Marques
based on 3 ratings. This website contains 3 user reviews of Marques.
Agent Information
Marques
Marques is one of Hampshire's leading Independent Estate Agent and Property Management Specialists operating in the Southampton and wider Test Valley area.
Offices / Branches
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Customer Reviews
-
by 'Alan Jones' 22/12/2011
- Branch:
- 42 London Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Probably the worst estate agent I have ever had the misfortune of dealing with.
On leaving the property they tried to charge me for replacing light bulbs at £6 each. On questioning this they claimed it was for the cost for the service to be carried out, as well as the light bulbs. What they didn’t know was that I knew the tenants and they hadn’t actually changed anything. They also tried to charge me to get my deposit back, as well as claiming an item i left for my friends at the property as their own ( on the new tenants inventory?? ) Correspondence is almost impossible as the emails received back seem to be written by an angry teenager, both full of anger at my questioning them, and spelling/grammar mistakes.
Was this review helpful? Yes
-
by 'Chris' 15/9/2010
- Branch:
- 42 London Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Absolutely terrible estate agents. On the day I moved into one of their managed properties they first gave us the wrong keys leaving us waiting outside the property for 3 hours before sending someone around with a new key.
When I did get into the property (after the Marques peon had fled) the electric didn't work. Since we had viewed the property a top-up electric meter had been installed on which the previous tenant had run up
Was this review helpful? Yes
-
by 'Nick' 27/7/2010
- Branch:
- 42 London Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I was promised that the carpets in the property will be changed before I moved as they were in a terrible state. However they didn't even bother to clean it. Their charges are not justified by the service. I've used other agencies and they are far better. And
Was this review helpful? Yes
 Correspondence is almost impossible as the emails received back seem to be written by an angry teenager, both full of anger at my questioning them, and spelling/grammar mistakes./&display=popup&link=http://www.allagents.co.uk/review/16799/&redirect_uri=http://www.allagents.co.uk/review/16799/ "Share on your Facebook Wall"){kind=logo}
 the electric didn't work. Since we had viewed the property a top-up electric meter had been installed on which the previous tenant had run up /&display=popup&link=http://www.allagents.co.uk/review/6562/&redirect_uri=http://www.allagents.co.uk/review/6562/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Marques
Select a branch to go to view details of that specific branch
Review Statistics for Marques
Review Summary
- Total Reviews:
- 3
- Total Ratings:
- 3
- First Review :
- 27/07/2010
- Latest Review:
- 22/12/2011
Overall Review Performance
- Recommend :
- 0
- Disapprove :
- 3
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:3 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
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Agent Fees
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Complaints Procedure
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