Morgan Randall

Customer Reviews  (Page 1 of 5)

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1. 

   A 5-star review by 'Ads' 7/2/2012

   Branch:

   112-114a Balham High Road Balham

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   Callum has been a great help in trying to find the right property for us. He has listened to our requirements and has been very informative when we've been on viewings. He stays in regular contact with us, keeping up updated with new properties and keeping us in the know. I'm sure it won't be long until he finds the right property for us.

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2. 

   A 5-star review by 'Ean Orlando Alleyne' 6/2/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Staff Member

   Daniel Ryder

   Experience:

   Would you use the agent again? Yes

   Mr. Ryder is truly an outstanding professional. He has been very patient with our busy and demanding schedules and not rushing us into securing a deal. We have been dealing with him since July of 2011, and have made inquiries at other letting companies and due to the largely negative experience with them, have decided to deal exclusively with Mr. Ryder. We are now at the stage where we have to move and he is only showing us flats that will suit our liking, and not showing to us junk, which he knows we will not like. I really appreciate his efforts and commend him for putting his professionalism at the forefront, one may say well he is simply doing his job, but call about 2/3 of the firms out there and see if you get the desired professionalism that you get from Mr. Ryder at Morgan Randall - you won't.

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3. 

   A 5-star review by 'VK' 6/2/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   I was looking for a property to rent and contacted Daniel. He was very helpful and not pushy at all. He showed me a broad range of properties to help me understand the pros and cons of several different areas and several different properties. I ultimately chose another property but I was very pleased at my experience of working with Daniel and Morgan Randall.

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4. 

   A 1-star review by 'KT' 4/2/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   We moved in and took over the tenancy from someone who wanted to move out. Apparently that was fine and we paid Morgan Randall to sort out all the paperwork and make sure it was all official. The troubles started when we moved out and gave one months notice earlier than the end of the tenancy (as we had a break clause).
   Morgan randall would send letters to the wrong people and would claim that they had sent things when they hadn't, said they couldn't send things electonically when they could and then did when the letters got lost in the post.
   For viewings of the flat we were... (read more)
   

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5. 

   A 4-star review by 'Allen J' 3/2/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Staff Member

   Sara Sacofsky

   Experience:

   Would you use the agent again? Yes

   Sara was really nice and professional. She was able to answer all of our questions and arrange the viewings in an efficient manner.

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6. 

   A 5-star review by 'SB' 31/1/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Staff Member

   Daniel Ryder

   Experience:

   Would you use the agent again? Yes

   I don't ever leave reviews but thought the service provided by Daniel Ryder deserved some recognition. We had been looking for a flat to rent for a month and after too many terrible viewings to even try and count we were relieved to have met Daniel at the Canary Wharf branch at Morgan Randall. He listened to our requirements and showed us 3 well considered properties. We decided to make an offer on one that we loved and after some negotiations with the landlord we got it! Thank you Dan for providing us with an excellant service.

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7. 

   A 5-star review by 'JT' 31/1/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   I have to give credit to Ronnie Jackson of Morgan Randell. She is a person who is not too pushy and listens to what I needed. She spent a great deal of time looking for the right property for me at my desired price. But unfortunately, we were unable to find something at my price mark. However, she was very professional in her nature and seemed to be more determined in finding me an apartment than I actually was. Amazing service and I would definately recommend my clients to choose Morgan Randell and I will especially recommend Ronnie.

   My circumstances took a change for the worse and I had to go back to the US, to see to my son. So I actually did not do a deal with Ronnie. But I will be back in London at the end of June, so hopefully I will be able to find something through Ronnie and Morgan Randell.

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8. 

   A 5-star review by 'Balazs' 25/1/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Matthew House was fantastic in helping me find the right apartment that suits my needs and keeps me within budget. Matt is a friendly, helpful person who knows his stuff. Despite all the challenges I had (international relocation), Matt and Morgan Randall were flexible in meeting my needs and helping me settle in.

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9. 

   A 4-star review by 'theBoys' 25/1/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   I am currently in the process of looking, but I must say that our estate agent Sara has been most entertaining. As a first time searcher this has made life easy for me! Upfront and honest to manage our expectations of the market available, and also the properties that she has shown us. The properties we have seen and that have been suggested have all been within both the budget and the area that we asked for. Sara is approachable and open, and we have so far enjoyed our viewings with her.

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10. 

    A 5-star review by 'Pamela Mc Kenna' 24/1/2012

    Branch:

    Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    David Alexander has been the most reliable, personable and professional agent we have dealt with, during our property hunt.
    He is knowledgeable and informative and not pushy, which are important qualities to us. He has also listened to what we specifically wanted, and kept us up to date. Would wholeheartedly recommend.

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1. 

   A 5-star review by 'A Swede' 24/1/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   Morgan Randall provided excellent service under difficult circumstances - moving from abroad, with less than two weeks notice, little time to spend on this task. They quickly converged on the right type of properties (not wasting my time) and worked based on my schedule. Top grade!

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2. 

   A 5-star review by 'Limesh' 23/1/2012

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I received an excellent service from Matthew House at Morgan Randall and he managed to secure a new tenant for me. He always communicated and his responses to emails and questions were very prompt.

   He also managed to get a bit more money from the new tenant which always helps. Overall I was impressed with the level of service I received from Matthew.

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3. 

   A 5-star review by 'Pep' 21/1/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   Sara was excellent as were the properties she showed me!

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4. 

   A 4-star review by 'dipesh khagram' 21/1/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Matthew House very easy to deal with.
   They found me a tenant ASAP.
   Extra charges such as tenancy agreement, epc certificate, inventory etc are quite pricey.
   overall good experience.

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5. 

   A 1-star review by 'UNHAPPY' 6/1/2012

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Fiding the property with Morgan Randall was not an Issue. There agent was very helpfull. Once they have your money, they are awfull. We did a snag list that was asked for but we get told they will not act on the snag list. We specified a Leather lounge suite but where given a Plastic lounge suite and when we compalined we hwhere told the Leather at Morgan Randall means imitation leather you have to say Genuine leather. There is only 1 definition of leather so I am not sure what school they went to. We then told them to collect the sofa and they say they cannot. I would never recommend them to anyone to either rent from them or manage a porperty

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6. 

   A 4-star review by 'Florian' 3/1/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Grant King has been very helpful with finding an apartment in London. He showed us around several properties and gave us a good insight of the market. I highly appreciated his honesty at all times, instead of trying to just sell every apartment he tried to find something we would really be happy with.

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7. 

   A 1-star review by 'Ralph Atkins' 1/1/2012

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? No

   Started well, and then went down hill - all very professional up front and then when it got down to finding a place and making an offer they became unprofessional and very pushy. I get the impression they are not very well trained and do no know the area very well.

   I was even asked to put up a positive review on this site by one of them after I had found a property (with a different gent!) so hence why the negative review here

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8. 

   A 5-star review by 'Lina' 16/12/2011

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   We came in contact with Yurga since the beginning and she was very helpful and patient in trying to find a property which would be a good fit for us.
   Very easily contactable and willing to answer all our questions.
   As an agency, we found their fees a bit expensive but anyway all the agencies are getting really expensive.
   Overall we wouldn't hesitate to recommend Yurga and Morgan Randall when you are looking for a property.

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9. 

   A 5-star review by 'Stuart' 15/12/2011

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   I dealt with Charlie from the Great Eastern Street office. Even though we eventually found our property through another agent, we were delighted with the high level of customer service we received. Whereas with other agents where I was shown around properties that were quite clearly not what I was looking for, through MR I had the pleasure of seeing two very good properties matching my search criteria. The first we made an offer on and the process ran very smoothly with Charlie taking charge, but unfortunately the landlord opted for a short let option. I would highly recommend MR to anyone looking for a flat. I really got the impression that Charlie was doing everything he could to find me a property and we needed that comfort as we were working with time constraints. If we're ever looking to move again in the future, Charlie will be the first agent I call!

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10. 

    A 5-star review by 'lisa' 14/12/2011

    Branch:

    Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    One of the most professional and reliable agents that I have ever dealt with. They listened to what i wanted and helped me find a flat. I would recommend Yurga from Morgan Randall to all those looking for accommodation to rent. Thanks for your guidance and support over the the last couple of days. You read me so well.. and i really appresiate all the things you have said to me, even though i knew most of what you where saying it was really helpful to hear.. i love your honesty! Thank you!

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1. 

   A 1-star review by 'Chaz' 14/12/2011

   Branch:

   112-114a Balham High Road Balham

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   First time of dealing with MR for search of a suitable property in the Balham / Tooting area. Dealt with a lovely and bubbly young lady by the name of Zareena Khan, who was very welcoming and accomadating of my extensive requirments. She took the time to listen to what I was looking for rather than just throw a whole heap of potential properties. I was provided with a concise list of properties in accordance with my needs in a timely manner. Very efficient, polite and not to forget professional in all aspects of our dealing. Definate recommendation to use whether you are looking to find a property to rent or looking for a managing agent for one of your own.

   Keep up the good work.

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2. 

   A 5-star review by 'Andy davis' 14/12/2011

   Branch:

   112-114a Balham High Road Balham

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   Had a great experience whilst looking for a property with Sebastian in the Balham office. He was very professional and didnt use the usual sales tactics as most agents do. Although I didn't find anything through Morgan Randall I would definitely use them again.

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3. 

   A 5-star review by 'Sarah Hallows' 14/12/2011

   Branch:

   112-114a Balham High Road Balham

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   I used Callum Moss when looking for a property to rent in the Balham/Wandsworth area. He was very helpful to me in my search and although I wasn't able to find anything that met my requirements this time, gave me great advice about the area as I have only recently relocated to London from Bristol. I found him to be polite, friendly and most importantly, he listened to what I needed. He updated me with potential properties regularly and I just want to thank him for his assistance.

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4. 

   A 5-star review by 'CM' 13/12/2011

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   My agent was Ciara Sherwood, she was very helpful and friendly. She was always sending me properties to view over the internet and I would then be able to decide, which property was appropriate for me. I would suggest Morgan Randall to a friend because they are committed to their clients and being as helpful as possible.

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5. 

   A 5-star review by 'Nina Keene' 13/12/2011

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   My agent (Charlie Heim) did an exceptional job when dealing with me as a prospective customer. I must admit i was somewhat a awkward client as it was a first move to the city for me and Charlie ensured he showed me a number of properties that suited my criteria. He was extremely helpful and was always on hand when i had a question to ask. Unfortunately i didn’t go for a property as i had a change of heart about the move and he was very understanding. I can safely safe that when i do come to look for a property again i would use Morgan Randall just so i can be looked after by Charlie. I would also recommend him to other potential clients.

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6. 

   A 5-star review by 'NDE' 13/12/2011

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Daniel Ryder was our agent. We called Morgan Randall, with no referral and he was assigned to our call. He has been most helpful and a pleasure to work with, from the first call through to the final documents. We found the apartment immediately and although we were in two different countries, he assisted every step of the way, via email and phone calls. I have recommended that my business associates hire Daniel to help them find housing in 2012.

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7. 

   A 5-star review by 'Thank you' 12/12/2011

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I want to thank Ms Yurga Varnas for all her hard work and dedication in helping me secure the perfect flat, she is a true professional and got me what i wanted, she's the best agent I have ever come accross, thanks for making everything work for me!

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8. 

   A 5-star review by 'Simon' 12/12/2011

   Branch:

   Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   I was very pleased with the service I recieved from Yurga when I was viewing properties through Morgan Randall
   She is great at her job had an answer for every question I asked and also made the situation fun she had me laughing
   The whole time. I have not found a property but Yurga calls me and keeps me up to date all the time I have no doubt that she will find me something I left very happy and positive about my search. I would definitely recommend this agency to my friends.

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9. 

   A 5-star review by 'Shoreditch' 12/12/2011

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Great service from the City branch very professional and reliable. Did exactly what they said found me a excellent corporate client. Will use again with all my portfolio. Thank you

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10. 

    A 4-star review by 'Vitaly' 11/12/2011

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Ciara Sherwood from Canary Wharf office proved to be extremely helpful and easy to deal with. I needed to get a flat in London in a very short period of time (3 days) and Ciara provided me with great service and advise helping to match my requirement with what was available on the market very quickly. Highly recommend Ciara as an agent.

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