Miles & Barr
2.2/5, 99 reviews
28% recommended
62% sales valuation accuracy
70% sales fee satisfaction
67% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

Miles and Barr Folkestone are located in a central location of Sandgate Road which services the main town centre and town car parks. Opened in 2005 the branch has recently undergone a major refurbishment to make it a vibrant open plan sales office. Offering a complete Estate Agency service we pride ... show more Miles and Barr Folkestone are located in a central location of Sandgate Road which services the main town centre and town car parks. Opened in 2005 the branch has recently undergone a major refurbishment to make it a vibrant open plan sales office. Offering a complete Estate Agency service we pride ourselves on being part of a large and successful local and national brand.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 62% 70% £150,000 £610,000
Lettings 67% 67% £350 £1,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 5 3 17 14 11 9 5 2 33
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Absolutely awful experience of Folkestone bra......”

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Mar 18,2024
Minithumbdown
By: 'Mrs Tracy Schermuly'
Mar 18,2024
0 people found
this helpful
Absolutely awful experience of Folkestone branch. Two members of staff not admitting responsibility for a clear error and being dishonest. I would never use this company....
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“Wost agents Ive ever dealt with...”

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Jan 30,2024
Minithumbdown
By: 'Dave Lister'
Jan 30,2024
0 people found
this helpful
The worst thing they did was allowed a workman into my flat while I was away without telling me. He then stole some of my stuff. They are refusing to co-operate with helping me get my stuff back and have just sent an email saying ...
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“The sale of our property was handled very wel......”

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Oct 13,2023
Minithumbup
Rhyss
By: 'Paul Cousins'
Oct 13,2023
0 people found
this helpful
The sale of our property was handled very well by Rhyss Sawyer and his colleagues and all queries dealt with efficiently. The only problems encountered came when relating the sales aspects to the closing of the tenancy which was in place up to two months ...
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“Deceptive Sales and Lack of Accountability...”

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Sep 20,2023
Minithumbdown
By: 'Jonathan Philip'
Sep 20,2023
2 people found
this helpful
Miles and Barr Canterbury used misleading practices and sold my an apartment using incorrect information. This has caused financial and personal distress. When viewing the apartment I was directly led to and shown an underground parking space. However, after purchasing the property was told that ...
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“Best agent we have ever met...”

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Sep 19,2023
Minithumbup
By: 'Jake and Megan'
Sep 19,2023
0 people found
this helpful
We have just agreed to purchase a property from Miles and Barr in Deal, and we can't fault them on anything, we were lucky enough to get Jade from the branch to come out on the initial viewing and she was everything you could want ...
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“Would not recommend miles and barr, absolutel......”

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Jan 19,2023
Minithumbdown
By: 'Sarah'
Jan 19,2023
0 people found
this helpful
Would not recommend miles and barr, absolutely useless, no communication, they can't be bothered, don't get back to you and some of the staff don't know anything about the property when they turn up to show a buyer around. Would totally avoid them nmat all ...
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“Story about Chole Bond and Olivia Petri...”

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Sep 08,2022
Minithumbup
Chole
By: 'kun'
Sep 08,2022
0 people found
this helpful
It's big pleasure to deal with Chole Bond and Olivia Petri, both of them very professional, i felt lucky to have them handle the process of buying property in Canterbury. Chole from day one keep me updated with all informations and stay in touch always (...
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“Push and unprofessional. Would not recommend.......”

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May 01,2022
Minithumbdown
By: 'Kenneth'
May 01,2022
0 people found
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Push and unprofessional. Would not recommend. Told them I wasn't interested and was followed up with constantly and consistently regardless...
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“Awful for tenants...”

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Mar 11,2022
Minithumbdown
By: 'Josh'
Mar 11,2022
3 people found
this helpful
Worst experience so far as a tenant with a lettings agent. Rude, sarcastic employees. Communication is shocking, we seem to be doing their admin for the property which is taking a lot of time out of our actual jobs. If you are tenants, avoid miles ...
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“Reported today for an act of dishonesty, thus......”

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Mar 08,2022
Minithumbdown
By: 'pocock properties ltd'
Mar 08,2022
2 people found
this helpful
Reported today for an act of dishonesty, thus breaking the code of conduct. Folkestone Office Reported to various estate agency bodies of code of conduct...
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“Recognition...”

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Jan 18,2022
Minithumbup
Annie
By: 'Lyn'
Jan 18,2022
0 people found
this helpful
My husband and I would like to share our customer service Experience we received from Annie Collier at the Cliftonville Branch . Annie has a professional manner , speaking on the telephone and face to face . She has good knowledge of her job is respectful of the ...
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“After spending weeks talking to rude agents, ......”

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Jun 30,2021
Minithumbdown
Reece
By: 'Charlotte'
Jun 30,2021
0 people found
this helpful
After spending weeks talking to rude agents, who never called back or immediately put me off a sale, it was amazing to speak to Reece Gumm. He offered us a property that was new to market and met our requirements immediately. Truly friendly, polite and ...
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“After spending weeks talking to rude agents, ......”

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Jun 30,2021
Minithumbup
Reece
By: 'Charlotte'
Jun 30,2021
0 people found
this helpful
After spending weeks talking to rude agents, who never called back or immediately put me off a sale, it was amazing to speak to Reece Gumm. He offered us a property that was new to market and met our requirements immediately. Truly friendly, polite and ...
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“Deeply unethical and incompetent agency. To b......”

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Jun 28,2021
Minithumbdown
By: 'Superangrycustomer'
Jun 28,2021
3 people found
this helpful
Deeply unethical and incompetent agency. To be avoided at all costs. Worst property agency we have ever had dealings with in my entire life. Foul players. Didn't do jack to market our property, we got no single offer for many months, and Miles and Barr ...
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By: SteveC
Jul 22, 2022
View all comments (1)
We have been looking for a property in Kent, so I understand your problems, Miles and Barr Canterbury are by miles, the worst agent we encountered, they do not answer their phones, ignore emails, excuses included “we were at an awards ceremony Saturday night ” and “we were in a meeting” your experience does not surprise me! We are still looking, if it’s Miles and Barr, we just don’t bother. ...

“Sales Progression 'Team' basically consists o......”

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Jun 17,2021
Minithumbdown
Jodie
By: 'Tim Little'
Jun 17,2021
3 people found
this helpful
Sales Progression 'Team' basically consists of one person, Jodie Winch, who never (at any point) had control of my sale. An offer was forwarded from a company that hadn't even been formed yet, by a company that were applying for a commercial mortgage and didn't ...
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“Absolutely terrible service would definitely ......”

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Apr 21,2021
Minithumbdown
By: 'Josie'
Apr 21,2021
0 people found
this helpful
Absolutely terrible service would definitely avoid receptionist is the rudest person I've ever spoken to on the telephone and sales team dont return calls appalling company...
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“Excellent service from all of the staff at Mi......”

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Apr 06,2021
Minithumbup
James
By: 'Carol'
Apr 06,2021
0 people found
this helpful
Excellent service from all of the staff at Miles & Barr Ramsgate who were originally just assisting me with finding a new home. At the last moment I changed to them also for selling my property and within days it had sold. A massive thank you ...
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“Extremely friendly staff who listened to deta......”

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Mar 15,2021
Minithumbup
By: 'Tilly'
Mar 15,2021
0 people found
this helpful
Extremely friendly staff who listened to detail of our visage for our first home. Nothing was too much trouble. Contacted regularly throughout the pandemic or any of our concerns. Would highly recommend the herne bay branch...
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“Selling a property...”

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Feb 24,2021
Minithumbup
Hannah
By: 'Parker'
Feb 24,2021
0 people found
this helpful
Buying and selling a house can be a very stressful time.. I have found Miles and Barr exemplary in the sale of my house. My experience with other agents have not been so good. All staff are courteous and friendly.. when they say they will ...
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“Miles and Barr Folkestone Have been 5 star w......”

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Feb 11,2021
Minithumbup
Zoe
By: 'Neill'
Feb 11,2021
0 people found
this helpful
Miles and Barr Folkestone Have been 5 star with selling my house We would like too thank Zoe Bartlett for all her help She went above and beyond showing our property too veiwers Mr and Mrs Neill...
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“Miles and Barr, Great customer service...”

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Jan 18,2021
Minithumbdown
Bradley
By: 'Jayne'
Jan 18,2021
0 people found
this helpful
Miles and Barr, Cliftonville are selling the property my elderly parents live in (rented). Bradley went out of his way on Saturday to help my parents , scanning in ID documents and then emailing them to me so that I can begin the process of relocating ...
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“I would like to leave a review for a member of staff...”

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Aug 13,2020
Minithumbup
Annie
By: 'Ashley'
Aug 13,2020
0 people found
this helpful
I would like to leave a review for a member of staff. This person has gone out of their way to help me even though I know that they are innundated with other people. She always responds to my emails and I think that people ...
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“Cannot flaw the service provided....”

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Jul 17,2020
Minithumbup
By: 'Gareth'
Jul 17,2020
1 people found
this helpful
Cannot flaw the service provided. Given the difficult situation and challenges presented by Covid 19. It is a credit to all at the Ramsgate branch that the sale went as well as it did. From the free probate valuation to the completion of the sale of ...
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“Really bad discriminatory estate agent. They ......”

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Jul 13,2020
Minithumbdown
By: 'Alexandra'
Jul 13,2020
1 people found
this helpful
Really bad discriminatory estate agent. They have let me down every time I have wanted to buy a Georgian property in Spenser square in Ramsgate during the last 5 years. When will they learn that as a female cash buyer they simply will not show me ...
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“So refreshing!! Having been on with another E......”

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Mar 10,2020
Minithumbup
By: 'Sally'
Mar 10,2020
1 people found
this helpful
So refreshing!! Having been on with another EA in Whitstable - I shall not name names but let me tell you, this experience was worlds away from the other agent. Regular feedback, and got me a sale within 3 weeks whereas all my other agent kept ...
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“One star is quite generous. I cannot possibly......”

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Feb 28,2020
Minithumbdown
By: 'Louise'
Feb 28,2020
10 people found
this helpful
One star is quite generous. I cannot possibly express just bad Miles & Barr are. It would be easy to think this is just a rant from a disgruntled tenant but after the time, money and love that was put into our property we have been ...
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“Best experience for buying and selling my fir......”

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Feb 14,2020
Minithumbup
Miroslav
By: 'Miroslav'
Feb 14,2020
0 people found
this helpful
Best experience for buying and selling my first property with Miles and Barr . Rhyss Sawyer was really helpful and very responsive. I was delighted with the service and professionalism which he provided throughout the whole process of buying and selling . Excellent service ! Will happily use ...
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“Too many departments its mindboggling !...”

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Sep 12,2019
Minithumbdown
By: 'Tina'
Sep 12,2019
6 people found
this helpful
I am very saddened to have just received an email stating that Miles & Barr wont let any more of my properties again.... but I wasnt actually going to use them again: firstly I felt the sales manager was far too pushy, trying to bully me ...
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“After reading the poor reviews not only on the Broadstairs ......”

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Jul 10,2019
Minithumbdown
By: 'Unhappy'
Jul 10,2019
5 people found
this helpful
After reading the poor reviews not only on the Broadstairs branch but all Miles and Barr branches, i am glad to see that its not just us that recieved such bad service, lies, unprofessionalism, poor communication and bad attitudes from this company. I would not ...
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“Simply the Best...”

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Jul 05,2019
Minithumbup
Bradley
By: 'Dawn'
Jul 05,2019
2 people found
this helpful
All of the team but especially Bradley Wright at the Whitstable branch was AMAZING in looking after my Mum in helping her sell her property. Her circumstances were unusual and Bradley treated her more like a family member than a client. His kind, caring ways ...
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Last updated at 3:40 PM 13/11/2017 by Lewis

Awards won by Miles & Barr

Regional Awards won by Miles & Barr

Individual Branch Awards


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