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Mackenzie Smith

Agent rating: 2.7 out of 5.0 based on 3 ratings. This website contains 3 user reviews of Mackenzie Smith.

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Agent Information

Mackenzie Smith

If you live in the region and wish to sell or let your property, then we truly believe that you can do no better than instruct Mackenzie Smith to act on your behalf, in the firm knowledge that our valuation of your property will be accurate and ensure that you achieve the best possible price.

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This Agent ranked 826 out of 9267 in the UK

Overall Customer Rating

2.67 out of 5.00

  • 1 recommend
  • 2 disapprove

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Customer Reviews

  1. A 2-star review by 'Miss Congeniality' 25/11/2011

    Branch:
    231 Shawfield Road
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    My property was on the market with them for 5 months and around 7 viewings in that time and didnt find them very professional. I was given misleading information and even on two occasions, was told a buyer was going to make an offer, no offers!. The publishing photo of the outside of my house was poor, leading to lack of interest in my opinion, I asked them numerous times to take a better one, but nothing done. On one viewing, potential buyers were there for all of 2 mins as apparently they were keen to view another house! NO SALE unfortunately.

    Was this review helpful? Yes

     

  2. A 5-star review by 'Michaelina' 15/12/2009

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    I bought a house through another agent and on day of exchange the seller pulled out because moving was just too stressful for them!!!! My boyfriend and I found a property we liked through Mackenzie Smith in Fleet and the salesman Chris was great, he stayed late so we could view the house as he knew how upset we were and needed to find a house quickly. We then were passed to Michael the Manager to negotiate on the property who did an amazing job. Since the offer went through Michael has been in contact with us constantly, helping us through the whole process and answering any questions we have. With his support and extremely kind approach we have managed to exchange and complete within 4 weeks. Thanks Michael you've made our Christmas!!!

    Was this review helpful? Yes

     

  3. A 1-star review by 'mrcool' 26/2/2009

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    awful

    Was this review helpful? Yes

     

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Review Statistics for Mackenzie Smith


Review Summary
 
Total Reviews:
3
Total Ratings:
3
First Review :
26/02/2009
Latest Review:
25/11/2011

 

Overall Review Performance
 
Recommend :
1
Disapprove :
2

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:0 Recommend:0 Recommend:0 Recommend:1
Disapprove:0 Disapprove:0 Disapprove:0 Disapprove:0

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0 Disapprove:2

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

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Complaints Procedure

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