Lauristons
based on 7 ratings. This website contains 7 user reviews of Lauristons.
Agent Information
Lauristons
Lauristons are a Property Services group operating in West and South West London. Professional services include Residential Sales and Lettings, Property Management, New Homes, Land and Development, Chartered Surveyors, Commercial and Financial Services, Solicitors and Conveyancing and Property Relocation.
Offices / Branches
- London - 120 Balham High Road, Wandsworth,
- London - 205 Lavender Hill Battersea, Wandsworth,
- London - 36 The Broadway, Ealing,
- London - 188 Upper Richmond Road Putney, Wandsworth,
- London - 66 - 68 Wimbledon Hill Road Wimbledon, Wimbledon,
- London - 203 North End Road Kensington, West Kensington,
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Customer Reviews
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by 'Very unhappy customer' 9/1/2012
- Branch:
- 66 - 68 Wimbledon Hill Road Wimbledon
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
Lauriston's came to us with a beautiful flat, for which we put down a £500 holding deposit. 4 days before the moving in date, they came to us saying that the landlord had decided not to put the property up for rent. They showed us a substandard, too-expensive place as an alternative, which we opted not to take. They didn't offer us our holding fee back. We had to ask THEM for it back, which they've promised repeatedly and still haven't done. After US contacting THEM yet again, they have said they'll give it to us back minus reference fees. We've told them that isn't on, and so it goes on... Do not entrust these jokers with your money.
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2
people found
this helpful.by 'Peter Elliott' 19/8/2011
- Branch:
- 120 Balham High Road
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
The staff I corresponded with at Lauristons are best described as venal, inconsistent, arrogant and incompentent.
Throughout my whole ordeal, promises were repeatedly broken. I secured a property to Let and after placing a deposit was given a 'verbal confirmation' by the landlord, via Lauristons, that it was fully secured. However, the follow-up documents never arrived despite what had been promised. Several calls later, I was told that the landlord was now 'number crunching' to see if the deal was feasible. This is despite the fact that we agreed upon a higher price to what was initially... (read more)
Was this review helpful? Yes
-
by 'Daffy' 2/6/2011
- Branch:
- 66 - 68 Wimbledon Hill Road Wimbledon
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Horrible, disgusting - if this was a real business you would run a mile.
Endless promises that the work we had asked to be done to our property "was being taken care of and the landlord agrees to everything" £2,500 + later and only a portion of what we asked was done (and to a very poor standard) Lauristons do not wish to help stating now that they "do not manage the property" and "have no legal implication to approach the landlord"....what about all the emails and promises from their "honest" estate agent, who had my "best interests at heart" (all documented in emails if anyone cares!)
Said estate agent left the company before completion and I am now in the hands of an even worse agent. Truly terrifying that in 2011 people can get away with this.
Inventory - paid for, but not completed, and three months later still haven't heard from Lauristons...
As for the landlord... well that's another posting in itself. Crazy times.
Was this review helpful? Yes
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by 'Shocked' 20/5/2011
- Branch:
- 205 Lavender Hill Battersea
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
The worst letting experience I've ever had! Please save time and money and use someone else.
Was this review helpful? Yes
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by 'Stocks and Shares' 17/2/2011
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I always thought Estate Agents were cunning, sly and manipulative. However, when my girlfriend and I were looking for a place to rent in Balham, there was one estate agent that stood out from the rest. The staff and in particular a gentleman by the name of Mark Shodipo was extremely helpful. He didn't try to push us to view any properties that didn't suit our requirements. Updated us on new properties and if I was unavailable he would contact my partner Emma. It only took Lauristons under a week to help us find a perfect property. We now live in a stunning apartment and will be looking to stay for 2 years all because of the attention to detail that was given to us. I would 100% recommend this Estate Agents. Thank you so much Lauristons.
Was this review helpful? Yes
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by 'emmanueil' 20/10/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
We paid deposit and rent in full, they failed to deliver the property on time twice, which caused us to be homeless for a while. Then when we claimed our money back within the 14 days deposit period, they refused to pay. during the court, Lauristons denied any connection with the west kensington branch, and still they hold my money, case continue.
Was this review helpful? Yes
-
by 'n/a' 8/8/2010
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
I'm using this forum to warn other prospective tenants against Lauristons. Basically, we put down the bond and fees, no small amount, while they 'credit checked' us. They stretched out the process over several weeks, then they told us rather unconvincingly that the landlord had gone behind their backs and gotten a higher offer. More like they were holding us and our money up, while getting a higher offer. We then had to rush to find another property as our lease was up at our previous place. The property is now on their website as let by them! Very dishonest. Heard through a colleague that they had the same issues with this agent. Unacceptable.
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Agent Details for Lauristons
Select a branch to go to view details of that specific branch
-
London - 120 Balham High Road, Wandsworth, SW12 9AA
-
London - 205 Lavender Hill
Battersea, Wandsworth, SW11 5TB
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London - 36 The Broadway, Ealing, W5 2NP
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London - 188 Upper Richmond Road
Putney, Wandsworth, SW15 2SH
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London - 66 - 68 Wimbledon Hill Road
Wimbledon, Wimbledon, SW19 7PA
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London - 203 North End Road
Kensington, West Kensington, W14 9NL
Review Statistics for Lauristons
Review Summary
- Total Reviews:
- 7
- Total Ratings:
- 7
- First Review :
- 27/03/2008
- Latest Review:
- 09/01/2012
Overall Review Performance
- Recommend :
- 1
- Disapprove :
- 6
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:1 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:3 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:3 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
London - 120 Balham High Road, Wandsworth, SW12 9AA
-
London - 205 Lavender Hill
Battersea, Wandsworth, SW11 5TB
-
London - 36 The Broadway, Ealing, W5 2NP
-
London - 188 Upper Richmond Road
Putney, Wandsworth, SW15 2SH
-
London - 66 - 68 Wimbledon Hill Road
Wimbledon, Wimbledon, SW19 7PA
-
London - 203 North End Road
Kensington, West Kensington, W14 9NL
Agent Fees
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Complaints Procedure
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