Maitlands Sales & Lettings
based on 143 ratings. This website contains 143 user reviews of Maitlands Sales & Lettings.
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Maitlands Sales & Lettings
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Offices / Branches
Customer Reviews (Page 4 of 5)
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1
person found
this helpful.
by 'Ben and Holly' 29/11/2010
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? Yes
We dealt with Claire when looking for a place to rent. The service was first class, very efficient and professional. Any queries were resolved quickly and her customer service was excellent.
Was this review helpful? Yes
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1
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by 'TC' 29/11/2010
- Branch:
- 3 Plymouth Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Professional, efficient and dedicated lettings team who are very familiar with the rental market and have a great skill matching tenants to properties. They work really hard to check the credibility of tenants and really care about getting things right. Would highly recommend.
Was this review helpful? Yes
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1
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by 'Hancock' 28/11/2010
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Dedicated, honest, professional, enthusiastic and diligent, are a few words we would use to describe Maitlands. Vicky has been dealing with our sale, we cannot praise her or the team at St Mary's branch highly enough, it has been like dealing with friends. Any enquiry, question or worries we have had have all been dealt with swiftly by the team. Our sale fell through on the Monday, clearly disappointed the team did the best to pick us up and gave us the confidence to believe the next offer was not far away. By Wednesday Vicky and Sarah were showing around some new viewers and we received an offer on the Thursday! We would like to that all the team not only for selling our property but also for assisting in securing our new home in Staffordshire.
Was this review helpful? Yes
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1
person found
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by 'vavavoom' 25/11/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Maintlands have been excellent with the dealing of our house purchase. Very friendly, helpful and professional. We am always contacting maitlands of plympton with questions, queries and worries and every time we are dealt with to a very high standard, answering all with as much detail as possible. At times, working during the day makes it difficult to view houses/book appointments however, as maitlands are open on Sarurday and Sunday aswell as late in the evenings we have always managed to use this to our advantage, I am fully aware that some other estate agents only open 9-6 monday to friday.
Highly Recommended, Thanks Maitlands!Was this review helpful? Yes
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1
person found
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by 'Peter' 24/11/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Charlie was brilliant. Kept us informed at every stage of the purchase and even arranged to empty the bins!
A first class service - many thanks.
Was this review helpful? Yes
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1
person found
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by 'Michael' 22/11/2010
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Selling a house is never a straightforward transaction but selecting Maitlands was certainly a wise choice. We were guided through the difficulties, given timely, honest advice and always kept fully informed of all developments. Paul Stone stands out as particularly helpful.
Was this review helpful? Yes
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1
person found
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by 'Dave M' 19/11/2010
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Helen and Sharon (Fine and Country Plympton) were really friendly and very very helpful and they care about you as a individual - They managed our expectations from the start to completion in a very professional manor.
Maitlands Ivybridge were extremely professional, and helpful in helping us look for our new home - nothing was too much trouble. I would certainly use both 'Fine and country' Plympton and Maitlands Ivybridge again and highly recommend them to potential sellers who require piece of mind.......
Was this review helpful? Yes
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1
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by 'Duncan' 17/11/2010
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I cannot speak too highly about the professionalism service and care that Maitlands provided during my recent house sale. My agent was Natalie Eller who was superb but it was an obvious team effort for which her colleagues deserve equal praise. The team are proactive, pragmatic, knowledgeable and completely trustworthy. Whilst the fee charged for the sale may be higher than other Estate Agents, in my view you get what you pay for. Without any reservations I thoroughly recommend Maitlands.
Was this review helpful? Yes
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1
person found
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by 'Bindy' 14/11/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Sue, who dealt with my letting, was very friendly and down to earth. She understood the heart-searching involved in choosing the right tenant when the property is personal to you and gave helpful, honest advice.
Was this review helpful? Yes
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1
person found
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by 'Andrew' 14/11/2010
- Branch:
- 8 Glanvilles Mill
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
The Maitlands staff who dealt with us (Genna & David) were always highly professional and extremely efficient.
Buying a house can be a stressful time but Maitlands ensured that we were always kept informed on the progress of the sale. From the introduction to their services to the completion of the sale we cannot fault their commitment towards a smooth transaction.
We would recommend them without any hesitation.
Was this review helpful? Yes
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1
person found
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by 'Trish & Steve' 7/11/2010
- Branch:
- 8 Glanvilles Mill
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Jenna & the Staff were extremely helpful, knowledgable and kept us up to date with the sale progress. We would definitely use them again.
Was this review helpful? Yes
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1
person found
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by 'Emily&David' 5/11/2010
- Branch:
- 8 Glanvilles Mill
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Reliable, helpful, a breath of fresh air - David Turnbull in particular.
Was this review helpful? Yes
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1
person found
this helpful.
by 'ray sylvester' 30/10/2010
- Branch:
- 8 Glanvilles Mill
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
A very efficient and friendly service, from valuation, to completion of sale. We received regular telephone calls keeping us up to date on how the sale was progressing. A big THANK YOU! to all the team at the Ivybridge branch.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Jo Boulton' 29/10/2010
- Branch:
- 8 Glanvilles Mill
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Julie and her team were fantastic. We were kept up to date regularly and all our queries were answered quickly and accurately. A really professional team, I would highly recommend their services to anyone buying or selling a property.
Was this review helpful? Yes
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1
person found
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by 'Julie' 25/10/2010
- Branch:
- 3 Plymouth Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
We let our house through Maitlands, Lettings in Plympton & the service we received was excellent. They provided us with a professional service & kept us up to date with all of the action they were taking.
Was this review helpful? Yes
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1
person found
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by 'Pepper' 25/10/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Sharon Pollard of Maitlands Fine and Country dealt with our recent purchase - She was an absolute star: staying on top of the entire process as well as reconciling a demanding purchaser (us) with 'laid-back' vendors (read intransigent and dilatory). Had all the makings of a nightmare but in the end was the easiest transaction out of 6 in the last 20 years.
Was this review helpful? Yes
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1
person found
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by 'wilkies' 18/10/2010
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Claire and team were friendly and very helpful. Advice provided was realistic, honest and managed expectations from the start. In sum, Maitlands were extremely professional, efficient and effective in achieving the desired result in the minimum time. I would certainly use these Estate Agents again and highly recommend them to potential sellers.
Was this review helpful? Yes
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1
person found
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by 'strottelectrical' 18/10/2010
- Branch:
- 3 Plymouth Road
- Services:
- Surveys
- Experience:
- Would you use the agent again? Yes
I deal with Maitlands Lettings Department, Plympton, Plymouth as a supplier. This agency is one of the best I have dealt with. The staff are friendly, helpful and professional. The staff strive to provide a faultless service for their landlords.
Was this review helpful? Yes
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by 'Justwanttosellmyhouse' 15/10/2010
- Branch:
- 136 Fore Street
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
When you walk in a branch and the first thing you hear is the branch manager telling the staff 'Tell little white lies if you have to, to get them in' this doesn't fill me with the greatest confidence! Therefore I will not be using them to sell my house! My close friend who used this branch did say to me 'its funny how they sold my house when I took it off the market with them'
Was this review helpful? Yes
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1
person found
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by 'rachprice' 15/10/2010
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I used the Plympton branch of Maitlands to buy a property and sell my own. The service they offered in my purchase was absolutely superb, and the rapport that I have developed with their team has been very supportive in my property search.
Was this review helpful? Yes
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1
person found
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by 'sheila johnson' 14/10/2010
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Great team there at Saltash, always cheery and polite and very helpful. My property was marketed in an extrememly pro and friendly way.
Was this review helpful? Yes
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by 'anon' 10/10/2010
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Good branch manager, but on occasions other members of the team let her, the company down.
Had to chase them constantly - quite often excuses.. email down, printer not working ect..ect..
They do however get you lots of viewings and are very realistic on valuation (they price to sell)
Don't be drawn in to use their legal and financial services, if you have your own use them.
Would I use them again?? Yes - justWas this review helpful? Yes
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1
person found
this helpful.
by 'R Hunt' 8/10/2010
- Branch:
- 136 Fore Street
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
I can not recommend them highly enough. We are first time buyers and many other agents just disregarded us. Maitlands on the other hand helped us above and beyond our expectations. They listened to and answered all of our questions (there were many!) and showed us houses within our budget that covered our needs. They were fantastic - always available to explain or talk about what we needed, particularly Jan :). They also recommended talking to the independent mortgage advisor - Natalie who works in their office who is amazing and nothing is too small or too much trouble.
I would recommend any buyer to use Maitlands and when we have a house to sell I would not hesitate in using Maitlands. Thanks for all your help and support.Was this review helpful? Yes
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1
person found
this helpful.
by 'John' 7/10/2010
- Branch:
- 8 Glanvilles Mill
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
This agent had sold 3 properties in our small hamlet this year, achieving a good price and quick sale, so I also went with them, after only being on the market for 2 weeks we sold, achieving close to the asking price, which was set at a sensible and agreed level, 4.5 weeks after acceptance of offer we have exchanged and move next week, that's less than 8 weeks from first going on the market. Julie, David, Zoe and Genna all worked closely with us to get a good knowledge of our property, we then let them get on with the viewings themselves. I've called on them for advice when needed, and found... (read more)
Was this review helpful? Yes
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1
person found
this helpful.
by 'houseseller' 7/10/2010
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Friendly, professional, curteous staff. As a client you are made to feel that you are their only cilent! They are never too busy to talk and always know exactly what is going on with your sale or puchase. Completely personal service. Always on the ball. I had total confidence in them.
Was this review helpful? Yes
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1
person found
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by 'Ben Hodson' 6/10/2010
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
The Maitlands team in Plympton provided an outstanding service in selling our property in what has proven to be a difficult market place. With excellent attention to detail, and good communication at all times I would have no hesitation in recommending Maitlands.
Was this review helpful? Yes
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1
person found
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by 'Nick' 4/10/2010
- Branch:
- 8 Glanvilles Mill
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
They were efficient, courteous, understanding (of my struggles) - and gave me sound advice. Given the market we achieved a reasonable price. They also kept in touch throughout and I always felt they had my interests at heart but from a sensible starting point. I am currently using them to sell another property
Was this review helpful? Yes
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1
person found
this helpful.
by 'davcom1' 24/9/2010
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Extremely helpful, possibly a little more expensive than the "run of the mill" agents in the area but sold our house virtually the moment we signed up and for full asking price. No lengthy contract, very friendly, knowledgeable staff and prominent premises. Highly recommended!
Was this review helpful? Yes
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1
person found
this helpful.
by 'pat' 14/9/2010
- Branch:
- 3 Plymouth Road
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Really excellent service from all the lettings team. Professional,pro-active & hard working. Would highly recommend them to anybody thinking of using them.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Dee' 13/9/2010
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
A very professional service and a proactive approach to getting all parties ready to exchange and complete.
Was this review helpful? Yes
 were really friendly and very very helpful and they care about you as a individual - They managed our expectations from the start to completion in a very professional manor.
Maitlands Ivybridge were extremely professional, and helpful in helping us look for our new home - nothing was too much trouble. I would certainly use both 'Fine and country' Plympton and Maitlands Ivybridge again and highly recommend them to potential sellers who require piece of mind.......
/&display=popup&link=http://www.allagents.co.uk/review/7470/&redirect_uri=http://www.allagents.co.uk/review/7470/ "Share on your Facebook Wall"){kind=logo}
 were always highly professional and extremely efficient.
Buying a house can be a stressful time but Maitlands ensured that we were always kept informed on the progress of the sale. From the introduction to their services to the completion of the sale we cannot fault their commitment towards a smooth transaction.
We would recommend them without any hesitation. /&display=popup&link=http://www.allagents.co.uk/review/7630/&redirect_uri=http://www.allagents.co.uk/review/7630/ "Share on your Facebook Wall"){kind=logo}
 with 'laid-back' vendors (read intransigent and dilatory). Had all the makings of a nightmare but in the end was the easiest transaction out of 6 in the last 20 years./&display=popup&link=http://www.allagents.co.uk/review/7077/&redirect_uri=http://www.allagents.co.uk/review/7077/ "Share on your Facebook Wall"){kind=logo}
Don't be drawn in to use their legal and financial services, if you have your own use them.
Would I use them again?? Yes - just
/&display=popup&link=http://www.allagents.co.uk/review/6875/&redirect_uri=http://www.allagents.co.uk/review/6875/ "Share on your Facebook Wall"){kind=logo}
 and showed us houses within our budget that covered our needs. They were fantastic - always available to explain or talk about what we needed, particularly Jan :). They also recommended talking to the independent mortgage advisor - Natalie who works in their office who is amazing and nothing is too small or too much trouble.
I would recommend any buyer to use Maitlands and when we have a house to sell I would not hesitate in using Maitlands. Thanks for all your help and support./&display=popup&link=http://www.allagents.co.uk/review/6847/&redirect_uri=http://www.allagents.co.uk/review/6847/ "Share on your Facebook Wall"){kind=logo}
 this within 7 days of being on the market, again for the money we were anticipating...! /&display=popup&link=http://www.allagents.co.uk/review/6842/&redirect_uri=http://www.allagents.co.uk/review/6842/ "Share on your Facebook Wall"){kind=logo}
 - and gave me sound advice. Given the market we achieved a reasonable price. They also kept in touch throughout and I always felt they had my interests at heart but from a sensible starting point. I am currently using them to sell another property/&display=popup&link=http://www.allagents.co.uk/review/6798/&redirect_uri=http://www.allagents.co.uk/review/6798/ "Share on your Facebook Wall"){kind=logo}
