Keystones Property
5/5, 413 reviews
97% recommended
96% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction



Property Features

Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ... show more Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!
Keystones Property - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £40,000 £2,147,483,647
Lettings 97% 98% £650 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 1 87 4 126 2 91 4 22 1
Areas covered
  • RM5
  • IG11
  • RM3
  • IG2
  • RM1
  • RM4
  • RM2
  • RM7
  • RM8
  • IG10
  • RM6
  • RM9
Address

13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Move With Us Property Redress Scheme
Images & Videos

“Renting a house...”

Share on :
Mar 12,2024
Minithumbup
Bogdan
By: 'Daniela'
Mar 12,2024
0 people found
this helpful
Renting a house through Keystones Property has been an absolute pleasure, thanks in large part to the exceptional service provided by their agent Bogdan Andrusca. From the initial property search to the final lease signing, Bogdan's expertise and dedication were evident every step of the ...
read full review
Was this helpful? Yes

“A******...”

Share on :
Mar 01,2024
Minithumbup
Scott
By: 'john toye'
Mar 01,2024
0 people found
this helpful
Scott and the team at Keystones's are by far the best estate agents out there. I have worked with Keystones's for many years, as a landlord and selling my properties I wouldn't trust anyone else with my investments they get the job done with minimal ...
read full review
Was this helpful? Yes

“The team in Collier Row; Libby and Chris have......”

Share on :
Feb 03,2024
Minithumbup
Libby
Chris
By: 'Viv'
Feb 03,2024
1 people found
this helpful
The team in Collier Row; Libby and Chris have been amazing! Very professional and friendly and kept me updated throughout. I highly recommend Keystones - such a great team!...
read full review
Was this helpful? Yes

“A big thank you goes to Libby Ryan...”

Share on :
Jan 23,2024
Minithumbup
Libby
By: 'Ioana'
Jan 23,2024
0 people found
this helpful
A big thank you goes to Libby Ryan for all her help during the renting process. Very professional, efficient, supportive and has gone the extra mile in assisting us! I highly recommend her and of course Keystones Property! Very happy with our choice!...
read full review
Was this helpful? Yes

“Excellent service from Libby very attentive a......”

Share on :
Jan 19,2024
Minithumbup
Libby
By: 'Tracey'
Jan 19,2024
0 people found
this helpful
Excellent service from Libby very attentive and great at showing around. Felt very comfortable...
read full review
Was this helpful? Yes

“Very professional service. Keystones propriet......”

Share on :
Nov 06,2023
Minithumbup
Libby
By: 'Libby Ryan'
Nov 06,2023
0 people found
this helpful
Very professional service. Keystones propriety they very nice and easy to work...
read full review
Was this helpful? Yes

“Have been great help from start to finish. Ea......”

Share on :
Oct 16,2023
Minithumbup
Libby
Chris
By: 'Prak'
Oct 16,2023
0 people found
this helpful
Have been great help from start to finish. Easy to get hold of anytime and if not available will always give me a call back at the earliest. Lovely staff who take pride in what they do....
read full review
Was this helpful? Yes

“I wouid like to leave a review for Keystones ......”

Share on :
Sep 19,2023
Minithumbup
Katie
Libby
By: 'Stella'
Sep 19,2023
0 people found
this helpful
I wouid like to leave a review for Keystones Property Ltd in particular for Katie and Libby who has been exceptional and has helped me and my partner with a few small problems we had in the flat we moved to. Katie has been very ...
read full review
Was this helpful? Yes

“I was new to home buying, and have heard horr......”

Share on :
Sep 08,2023
Minithumbup
Libby
By: 'LoveFromVee'
Sep 08,2023
0 people found
this helpful
I was new to home buying, and have heard horror stories from friends and family about terrible agents. Libby Ryan was professional and personal! She never made me feel uncomfortable and helped me every step of the way! I would definitely use her again!...
read full review
Was this helpful? Yes

“Superb service from Libby and Sam reg renting......”

Share on :
Sep 05,2023
Minithumbup
Sam
Libby
By: 'Nasir'
Sep 05,2023
0 people found
this helpful
Superb service from Libby and Sam reg renting out my property...
read full review
Was this helpful? Yes

“All good so far, They all seem attentive and ......”

Share on :
Jul 27,2023
Minithumbup
Chris
By: 'Munnzy'
Jul 27,2023
0 people found
this helpful
All good so far, They all seem attentive and prepared. They have good friendly phone demeanor and have dealt with issues quickly. Paper work came through relatively quickly and efficiently. I look forward to working with them to see how the service continues....
read full review
Was this helpful? Yes

“By far the best estate agents we have used. T......”

Share on :
Jul 25,2023
Minithumbup
Libby
Chris
By: 'CS'
Jul 25,2023
0 people found
this helpful
By far the best estate agents we have used. The service far exceeds others. Thank you to everyone involved with finding and getting us ready for our new home. Sam, Chris and Libby have made the whole experience so much easier and quicker. Libby has ...
read full review
Was this helpful? Yes

“Cannot fault Keystones...”

Share on :
Jun 17,2023
Minithumbup
Libby
By: 'Sarah'
Jun 17,2023
0 people found
this helpful
Cannot fault Keystones. Libby was so helpful and on the ball with everything. Quick a easy after months of let downs. Thank you so much!!...
read full review
Was this helpful? Yes

“Outstanding service and assistance from the k......”

Share on :
Jun 16,2023
Minithumbdown
Libby
By: 'Stella'
Jun 16,2023
0 people found
this helpful
Outstanding service and assistance from the keystones Property Team. Myself and my partner are very happy with the service we have received from keystones and the assistance along the way to reach a smooth deal with the property that we will be renting. Any problems ...
read full review
Was this helpful? Yes

“Exceptional service...”

Share on :
May 26,2023
Minithumbup
Chris
Scott
By: 'Brad'
May 26,2023
0 people found
this helpful
Keystones provided an exceptional service. After speaking with multiple estate agents while getting a quote for my property, I found Keystones to be by far the most impressive. I was won over by their attention to detail, honesty, and communicativeness. The entire process was incredibly ...
read full review
Was this helpful? Yes

“This was the first time for me to buy a prope......”

Share on :
Mar 30,2023
Minithumbdown
Sam
By: 'Irfan ali'
Mar 30,2023
0 people found
this helpful
This was the first time for me to buy a property, and I would like to thank you to Keystone for all their support through buying my property. Keystones are quick and efficient. I would specially thanks to Sam and Candice .Candice was very helpful ...
read full review
Was this helpful? Yes

“I couldn't have picked a better estate agents......”

Share on :
Mar 08,2023
Minithumbup
By: 'Davo'
Mar 08,2023
0 people found
this helpful
I couldn't have picked a better estate agents. Everyone at Keystones has been excellent from start to finish. From Scot who came to value our property to Sam, who showed my sister around the new property and especially Candice who has been amazingly helpful. I ...
read full review
Was this helpful? Yes

“Great service...”

Share on :
Mar 07,2023
Minithumbdown
By: 'Maria'
Mar 07,2023
0 people found
this helpful
I would like to say a big thank you to all of the team at Keystones Property, in particular Candice, for their professional, and friendly approach. Candice was providing me with updates, for my case, on a weekly basis. She was very approachable and always ...
read full review
Was this helpful? Yes

“The whole experience from viewing to obtainin......”

Share on :
Mar 03,2023
Minithumbdown
Katie
By: 'Alida'
Mar 03,2023
0 people found
this helpful
The whole experience from viewing to obtaining the keys was very positive and I’m looking forward to a great relationship with Keystones. Yemi, the property manager is really prompt at responding to our many questions one week into the tenancy. So far, we’re ...
read full review
Was this helpful? Yes

“Many thanks to Scott, Sam, Chris, and Candice......”

Share on :
Mar 01,2023
Minithumbup
Scott
Sam
By: 'Peter'
Mar 01,2023
0 people found
this helpful
Many thanks to Scott, Sam, Chris, and Candice for their support at each stage of the sales process on my property. Marketing the property and finding a buyer was very rapid and I was kept updated on progress and the approach to use was discussed ...
read full review
Was this helpful? Yes

“Great service from all the team at Keystones ......”

Share on :
Feb 17,2023
Minithumbup
By: 'M Smith'
Feb 17,2023
0 people found
this helpful
Great service from all the team at Keystones from start to finish. Always keeping us up to date throughout the whole process. We would certainly recommend. Thank you "Team Keystone", especially Candice who kept the communication going with everyone concerned....
read full review
Was this helpful? Yes

“Keystones Collier Row...”

Share on :
Feb 14,2023
Minithumbup
Sam
By: 'Aaron Harris'
Feb 14,2023
0 people found
this helpful
From the first viewing until exchange the agents at Keystones have been excellent. The first agent who showed us round was very knowledgeable and informative and put us at ease at what can be a stressful time. They continued to make contact and chase the ...
read full review
Was this helpful? Yes

“Bad experience...”

Share on :
Feb 03,2023
Minithumbdown
By: 'Ricardo'
Feb 03,2023
0 people found
this helpful
Didn't have the best experience with Keystones as it started well and it got very bad. Sam was impeccable and very helpful and he was trying his best to help selling the house the rest was a mess. It went from having a lot of ...
read full review
Was this helpful? Yes

“Having recently moved with Keystones I would ......”

Share on :
Feb 03,2023
Minithumbup
By: 'Linda'
Feb 03,2023
0 people found
this helpful
Having recently moved with Keystones I would recommend them any time. Sam was very helpful and polite when prospective buyers came to view. Candice was especially helpful with a very bubbly personality which helps at such a stressful time....
read full review
Was this helpful? Yes

“Dealing with Candice from a conveyancing poin......”

Share on :
Jan 24,2023
Minithumbup
By: 'Daman'
Jan 24,2023
0 people found
this helpful
Dealing with Candice from a conveyancing point of view has been excellent. She is very efficient and always very prompt in her responses. We would welcome the opportunity to work with Candice again in the future....
read full review
Was this helpful? Yes

“First time Buyer...”

Share on :
Jan 23,2023
Minithumbup
By: 'Ian'
Jan 23,2023
0 people found
this helpful
This was my first time buying a property, I would like to thank Keystones for helping me in the process. Candice was extremely helpful every step of the way and advised me on multiple queries I had which aided me extremely with the purchase of ...
read full review
Was this helpful? Yes

“Keystones property have been amazing especially David...”

Share on :
Jan 18,2023
Minithumbup
By: 'Jack'
Jan 18,2023
0 people found
this helpful
Keystones property have been amazing especially David, he has been so great to deal with. He really does understand what you need and works his best to assist you find a property that suits all of your wishes. He was very committed to getting things ...
read full review
Was this helpful? Yes

“Brilliant Property Management...”

Share on :
Jan 18,2023
Minithumbup
Scott
Katie
By: 'Dr P Giri'
Jan 18,2023
0 people found
this helpful
Highly efficient, reliable and trustworthy. Proactive and supportive. Very quick on responses. I have nothing but praise for the team....
read full review
Was this helpful? Yes

“Up to the point and walk the extra mile to he......”

Share on :
Jan 18,2023
Minithumbup
Katie
By: 'Mihail'
Jan 18,2023
0 people found
this helpful
Up to the point and walk the extra mile to help. Easy reachable and sorting the things straight away. Thank you!...
read full review
Was this helpful? Yes

“We've just purchased our first house through keystones...”

Share on :
Jan 12,2023
Minithumbup
Sam
By: 'Sardier & Suchha'
Jan 12,2023
0 people found
this helpful
We've just purchased our first house through keystones property & Candice & Sam have been such amazing people. They have been helpful supportive friendly informative & very professional & efficient. We could not have done this without them. I would recommend keystones to anyone who is buying or selling. ...
read full review
Was this helpful? Yes
Staff picture Scott
(176)
Staff picture Sam
(17)
Staff picture Chris
Staff picture Katie
Staff picture Ahmed
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact [email protected] or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon

Awards won by Keystones Property

Regional Awards won by Keystones Property

Individual Branch Awards

Romford, RM5


.

Get in touch with

Keystones Property