Manners Residential
based on 13 ratings. This website contains 13 user reviews of Manners Residential.
Branch Rankings
| This branch is ranked in the UK |
883 out of 16509 |
| This branch is ranked in Guildford |
35 out of 400 |
| This branch is ranked in the GU21 area |
3 out of 44 |
Agent Information
Manners Residential
We are a leading independent and owner managed specialist Lettings and Property Management agency, dealing with all types of residential property throughout the Woking area.
Offices / Branches
- Guildford - 26 High Street, Woking,
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Customer Reviews
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by 'EmmaL' 2/2/2012
- Branch:
- 26 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Manners have helped me find tenants for my property since 2007. I would highly recommend Nick, and the team at Manners Residential, to anyone looking for a good, local agency to take care of their property interests.
Was this review helpful? Yes
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by 'Beverley B' 5/1/2012
- Branch:
- 26 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
We have been using Manners Residential to let our property for 6 years now and have never had a void period! This fantastic result is due to their professional approach, commitment and hard work. We wouldn't hesitate to recommend him and the team at Manners. Keep up the good work
Was this review helpful? Yes
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by 'ReesaB.' 11/11/2011
- Branch:
- 26 High Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Nick helped me find a preperty in May 2011. He was friendly, helpful and prompt at following up on all matters. I would highly recommend Nick and Manners Residential to anyone else looking for a good agency to look after them in their property search.”
Was this review helpful? Yes
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by 'Stag' 7/8/2011
- Branch:
- 26 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I previously used Principal who turned into Leaders, but they were dreadful. Jim and Nikki at Manners have been a revelation, they are on the ball and their service is superb. I sometimes wonder at the periodic extras, but then you get what you pay for. What a shame they don't do block management as well, Woking is crying out for a reputable manager on the doorstep and the town is full of blocks.
Was this review helpful? Yes
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by 'Wilson's' 1/5/2011
- Branch:
- 26 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Thanks to the first class service from Manners Residential we lived worry free in the USA for 11 years while they managed our Woking property. Maintenance issues were always addressed promptly and they carried out regular inspections of our property. We always felt they fairly represented the tenants. Would highly recommend.
Was this review helpful? Yes
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by 'Jay1977uk' 8/4/2011
- Branch:
- 26 High Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Well, where do you start giving a review about this complete and utter shower?
Back in November 2009, a friend and I were looking for a flat in the Woking area and came into contact with Manners Residential who showed us round a flat which we eventually took. The process of signing up could not have gone more smoothly, with a guy named ***** responsible for the processing of our tenancy application. *****, for those of you who have not seen him, looks remarkably like the scientist who featured in the Tefal adverts during the 1980s although sadly, was far less charismatic. Nonetheless, he... (read more)
Was this review helpful? Yes
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by 'Curlies' 8/4/2011
- Branch:
- 26 High Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Terrible service. Only interested in your money. Poor knowledge and customer service skills. Not interested in any problems you may have. Just awful. Learnt a lot about what to avoid in a letting agent. Rude and unprofessional
Was this review helpful? Yes
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by 'Sue Flavin' 5/3/2011
- Branch:
- 26 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Manners Residential is a local company that provides a professional, efficient and personal service. Before becoming a landlady, my husband and I were tenants of Manners for 18 months. We were looked after very well as tenants, so I had no hesitation in asking Manners to look after my 5 properties when I moved into the Buy-to-Let market. I highly recommend Manners.
Was this review helpful? Yes
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by 'Grannie Annie' 9/2/2011
- Branch:
- 26 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Manners have looked after my flat for around 10 years now and I have never had a single reason to be disassified with their service. In fact, they have been constantly professional, helpful, proactive and a pleasure to work with. They have always explained procedures to me with patience and care and carried out their functions honestly and promptly. They are a valued part of my life and I owe them much. Thanks Manners ... I recommend you all the time!
Was this review helpful? Yes
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by 'Brian and Sarah Russell' 9/2/2011
- Branch:
- 26 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
We have used Manners for several years and had a fantastic service both in terms of finding tenants and property maintenance - we have recommended Manners to several friends and would have no hesitation in recommending them in the future.
Was this review helpful? Yes
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by 'D' 8/2/2011
- Branch:
- 26 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have used Manners Residential to find me tenants for my portfolio of properties for over ten years. I have never considered changing agents as their service and quality of tenants they have provided has always been of a very high standard. My void periods in the time have been almost non-existent. Their advice and guidance has been invaluable.
Was this review helpful? Yes
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by 'Never Manners again' 14/9/2010
- Branch:
- 26 High Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Absolutely nightmare service. The team is not bothered about either the tenant or the landlord. I never thought I would move away from tenancy agreement but was forced due to lack of attention, systematic delays, no response and generally not interested attitude - I would never ever recommend this agent to anyone.
Was this review helpful? Yes
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by 'unhappy renter' 7/1/2009
- Branch:
- 26 High Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Deposit put down, Manners took nearly two months to complete the referencing with FCC Parragon. We still did not know the morning we were supposed to move in whether we had been accepted. Leaving us homeless with our possessions in a van outside their offices. Inventory incomplete on moving in. They led me to believe for the first 5 months of my 8 month tenancy that the property was not managed by them, when it was. Very unhelpful throughout.
Tried to charge us fee for professional cleaning, when we had cleaned the flat top to bottom, over 20 man-hours.Was this review helpful? Yes
Agent Details for Manners Residential
Woking
Guildford
Surrey
GU21 6BW
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Review Statistics for Manners Residential
Review Summary
- Total Reviews:
- 13
- Total Ratings:
- 13
- First Review :
- 07/01/2009
- Latest Review:
- 02/02/2012
Overall Review Performance
- Recommend :
- 9
- Disapprove :
- 4
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:8 | Recommend:1 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:4 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
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Complaints Procedure
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