Morgan Randall
based on 252 ratings. This website contains 247 user reviews of Morgan Randall.
Agent Information
Morgan Randall
Morgan Randall prides itself on offering the highest level of customer service whilst maintaining an unrivalled level of performance within the sales and lettings industry. We encourages all feedback, both positive and negative to ensure that we are continually improving our service to all our customers. We are a dynamic and fast growing organisation and as such we are constantly reviewing our systems so that our levels of customer service are always superior to that of our competitors. Our customers are valued and recognised as the most important part of our business, without whom we would not be able to achieve our great success.
Offices / Branches
Morgan Randall has not joined our 'transparent agent' scheme yet.
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Customer Reviews (Page 1 of 9)
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by 'Ant' 25/5/2012
- Branch:
- 64 Great Eastern Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Having dealt with other lettings agents i was pleasantly surprised with my Dealings with Irfan from Morgan Randall, he clearly understood what I was looking for as a Landlord, he was professional and very interested in what i had to say, i will be using Irfan for some of my other properites that are becoming vacant soon
Was this review helpful? Yes
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by 'Voula' 25/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Ronnie was fab. She's exactly what every agent should be like. Ronnie listens to what her clients want and makes sure that she gets it for them. She showed us three properties - all of which had everything we asked for. We haven't decided on what to get yet but that's no fault of Ronnie's as she's done everything we asked of her. Morgan Randall needs to hang on to her - she's a valuable asset to any estate agent.
Was this review helpful? Yes
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by 'Estelle' 23/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Landlord)
- Staff Member
- Ashley Chisholm
- Experience:
- Would you use the agent again? Yes
I have just let my apartment through Ash @ Morgan Randall. I have now got great tenants which are secured for two years - Everything went seamlessly well, I was informed on every development through out the process of letting my apartment out. I know many other landlords in the area and will definitely recommend the service that Morgan Randall provide.
Was this review helpful? Yes
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by 'Stefano' 22/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Staff Member
- Sara Sacofsky
- Experience:
- Would you use the agent again? Yes
Sara proved to be very professional, helpful and kind.
Available to accommodate our requests and willing to understand our needs, she helped us in the difficult search for a place where to live.Was this review helpful? Yes
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by 'Nigel' 21/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Daniel provided good coverage of a number of properties in the area at the same time looking to push the boundaries of choice, he listened to what was required and spent a lot of time ensuring that I had good options in choosing a property, eventually finding a really nice place to rent.
Was this review helpful? Yes
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by 'Fiona' 19/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have been impressed by the consistently high level of services from this branch. Staff members are helpful, prompt and dedicated to clients. Daniel has let my properties twice and on both occasions he managed to achieve good rents for me. I would recommend this branch and Daniel to anyone who is looking to let or rent in the Canary Wharf area.
Was this review helpful? Yes
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by 'Arthur D' 17/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Staff Member
- Matthew House
- Experience:
- Would you use the agent again? Yes
Matthew House has been amazing with mine and my wife's property search. He actually listened to us (unlike many other agents we have dealt with) and did not waste our time. Well done Matthew!
Was this review helpful? Yes
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by 'Dainius' 16/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Staff Member
- Ronnie Jackson
- Experience:
- Would you use the agent again? Yes
(It's a late feedback which was due back on December 2011. yahoo.co.uk has just restored 168 of my lost emails, and the link to this site was in one of them.)
Ronnie was remarkably efficient in showing us high quality accommodation when we were under pressure to find a decent place in shortest possible time. It was perhaps of that pressure that we eventually chose a different option from another major agency. Nevertheless, I would like to commend Morgan Randall, or in fact -- Ronnie since she represented the firm in such professional and attractive style, for a no- nonsence approach, ability to listen and honesty. If it was not my protectionist attitude and parallel arrangements, Ronnie's proposition would be my first choice. I liked the flexibility in contract terms, readiness to negotiate the price, the property itself and the personal touch of the agent.
Thank you very much!
P.S. I'm looking again because my current place is being sold -- for a second time in 7 months... I might be turning up at MR Discovery office very soon.
Was this review helpful? Yes
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by 'Sam' 16/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Landlord)
- Staff Member
- Mathew House
- Experience:
- Would you use the agent again? Yes
We have let our property through Morgan Randall dealing with Matthew House from Canary wharf branch, who so far has provided us with an excellent service. We have found Matt to be very professional and thorough and provides regular feedback as well as negotiating on our behalf.
Matt was able to find us a Tenant that matched perfectly and our property is now let so thank you so much for your help and wish you all the bestWas this review helpful? Yes
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by 'Sophie Balagna' 16/5/2012
- Branch:
- 64 Great Eastern Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Very good service: very quick to keep you updated on new properties and respecting your criteria to avoid "harassment" and waste of time. Feeling of trust.
Was this review helpful? Yes
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by 'Rob' 16/5/2012
- Branch:
- 112-114a Balham High Road Balham
- Services:
- Lettings (as a Tenant)
- Staff Member
- Leah Smith137 Ferndale
- Experience:
- Would you use the agent again? Yes
The sercice from Morgan Randall was good - the e-mail correspondence was quick and efficient. The only reason I didn't give them an 'excellent' rating was because I got the impression that all they ultimately cared about was their pay cheque. Once the SHT agreement was signed and money handed over - I haven't heard from the agent. I requested some questions to be proposed to the landlord, and they were never answered by Leah Smith. Questions weren't too major, for example, what does the landlord plan to do with the back garden, and will all the doors have locks and keys etc. I know that London is a busy market, and estate agents are busy - but aren't we all!
Was this review helpful? Yes
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by 'K Nash' 16/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I recently used Morgan Randall Estate Agents to find a flat in London. This was a particularly important move for me as it was the first property I was going to share with my boyfriend. I dealt with Matt House who was extremely helpful. He listened to my requirements, and presented me with a number of properties to choose from. Matt was honest, and very easy to get along with. I would highly recommendMorgan Randall as I feel out of all of the Estate Agents I dealt with, they provided by far the best service.
Was this review helpful? Yes
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by 'Tristan Powell' 16/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Staff Member
- Ellis Street
- Experience:
- Would you use the agent again? Yes
Ellis was incredibly helpful during my flat search. He would listen to my preferences and make appropriate recommendations. Although we didn't end up choosing one of his properties, I am definitely happy with the level of service he gave us.
Was this review helpful? Yes
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by 'M Diprose' 12/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Morgan Randall and in particular Daniel Ryder provided a very prompt and effecient service to enable me to secure a rental property in Canary Wharf in my preferred block at very short notice. Daniel was professional and curteous in all his dealings with me.
Was this review helpful? Yes
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by 'Mr R. Herridge' 11/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Martin showed me around the property at 203 Ontario Tower, he was an excellent agent who I would recommend to others. He left no stone unturned when discussing the property giving excellent information about the surrounding areas also. I have seen a handful of properties over the past few months but this property was sold to me better than others, I'm am left with some thinking to do but have to say I am left very impressed by the enthusiasm shown by your agent.
Was this review helpful? Yes
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by 'Rajeev' 10/5/2012
- Branch:
- 64 Great Eastern Street
- Services:
- Lettings (as a Tenant)
- Staff Member
- Charlie Heim
- Experience:
- Would you use the agent again? Yes
Charlie Heim from Morgan Randall was very helpful in helping me to find a flat. He provided us in a short notice with several good offers and was always available for questions and open for new search criteria. I would go again with them.
Was this review helpful? Yes
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by 'J Leyton' 9/5/2012
- Branch:
- 112-114a Balham High Road Balham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I found the service from Morgan Randall to be really efficient and good value. They filled therapeutic very quickly and found me some great tenants. I would highly recommend using them and would definitely go back and use them again in the future
Was this review helpful? Yes
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by 'Atsilac' 8/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Staff Member
- Martin Marlow
- Experience:
- Would you use the agent again? Yes
Had a great experience viewing the properties with Martin Marlow, who understand straight away what we wanted after providing with our requirements. Though we didnt seal the deal on any of the properties that Martin had shown us, both my husband and I thinks that Martin had gone over and beyond his role in getting us viewings at our convinience , wonderful units that fits our needs (Negotiation was down to us really) ...
Definitely will recommend Martin Marlow to any of our friends should they need a responsible and responsive agent who will also understands their needs.
Was this review helpful? Yes
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by 'Andrea' 8/5/2012
- Branch:
- 112-114a Balham High Road Balham
- Services:
- Lettings (as a Landlord)
- Staff Member
- Callum Moss
- Experience:
- Would you use the agent again? Yes
We have let our property through Morgan Randall twice so far. Although our first experience wasn’t all that great simply because while the pre-letting service was fine, once the property was rented we had encountered many logistics problems with the agency and their after-let service was simply terrible!! However as we ended up with 6 months agency fees credit, which initially the agency wasn’t going to refund, we used Morgan Randall again very recently. This time I was dealing with Callum Moss from Balham branch, who so far has provided us with an excellent service. He’s been very... (read more)
Was this review helpful? Yes
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by 'Aziza' 7/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I was in London just for a few days trying to let out the flat on asap basis. After having contacted Morgan Randall, several letting agents have called. No one however came close to handling the matter as professionally as Daniel Ryder. Within a day of the flat going on the market, he has found a client according to the specified criteria. I would recommend Daniel´s service not only to my friends, but anyone out there, looking for a highly professional, understanding, polite and genuinely client-oriented real estate agent.
Was this review helpful? Yes
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by 'JO' 4/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Daniel Ryder was extremely professional and helpful during our letting search. He took the required time to try and find us the right property, encouraged us to call or e-mail at any time and found great properties for us to look at. We have worked with several agents across the Canary Wharf / Isle of Dogs area and Daniel was one of the most courteous and professional agents we came across. I would highly recommend him and next time we look for a property he will be the first person we contact.
Was this review helpful? Yes
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by 'Terry' 3/5/2012
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Having had many bad experiences with letting agency's, staff not showing up, not calling me back, giving me incorrect information it was a pleasure to work with someone who was punctual, helpful and went out of his way to make sure I had what I needed. Would recommend Morgan Randall and particualy Karl Reynolds in the Canary Wharf branch.
Was this review helpful? Yes
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by 'Amy Mitchell' 3/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have in the past dealt with other agencies and had no end of problems so was pleasantly surprised by my dealings with Morgan Randall. Paul's approach to task was excellent and he has provided me with helpful advise. I would recommend Morgan Randall to any landlord looking to rent out their property.
Was this review helpful? Yes
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by 'Krzysztof' 3/5/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Staff Member
- Karolis Dieliautas
- Experience:
- Would you use the agent again? Yes
My agent was Karolis Dieliautas. He was the most professional and honest estate agent that we've ever used. He had a good knowledge of the area and really listened to our requirements. Karolis is the best at what he does and I'd be happy to recommend him to anyone that asked!
Was this review helpful? Yes
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by 'RC' 30/4/2012
- Branch:
- 64 Great Eastern Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have used many agencies in the past and always had a bad experience and stopped using them all together, A friend of mine recommended Morgan Randall and suggested I deal with Irfan Choudhary. I gave Irfan a call and he came over on the same day he provided me with an accurate valuation along with updating me with all current legislations and came across very professional with great knowledge. They found me a great tenant within a matter of days and the process was very smooth. Would recommend using Morgan Randall to all my friends and family especially Irfan. Thank you
Was this review helpful? Yes
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by 'Anne' 30/4/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I always use Morgan Randall as I have had some dreadful experiences with other agencies in the past. You always get what you pay for which is a second to none service.
Paul Read especially has always been exceptional to deal with, polite, professional and very knowledgeable. Any time I need advice on my properties or Tenants he is always happy to offer very informed suggestions.
Was this review helpful? Yes
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by 'Norita Hayes' 29/4/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Staff Member
- Aoife Larkin
- Experience:
- Would you use the agent again? Yes
I have to say my dealings with your companey were amazing, I delt with a very plesent lady Aoife Larkin on saturday and i must say she made it so stress free, I found Aoife very nice to deal with and in any event i will deffinately be dealing with this companey again
Was this review helpful? Yes
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by 'GC' 25/4/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? Yes
I wouldn't hesitate to recommend Matthew House at Morgan Randall to friends or colleagues in their search for a rental property in the Canary Wharf area. Matt was very efficient, personable, patient and went to great extremes to find a suitable property without being too pushy. He has a great knowledge of the area and demonstrated a genuine interest in finding the right property. Thanks Matt for all the assistance that you gave to Alex.
Was this review helpful? Yes
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by 'Thankful Tenant' 25/4/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Staff Member
- Matthew House
- Experience:
- Would you use the agent again? Yes
My agent was Matthew House. He was the most personable and honest estate agent that we've ever used. He had a vast knowledge of the area and really listened to our requirements and did not waste our time. Matt is the best at what he does and I'd be happy to recommend him to anyone that asked!
Was this review helpful? Yes
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by 'Julia' 24/4/2012
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I was looking for a property to rent while still living in Hong Kong. Ronnie dealt with my request very professionally and friendly. She understood exactly what kind of place I am looking for. When I came to London the viewing were smooth and Ronnie's work was very efficient. I would definitely recommend Morgan Randall and especially Ronnie to friends or colleagues who are looking for a place to rent. I just had problems to find the office in Canary Wharf with the map I was given. But after a call to Ronnie, I could finally find it.
Was this review helpful? Yes
 and did not waste our time. Well done Matthew!/&display=popup&link=http://www.allagents.co.uk/review/24866/&redirect_uri=http://www.allagents.co.uk/review/24866/ "Share on your Facebook Wall"){kind=logo}
Ronnie was remarkably efficient in showing us high quality accommodation when we were under pressure to find a decent place in shortest possible time. It was perhaps of that pressure that we eventually chose a different option from another major agency. Nevertheless, I would like to commend Morgan Randall, or in fact -- Ronnie since she represented the firm in such professional and attractive style, for a no- nonsence approach, ability to listen and honesty. If it was not my protectionist attitude and parallel arrangements, Ronnie\'s proposition would be my first choice. I liked the flexibility in contract terms, readiness to negotiate the price, the property itself and the personal touch of the agent.
Thank you very much!
P.S. I\'m looking again because my current place is being sold -- for a second time in 7 months... I might be turning up at MR Discovery office very soon./&display=popup&link=http://www.allagents.co.uk/review/24818/&redirect_uri=http://www.allagents.co.uk/review/24818/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=Very good service: very quick to keep you updated on new properties and respecting your criteria to avoid "harassment" and waste of time. Feeling of trust./&display=popup&link=http://www.allagents.co.uk/review/24802/&redirect_uri=http://www.allagents.co.uk/review/24802/ "Share on your Facebook Wall"){kind=logo}
 ...
Definitely will recommend Martin Marlow to any of our friends should they need a responsible and responsive agent who will also understands their needs./&display=popup&link=http://www.allagents.co.uk/review/24342/&redirect_uri=http://www.allagents.co.uk/review/24342/ "Share on your Facebook Wall"){kind=logo}
