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1. 

   A 1-star review by 'Chris' 16/1/2012

   Branch:

   18 Stoke Newington Church Street Stoke Newington

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   I would strongly recommend avoiding them, to describe our dealings with them as terrible would be a understatement! We rented a unfurnished flat from them only to find the previous tenants furniture in the flat, this was around 2pm. They diid not send someone around until 10pm to remove everything while we had to wait with a lory full of our own furniture. The flat had only been hoovered, no other cleaning had been done. The bathroom was covered in mould, the rubber seal in the washing machine was covered in mould, the oven had soo much grease literally cooked onto the walls that it took 3... (read more)
   

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2. 

   A 1-star review by 'st0k3y' 26/10/2011

   Branch:

   18 Stoke Newington Church Street Stoke Newington

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   DO NOT use Location Location. When trying to rent a property from them, we experienced persistent delays in the pre-contractual stage both with Location Location and the 'administration' company they outsourced their work to.

   Further, on the date we agreed with Location Location for moving in, we turned up to find that the old tenants HAD NOT MOVED OUT. We had to couch-surf while the old occupiers hurriedly vacated the property (surprise surprise: Location Location had not been in touch with them either), and now, two months later we have not received our admin fee (£180 per person!) back let alone an apology.

   KEEP WELL CLEAR.

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3. 

   A 1-star review by 'Helga' 27/6/2011

   Branch:

   18 Stoke Newington Church Street Stoke Newington

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   I agree with many of the other reviews of this estate agent. The sales person was pushy and arrogant, they had to be chased for feedback from viewings, although we are not convinced that all of the viewings actually happened! From a marketing perspective for the four weeks we were with them their website never actually worked, apparently a server problem.

   I would advise everyone to stay clear of this poor excuse of a service provider and look elsewhere on Church street for agents with more professionalism.

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4. 

   A 4-star review by 'JoeMackyDay' 29/5/2009

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Very shocked to read the above reviews i found there customer service very good and had a call after i moved into my flat just to check everything was ok. I found the process of moving in very simple and straightforward with Location Location and would use them again if i move on from the place im in now.

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5. 

   A 1-star review by 'Jacqui' 6/5/2009

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? No

   I couldn't agree more with the other reviews. Seriously, give this outfit a wide berth. My partner and I started renting from them about three years ago and then bought the flat when they put it on the market. While we were renting, every time anything went wrong with the flat it would take days or weeks, and interminable phone calls from us, to get them to sort it out. When work was done it would be bodged and the thing just as bad as it had been within weeks. Things got worse and they would not return phone calls or emails, until we got to the point where we had to go in to the office and... (read more)
   

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6. 

   A 1-star review by 'Elijah' 12/9/2008

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   They are the type of estate agents that give their whole industry a bad name. I have never heard a good word said about them despite their ostentatious adverts plastered all over Church Street claiming to be "loved".

   The manager, Hector, in the Stoke Newington branch is arrogant/cocky/pushy beyond belief.

   They are also ethics-free - their website contains properties as "under offer" which have completed long ago obviously to give the misleading impression that sales have been agreed more recently and that therefore there is dynamism in the local market.

   Do NOT go near them even with a very long barge pole...

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7. 

   A 1-star review by 'upset' 3/12/2007

   Branch:

   19 The Green Winchmore Hill

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   Their customer service is awful. Location Location were working for our buyer and not us. They put so much pressure on us to rush the sale through even though our purchase had fallen through. Their communication was pathetic. Their director is incredibly rude and insulting if you dare to criticise their service. We didn't hear a word from them once the exchange had gone through.

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