Martin and Co
based on 173 ratings. This website contains 168 user reviews of Martin and Co.
Agent Information
Martin and Co
Description of Martin and Co is currently unavailable.
Offices / Branches
- Aberdeen - 123-125 Rosemount Place, Rosemount,
- Aberdeen - 123 Rosemount Place, Rosemount,
- Ashford - 2 Middle Row, Kent
- Bath - 7 Palomino Place, Westbury,
- Bath - 1 Cleveland Terrace, Avon
- Belfast - 225 Woodstock Road, County Antrim
- Birmingham - 24 Birmingham Road, Sutton Coldfield,
- Birmingham - 73 Alcester Road South, West Midlands
- Birmingham - 53 Lower Gungate, Tamworth,
- Bournemouth - 43 High Street, Ringwood,
- Bournemouth - Parkland Place, Hampshire
- Bournemouth - 117 Commercial Road, Parkstone,
- Bournemouth - 182 Old Christchurch Road, Hampshire
- Bournemouth - 8 Trinity 161 Old Christchurch Road, Hampshire
- Bournemouth - 4 Fridays Court High Street, Ringwood,
- Bournemouth - 39-41 Old Milton Road, Hampshire
- Bradford - 103 Saltaire Road, West Yorkshire
- Brighton - 32 Church Road, Hove,
- Brighton - Suite 3.7 Dolphin House 2-5 Manchester Street, Brighton and Hove
- Brighton - The Sorting House Clifton Road, Littlehampton,
- Brighton - 29 South Street, Eastbourne,
- Brighton - 133 Edward Street, Brighton and Hove
- Bristol - 8 Regent Street, Kingswood,
- Bromley - 282 High Street, Greater London
- Cambridge - 191 Mill Road, Cambridgeshire
- Canterbury - 130 Sandgate Road, Folkestone,
- Canterbury - 23 Watling Street, Kent ,
- Cardiff - 20 Church Street, Merthyr Tydfil,
- Cardiff - Albany Road, Cardiff County
- Cardiff - 10 The Globe Centre Albany Road, Cardiff County
- Chelmsford - 15 Duke Street, Essex
- Chelmsford - 15 Duke Street, Essex
- Chelmsford - 1 Adams House, Harlow,
- Chester - Ellesmere Port, Ellesmere Port,
- Colchester - 11 North Hill, Essex
- Coventry - 105 New Union Street, West Midlands
- Crewe - 30 Hospital Street, Nantwich,
- Crewe - 64 Hospital Street, Nantwich,
- Crewe - 217 Nantwich Road, Staffordshire
- Croydon - 5 Godstone Road, Caterham,
- Croydon - 145 Brighton Road, Greater London
- Croydon - 145 Brighton Road, Greater London
- Croydon - 145 Brighton Road, Greater London
- Dartford - 7 Manor Road, Gravesend,
- Derby - 15 Abbey Street, Derbyshire
- Doncaster - 3 Fraser House, South Yorkshire
- Dorchester - 2 St Thomas Street, Weymouth,
- Dorchester - 2 St. Thomas Street, Weymouth,
- Dudley - Penny Farthing Arcade, West Midlands
- Dundee - 10 Whitehall Crescent, Dundee City
- Edinburgh - 93 South Bridge Street, West Lothian,
- Edinburgh - 19A Queensferry Street, City of Edinburgh
- Enfield - 6 Southbury Road, Greater London
- Exeter - 16 South Street, Devon
- Falkirk - 13-15 Upper Craigs, Stirling,
- Glasgow - 186 Kilmarnock Road, Shawlands,
- Glasgow - 172 Woodlands Road, Lanarkshire
- Gloucester - 53 Castle Street, Cirencester,
- Gloucester - 20 Worcester Street, Gloucestershire
- Gloucester - 39 Castle Street, Cirencester,
- Gloucester - 33 Rodney Drive, Cheltenham,
- Guildford - 7 High Street, Camberley,
- Guildford - 12 East Street, Farnham,
- Guildford - Fides House 10 Chertsey Road , Woking,
- Guildford - 173 Victoria Road, Aldershot,
- Guildford - 59A Quarry Street, Surrey
- Guildford - 12 The Broadway, Woking,
- Harrogate - 5 Raglan Street, North Yorkshire
- Harrow - 38 Victoria Road, Hillingdon,
- Hemel Hempstead - 29 High Street, High Wycombe,
- Huddersfield - 7 St Peters Street, Yorkshire
- Huddersfield - 7 St. Peters Street, West Yorkshire
- Hull - 18 Dyer Lane, Beverley,
- Ilford - Caxton House Old Station Road, Essex,
- Ipswich - 28 Angel Hill, Bury St. Edmunds,
- Ipswich - 19B Great Colman Street, Suffolk
- Ipswich - 28 Angel Hill, Bury St. Edmunds,
- Ipswich - 28 Angel Hill, Bury St. Edmunds,
- Ipswich - 28 Crescent House Angel Hill, Bury St. Edmunds,
- Kilmarnock - 24 Parkhouse Street, Ayr,
- Kingston Upon Thames - 49 High Street, Walton-on-Thames,
- Kingston Upon Thames - 46 Victoria Road Surbiton, Kingston upon Thames,
- Kingston Upon Thames - 10 North Street, Leatherhead,
- Kirkcaldy - 93 St. Clair Street, Fife
- Kirkcaldy - 32 Chalmers Street, Dunfermline,
- Kirkcaldy - 27 Bonnygate, Cupar,
- Lancaster - 4 China Street, Lancashire
- Leamington Spa - 31 Regent Grove, Warwickshire
- Leeds - 93 New Road Side Horsforth, Yorkshire
- Leeds - 4 Lidgett Lane Garforth, Yorkshire
- Leeds - 13 Bridge End, West Yorkshire
- Leicester - 60A Queens Road, Leicestershire
- Leicester - 162 Narborough Road, Leicestershire
- Leicester - 94 Castle Street, Hinckley,
- Leicester - 18 High Street, Coalville,
- Lincoln - 33 The Forum North Hykeham, Lincolnshire
- Liverpool - 58 Allerton Road, Merseyside
- London - Worlds End Studios 132-134 Lots Road Chelsea, Kensington and Chelsea,
- London - 67 Essex Road, Islington,
- London - 4 Sutherland Avenue Maida Vale, Maida Vale,
- London - 2 Eaton Gate, Greater London
- London - Mabledon Place, Greater London
- London - 137 Balham Hill, Wandsworth,
- London - 36-37 High Street, Ealing,
- London - 106 Tooley Street, Southwark,
- London - 132-134 Lots Road, Kensington and Chelsea,
- London - 71-73 West Ham Lane, Newham,
- London - 106 Tooley Street, Southwark,
- London - 13A High Street Wanstead, Redbridge,
- London - 179 Merton Road, Wimbledon,
- Manchester - 84 Bury Old Road, Whitefield,
- Manchester - 33 Liverpool Road, Greater Manchester
- Manchester - 432 Barlow Moor Road, Chorlton,
- Medway - 67 High Street, Chatham,
- Medway - 23 Pudding Lane, Maidstone,
- Medway - Starnes Court off Union Street, Maidstone,
- Milton Keynes - Norfolk House 78 Saxon Gate West, Buckinghamshire
- Milton Keynes - 56 St. Loyes Street, Bedford,
- Milton Keynes - 80b Saxon Gate West, Buckinghamshire
- Motherwell - 81 Cadzow Street, Hamilton,
- Motherwell - 83 Cadzow Street, Hamilton,
- Motherwell - 69 Graham Street, Airdrie,
- Newcastle upon Tyne - 6a Ashburton Road, Tyne and Wear
- Newcastle upon Tyne - 66 Park View, Whitley Bay,
- Newcastle upon Tyne - 309 Salters Road, Newcastle Upon Tyne,
- Newport - 11 Station Street, Newport County
- Newport - 223 High Street, Blackwood,
- Northampton - 8 Bridge Street, Northamptonshire
- Norwich - 10 Cavalry Ride, Norfolk
- Norwich - 1 Charing Cross, Norfolk
- Nottingham - 57 Friar Lane, Nottinghamshire
- Nottingham - 2-4 Lombard Street, Newark,
- Nottingham - Trent Bridge Buildings, Nottinghamshire
- Nottingham - 18 Market Place, Grantham,
- Nottingham - 4A Market Street, Mansfield,
- Nottingham - 82 High Street, Abbots Langley,
- Oldham - 15B Cheetham Street, Rochdale,
- Oxford - 38 High Street, Banbury,
- Oxford - 8-10 West St Helen Street, Abingdon,
- Oxford - 63 High Street, Witney,
- Oxford - 31 Woodins Way, Oxfordshire
- Paisley - 9 Canal Street, Renfrewshire
- Peterborough - 9A St. Marys Street, Stamford,
- Portsmouth - 40 Aldwick Road, Bognor Regis,
- Portsmouth - 171 Eastney Road Southsea, Hampshire
- Portsmouth - 4 Grove Road South, Hampshire
- Portsmouth - 12 Southgate, Chichester,
- Portsmouth - 17 North Cross Street, Gosport,
- Preston - 12 Lune Street, Lancashire
- Reading - 16 London Street, Basingstoke,
- Reading - 16 Bridge Street, Oxfordshire
- Reading - 21 Whitley Street , Berkshire
- Reading - Abbey House Grenville Place, Bracknell,
- Redhill - 3-4 Keymer Road, Burgess Hill,
- Redhill - 28 Sussex Road, Haywards Heath,
- Redhill - 3 Brittingham House, Crawley,
- Redhill - 3 Keymer Road , Burgess Hill,
- Redhill - 29 Church Street, Reigate,
- Redhill - 53-55 Gatwick Road, Crawley,
- Redhill - 20 Dovers Green Road, Reigate,
- Romford - 215A North Street, Greater London
- Romford - 215A North Street, Greater London
- Rugby - 18 Church Street, Warwickshire
- Salisbury - 60 Castle Street, Wiltshire
- Salisbury - 29 London Street, Andover,
- Sheffield - 77 Low Pavement, Chesterfield,
- Sheffield - 51 Middlewood Road, South Yorkshire
- Sheffield - 5A Worry Goose Lane, Rotherham,
- Sheffield - 11 Ryton Street, Worksop,
- Shrewsbury - 40 St Johns Hill, Shropshire
- Slough - 74 Queen Street, Maidenhead,
- Slough - 46 High Street, Buckinghamshire
- Slough - 46-48 High Street, Buckinghamshire
- Southampton - 23 Portsmouth Road, Hampshire
- Southampton - 29a Portsmouth Road Woolston, Hampshire
- Southampton - Palamos House 66-67 High Street, Lymington,
- Southend on Sea - 136A London Road, Essex
- St. Albans - 92 London Road, Hertfordshire
- St. Albans - 8 Howardsgate, Welwyn Garden City,
- Staines - 137 High Street, Middlesex
- Stockport - 21 Church Street, Macclesfield,
- Stockport - 129 Heaton Moor Road Heaton Moor, Greater Manchester
- Stoke on Trent - 44 Piccadilly, Stoke-on-Trent
- Stoke on Trent - 4 Eastgate Street, Stafford,
- Stoke on Trent - 56 High Street, Biddulph,
- Sutton - 32 Stonecot Hill, Greater London
- Swindon - 7 Market Place, Chippenham,
- Swindon - 23A Devizes Road Old Town , Gloucestershire
- Swindon - 108 Commercial Road, Gloucestershire
- Taunton - 46 Bridge Street, Somerset
- Telford - 5 Market Square, Wellington,
- Tonbridge - 91-93 London Road Southborough, Tunbridge Wells,
- Tonbridge - 94C High Street, Uckfield,
- Tonbridge - 11 Vale Road, Tunbridge Wells,
- Tonbridge - Unit 12 St Julians Underriver, Sevenoaks,
- Tonbridge - Northdown House, Kent
- Tonbridge - reigate@martinco.com, Kent
- Truro - 22 New Bridge Street, Cornwall
- Twickenham - 11 Albany Parade Brentford, Hounslow,
- Twickenham - 11 Albany Parade, Hounslow,
- Twickenham - 56 The Green, Richmond upon Thames,
- Twickenham - 56 The Green Twickenham, Richmond upon Thames,
- Warrington - 119 Albert Road, Widnes,
- Wolverhampton - 85 Darlington Street, wolverhampton,
- Worcester - 45 Foregate Street, Hereford and Worcester
- Worthing - 82 Teville Road, West Sussex
- Worthing - 10 Strand Parade The Strand Goring-by-Sea, West Sussex
- York - 1 Vine Street, Yorkshire
- York - 29 The Village, North Yorkshire
- View All Branches
- Update Agent details
Martin and Co has not joined our 'transparent agent' scheme yet.
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Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Martin and Co, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews (Page 5 of 6)
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by 'abusedtenant' 30/4/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I just moved out of the two-bedroom flat I was renting with Martin&Co for two years. I have to say my experience with them is the worst I have ever had. The flat had no hot water and problems with the plumbing; I made several attempts to get them interested in my predicament but to no avail. They have a dedicated company to deal with these issues which doesn't even have a voicemail! They have this idiotic policy of hiding the landlord from the tenant and they tell you that they will take care of the problem, which is laughable. On a day that I knew that the landlord was going to be in I left... (read more)
Was this review helpful? Yes
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by 'jay' 13/4/2010
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
I called up about an apartment I wanted to view, they said they had two available, however I could not view them without my partner, who is too busy to go view the properties and they said to call back when my partner is not busy. I found it rude how they thought it was unacceptable for me to view an apartment without my other half, who has asked me to call up and view the particular apartment. Although I did say that my partner will find sometime to see this apartment because he had seen the photos and thought it was good, they still wouldn't allow me to make a viewing appointment without my other half. How is this good customer service?
Was this review helpful? Yes
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1
person found
this helpful.
by 'TLF' 10/4/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Just awful!!! Please, please, please don't use this Letting Agent! They will make your life hell!!!!! Save yourself so much pain and walk past their office!
Was this review helpful? Yes
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by 'a' 26/3/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Martin and Co are a joke. We moved out at the beginning of the month. They are trying to charge us nealry
Was this review helpful? Yes
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by 'Ralph Brogter' 11/3/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
As a Landlord, I was surprised as to their timely professional service. I have given them the keys and within 48 hrs the property been letted out albeit slightly below the agreed letting fees but in return they offered me a less commision discount . I have to say so far they have been professional and no problems with them. The leicester branch manager is a very professional guy. Superb.
So touch wood so far no problems. The tenants are happy too!
Was this review helpful? Yes
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by 'wifeytoast' 11/3/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I felt compelled to right from the point of view of a landlord and the, for want of a better word, slack attitudes of Martin & Co.
I stated no pets in my house only to find out after 5 months that the tenant had 1 dog which had pups - they've chewed everything.
I stated no smoking in my house only to find he wasn't just smoking, he was smoking drugs.
I stated no benefits, he has housing benefit.
Contact would have been lovely so I knew what was going on, dream on comes to mind.For anyone wanting to rent a house I would think twice before giving over your fee for credit checks. They clearly aren't done. Apparently my tenant had a glowing credit score...until he left owing me 3 months rent and wrecking my house and then I got in contact with his previous land lord who he owed
Was this review helpful? Yes
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by 'PeevedSouthampton' 17/2/2010
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
Went to view a property which we really liked, we were told that if we wanted a cat we would need to pay to have the whole house fumigated afterwards! And the deposit was steep - plus they charge both a moving in and checking out charge!
Was this review helpful? Yes
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1
person found
this helpful.
by 'Jack' 6/2/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Well, where do I start. Within 1 day of moving into our property we realised that many of the appliances didn't work. The hot water didn't work properly. It took 4 months for this to be fixed. The agents were rude, arrogant and incompetent. They are pennypinching and unhelpful to tenants. The impression I get is that they make good money for the landlord, but don't particularly look after the tenant.
Was this review helpful? Yes
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by 'shiv_88' 2/2/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Do not use Martin and Co. We have lived in our flat for almost a year. We are moving out asap. We waited weeks on end for our oven to get fixed, our toilet seals leaking, toilet seat keeps falling off. Kitchen floor uneven! Cars get abandoned in car park by other residents using the same company which they do nothing about.
I wouldn't recomend any one to use this company.
Was this review helpful? Yes
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by 'Former Tenant' 23/1/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Absolutely terrible people, really nice when you first meet them and they're persuading you to hand your money over of course. After that it's all downhill, rented a flat full of black mould and an oven which was faulty (it didn't switch off! Imagine my surprise when I found this out) managed to get replacement oven but then we paid for it out the deposit when we moved out of course because of the supposedly horrible mess we had left behind...
The staff in Martin & Co are smarmy, patronising and just plain rude. After we moved out we had a dispute with them over the deposit and arranged to go down and see the manager who confirmed the meeting time. So we took time out to go to the office only to be told that he wasn't there and wouldn't meet us.
Don't give them your business, you'll be sorry for it, Martin & Co do the absolute minimum at maximum charge and stress. It's not worth it.
Was this review helpful? Yes
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by 'Matt' 18/1/2010
- Branch:
- Fides House 10 Chertsey Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
User 'Matt' rated Martin and Co but did not write a review. -
1
person found
this helpful.
by 'Lou' 3/1/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Caterham branch - Thankfully I no longer have to deal with them! Where do I start: Patronising & completely incompetant staff who don't really know what they're talking about, assume they or their maintenance people can come by whenever they please whilst assuming you have nothing better to do or even if your at work, unhelpful if you have any problems with the property, will try to blame you if anything breaks & charge you. Oh and expensive rents/deposits.
Was this review helpful? Yes
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by 'snailmaker' 23/12/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I can see that you people who have negative experience.... it is happening with me up in Scotland aswell with all those lack of communciations, Maladministration and lack of repairs (majority - inculding heating) needed, informed them at start of tenacny, informed again at 6 months review. almost 11 months has passed, only did one repair.... the heating has not been dealt with.
NEVER AGAIN - expects to lose despoit but looking into some actions.
Was this review helpful? Yes
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by 'gateway' 13/12/2009
- Branch:
- Fides House 10 Chertsey Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
User 'gateway' rated Martin and Co but did not write a review. -
by 'I'd rather be homeless' 22/11/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Wow. Where do I start? During our tenancy it took an age to get a reply back to any email or voice mail left in regards to maintenance issues. On leaving the property several things that required attention were still as they were when reported six months prior. The Gloucester office still owe me approx
Was this review helpful? Yes
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by 'Michelle' 30/10/2009
- Branch:
- Fides House 10 Chertsey Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
User 'Michelle' rated Martin and Co but did not write a review. -
by 'Ex-tenant' 11/10/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
COLCHESTER- This company are determined to take any money that they can possibly get. The attempted to raise my rent without having informed the landlord that they were doing this and are currently trying to charge me almost
Was this review helpful? Yes
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by 'F*ck Tony' 23/9/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Sheffield North branch!
I made a booking the week before to view a property. The next Monday I called back and they confirmed with me that the viewing is scheduled. On Tuesday morning, they called me to checkthe viewing is still valid. I said of course. They I bought my tickets and travelled to Sheffield from another city at lunch time. Now the unbelievable thing happened, they called me and said that they want to cancel the viewing in the afternoon. The excuse is they have not get the permit from the current tenant.
I booked the viewing the week before and both of us had called each other to confirm the viewing on our scheduled date and time. I spent 70 pounds to travel to the place.
Recommend never use this branch again!
Was this review helpful? Yes
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by 'Scott' 15/9/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Aberdeen branch - absolutely the worst letting agency I have ever dealt with. When I moved in to the flat, there was no bed. After a week of trying to convince me that the sofa in the kitchen was, in fact, my bed, it took them a further 2 weeks to provide one.
It took them 6 months to replace a hoover, but judging by some of the comments on here that's actually pretty quick for them.
Icing on the cake was finding out that the entire building was a site of serious disrepair and mojor building work started with no warning. Every time it rained water was dripping from the ceiling and running down the walls. Martin&Co's response? "Turn the heating up". When the builders knocked a hole in my wall, they were still claiming it was habitable.
I've now moved out, given notice and demanded rent back. Got a funny feeling they won't be too forthcoming with that...
Would also add absolutely no communication between staff, no records made of communication between me and any of them and they generally don't give a toss about you.
Avoid at all costs.Was this review helpful? Yes
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by 'Gwizzly' 7/9/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I found Martin and Co helpful, they contacted me when they said they would, even if it was just to check up on me after a few weeks of moving in and reminded me about visits. to be fair they seem really proffessional, they offer a good service. When my landlord said he would;t fix the washing machine, Martin and co rang him back explaining his legal rights as a landlord. They really had my interests at heart.
Was this review helpful? Yes
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by 'WorthingTenant' 2/9/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Worthing branch. Martin & Co could not care less about their tenants if they tried. They tried to tell me that contracts couldn't be posted because they are legal documents and legal documents aren't allowed to be posted!! They charge an extortionate amount every 6 months to renew the contract (which only involves them reprinting a document and me signing it). It takes them an age to actually undertake repairs. When I moved in the inventory might as well have been carried out by a blind man it was so inaccurate, and the telephone line which they promised was there didn't exist at all. The list of issues with them goes on and on...
Was this review helpful? Yes
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by 'mick' 28/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Had a good experience recently in letting a property from them, they provided us with exactly what we required and were friendly and honest with all the costs involved upfront before we signed anything. They seem to be treating all tenants and landlords equal which is great, will definately use them again.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Frederika' 25/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I wish I had read this review site before deciding to use Martin & Co. We are due to move in in a couple of days, and despite having our forms for the last three weeks, they are still unable to confirm that everything is set.
They are absolutely useless at answering any queries, they never ring back, and they are completely hopeless at their job.
The fees they charge are extortionate bearing in mind the amount of work they appear to do (close to nothing).
If I find I have any problems with them after I move in, any correspondence will be sent through a lawyer, and as soon as my six month contract is up, I will be moving to a new property.
They are rude and arrogant and seem to to their utmost to be unhelpful.
I cannot possibly recommend more strongly not using this estate agent.
Was this review helpful? Yes
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1
person found
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by 'FrustratedTenant' 21/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I am a current tenant with Martin and co in Nottingham and all our dealings with them have been absolutely awful!! We weren't given a moving in date until 1 day before and they never returned phone calls.
They make you pay ridiculous charges (check out fee..wtf?) and have no clear explanation as to what these fees are for other than "well it's to pay for your check out", "but what does it actually fund?", "well, to check out your flat you need to pay".....what?!?!
We have lived in our flat for 2 months now and still not had minor problems solved that we reported on our first day,... (read more)
Was this review helpful? Yes
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by 'Billy' 18/8/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Martin and Co Rochdale. We rent out our property, fully managed, through this branch and initially they were ok, always let out our property, rang us with any issues the tenants had, payed us our money on time etc.
Then, earlier this year around March (with the exception of a month when our property was empty) we had issues with getting money off them, we rang Rochdale and are told Bolton Branch are dealing with payment? you ring Bolton and are told it will be sorted, check your account... nothing. Variety of reasons are given as to why we have'nt recieved our money and assured it will be sorted next month, ie it will be paid to M and Co on one date and within 7 days it will be in our account. They are so frustrating and one staff member in particular in Rochdale is very rude, talk down to you etc etc, its almost like they forget your paying them for a service..We will not use these again or recommend and have a very sour taste after using them
Was this review helpful? Yes
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by 'mochiM' 17/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Chose this letting agent because they claim to be "UK's No 1 letting agent". We soon realised that there is no truth in this .
They are slow in responding to requests n emails and are also not very proactive in warning us of any hidden clauses in the contract e.g. they know we had intended to stay in the UK for a period of nine months but did not have a confirmed departure date. When we asked if we could extend our stay by a couple of weeks to firm up our departure plans. They said yes initially but one month before, they told us no. By then, all our air tickets have been booked. We have... (read more)
Was this review helpful? Yes
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by 'MrH2U' 10/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Martin & Co Cirencester; very efficient and friendly, but this was after using another Cirencester agent PB & C who were dismal. Martin & Co treated tenants as equal partners in the transaction.
Was this review helpful? Yes
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by 'Ry' 5/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Littlehampton branch: smouth transaction, very friendly and attantive to customers.
Worthing branch: friendly and cooperative, but once the agent has not came to show the property when appointment has been arranged.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Marc' 27/7/2009
- Services:
- Surveys
- Experience:
- Would you use the agent again? No
I used to work for an Estate Agents on parliament street.
Martin & Co were had a real notoriety amongst every agent in Nottingham. They are rude, inconsiderate, unprofessional, uncaring with no morals.
The staff are the most condensing which is worryingly ironic seen as though estate agents have no qualifications. They talk down to you customers and don't sort problems out.
My relationship capacity stems from professional, prospective client and my parents are previous clients of there's.
If anyone would like more detailed opinion of them feel free to contact myself.
Was this review helpful? Yes
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by 'delpino' 4/6/2009
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
Martin & Co Canterbury - made us pay 500 pounds, 250 referencing and 250 deposit before we've seen the tenancy agreement. Lots of hidden costs which were revealed later (like insurance, check-in fee). We decided not to go for the flat then.. after that ignored our email when we asked for our deposit back. They were friendly at the beginning but later it was very disappointing.
Was this review helpful? Yes
 managed to get replacement oven but then we paid for it out the deposit when we moved out of course because of the supposedly horrible mess we had left behind...
The staff in Martin & Co are smarmy, patronising and just plain rude. After we moved out we had a dispute with them over the deposit and arranged to go down and see the manager who confirmed the meeting time. So we took time out to go to the office only to be told that he wasn't there and wouldn't meet us.
Don't give them your business, you'll be sorry for it, Martin & Co do the absolute minimum at maximum charge and stress. It's not worth it./&display=popup&link=http://www.allagents.co.uk/review/4053/&redirect_uri=http://www.allagents.co.uk/review/4053/ "Share on your Facebook Wall"){kind=logo}
 needed, informed them at start of tenacny, informed again at 6 months review. almost 11 months has passed, only did one repair.... the heating has not been dealt with.
NEVER AGAIN - expects to lose despoit but looking into some actions./&display=popup&link=http://www.allagents.co.uk/review/3841/&redirect_uri=http://www.allagents.co.uk/review/3841/ "Share on your Facebook Wall"){kind=logo}
. It takes them an age to actually undertake repairs. When I moved in the inventory might as well have been carried out by a blind man it was so inaccurate, and the telephone line which they promised was there didn't exist at all. The list of issues with them goes on and on.../&display=popup&link=http://www.allagents.co.uk/review/2878/&redirect_uri=http://www.allagents.co.uk/review/2878/ "Share on your Facebook Wall"){kind=logo}
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If I find I have any problems with them after I move in, any correspondence will be sent through a lawyer, and as soon as my six month contract is up, I will be moving to a new property.
They are rude and arrogant and seem to to their utmost to be unhelpful.
I cannot possibly recommend more strongly not using this estate agent./&display=popup&link=http://www.allagents.co.uk/review/2838/&redirect_uri=http://www.allagents.co.uk/review/2838/ "Share on your Facebook Wall"){kind=logo}
 and have no clear explanation as to what these fees are for other than "Share on your Facebook Wall"){kind=logo}
 we had issues with getting money off them, we rang Rochdale and are told Bolton Branch are dealing with payment? you ring Bolton and are told it will be sorted, check your account... nothing. Variety of reasons are given as to why we have'nt recieved our money and assured it will be sorted next month, ie it will be paid to M and Co on one date and within 7 days it will be in our account. They are so frustrating and one staff member in particular in Rochdale is very rude, talk down to you etc etc, its almost like they forget your paying them for a service..We will not use these again or recommend and have a very sour taste after using them/&display=popup&link=http://www.allagents.co.uk/review/2786/&redirect_uri=http://www.allagents.co.uk/review/2786/ "Share on your Facebook Wall"){kind=logo}
. We decided not to go for the flat then.. after that ignored our email when we asked for our deposit back. They were friendly at the beginning but later it was very disappointing./&display=popup&link=http://www.allagents.co.uk/review/2366/&redirect_uri=http://www.allagents.co.uk/review/2366/ "Share on your Facebook Wall"){kind=logo}
