Life Residential

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1. 22
   people found
   this helpful.
   

   A 1-star review by 'Totally Unreliable' 15/1/2012

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? No

   Dear Tenants and Landlords,

   The below is my review of this agent based on my own experiences in January 2012

   Key Points:
   1. They seem to have a lot of problems with their current tenants which was obvious from the experiences I had when trying to arrange a viewing
   2. The agent did not show up to my viewing and left me waiting in the cold for him from the end of my pervious viewing. A total of almost 40 minutes. When I phoned him, he was still sitting in his office. Excuses were made but it was clear that he had arranged other appointments at the location and when they were cancelled... (read more)
   

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2. 8
   people found
   this helpful.
   

   A 1-star review by 'Tenant' 13/10/2011

   Branch:

   St George Wharf Office Unit 11 Flagstaff House St George's Wharf

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   The property management service provide by Life Residential is abysmal. I moved into a dirty flat, light bulbs had blown and I later discovered bedbugs in the mattress. They did not have a proper detailed check in and then had an extremely detailed check out (paid for by me, the tenant) and tried to charge me for ordinary wear and tear in addition to damage, changes that were made by previous tenants. I was without heating in most of the flat for almost two weeks during the severe weather last winter and they refused to treat it as an emergency because the heater in the bedroom was not... (read more)
   

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3. 15
   people found
   this helpful.
   

   A 1-star review by 'Bad_letting_agency' 28/11/2010

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Worst Letting agency ever.

   The sales pitch was nice and dandy but had a hard time afterwards with customer service and hassles upon checking out.

   The check-in inventory & check-out inventory list was completed based on 2 separate standards. The flat came with decent furniture, natural but worn in. Upon moving out, the letting agency hired another inventory company and basically striped the whole flat apart even though I got it professionally cleaned already.

   In all, had to pay for check-in & check-out fee, also had to pay substantially toward check-out cleaning and "broken" pieces of furnishings.

   Would not recommend this company to anyone.

   Seems like a good deal, but not worth it in the long run.

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