Maitlands Sales & Lettings
based on 143 ratings. This website contains 143 user reviews of Maitlands Sales & Lettings.
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Maitlands Sales & Lettings
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Offices / Branches
Customer Reviews (Page 1 of 5)
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by 'MICHELLE' 26/5/2012
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
we were shown several properties to buy to let. All the veiwings were on time,exceptional proffesionalism to our needs as a property to rent out. They worked to our budget to help us get the best for our money. We also got our morgage from their inhouse morgage service through James Webster, again exceptional service.We have also had discussions to use their search for a tennant which has proved invaluable as this is our first time at a B.T.L investment. A complete package from the Maitlands team at Plympton. I would recommend them to anyone.First class.
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by 'Mr & Mrs' 24/5/2012
- Branch:
- 8 Glanvilles Mill
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Very friendly & helpful staff. Nothing to much trouble.
Very smooth /stress free purchase.Was this review helpful? Yes
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1
person found
this helpful.
by 'David' 23/5/2012
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Buyer)
- Staff Member
- Paul Stone
- Experience:
- Would you use the agent again? Yes
I have dealt with Maitlands for 3 to 4 Years now,I have bought & sold properties through them and also let a property which they managed.They have arranged mortgages for us and have got us excellent deals.I would not like to single out any one in particular as the whole team are first class.They offer the full package,very professional,everything under one roof.Thanks.
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1
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by 'Lisa Midgley' 20/5/2012
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Hi The two main staff I dealt with are claire biddlecombe and david price. I will say all the staff at maitlands work well as a team and were always keeping me informed to the best of their abilities. So all staff at the saltash branch deserve alot of credit for their team efforts with me on the sale of my house and the buying of my new house. Thank you ...I will however like to say claire worked extremely hard to bring everything together for me and went the extra mile at trying to keep her me happy, she really does feel for us as customers and does everything she can to get things... (read more)
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1
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by 'First Rate' 17/5/2012
- Branch:
- 3 Plymouth Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- claire jessip
- Experience:
- Would you use the agent again? Yes
We have dealt with Maitlands Sales and Lettings for several years from the initial purchase to the renting out of our flat in Plympton. Their tenant find service has always proved to be efficient and dependable, finding tenants that have always been excellent. They have always been willing to help us with lease renewal and finding tradesmen when needed which as we live 200 miles away has been an absolute asset. I would strongly recommend them to any tenant or landlord knowing that Claire and her team would provide a truly excellent service.
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by 'Gwen Rochford' 16/5/2012
- Branch:
- 3 Plymouth Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
The experiance i have with Maitlands as always been first .I have bought and sold through them and now using thier letting side of thier buisness to let my property. Good team work through out .
Was this review helpful? Yes
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by 'Steve Kelly' 12/5/2012
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Great team who worked together to keep me informed at all stages of the process and kept looking when properties fell through to find me the right property. David did everything he could to keep all parties happy. I would point my friends in there direction when looking for property in future. I am so confident in the staff there I am even letting them manage the building for my tennants
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1
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by 'Quin' 9/5/2012
- Branch:
- 8 Glanvilles Mill
- Services:
- Lettings (as a Tenant)
- Staff Member
- Claire Burt
- Experience:
- Would you use the agent again? Yes
Very pleased with Maitlands and especially impressed with Claires knowledge of Plymouth! They have both been a great help and I cannot thank you enough. :-) :-) :-)
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1
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by 'Jim Black' 8/5/2012
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I used Maitlands for both selling and purchasing properties in the same area of Plymouth. The people we dealt with i.e. Paul, Leah and Charlie could not have been more helpful or knowledgable. From the first instance of our first viewing Leah was with us. Paul followed up our viewing to explain the vagaries of buying and selling and managed the whole process extremely well. We even used the solicitor they recommended, who was also outstanding.
There was, what could have developed into, a serious hitch 2 days before completion. We informed Charlie and she sorted the problem out within 3 hours.
I cannot recommend Maitlands highly enough. They actually made an extremely stressful process almost enjoyable. They also had a great sense of humour, well they liked my jokes anyway.n God bless them all and thenk you from both my wife and myself and our 2 dogs.Was this review helpful? Yes
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by 'Chris' 5/5/2012
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
My personal experience when using Maitlands has been very good. I've experienced a friendly, punctual, efficent service with an excellent team prepared to work extra hours to sell my house. I believe a lot of the time you pay for what you get and it was certainly the case in this in stance. If you want to "sell" your house, not advertise it.... use Maitlands.
Was this review helpful? Yes
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1
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by 'MandA' 26/4/2012
- Branch:
- 96D The Ridgeway
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I found Maitlands to be enthusiastic without being suggestive or pushy, and they were always on hand with any help that we required. The viewings we had were carried out in a professional and honest fashion. It was also good to find the Mortgage Advice Bureau in-house.
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1
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by 'Steve' 25/4/2012
- Branch:
- 96D The Ridgeway
- Services:
- Sales (as a Vendor)
- Staff Member
- Darren Desmond
- Experience:
- Would you use the agent again? Yes
Advised by Claire on lettings to get Darren to look at property as it in her belief should have sold,Agreed with a different estate agent to go multi agent .Darren visited my property on the friday and advised me to change way it was being marketed to offers in excess of.Both agents then started remarketing property on the saturday.
On the Monday first viewing at 13,30 hours with offer in place later that day.I have achieved exactly the figure i was after.
Darren and Charlie from the sales department delivered exactly what we wanted and exceeded are exspectations.
You walk into Maitlands and get a real feel of friendlyness.Most important they have proved to me to be a honest team you can trust unlike some other agents out their.Was this review helpful? Yes
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1
person found
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by 'Maggie' 21/4/2012
- Branch:
- 3 Plymouth Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- sue burch
- Staff Member
- claire jessip
- Experience:
- Would you use the agent again? Yes
This is the fourth time we have use Maitlands to find a tenant for our rental property. Sue and Claire did an excellent job and found a tenant straight away for us. They are always very helpful and always kept us informed of the throughout the period. No hesitation in recommending them.
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1
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by 'Donna slater' 20/4/2012
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
the agents were prompt, understanding helpful and friendly they managed to sell our property in 1 wk which 2 other agents hadnt managed in 2 years !
from the initial meeting to completion they were helpful and answered questions without any time delay or hesitiation very pleased many thanksWas this review helpful? Yes
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1
person found
this helpful.
by 'KET' 12/4/2012
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Vendor)
- Staff Member
- Charlie Ford
- Experience:
- Would you use the agent again? Yes
I was in the difficult position of trying to sell my empty house in Plymouth whilst living in North Yorkshire however the Maitlands sales team made the whole process extremely easy, keeping me updated on every part of the sale. Although I dealt with the whole team during the sale, Charlie seemed to get the short straw whenever I rang up asking for the meter to be read, paperwork to be collected from the house for the solicitor or old carpets to be removed! She was always willing to help and never once made me feel like a nuisance. The whole team were very willing to answer my questions and were always cheerful and helpful. I would thoroughly recommend them.
Was this review helpful? Yes
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by 'Ian Collier' 8/4/2012
- Branch:
- 8 Glanvilles Mill
- Services:
- Lettings (as a Landlord)
- Staff Member
- Claire Burt
- Experience:
- Would you use the agent again? Yes
Claire was very friendly and helpful. It did take 2 months to find tennants, but that might be because we put quite a lot of limits on who would be acceptable. Overall, we were very happy with the outcome.
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1
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by 'Fenella' 3/4/2012
- Branch:
- 96D The Ridgeway
- Services:
- Sales (as a Vendor)
- Staff Member
- Charlie Ford
- Experience:
- Would you use the agent again? Yes
Charlie was first rate and found me a buyer within the first few days of marketing. She was hugely enthusiastic and efficient and the Maitlands Plympton office have been great both with my purchase of a house and my sale.
Was this review helpful? Yes
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by 'Beverley Oxley' 2/4/2012
- Branch:
- 3 Plymouth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? No
We sold my late mothers bungalow through this office, sadly my mother passed away part way through the sale the staff at this office despite being informed of my mothers death still insisted on asking for her when phoning and even sent a copy of the final invoice addressed to her today upon completion.After visiting the office with my sister and telling them that I along with my husband we were executors of my mothers estate they still cotinued to contact other members of the family. We tried on two occasions to find out wether the buyer wanted to buy the cooker they promised to find out and get back to me it goes without saying that they didnt get back to me and I had to ask the buyer myself when he came to the bungalow to ask if he could measure up for the fridge /freezer. Let me finish by saying that due to the lack (or no sensitivity) if they where the only estate agent left in the country I would do it myself.
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by 'Judy' 2/4/2012
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I live some distance from the property I sold in Saltash and therefore had to trust that the agents I chose would keep me fully informed and advise me of any problems. I am pleased to report that Maitlands in Saltash were most reliable and professional and whilst the fee charged was higher than others in the area, I think in this case it was worth it.
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by 'Ken' 28/3/2012
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Buyer)
- Staff Member
- David Price
- Staff Member
- Saltash Saltash
- Experience:
- Would you use the agent again? Yes
Excellent service. Great communication on all aspects of my purchase. David Price could not have been more helpful.
I would highly recommend this company.Was this review helpful? Yes
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by 'Helen Mudge' 21/3/2012
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Vendor)
- Staff Member
- Natalie Ellior
- Experience:
- Would you use the agent again? Yes
From beginning to end the whole process of selling of my house was extremely professionally carried out as well as Natalie showing great interest in my property. The purchasers of my house had a particularly difficult time and long time of trying to obtain a mortgage but Natalie kept me informed of the progress all the time. If I needed to contact the branch and Natalie was not available there was always another negotiator to speak to who could give me the relevant information I required which shows good management and communication skills in the branch.
I also purchased a house from the same branch and I would thoroughly recommend both the branch and the team who were also pleased to see and speak to me at any time.
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by 'Chris' 2/3/2012
- Branch:
- 96D The Ridgeway
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Maitlands in Plympton were exceptional in supporting me purchasing my property. They were very efficient in answering queries and getting back to me quickly. Very tenacious in getting updates off other estate agents and solicitors. really really happy with their support and effectiveness.
Was this review helpful? Yes
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by 'Robyn Ball' 2/3/2012
- Branch:
- 8 Glanvilles Mill
- Services:
- Sales (as a Vendor)
- Staff Member
- Robyn Ball Ivybridge
- Staff Member
- Ivybridge Ivybridge
- Experience:
- Would you use the agent again? Yes
Robyn was allways professional. She kept me up to date with the vieweings oon my property and gave me quick feedback.
I was also looking to buy another property, Robyn showed me around several properties and was always enthusiastic about the properties and able to answer any questions I had, if she didn't know something she always contacted the vendors and phoned me with the answers, which is more than I can say about other agencies I used.
On exchange of contracts day she worked tirelessly to ensure contracts were exchanged and kept me posted as to what was happening.Was this review helpful? Yes
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by 'Barbara' 2/3/2012
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I have bought and sold numerous properties none have gone as smoothly as this. I rang up in the morning, I was able to view that afternoon, put in an offer and by noon the following day we had reached an agreement. We completed very quickly due to it being a probate sale although that brought its own problems in a way. David kept in touch all of the way through he was on hand for any queries and helped us constantly. Overall a very professional service I wouldn't hesitate in recommending Maitlands in particular David and if I have any further property deals they will get my business. Thanks again Maitlands.
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by 'Andy Maclean' 1/3/2012
- Branch:
- 8 Glanvilles Mill
- Services:
- Sales (as a Vendor)
- Staff Member
- David Turnbull
- Experience:
- Would you use the agent again? Yes
Our experience with Maitlands was very good. We had a number of viewings within days of signing up and completed the sale of the house within 2 1/2 months. David was very professional and helpful at all times. Would recommend.
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by 'Satisfied customers' 13/2/2012
- Branch:
- 3 Plymouth Road
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
We have been looking for a property for a while now, and I can honestly say that the service we have received from Charlie at Maitlands is head and shoulders above the other agents we have dealt with. Charlie has kept in regular contact with us and always called when she said she would, she's shown my elderly parents houses on our behalf (before she started her normal work hours) and called us whenever there was a new property we might be interested in. We were even offered a guided tour of Plympton as we don't know the area that well! When we finally met Charlie, she was just as nice in person and really knew her stuff. Any questions we had about areas and the houses we viewed she was only too happy to answer and nothing was too much trouble. She is a credit to Maitlands - Thank you!
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by 'Lesley Chspman' 6/2/2012
- Branch:
- 136 Fore Street
- Services:
- Sales (as a Buyer)
- Staff Member
- Clare Biddlecombe
- Experience:
- Would you use the agent again? Yes
I was more than happy with the service I received. I have bought & sold 14 times & this is the first time I have been happy with an Estate Agent.
All correspondence was dealt with promptly & the agent was always very caring & polite, I didn't feel like a number like I have in the past, a refreshing change.
Moving is a stressful time but this one felt like a breeze, thank you Clare :)Was this review helpful? Yes
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by 'Mr & Mrs Willey' 31/1/2012
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Having had excellent service & help from David Turnbull & the Ivybridge Maitlands team, previously, we had no hesitation in using them yet again. This time with what we thought might prove a difficult task i.e. marketing & selling our former buy to let property as a going concern ( with a good tenant who we hoped to protect & allow them to continue to rent the property when a new owner/landlord was found) the team were positive & supportive in the challenge. Within a very short period they found a purchaser looking exactly for what our property offered, namely a turn key, excellent & easily managed investment .
We are more than pleased with the result and thank David and the team for all their help. Highly recommended.Was this review helpful? Yes
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by 'David Keogh' 30/1/2012
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Whilst still a Trainee - Ms Ford took over the property when it had already been on the market for 3 months. She didn't hold back - advising me very firmly to revise my marketing strategy/pricing, her advice was sound and effective; suddenly prospective purchasers were again crossing the threshold. Ms Ford worked extremely hard to sell this property and I am certain would have done so but for my decision to remove the property from the market because of a change in my circumstances. She was obviously genuinely disappointed by my decision , which was in no way a reflection on her ability. If I decide to remarket the property in the future, if she is still with Maitlands Plympton office,she will be chosen to handle the sale.
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by 'tracy barnett' 29/1/2012
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We were really pleased with Maitlands, when we sold our house it fell through whilst on holiday abroad as you can imagine we were really upset. But they did everything possible to get us another sale as quick as possible as we were very near completion. In the end we still got the property we wanted.
Thank you Maitlands Saltash.Was this review helpful? Yes
 :-) :-)/&display=popup&link=http://www.allagents.co.uk/review/24386/&redirect_uri=http://www.allagents.co.uk/review/24386/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=My personal experience when using Maitlands has been very good. I\'ve experienced a friendly, punctual, efficent service with an excellent team prepared to work extra hours to sell my house. I believe a lot of the time you pay for what you get and it was certainly the case in this in stance. If you want to "sell" your house, not advertise it.... use Maitlands./&display=popup&link=http://www.allagents.co.uk/review/24236/&redirect_uri=http://www.allagents.co.uk/review/24236/ "Share on your Facebook Wall"){kind=logo}
 if they where the only estate agent left in the country I would do it myself./&display=popup&link=http://www.allagents.co.uk/review/22498/&redirect_uri=http://www.allagents.co.uk/review/22498/ "Share on your Facebook Wall"){kind=logo}
 and called us whenever there was a new property we might be interested in. We were even offered a guided tour of Plympton as we don't know the area that well! When we finally met Charlie, she was just as nice in person and really knew her stuff. Any questions we had about areas and the houses we viewed she was only too happy to answer and nothing was too much trouble. She is a credit to Maitlands - Thank you!/&display=popup&link=http://www.allagents.co.uk/review/19043/&redirect_uri=http://www.allagents.co.uk/review/19043/ "Share on your Facebook Wall"){kind=logo}
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 the team were positive & supportive in the challenge. Within a very short period they found a purchaser looking exactly for what our property offered, namely a turn key, excellent & easily managed investment .
We are more than pleased with the result and thank David and the team for all their help. Highly recommended./&display=popup&link=http://www.allagents.co.uk/review/18353/&redirect_uri=http://www.allagents.co.uk/review/18353/ "Share on your Facebook Wall"){kind=logo}
