Ludlow Thompson
based on 578 ratings. This website contains 575 user reviews of Ludlow Thompson.
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Agent Information
Ludlow Thompson
ludlowthompson understands what today’s tenants and landlords need from a letting agent in London. We offer : 24 hour Account services, website and mobile on-the-go Property Alert! updates, late property viewings out of work hours, fast track online priority booker , integrated journey planners from property listings including cycle, tube, train and bus, maps plotting amenities in relation to property listing location and expansive marketing across all web portals & 10 area Offices in London. Our experience means we are regularly quoted in the leading press. ludlowthompson has almost 20 years experience, has arranged over 120,000 customer moves and over 40,000 tenancies in London. We’re experts at lettings & risk management. ludlowthompson is actively involved with sponsoring and fundraising for Centrepoint, giving homeless young people a future.
Offices / Branches
- London - 172 High Street Acton, Ealing,
- London - 381 Kilburn High Road, Brent,
- London - 43-45 Wimbledon Hill Road, Wimbledon,
- London - 159 Hoe Street Walthamstow, Walthamstow,
- London - 62 Tooting High Street, Wandsworth,
- London - 258 Lewisham High Street, Lewisham,
- London - (Oval Office/Branch) 12 Clapham Road, Lambeth,
- London - 8 Blackstock Road Finsbury, Haringey,
- London - 81-83 Lordship Lane Dulwich, Southwark,
- London - (City/Docklands Office/Branch) 3-5 Dock Street, Tower Hamlets,
- Worcester - Property Management ludlowthompson Property Management Department Ground Floor, Unit 3 Apex Park Wainwright Road, Warndon,
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- Agent Details
- Review Stats
- Agent Fees
- Staff Members
- Complaints Procedure
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Customer Reviews (Page 1 of 20)
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by 'Will' 8/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (Prospective customer)
- Staff Member
- Jacob Burston
- Experience:
- Would you use the agent again? Yes
Very friendly and helpful. Impressive sales technique!
Was this review helpful? Yes
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by 'Kristen' 8/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (as a Tenant)
- Staff Member
- Tom Browne
- Experience:
- Would you use the agent again? Yes
He was very friendly and helpful when we called about the flat. He has been very responsive, proactive and professional.
Was this review helpful? Yes
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by 'Joy2012' 8/2/2012
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Ludlow Thompson in Lewisham is a welcome change from the often cold and oppressing nature of many other estate agents. They understood my wants and preferences and patently strived to help me find my perfect home. After asked me my wants in a property, we looked at property in my selected areas and they even suggested properties a little further out that were next to key transport links. All in all their customer service, property portfolio and genuine drive to help me find that perfect property makes them the ideal agents to do business with.
Was this review helpful? Yes
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by 'Judith Brathwaite' 7/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
I was looked after very efficiently, my details passed on to correct agent
understanding of my criteria, very professional approach in accomodating my vision for the the property I desire.
Follow up, options on perspective properties.
Made me feel very special and hopeful.
Thank you.Was this review helpful? Yes
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by 'Anke Baumler' 7/2/2012
- Branch:
- 81-83 Lordship Lane Dulwich
- Services:
- Lettings (as a Tenant)
- Staff Member
- Stephen Graham
- Staff Member
- Darren Warmisham
- Experience:
- Would you use the agent again? Yes
We were in desperate search for a home - and after losing out on an incredible home in Dulwich due to friends of ours ditching us late notice, we managed to find an equally stunning apartment in no time.
Within 5 days we found, viewed, signed and moved into our awesome little home. Due to our job we only had weekends to sort out all our things, and both Stephen and Darren were available throughout the evenings and weekends so that we could move in as soon as possible - and they were both still smiling.
Both homes that we viewed through Ludlow Thompson were also accurate when compared to the website description, which is very important when your time is limited like ours was. The photos and online descriptions were honest and that's what makes a great estate agency.
Thanks again - we love our place!
Was this review helpful? Yes
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by 'melinda l smith' 7/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Kashif Aswan and Jack Hamilton were highly competent , efficient, professional , organised and personable. Both were very approachable and gave a highly personal service. Both Kash and Jack went out of their way of normal duty to help me out , as an owner abroad at the time of selling, which was of huge importance to me. They made sure the sale went through as quickly as possible , which was what I needed. I felt both Kash and Jack had a thorough understanding and grounded approach to all the aspects involved in property ownership, tenancies, other involved parties and /or lending bodies and selling. Kash was delightful and Jack had a very sexy phone voice.
Was this review helpful? Yes
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by 'Aaron Addicoat' 7/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (as a Tenant)
- Staff Member
- Ian Bates
- Experience:
- Would you use the agent again? Yes
Ian was able to support a viewing at very short notice. He went out of his way to help us get to the property and ensured we had a full and detailed background about the property. He also gave us sufficent time annd space when reviewnig the proerty such that we felt very comfortable and pleased with moving forwrd to make an offer.
Once back at the office (that very evening) we were able to go through all the necessary steps to make the offer immediately and this process also went well.
Was this review helpful? Yes
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by 'L Veale' 7/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Jay has always been very quick at finding tennants. He returns calls and mails without delay. He has been honest and helpful regarding advice required as a landlord. Recently Jay was really kind and helped me out of office hours. I had an urgent esacpe of water situation while on holiday and he answered my text pleas for help at 10pm. I was exceedingly grateful.
Was this review helpful? Yes
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by 'WEI' 6/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (as a Landlord)
- Staff Member
- Jay Izzet Kirsty Eke
- Staff Member
- Sajeev Patel
- Experience:
- Would you use the agent again? Yes
They find good tenent for me.
Was this review helpful? Yes
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by 'Alexandra' 6/2/2012
- Branch:
- 381 Kilburn High Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- Hafeez Hassam
- Staff Member
- Alexander Rawlinson
- Experience:
- Would you use the agent again? Yes
As a first time landlord with very little knowledge in the workings of how to go about letting, Hafeez allowed me to take baby steps through the process helping answer every possible query I could think to ask.
He always reponsed to my phone call queries and called back directly when I left a message, even when I he was ill and off work. He went out of his way to sort out a furniture issue which has now be resolved. He was a great help as this is the first time I have been a landlord and first time I have let out a property.
My property was let out at the weekend and all in all it was a very painless experience with the help of both Alexander and Hafeez
Thank you very much indeed
Was this review helpful? Yes
 we were able to go through all the necessary steps to make the offer immediately and this process also went well./&display=popup&link=http://www.allagents.co.uk/review/18652/&redirect_uri=http://www.allagents.co.uk/review/18652/ "Share on your Facebook Wall"){kind=logo}
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by 'Michelle' 6/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I was very impressed with the level of professionalism I received whilst dealing with your lettings negotiator Tom Browne. He was very helpful and informative regarding the property market and went above and beyond the call of duty to help me look for a place to rent. His enthusiasm and genuine desire to help others makes him stand out from other letting agents I have dealt with from other agencies. I would recommend him to anyone looking to rent a place in London.
Was this review helpful? Yes
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by 'AB' 6/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Sales (as a Buyer)
- Staff Member
- Kashif Awan
- Staff Member
- Jack Hamilton
- Experience:
- Would you use the agent again? Yes
Kash's work was exemplary during the process to buy my flat. Always friendly and helpful, and quick to respond to emails / calls. He was excellent at conveying my messages to the seller, which allowed a relatively quick negotiation process, despite some complications and the fact that the buyer was in Australia.
Kash often went beyond what was required, chasing with the seller's solicitors when the process slowed down. Most impressively though, when the tenants left the flat in a terrible state after completion, he arranged clearance and cleaning immediately and is still following up on a couple of open issues for me, despite the deal being complete.
Would definitely recommend and use Ludlow Thompson in the future as a result of this.
Was this review helpful? Yes
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by 'Sebastian' 5/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (as a Tenant)
- Staff Member
- Jacob Burston
- Experience:
- Would you use the agent again? Yes
Very helpful and constructive, immediate responses.
Was this review helpful? Yes
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by 'Kellie' 5/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
We found that Ludlow Thompson were fair, reasonable and fast acting during the negotiation phase. Ian was great at following up queries pertaining to the lease and beyond.
Was this review helpful? Yes
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by 'Katrin' 5/2/2012
- Services:
- Lettings (as a Tenant)
- Staff Member
- Jay Izzet Kirsty Eke
- Experience:
- Would you use the agent again? Yes
For me as an incomer who is moving to London, it was a real pleasure to do business with Stephan Daley and the real estate agency "Ludlow Thompson". They helped me through all the renting process and provide an excellent, supportive service. Highly recommend and thank you so much for everything you have done, so far.
Was this review helpful? Yes
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by 'Maria Duraes' 4/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (Prospective customer)
- Staff Member
- Maglin Elliott
- Experience:
- Would you use the agent again? Yes
Hello there,
I very rarely write reviews but on this occasion it would be regretful not to acknowledge how exceptional your member of staff was towards us. I attended a viewing with my friend which went really well as the flat was ideal and in a great location. Maglin was extremely helpful and considerate of our needs. We felt a sense of trust and patience from her which led us to feel very comfortable. It was so reassuring to know agents are not all pushy or so inclined with their own personal gains. Nevertheless her professionalism and confidence is admirable and i just wanted to express our gratitude for the service we received. Unfortunately, due to my friends own financial restraints we were unable to go ahead. However, i have saved Maglin's number and will most certainly be in touch in the near future when something else becomes available to us. I'm proud to say I have started recommending her to others. Once again I would just like to say thankyou.
Was this review helpful? Yes
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by 'Richard' 4/2/2012
- Branch:
- 8 Blackstock Road Finsbury
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Charlotte was very helpful and supportive during the whole process, providing an honest and positive overview of the property whilst glazing over the defects in a friendly and convincing manner. Helpful advice and a sense of humour were always at hand and helped things go smoothly.
Lois went all out to secure referencing for all tenants despite various obstacles and unexpected events. She remained patient and approachable throughout.
Was this review helpful? Yes
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by 'tutono' 4/2/2012
- Branch:
- 81-83 Lordship Lane Dulwich
- Services:
- Lettings (as a Tenant)
- Staff Member
- Bradley Gilchrist
- Experience:
- Would you use the agent again? Yes
Bradley was a great help for me to get the flat at first instance, helped me to get my offer accepted and helped me to move into the property almost immediately after closing the deal just as I required.
Was this review helpful? Yes
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by 'paolo vernazza' 4/2/2012
- Branch:
- 8 Blackstock Road Finsbury
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Charlotte managed to fnd tenants very quickly for me and got me close to my asking price. Charlotte was very helpfull and understanding when i couldnt get down to the office in person and was a great help in helping with my gas safety certificate which she sorted out for me. The move went very smoothly
Was this review helpful? Yes
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by 'alex' 4/2/2012
- Branch:
- 8 Blackstock Road Finsbury
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Very good service. Rapid and efficient.
Only complaint might be the very high agency fees, but I realise this is a compant policy issue, not down to our individual agents. Otherwise very satisfiedWas this review helpful? Yes
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=For me as an incomer who is moving to London, it was a real pleasure to do business with Stephan Daley and the real estate agency "Ludlow Thompson". They helped me through all the renting process and provide an excellent, supportive service. Highly recommend and thank you so much for everything you have done, so far./&display=popup&link=http://www.allagents.co.uk/review/18600/&redirect_uri=http://www.allagents.co.uk/review/18600/ "Share on your Facebook Wall"){kind=logo}
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2
people found
this helpful.
by 'Chrissie' 3/2/2012
- Branch:
- (Oval Office/Branch) 12 Clapham Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
This has been my first experience in letting out my property, and thankfully I had the good fortune to have Nick Harris as my agent. It's been quite an anxious time for me, but Nick has been there every step of the way, guiding and advising me where appropriate. His professionalism shines through which in turn gave me confidence in one of the most important decisons I have taken in terms of renting out my property. I'm aware that I have often asked him to repeat information but his response has always been as if it's been the first time we've had the conversation, Nick's a very patient and sensitive individual.
I've also on ocassions been in contact with Nick's colleague Ash, and again nothing was too much trouble. I would certainly recommend the Oval branch of Ludlow Thompson to anyone considering renting out their property.Was this review helpful? Yes
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by 'Laila' 3/2/2012
- Branch:
- 62 Tooting High Street
- Services:
- Lettings (as a Landlord)
- Staff Member
- Hafeez Hassam
- Experience:
- Would you use the agent again? Yes
I've worked with Hafeez at Ludlow Thompson a couple of times now and would recommend him above any other agent in the area. He is well mannered, gets done what he says he will and is always available. He helps out as much as he can even after the tenancy has commenced with any queries or problems you might encounter so you don't feel like you're left in the lurch. I will definitely use him again.
Was this review helpful? Yes
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by 'Pamela Chindipha' 2/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Well all I can say is that I am happy customer . After having a horrific experience with the last agent I dealt with at another company it is a breath of fresh air to deal with such a straightforward person . I must say that I am impressed by her knowledge of London area ( I am originally from Milton Keynes ) which has been excellent. We started off indecisive of what area to pick and she has helped to narrow down our searches to the areas more suited to me and my boyfriends needs.
Thank you again :)
Was this review helpful? Yes
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by 'Mrs Roberts' 2/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (Prospective customer)
- Staff Member
- Magdaline Elliott
- Staff Member
- London London
- Experience:
- Would you use the agent again? Yes
Me and my husband have been rather fussy with our requirements for our new home and this young lady has been patient and answered even the dumb questions. 5 STAR CUSTOMER SEVICE
Was this review helpful? Yes
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by 'Mrs Roberts' 2/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (Prospective customer)
- Staff Member
- Magdaline Elliott
- Staff Member
- London London
- Experience:
- Would you use the agent again? Yes
Me and my husband have been rather fussy with our requirements for our new home and this young lady has been patient and answered even the dumb questions. 5 STAR CUSTOMER SEVICE
Was this review helpful? Yes
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by 'Mufit Alpsu' 2/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Excellent service, very good products knowledge, prompt response at all stages
Was this review helpful? Yes
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2
people found
this helpful.
by 'Freya Seath' 2/2/2012
- Branch:
- (Oval Office/Branch) 12 Clapham Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Mike Birley was my letting agent when I was looking for a flat to rent in Oval. He was very personable and quickly responded to my initial enquiries for a flat to rent in the area, arranging 4 properties to view in 2 days. One of the properties was a perfect fit although it was already under offer- so Mike stayed late in the office negotiating our offer with the landlord. After a short bidding war, our maximum offer was accepted. Mike was quick to turn around the contract and within a week we had the keys.
Was this review helpful? Yes
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by 'NT1984' 1/2/2012
- Branch:
- (City/Docklands Office/Branch) 3-5 Dock Street
- Services:
- Lettings (as a Tenant)
- Staff Member
- Ian Bates
- Experience:
- Would you use the agent again? Yes
Very professional and even answered our calls after working hours. He gave us some great advice and has become a great guide for our future! Will be calling him when we move again!
Was this review helpful? Yes
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by 'C Kelly' 1/2/2012
- Branch:
- 62 Tooting High Street
- Services:
- Lettings (as a Tenant)
- Staff Member
- Alexander Broad
- Staff Member
- Hafeez Hassam
- Experience:
- Would you use the agent again? Yes
Alex helped us find a property very quickly when we had been let down by a different agent during the late stages of my pregnancy. He was very professional and prompt with communication.
Was this review helpful? Yes
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by 'T Hughes' 1/2/2012
- Branch:
- 62 Tooting High Street
- Services:
- Lettings (as a Landlord)
- Staff Member
- Dan Leigh
- Staff Member
- Sherard James
- Experience:
- Would you use the agent again? Yes
I have only used Ludlow's services for 2 months and have so far been impressed with the professional, efficient and friendly approach. I have primarily dealt with Sherard and Hafeez on the letting side, who were both very friendly and helpful. The property was quickly let out.
I have dealt with Dan on the property management side and he has been very responsive to my various queries once the tenancy was secured, helping me deal and handle issues and responsibilities from the landlord perspective on a timely basis. Dan also appears to deal with tenants' queries promptly, which hopefully will contribute to a good landlord/agent/tenant relationship.
I would certainly recommend Ludlow's lettings and management services based on my experience so far with the team.
Was this review helpful? Yes
 which has been excellent. We started off indecisive of what area to pick and she has helped to narrow down our searches to the areas more suited to me and my boyfriends needs.
Thank you again :)/&display=popup&link=http://www.allagents.co.uk/review/18490/&redirect_uri=http://www.allagents.co.uk/review/18490/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Ludlow Thompson
Select a branch to go to view details of that specific branch
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London - 172 High Street
Acton, Ealing, W3 9NN
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London - 381 Kilburn High Road, Brent, NW6 7QE
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London - 43-45 Wimbledon Hill Road, Wimbledon, SW19 7NA
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London - 159 Hoe Street
Walthamstow, Walthamstow, E17 3AL
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London - 62 Tooting High Street, Wandsworth, SW17 0RN
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London - 258 Lewisham High Street, Lewisham, SE13 6JX
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London - (Oval Office/Branch)
12 Clapham Road, Lambeth, SW9 0JG
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London - 8 Blackstock Road
Finsbury, Haringey, N4 2DL
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London - 81-83 Lordship Lane
Dulwich, Southwark, SE22 8EP
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London - (City/Docklands Office/Branch)
3-5 Dock Street, Tower Hamlets, E1 8JN
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Worcester - Property Management
ludlowthompson
Property Management Department
Ground Floor, Unit 3
Apex Park
Wainwright Road, Warndon, WR4 9FN
Review Statistics for Ludlow Thompson
Review Summary
- Total Reviews:
- 575
- Total Ratings:
- 578
- First Review :
- 29/11/2006
- Latest Review:
- 08/02/2012
Overall Review Performance
- Recommend :
- 477
- Disapprove :
- 101
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:137 | Recommend:243 | Recommend:24 | Recommend:25 |
| Disapprove:32 | Disapprove:53 | Disapprove:0 | Disapprove:2 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:1 | Recommend:1 | Recommend:37 | Recommend:8 |
| Disapprove:0 | Disapprove:0 | Disapprove:13 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:1 | Recommend:0 | Recommend:0 |
| Disapprove:1 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
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London - 172 High Street
Acton, Ealing, W3 9NN
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London - 381 Kilburn High Road, Brent, NW6 7QE
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London - 43-45 Wimbledon Hill Road, Wimbledon, SW19 7NA
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London - 159 Hoe Street
Walthamstow, Walthamstow, E17 3AL
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London - 62 Tooting High Street, Wandsworth, SW17 0RN
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London - 258 Lewisham High Street, Lewisham, SE13 6JX
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London - (Oval Office/Branch)
12 Clapham Road, Lambeth, SW9 0JG
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London - 8 Blackstock Road
Finsbury, Haringey, N4 2DL
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London - 81-83 Lordship Lane
Dulwich, Southwark, SE22 8EP
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London - (City/Docklands Office/Branch)
3-5 Dock Street, Tower Hamlets, E1 8JN
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Worcester - Property Management
ludlowthompson
Property Management Department
Ground Floor, Unit 3
Apex Park
Wainwright Road, Warndon, WR4 9FN
Agent Fees
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Complaints Procedure
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