Martin & Pole

Agent rating: 3 out of 5.0 based on 3 ratings. This website contains 3 user reviews of Martin & Pole.

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Agent Information

Martin & Pole

We are a professional and dynamic estate agency with proactive departments including residential sales, residential lettings, auction properties, commercial agency, surveys & valuations, town planning, property management, auction rooms and financial services.

Offices / Branches

This Agent ranked 973 out of 9469 in the UK

Overall Customer Rating

3.00 out of 5.00

  • 2 recommend
  • 1 disapprove

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Customer Reviews

  1. Upload a reviewer profile image

    A 5-star review by 'Alison' 24/6/2011

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    I also bought my house through them. Couldn\'t fault them, they have set a very high standard for any estate agent to follow. Professional, prompt and went out of their way to be helpful.

    Was this review helpful? Yes

     
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    A 3-star review by 'Cas' 27/8/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    PLUS POINTS

    * Prompt response to reported problems
    * Good notification of 6 monthly landlord checks
    * Didn't have to pay much in Admin fees as paid 6 months rent up front

    NEGATIVE POINTS

    * Patchy/shoddy decoration

    Hoping to move in the next few months so I hope not to have too much issue re: having my deposit returned a the house is in a better decorative state after 2 years of my tenancy than it was when I first moved in!

    Will update review if I have problems.

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    A 1-star review by 'Baggy' 7/5/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    M&P used to be a pretty good agent for letting your house....but they stopped being so good when they closed the Crowthorne office and moved everything to Wokingham. It's got especially bad there the last year - as in Romans Property type bad - calls never returned, contracts sent out with blinding errors (if you're lucky to get a copy before they hound the tenant to sign it without you seeing it first - which is a big 'no, no').

    Depending on who you speak to, they can be either pretty nice and helpful or just downright rude and arrogant (I bet they love working together).

    If I had a penny for every ARLA code of practice violation, this place would be saving the economy single handedly - I'm amazed there haven't been more complaints on here about them....but like I say, this is a relatively recent change in standards. A shame really...they used to be so good.

    I'm looking to get away from them when the current tenant decides they've had enough. In the meantime, I couldn't recommend this agent to anyone.

    Was this review helpful? Yes

     
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