Lets Rent Property Management
based on 2 ratings. This website contains 2 user reviews of Lets Rent Property Management.
Agent Information
Lets Rent Property Management
We are a new independent company based in the heart of town with a different attitude - this is our business, and we believe in providing excellent customer service to both landlords and tenants. We focus on the letting and management of property in Basingstoke and the surrounding villages.
Offices / Branches
- Reviews
- Agent Details
- Review Stats
- Agent Fees
- Staff Members
- Complaints Procedure
- Contact Agent
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Customer Reviews
-
by 'Ritesh' 12/5/2011
- Branch:
- Office 2 14 Winchester Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
When I moved to Basingstoke from Ipswich in 2009, I rented property through them. As I was new to UK, wasn't aware of the property renting process. Initially these guys charged me 258 GBP administration fees, 90 GBP check in fees plus VAT. After 8 months, when we left the house, they charged 90 GBP check out fees + VAT (which is paid by landlord generally) and 190 GBP for cleaning the house. Now I have been staying in Basingstoke for two and half years, and rented another property after that at the same block (winterthur way) again through a different agency and they just charged 200 GBP inclusive VAT and no check in, check out fees. I would suggest no to go to these guys for any property dealing.
Was this review helpful? Yes
-
by 'June' 11/1/2011
- Branch:
- Office 2 14 Winchester Street
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
We have been looking online for a property and there seemed to be an awful lot that seemed to fit our requirements so I called up to find out about them and was given a really bad reception. I was promptly told they didnt have any at all and the phone was pretty much slammed down on me. Terrible customer service which has totally put me off ever using them. Take these properties off the net if they are no longer on the market and save us a phone call!
Was this review helpful? Yes
Agent Details for Lets Rent Property Management
Select a branch to go to view details of that specific branch
-
Reading - Office 2
14 Winchester Street, Basingstoke, RG21 7DZ
-
Reading - 1 - 2 14 Winchester Street, Basingstoke, RG217DZ
Review Statistics for Lets Rent Property Management
Review Summary
- Total Reviews:
- 2
- Total Ratings:
- 2
- First Review :
- 11/01/2011
- Latest Review:
- 12/05/2011
Overall Review Performance
- Recommend :
- 0
- Disapprove :
- 2
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:1 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:1 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
Reading - Office 2
14 Winchester Street, Basingstoke, RG21 7DZ
-
Reading - 1 - 2 14 Winchester Street, Basingstoke, RG217DZ
Agent Fees
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Complaints Procedure
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