anker. They showed a serious, a speed and efficiency foolproof, an intelligence and a highly structured organization that made me think that the process was easy.

    I appreciated their honesty, their knowledge and professionalism and I trust them completely.

    French, I have never seen such agents as Lisa, Megan, Christian and Adam so patient with me because of the language barrier.

    I'm happy that my apartment is managed by MyLondonHome.
    Thank you to all of you and also James Garraway, Helen Cresswell, Katie Gregoriou,
    and finally Steven Herd who knows how to surround himself with a great team.

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    View All Comments (1)by Steven  16/10/2013

    Wow! Chantal! Thank you so much for the positive feedback! It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! We are so grateful to receive such a comprehensive review and I'm absolutely delighted you are so happy with our service. I have let all the team know of your wonderful comments. Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  3. FEATURED REVIEW

    A 5-star review by 'Gehane' 10/10/2013

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes
    Staff Member
    Daniel Quicke, Hannah Taylor
    Postcode
    SW6









    I have been so impressed everytime I dealt with the staff of my london home, starting with Mr. Quike who managed at a very short notice and at great flexibility to accomodate us to view this property for which we fell in love instantly.

    My second contact with My london home was with Mrs Taylor to put the house in the market. It was our first experience letting in London and Mrs Taylor helped us through the process and made it so painless it sounded as too good to be true. She then surpassed herself by managing to secure a let within the week after just one viewing.

    I cann't stress enough not just the professionalism but also the friendliness and humane approach of your staff. Thank you so much.

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    View All Comments (1)by Steven  10/10/2013

    Wow! Thank you for such positive feedback, Gehane. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! I will speak to Daniel and Hannah immediately and let them know of your fantastic comments. I'm so pleased you are happy with our service! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  4. A 4-star review by 'Ishaan' 22/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Cristian Barr
    Postcode
    SE1
    Rent PCM
    £290
    Fees Fair?
    No
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    Chris was very prompt with responding to emails and calls, and helpful and knowledgable on various queries. There were no hassles involved in the letting process as far as his involvement went,

    Comments on the Agents fees

    “NOT PAYING FEES WAS A VERY PLEASANT EXPERIENCE FOR ME.”


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  5. A 5-star review by 'cristian albu' 22/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    SW1P
    Rent PCM
    £1450
    Fees Fair?
    Yes
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    Good and fast help from the team. landlord a bit tricky but immediate response from the agency. will definitely use them to buy a property in the immediate future

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  6. A 5-star review by 'Maria Miguel Ferreira' 22/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    SW8
    Rent PCM
    £2440
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    I was looking for an apartment in London when I came across your website. I am glad I did! Since then I have been taken well care of by all the agents, especially Bryce Moses that helped me find the perfect property for me and my friend. As well as being prompt to answer the phone and reply my emails to set up viewings and answer subsequent queries, he was always happy to help in the most polite and professional way. All our needs were taken specially care of, and we do appreciate it. Definitely someone we would recommend!

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  7. A 5-star review by 'Stephanie' 22/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Francesca Kosh
    Postcode
    SE1
    Rent PCM
    £2800
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    This is our second time dealing with Francesca from My London Home. Our first experience was excellent and we felt very confident going back to her with our brief for a long term Corporate let. She really listened to what we needed, was always on hand to help and was exceptionally fast at producing the kinds of properties appropriate for us. She negotiated a reduced price for us as well as dealing brilliantly with an old contract we had, saving us a fair amount of money. She has a great knowledge of the market and a wonderful way with clients. I would highly recommend working with her and would definitely go back to her again should we need any further properties.

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  8. A 5-star review by 'Goncalo Lucio' 22/7/2014

    Branch:
    35 Old Queen Street
    Services:
    They manage our estate
    Staff Member
    Hannah Taylor
    Postcode
    SW8
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    It was pleasure dealing with Ms. Hannah Taylor she is an extremely polite person and always have a smile on her face. I would definitely recommend her to anyone!!

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  9. A 5-star review by 'CK' 21/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Daniel Novitt, Amy Carpenter
    Postcode
    SW8
    Rent PCM
    £1
    Fees Fair?
    No
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    The cooperation with my property manager, Mr Daniel Novitt, was excellent. He dealt with issues that occurred during my tenancy in a very professional and effective way.

    Comments on the Agents fees

    “I THINK THE RENT WAS TOO HIGH.”


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  10. View All Comments (1)by Steven  21/07/2014

    Thank you for your review, it's great to receive such positive comments! I am delighted you enjoyed your experience and hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  11. A 5-star review by 'Omair' 21/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    ellis street
    Postcode
    SE1
    Rent PCM
    £1100
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Great service and very proactive and understanding in the dealings with me.

    Effective communication was the key while ensuring timely responses

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  12. View All Comments (1)by Steven  21/07/2014

    Hi Omair, thank you for your great review of Ellis. It is always appreciated to receive such positive comments. I am pleased you enjoyed your experience with MyLondonHome and hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  13. A 4-star review by 'David' 21/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Francesca Kosh
    Postcode
    PARL
    Rent PCM
    £1800
    Fees Fair?
    Yes
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    Francesca was a great help in assisting me to secure a tenancy of a pleasant apartment in Parliament View. She gave a lot of her time in the initial viewing, whereas I had found other agents were in too much of a hurry and did not necessarily give me time to consider how I might use the space in a property etc. Also, she was encouraging without being too pushy and this approach was also very welcome. There was a much better personal touch than I had experienced elsewhere, for which I was also very grateful.

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  14. View All Comments (1)by Steven  21/07/2014

    Thank you for your positive feedback David. I am so pleased you enjoyed your experience with Francesca - it is always so good to hear such positive comments. Thank you for choosing us and I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  15. A 4-star review by 'ZRadford' 21/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Buying agent
    Staff Member
    Adam Carter
    Postcode
    SW8
    Rent PCM
    £2400
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Adam Carter has been incredibly helpful in our search for a property. He has great inter personal skills and doesn't put an unnecessary pressure on you when making such a big descion as buying a property. He also has been careful to select only property's that are suitable to view so we don't waste our time viewing something we don't want. I would recommend Adam to any of my friends looking for property.

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  16. View All Comments (1)by Steven  21/07/2014

    Thank you for the positive feedback of Adam. It is always greatly appreciated to see such positive comments about our staff as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  17. A 5-star review by 'ajd' 19/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Landlord)
    Staff Member
    Francesca Kosh
    Postcode
    NW1
    Rent PCM
    £2400
    Fees Fair?
    Yes
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    I found Francesca extremely helpful and professional. She has responded when I have asked her to and due to her I have accepted a 12 month let via My London Home

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  18. View All Comments (1)by Steven  21/07/2014

    Thank you for the fantastic review of Francesca. I love reading reviews like this and am delighted you enjoyed your experience with us. Thank you for choosing us as your Lettings Agent and I hope we can be of continued service! Steven – MD@MyLondonHome.com www.MyLondonHome.com
  19. A 4-star review by 'Kemi Lewis' 18/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Francessaca Kosh
    Postcode
    SE1
    Fees Fair?
    No
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    Francesca is a brilliant to work with. When our landlord unexpectedly gave us notice she seamlessly helped us negotiate with both sets of landlords and completely took the hassle right out of finding another corporate flat! We were even able to move into new flat within a week. I wouldn't hesitate to recommend my London home or make use the services offered in the future.

    Kemi Lewis

    Chatham Financial

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  20. View All Comments (1)by Steven  21/07/2014

    What a great review Kemi. I am delighted you have had such a positive experience with us and in particular Francesca. Thank you for choosing us and I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  21. A 4-star review by 'RITA IGLESIAS' 17/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Landlord)
    Staff Member
    Daniel Novitt
    Postcode
    SW1P
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Daniel took over Amy right at the time when a tenant was leaving and another tenant had to be found.
    Although the ease with which Amy had dealt with things until there was disappointing as she moved on and Daniel had to deal with it all of a sudden, I have to say I am happy with him, usually My London Home staff are really great and try very hard to arrange everything and to please and help a landlord/landlady.

    Daniel has been patient and efficient through out all the process. He is easy to talk to and has shown he is a great professional. I feel relax knowing he is there for anything I ask or need. Thank you very much.

    Comments on the Agents fees

    “I NEED TO SAY THAT I HAVE TO CONTACT THE AGENTS BACK AS I HAVE SOME DOUBTS AND I THINK SOMETHING IS PENDING YET BUT THEY NORMALLY ARE FAIR AND DEAL WITH ACCOUNTS WELL AND IN TIME.”


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  22. View All Comments (1)by Steven  21/07/2014

    Thank you for your feedback Rita and the points that you raise. Despite winning many awards we are continually strive to improve so your comments will be taken on board. Thank you for using MyLondonHome and I hope we can help again the next time you need a central London estate or letting agent. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  23. A 5-star review by 'Jonathan Crowley' 17/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Sales (as a Vendor)
    Staff Member
    Adam Carter
    Postcode
    SW8
    Sold Price
    £400000
    Fees Fair?
    No
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    The process of viewing the property was not intrusive and I didn't feel I was being hassled. After the sale had gone through Adam was very forthcoming in helping me with additional questions and putting me in touch with the new buyer.

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  24. View All Comments (1)by Steven  21/07/2014

    Thank you for your feedback Jonathan! It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible. I am pleased you enjoyed your experience with MyLondonHome and hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  25. A 5-star review by 'liam taylor' 17/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Property Management
    Staff Member
    Francessaca Kosh, Hannah Taylor
    Postcode
    SW8
    Fees Fair?
    No
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    As a concierge franny and Hannah are always are polite well dressed, Good manners and always got a smile on their faces which reflects on their clients. They provide good customer service and is always a pleasure to see them at ST George wharf

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  26. View All Comments (1)by Steven  21/07/2014

    Hi Liam! Thank you for the fabulous feedback of Hannah and Francesca! I am delighted that you have had some great experiences with both of them and really appreciate the feedback. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  27. A 4-star review by 'anna weddell' 15/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Cristian Barr
    Postcode
    SW8
    Rent PCM
    £500
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Christian was fantastic really helpful even though I phoned many many times he always was incredibly helpfull and if he did not know the answer to the question got back to me very quickly. We would highly recommend him and will use him for our next letting thank you for all your help.

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  28. View All Comments (2)by Steven  21/07/2014

    Hi Anna, thank you for the great feedback about Christian. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! I hope we can be of continued assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  29. A 5-star review by 'Francesca Kosh' 15/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Sales (as a Vendor)
    Staff Member
    Francesca Kosh
    Postcode
    SW1P
    Sold Price
    £425000
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Francesca Kosh has kept in constant touch with us during the viewing process and buyer feed back. She did not minded with our numerous phone calls after the sale has been agreed. She is very professional and softly spoken person.

    Comments on the Agents fees

    “AGENT\'S FEES ARE REASONABLE”


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  30. View All Comments (1)by Steven  21/07/2014

    Thank you for your feedback! I am so pleased you enjoyed your experience with Francesca and MyLondonHome and I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  31. A 4-star review by 'Annie Chan' 14/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Daniel Quicke, Bryce Moses
    Postcode
    SW8
    Rent PCM
    £625
    Fees Fair?
    No
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    Renting a flat with no previous experience would have been difficult , if we did not have Bryce and Daniel 's guidance throughout the process. I am very satisfied with the new flat and the process was efficient and straight forward . Thank you for the good service!

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  32. View All Comments (1)by Steven  21/07/2014

    Thank you for such a positive review Annie! It is great to hear that you were pleased with Daniel and Bryce's assistance. We do strive to make the renting process as stress free as possible with a somewhat imperfect system in an often challenging world!I hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  33. A 4-star review by 'S K wong' 14/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Landlord)
    Staff Member
    Daniel Novitt
    Postcode
    SW8
    Rent PCM
    £2540
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Daniel has being very professional handling the letting of our apartment, keeping us informed and update us very frequently.

    He did not assume that information are not important for us to know. We were very comfortable at all times and look forward that Daniel will continue to handle our property.

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  34. View All Comments (1)by Steven  21/07/2014

    Thank you for the positive feedback about Daniel! It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  35. A 5-star review by 'L' 14/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    N5
    Rent PCM
    £1733
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Daniel has been extremely helpful and always got back to our requests or problems quickly and efficiently. Communication is key and if he hasn't been able to get something done quickly he has explained why, Daniel has been a god send of an agent and his customer service skills have been of such a standard that it is more likely to keep me using MyLondonHome to rent in London again, he is a credit to your company.

    Comments on the Agents fees

    “FEE\'S COULD BE LOWER PER PERSON AS I DID FIND THEM HIGHER THAN A FEW OTHERS.”


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  36. View All Comments (1)by Steven  21/07/2014

    I really appreciate the positive feedback about Daniel, so thank you! I am pleased you enjoyed your experience with MyLondonHome and I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  37. A 5-star review by 'Blackrock' 11/7/2014

    Branch:
    No Branch Selected
    Services:
    Lettings (as a Tenant)
    Staff Member
    Michael aidoo
    Postcode
    SW8
    Rent PCM
    £1410
    Fees Fair?
    No
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    Michael has been very helpful to sort out the issues in respect of the flat andresponds to the needs on time. I'd recommend him as a property manager

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  38. A 5-star review by 'Elise' 11/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Adam Anker
    Postcode
    SE1
    Rent PCM
    £1260
    Fees Fair?
    No
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    Adam was genuinely friendly and did not seem to be just trying to get a sale. He stayed to answer the many questions we had and was honest and helpful.

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  39. View All Comments (1)by Steven  21/07/2014

    Hi Elise, thank you for your positive review of Adam! It is always great to receive such great feedback. Thank you for choosing MyLondonHome as your central London estate agents and we hope we can be of continued assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  40. A 5-star review by 'LS' 11/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    SE1
    Rent PCM
    £1500
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Adam Carter is a superb agent. He is a tireless worker: from meeting me four times in a week, being responsive at hours between 6am-10pm, and communicating multiple rounds of back-and-forth negotiations over the most admittedly finicky details between myself and the property owner...his actions speak for themselves. His dedication to his work and his clients, his professionalism and knowledge of the market stock, along with his pleasant and genial demeanour all make him an asset to any firm and any team. I have worked with many agents and I teach negotiations for a living; I can recognise standout agents when I meet one, and there is no doubt in my mind that Adam is the best of the bunch.

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  41. View All Comments (1)by Steven  21/07/2014

    Thank you for this fantastic review of Adam Carter. I love to see such great feedback about my staff and glad that he was able to give you a great experience! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  42. A 5-star review by 'Julienne Suignard' 11/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Daniel Novitt
    Postcode
    N5 1
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    It was the first time that we have received such an amazing service from an estate agent. every single problem that we have encountered has been addressed promptly and professionally. Very impressed with Daniel Novitt!

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  43. View All Comments (1)by Steven  21/07/2014

    Hi Julienne, thank you for such a great review of Daniel. I love receiving feedback like this about my staff and I hope we can be of continued service to you. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  44. A 5-star review by 'Horrigan' 10/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Daniel Quicke
    Postcode
    SW8
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Daniel has proven to be very proactive and reliable which are two traits highly appreciated in a service industry. his communication skills are excellent and he puts considerable energy into understanding his client's needs. His manner is highly professional but still personable so he is a great representative of his company and a pleasure to work with in finding our new property.

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  45. View All Comments (1)by Steven  21/07/2014

    I am so pleased you enjoyed your experience with us and thank you for the positive feedback. It is always so appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  46. A 5-star review by 'Harry' 10/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    SE1
    Rent PCM
    £325
    Fees Fair?
    No
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    Adam has provided us with exceptional service and has been incredibly helpful in arranging viewings and swiftly responding to all queries. He has been able to answer all our questions and provide many answers to questions we didn't know we had yet! Thank you Adam!

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  47. View All Comments (1)by Steven  21/07/2014

    Thank you for the great review Harry! I love reading such positive comments about my staff, as we do always strive to make buying, selling and renting property as stress free as possible! Steven – MD@MyLondonHome.com www.MyLondonHome.com
  48. A 5-star review by 'Sarah' 10/7/2014

    Branch:
    No Branch Selected
    Services:
    Lettings (as a Tenant)
    Staff Member
    Fiammetta Leotta
    Postcode
    SE1
    Rent PCM
    £1566
    Fees Fair?
    Yes
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    Fia was delightful to work with. She was very understanding of my needs and wants and really took it as a personal goal to find me an ideal flat to rent. I felt very well looked after, so much so that I stopped contacting other agencies as I was sure Fia would find the right place for me.
    Thank you for your help!

    Comments on the Agents fees

    “AT THE TIME I FELT THE RENT WAS GOOD, HOWEVER UPON MOVING IN THE FLAT WAS NOT CLEAN AND THERE WERE MANY THINGS NEEDING REPAIR AND ATTENTION. THE LANDLORD HAS BEEN SLOW ADDRESSING THIS.”


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  49. A 5-star review by 'Vishal Chawla' 10/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Francessaca Kosh
    Postcode
    SW6
    Rent PCM
    £3000
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    We met Francessca, on time at site at seven pm, she had organized a viewing and had understood the requirement very well. She is most helpful

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  50. View All Comments (1)by Steven  21/07/2014

    Thank you so much for the positive review Vishal. I am pleased you enjoyed your experience with Francesca and MyLondonHome! Steven – MD@MyLondonHome.com www.MyLondonHome.com
  51. A 5-star review by 'Francesca Koch' 10/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Landlord)
    Staff Member
    Francesca Kosh
    Postcode
    SW6
    Fees Fair?
    Yes
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Mrs. Koch has been incredibly effective in letting my property both times to the first prospective customer who viewed the property. Her professionalism and friendly communication have made my investment an extremely pleasant and stressless affair.

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  52. View All Comments (1)by Steven  21/07/2014

    Thank you so much for your review. I am so pleased you enjoyed your experience with Francesca. As far as central London estate & letting agents are concerned, we think we’re number one and I am delighted you seem to agree! I hope we can be of continued service. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  53. A 5-star review by 'Charlotte' 9/7/2014

    Branch:
    35 Old Queen Street
    Services:
    Lettings (as a Tenant)
    Staff Member
    Adam Anker
    Postcode
    SE10
    Rent PCM
    £330
    Fees Fair?
    No
    Best Price?
    Yes
    Experience:
    Would you use the agent again? Yes

    Adam made the viewing process very easy, he was on hand to meet me and contactable at all times. As I do not know London this was of great benefit to me. Having made an offer on the property, Adam was regularly in touch througout the process to keep me informed of the progress made. Adam has since arranged my move and provided a property manager. The whole process has been simple, pain free and well organised. I would highly recommend Adam.

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  54. View All Comments (1)by Steven  21/07/2014

    Hi Charlotte, thank you for the very positive review of Adam. It is always appreciated to see such encouraging comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your central London estate agents and we hope we can continue to be of assistance. Steven – MD@MyLondonHome.com www.MyLondonHome.com
  55. A 5-star review by 'Benjamin' 8/7/2014

    Branch:
    No Branch Selected
    Services:
    Lettings (as a Tenant)
    Staff Member
    Kelly Scott
    Postcode
    SW1P
    Rent PCM
    £2080
    Fees Fair?
    Yes
    Best Price?
    No
    Experience:
    Would you use the agent again? Yes

    I used My London Home to rent my property. The letting itself was very efficient and short.

    They were always very nice and handled all the defective items with care. They were always really clear on what they do and call me systematically to warn of any visitor to my property which was being sold at that time.

    I will definitely used them again. Kelly has been very supportive and nice. Ask for her if you can.

    Comments on the Agents fees

    “THE CHECK-IN FEES WERE VERY REASONNABLE. THE CHECK-OUT FEES & PROFESSIONAL CLEANING FEES THEY PROVIDE ARE TOO HIGH, BUT THE SERVICE IS VERY GOOD... YOU PAY FOR WHAT YOU GET I GUESS.”


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