Michael Hardy

Customer Reviews

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1. 

   A 5-star review by 'Anat' 10/2/2012

   Branch:

   15/17 Broad Street

   Services:

   Sales (as a Buyer)

   Staff Member

   Mark Rath

   Staff Member

   Terry Nice

   Experience:

   Would you use the agent again? Yes

   working with Michael-Hardy's agents was a very professional experience. every thing we asked for was answered and dealt with quickly and to our satisfaction. they have helped us a lot when we had problems getting a mortgage being new to this country. we would definitely recommend them!

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2. 

   A 4-star review by 'James Scott' 10/2/2012

   Branch:

   15/17 Broad Street

   Services:

   Sales (as a Vendor)

   Staff Member

   Terry Nice

   Experience:

   Would you use the agent again? Yes

   Michael Hardy did a good job for us in a tight market. Terry Nice was always available when we needed him. We lost some time with a vexatious buyer and I think Michael Hardy could have ruled them out more quickly, although I accept that I was happy to wait a short while. However the chain did come together and the sale was successfully concluded. I am reasonably pleased with the service I received, although I do think that in relation to my legal costs, the estate agency service was extremely expensive.

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3. 

   A 4-star review by 'James Scott' 10/2/2012

   Branch:

   15/17 Broad Street

   Services:

   Sales (as a Vendor)

   Staff Member

   Terry Nice

   Experience:

   Would you use the agent again? Yes

   Michael Hardy did a good job for us in a tight market. Terry Nice was always available when we needed him. We lost some time with a vexatious buyer and I think Michael Hardy could have ruled them out more quickly, although I accept that I was happy to wait a short while. However the chain did come together and the sale was successfully concluded. I am reasonably pleased with the service I received, although I do think that in relation to my legal costs, the estate agency service was extremely expensive.

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4. 

   A 5-star review by 'Adrienne Cottrell' 10/2/2012

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Ian at Micheal Hardy in Crowthorne and the entire team there are a cut above the rest when it comes to buying and selling houses in my opinion. Having dealt with other agents in the area, I had a direct comparison, and I would say this team's strength is based on maturity and outstanding customer service-house buying and selling is supposed to be stressful, but the one thing that can help alleviate some of that stress is communication, and Ian was on the ball the whole way through the process, even when he had nothing to report he kept in touch and as a buyer I really appreciated that. Approachable, mature, with top customer service skills-oh if only all estate agents could match up, house buying really wouldn't be as stressful as it normally is. Thank you Ian, Chris, Tracy and Ben in Crowthorne.

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5. 

   A 5-star review by 'Dr A. Russell' 3/2/2012

   Branch:

   15/17 Broad Street

   Services:

   Sales (as a Vendor)

   Staff Member

   Mark Rath

   Experience:

   Would you use the agent again? Yes

   I have sold my house using Michael Hardy and would recommend them to anyone who intends to sell in this area. They are very professional, responsive and always willing to listen and to help.They have been very patient throughout the process (we sold in around 5 weeks but it took us a long time to find a property to buy).
   Great job, great service. Many thanks

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6. 

   A 5-star review by 'Jamie' 23/1/2012

   Branch:

   15/17 Broad Street

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Very good service even with the challenges of a Grade II listed property at the end of the chain. Mark was keen to find a solution at every stage, and was instrumental in securing the completion date that we needed! Thanks Mark.

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7. 

   A 5-star review by 'John' 8/1/2012

   Branch:

   Broad Street Walk

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Very pleased with Michael Hardy. They communicated well throughout our purchase and sale and always seemed to be working hard on our behalf. Would happily recommend them.

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8. 

   A 5-star review by 'Martin' 25/12/2011

   Branch:

   Broad Street Walk

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Excellent and friendly service throughout. Professioanl inventory inspection, quick response to questions and courteous.

   Would recommend as both landlord and tenant for any future lettings

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9. 

   A 5-star review by 'Stuart Madden' 24/12/2011

   Branch:

   15/17 Broad Street

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Fantastic service always tried to resolve issues and respond to queries in a timely manner, particularly Mark

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10. 

    A 5-star review by 'Nic' 19/12/2011

    Branch:

    15/17 Broad Street

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    We used Michael Hardy as selling agent because of our excellent experience of them when we bought the house 15 years previously when they were acting as selling agents then and we have worked with Mark Raft on both occassions. The individual long term commitment of staff members results in their having a deep understanding of the Wokingham property market and the ability to recognise the value of particular characteristics of our property. This resulted in their valuation being £50K greater than two other local agents which was justified by offers and selling price that were again £50K above what the other agents advised us to expect. Although their commission rate is above the norm their results have justified this. The staff ring back when they say they will and are unfaillingly courteous. As we have now experienced their quality of service twice we would unhesitatingly recommend them.

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1. 

   A 5-star review by 'DarkFirebrand' 8/12/2011

   Branch:

   15/17 Broad Street

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I have used this company for the past 18 months.

   They have excelled at everything from day one, the property was ready to move into on time and brilliantly clean. There was an inital issue which was stated from the start and fixed the following day.

   Payments have always been taken on time, notice was always given before visits, even in an emergency. They have always kept both named tennants up todate on everything that was happening, never favouring to contact one above another.

   inventory checks have always been performed frequently and always on the correct date.

   I would recommend this estate agent for both lettings and management to anyone, they have been a pleasure to use and I wish all estate agents were like them!

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2. 

   A 5-star review by 'Miss C Eylott' 7/12/2011

   Branch:

   15/17 Broad Street

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I have bought and sold using Michael Hardy now, and fully intend to use them for future sales. They are very quick to respond to phone calls and emails. All of their staff are professional, helpful and knowledgeable and, unlike some other agents I have encountered, never pushy or impatient. My property was sold and completed well within 3 months with minimal stress or fuss.

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3. 

   A 5-star review by 'Mrs A Harvey' 26/11/2011

   Branch:

   15/17 Broad Street

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Michael Hardy sold my house within 4weeks and achieve very close to the asking price. They priced the house realistically as I requested. The did all the viewings for me and kept me updated after each visit. Their chain checking was carried out weekly and I was always informed of what was happening in the chain. Exchange happened within 6 weeks and completions will be within 2 weeks. I was extremely happy with this agent and was always able to speak to them whenever I needed to. Thank you for your help.

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4. 

   A 5-star review by 'Barbara Donnelly' 25/11/2011

   Branch:

   15/17 Broad Street

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   We engaged Michael Hardy at the end of July 2011 to market our house for sale.
   Although it took slightly longer to receive an acceptable offer, they process was very quick once we accepted an offer.
   Michael Hardy recommended a solicitor from Wokingham and they did a great job.
   I recommend using Michael Hardy!

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5. 

   A 5-star review by 'Karen White' 25/11/2011

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I approached Michael Hardy, as I am very very sceptical of Estate Agents, I bought my house with them 6 years ago and I must admit they have continued to deliver a professional approach as skilled estate agents and negotiators. I am also buying my new house through them and my partner has sold his house, so this is testiment itself.

   Barnaby from the Wokingham office was an exceptional negotiator, I am not the easiest client to please, but Michael Hardy's team, including Terry and Mark established a solid relationship and kept me in touch at every step and more importantly they were HONEST.

   I have already recommended them to friends and Neighbours. and would no hesitate to continue to recommend them.

   Yours a very satisfied and relieved client.... Thank you again to a Great Team.. Karen

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6. 

   A 5-star review by 'Marilyn Maddock' 21/11/2011

   Branch:

   15/17 Broad Street

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   We engaged Michael Hardy at the beginning of September to sell my late father's home. An 'open day' was scheduled for two weeks later, but shortly after the agents board was put up an offer was made for the full asking price. This was accepted and the viewing day was then cancelled.
   There were a few issues that needed to be resolved but all the staff were very helpful and efficient in all our dealings with them. The solicitor that was recommended to us by Michael Hardy was also extremely thorough and efficient which helped ease us through the process. When some information was needed urgently it was copied and taken to the solicitor's promptly The sale of the property was finalised on the 16th November and I would certainly recommend Michael Hardy to anyone considering putting their house on the market.

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