Kerr and Co Residential

Kerr & Co Residential

Agent rating: 4.8 out of 5.0 based on 44 ratings. This website contains 44 user reviews of Kerr & Co Residential.

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Branch Rankings

This branch is ranked
in the UK
36 out of 16712
   
This branch is ranked
in London
15 out of 2932
   
This branch is ranked
in the W12 area
2 out of 13
Kerr and Co Residential

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Agent Information

Kerr & Co Residential

Kerr & Co is an independent firm of residential estate agents in Shepherds Bush specialising in residential property sales, lettings and management across W12, W6, W14 and surrounding areas. The company was founded by Chris Kerr to provide a professional and progressive company with traditional values. He has brought together experienced staff to create a dynamic team of property professionals offering a truly independent yet personal service

Offices / Branches

This Agent ranked 37 out of 9469 in the UK

Overall Customer Rating

4.77 out of 5.00

  • 43 recommend
  • 1 disapprove

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Customer Reviews  (Page 2 of 2)

  1. A 5-star review by 'Tom de Albuquerque' 2/8/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Very helpful and courteous service from Robert at Kerr and Co. He was particularly helpful in arranging viewings at times convenient for us, and also liasing with the vendor to arrange for disposal of some fixtures we didn't want. Would definately use again.

    Was this review helpful? Yes

     

  2. A 5-star review by 'Justin' 1/8/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    I recently worked with Andrew at Kerr and Co to buy a house in Richford Street. I can honestly say that I have never met an agent as charming and as professional as him. Throughout the process, his attention to detail was staggering and he ensured there were no glitches at any stage.

    But to cap it all off, he personally arranged for some amazing treats to be left in our new home. I won't ruin the surprise as I'm sure he will do the same for you, but let's just say there wasn't a dry eye in the house.

    Was this review helpful? Yes

     

  3. A 4-star review by 'Coll' 29/7/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    A very good local estate agent. Selling our house through Kerr and Co was a very happy process.

    Was this review helpful? Yes

     

  4. A 4-star review by 'Johnny Culme-Seymour' 22/7/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Kerr & Co are very knowledgeable of their area and were able to accurately assess the sales potentials of the flats I sold through them. They were very efficient in their communications and dealings between myself and the buyers and generally provided a very good and friendly service.

    Was this review helpful? Yes

     

  5. A 5-star review by 'Sarah Brooks' 22/7/2011

    Branch:
    75 Goldhawk Road
    Services:
    Surveys
    Experience:
    Would you use the agent again? Yes

    Kerr and Co provided a fantastic service from start to finish and most certainly went the extra mile for us. Nothing was too much trouble and Robert Barr whom we mainly dealt with was excpetional in both his professionalism, manner and helpfulness. We would not hesitate to recommend Kerr and Co to someone either wanting to sell or buy a property.

    Was this review helpful? Yes

     

  6. A 5-star review by 'Lucy R' 19/7/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Both bought and sold my flat with this agent. They were very helpful, pleasant to deal with and have a very good knowledge of the area.

    Was this review helpful? Yes

     

  7. A 5-star review by 'cinead' 13/6/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    It is surprising to finally find an estate agent that actually does what they say they will, follow things up and provide a decent service. My flat had had little interest with other agents. Two weeks after a friend who had bought and sold with Kerr & Co recommended I instructed them, I had an offer. The sale went through smoothly and the team, particularly Andrew Teague, were very helpful.
    Well worth giving them a try.

    Was this review helpful? Yes

     

  8. A 4-star review by 'Mark Morpurgo' 30/5/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Helpful and efficient. Kept in touch efficiently throughout the sales process. Happy to recommend them to others in the London area.

    Was this review helpful? Yes

     

  9. A 4-star review by 'Helen' 26/5/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    The staff at Kerr and Co are professional, friendly and willing to go the extra mile to help in you both searching for and selling your property.
    Unlike other agents I found I could trust them not to just try and sell my place for commission, but get the right price so that both parties were happy with the outcome. When buying through them, they were super helpful in making sure that all went smoothly during the negotiation process and further into exchange. Any bumps in the road were handled with care and consideration.
    Would definitely recommend them to anyone looking to buy or sell in Shepherds Bush.

    Was this review helpful? Yes

     

  10. A 5-star review by 'David' 13/5/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I dealt with Robert Barr at Kerr & Co and Robert's service was exemplary. My house went on the market on the Friday and by the Tuesday we had accepted a great offer. Robert and his team were also fantastic at dealing with my buyer when she dragged her feet prior to exchange of contracts.

    Was this review helpful? Yes

     

  11. A 5-star review by 'MichaelT' 13/5/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    A very professional estate agent who know their area and its market well. Once they'd found a buyer, they were very helpful in maintaining good communications between all parties involved and the buyer "onside" during a difficult period when the lease was being extended. I would use them again.

    Was this review helpful? Yes

     

  12. A 1-star review by 'Disapponted' 2/3/2011

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    Over-promised and under-delivered on both the price that they would achieve and the service that they deliver.

    Was this review helpful? Yes

     

  13. A 5-star review by 'Simon F' 27/11/2009

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Outstanding service - many thanks

    Was this review helpful? Yes

     

  14. A 5-star review by 'Moved from W12' 24/11/2008

    Branch:
    75 Goldhawk Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I found their knowledge and service to be examplary in what has been and continues to be a difficult time. From the outset they understood our requirements and timescales and moved heavan and earth to get the job done. Many thanks to all the staff whose dedication made the entire move possible.

    Was this review helpful? Yes

     

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