Jorgensen Turner

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Customer Reviews  (Page 2 of 10)

1
person found
this helpful.
FEATURED REVIEW

A 5-star review by 'Claire' 14/6/2013
Branch:
2a Brondesbury Road
Services:
Sales (as a Buyer)
Experience:
Would you use the agent again? Yes
Staff Member
Kymberly Ashman, Tormod Smith
Postcode
NW6








I dealt with Kymberly from my first viewing at the property and she has been incredibly helpful, supportive and informative through what has proved to be a difficult and complicated process. She has always been contactable and has chased up any information which I have asked for. She's incredibly personable
She has been a pleasure to deal with and I wouldn't hesitate to reccomend my friends and family to use Jorgensen Turner.
I also dealt with Tormod whilst viewing the flat and he has always been punctual, friendly and helpful.
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2
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FEATURED REVIEW

A 5-star review by 'Simone' 5/6/2013
Branch:
2a Brondesbury Road
Services:
Lettings (as a Tenant)
Experience:
Would you use the agent again? Yes
Staff Member
Karolina Krutul
Postcode
NW10








After searching for a propery to rent with several estate agents and not finding anything sutable my friend and I found Jorgensen Turner.
We dealt with Karolina who was really friendly, helpful and professional. Unlike estate agents that we had dealt with previouly that were rude and I felt like they often lied to try and get us to spend more on rent.
Both my friend and I really trusted Karolina's opinion and found the perfect flat which karolina helped with from start to finish.
Whenever we called the office all members of staff were really frienly and helpful. I would definately recommend Jorgensen Turner to anyone looking fo a property and would use them again in the future.
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4
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FEATURED REVIEW

A 5-star review by 'Alex' 1/5/2013
Branch:
2a Brondesbury Road
Services:
Sales (as a Vendor)
Experience:
Would you use the agent again? Yes
Staff Member
Tormod Smith
Postcode
NW6








Tormod was the best Estate Agent I have ever encountered. I have interacted with many over the years, during various rental searches, two property purchases, one property sale, and one aborted property sale. He is well organised, polite, extremely proactive, positive, and an effective operator.
Tormod did a great job when selling my flat, in trying circumstances, due to disorganised people and their respective solicitors and agents above and below in the chain.
When showing the property, Tormod always gave ample advance notice of any prospective viewing.
During our entire engagement, whenever I asked Tormod for something, he always got back to me in a timely fashion with the required information, and never needed to be chased or given a 'reminder'
Whenever there were delays with the chain, Tormod always seemed to be the most proactive agent in the chain, in trying to find out what was going on, and solve problems. This was very reassuring, and helped to keep things moving.
I would heartily recommend Jorgensen Turner in general, and Tormod Smith in particular
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1
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FEATURED REVIEW

A 5-star review by 'raiderfan' 8/4/2013
Branch:
234 Uxbridge Road
Services:
Lettings (as a Tenant)
Experience:
Would you use the agent again? Yes
Staff Member
Mikolaj Jachowicz
Postcode
W12








Mikolaj was friendly, helpful, professional and kept us up to date and informed during the application process to rent the property.
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FEATURED REVIEW

A 5-star review by 'Deborah Hall' 16/3/2013
Branch:
234 Uxbridge Road
Services:
Lettings (as a Landlord)
Experience:
Would you use the agent again? Yes
Staff Member
Mikolaj Jachowicz
Postcode
W3








I have had my flat in quite a prestigious block in Acton for 6-7 years and placed it with Jorgensen Turner (on personal recommendation) as well as 2 other agents for the current let which started in January. I was very impressed with their service. Firstly they found me a tenant, which has worked out well, but also Mikolaj guided me through the process so it was all relatively painless. I found everyone very approachable and efficient. They offer a very personal service, which I like, as they get the job done but they are also very nice people to do business with.
Last year they had been unable to find a tenant in time for that letting period and I was rather sad I eventually had to take another agent's client as I felt Mikolaj had worked so hard for me. When that tenancy ended, I had no hesitation in returning to JT to place my property with them. It was a sweet pleasure on both sides therefore that it worked out so well this time round.
I would highly recommend this agency to a prospective landlord.
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1. 1
   person found
   this helpful.
   

   A 5-star review by 'Nicola Pontara' 15/3/2013

   Branch:

   234 Uxbridge Road

   Services:

   Lettings (as a Landlord)

   Staff Member

   Kevin Pearcey, Mikolaj Jachowicz

   Postcode

   W120

   Experience:

   Would you use the agent again? Yes

   I found Jorgensen Turner extremely helpful in renting out my flat in Shepherd Bush. Staf members in the Uxdridge Road office were straight to the point, efficient in finding the right tenants, transparent and flexible/able to compromise when needed. I would definetrly use this estate agent again, and I would strongly recommend them to others. On the all, I found them much more pleasant to do business with than other high strees agents, and the fees are resonable.

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2. 1
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   A 5-star review by 'Anna' 14/3/2013

   Branch:

   234 Uxbridge Road

   Services:

   Lettings (as a Tenant)

   Staff Member

   Magdalena Wrobel

   Postcode

   W12

   Experience:

   Would you use the agent again? Yes

   Magda was so helpful and supportive from the beginning of our search onwards and we were so happy that we ended up finding our ideal property thanks to her hard work and excellent judgement. Having never rented in London before she made the experience stress-free and was always on hand to answer our questions and advise us about the renting process. She's great at staying in touch and we couldn't have asked for a better agent!

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3. 2
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   A 5-star review by 'Caroline and family' 12/3/2013

   Branch:

   234 Uxbridge Road

   Services:

   Lettings (as a Tenant)

   Staff Member

   Magdalena Wrobel

   Postcode

   W14

   Experience:

   Would you use the agent again? Yes

   Magda was superb. We were very keen on the advertised property and I was given a viewing within an hour of my enquiry call in the morning. My husband was given an immediate viewing after work the same day, which meant we could make an immediate, informed decision. We loved the property and were up against another offer later that day. Magda put our case forward to the landlord and within weeks we are moved in to our new home. She was excellent and possesses added skills of entertaining a 3month old baby whilst mother looked around the property. Not many agents have such patience or understanding. I can't fault Magda's interactions with us and her efficacy whilst processing the paperwork with my husband. If only all estate agents were of her standard! She delivered results and we are happy customers

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4. 3
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   A 5-star review by 'B.T' 12/3/2013

   Branch:

   2a Brondesbury Road

   Services:

   Lettings (as a Tenant)

   Staff Member

   Arfan Riaz

   Postcode

   NW2

   Experience:

   Would you use the agent again? Yes

   when your agent care about your situation more than just closing a deal because they know you need to move asap you should know they are the best, in three days time we went to almost all the estate agency and could see the difference, if you are about to rent a flat/house JT is your life saver..
   i would like to thank Arfan Riaz for all the help he offered to us , i will defo recommend them to all my mates .

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5. 

   A 4-star review by 'John' 11/3/2013

   Branch:

   234 Uxbridge Road

   Services:

   Lettings (as a Tenant)

   Staff Member

   Mikolaj Jachowicz, Magdalena Wrobel

   Postcode

   W12

   Experience:

   Would you use the agent again? Yes

   After a few weeks of dealing with other local estate agents we were definitely feeling disheartened until finding the property we ultimately rented with JT. Mikolaj was very helpful when showing us the property though we were slightly confused with the explanation of the fees and the deposit / first month's rent was due a lot sooner than we had understood (though this was at the landlord's request). The fees were very reasonable in comparison with other agents we had looked with and the whole moving in process ran very smoothly.

   Since moving in we have found JT extremely helpful,... (read more)
   

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6. 1
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   A 5-star review by 'Alexsandra Sena' 9/3/2013

   Branch:

   234 Uxbridge Road

   Services:

   Lettings (as a Tenant)

   Staff Member

   Mikolaj Jachowicz

   Postcode

   W3

   Experience:

   Would you use the agent again? Yes

   From the first moment I entered the estate agency I was extremely well served.
   Mikolaj was very patient with me as it was my first ever time renting a flat directly with an estate agent.
   Everytime I needed any information he as very friendly and helpful.
   Before signing the contract every single clause in it was explained what made me very confident in closing the deal.
   Highly recommended!

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7. 2
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   A 5-star review by 'Anna' 7/3/2013

   Branch:

   234 Uxbridge Road

   Services:

   Lettings (as a Landlord)

   Staff Member

   Natasha Henry

   Postcode

   W3

   Experience:

   Would you use the agent again? Yes

   I had bought the flat through the same agency and it seemed a logical step to keep it with JorgensenTurner to let it.
   I was very impressed that two days after completion of contracts the letting department had found tenants and were calling me to tell me about them. The whole process went very smoothly and Mickolaj and Joanna have taken very good care of all details and have offered excellent advice throughout. The standard is very high professionally at every step, and I would not hesitate to recommend this agency.

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8. 3
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   A 4-star review by 'Freddie W' 2/3/2013

   Branch:

   2a Brondesbury Road

   Services:

   Lettings (as a Tenant)

   Staff Member

   Tormod Smith, Richard Turner

   Postcode

   NW6

   Experience:

   Would you use the agent again? Yes

   Richard Turner and Tormod Smith provided a friendly, honest and smooth professional service - the best out of a number of agents I dealt with in the local area. I will definitely use them again and would recommend to other people looking in the area.

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9. 1
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   A 5-star review by 'Professional, sincere and friendly Estate Agent.' 26/2/2013

   Branch:

   234 Uxbridge Road

   Services:

   Lettings (as a Tenant)

   Staff Member

   Magdalena Wrobel, Joanna Roznowska

   Postcode

   W3

   Experience:

   Would you use the agent again? Yes

   From the moment my wife and I were in contact with Jorgensen Turner about arranging a viewing of a flat that we were interested in viewing, they were extremely helpful. Nothing seemed too much of an effort. Questions were answered quickly and requests were followed through with. Magdalena was very professional throughout the whole process and made us feel comfortable and left us with the impression that if something was needed during our tenancy they would be more than happy to assist.
   There was a small issue on moving into the flat but after mentioning it to the property manager and Magdalena, the issue was resolved very quickly.

   My wife and I are extremely happy with our new flat.

   I highly recommend Jorgenson Turner for professional, sincere and friendly service.

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10. 2
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    A 5-star review by 'Tracy Johnson' 26/2/2013

    Branch:

    234 Uxbridge Road

    Services:

    Sales (as a Vendor)

    Staff Member

    Gurdeep Bharj

    Postcode

    W12

    Experience:

    Would you use the agent again? Yes

    I was delighted with the service I received when selling my flat. When initially placing my flat on the market, the advice when initially placing my flat on the market was excellent and after every viewing I received prompt and comprehensive feedback from Gurdeep was kept me up to date with progress. Upon getting an offer Gurdeep maintained contact and ensured that all aspects of the sale kept on track. I would not hesitate to use or recommend Jorgensen Turner again.

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11. 4
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    A 5-star review by 'Elodie' 22/2/2013

    Branch:

    2a Brondesbury Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Arfan Riaz

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    Arfan has been a pleasure to deal with. He show me exactly what I wanted and advice me on how to negociate. That was very helpful specially as It was the fisrt time I was renting a flat in London. It was present in the entire process of getting the let approved and finding solution to have it correctly. Arfan is very professional, always proactive and available. I will definitkly recommend him and Jorgensen Tuner

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12. 4
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    A 5-star review by 'Dee' 22/2/2013

    Branch:

    2a Brondesbury Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Arfan Riaz

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    Arfan, and in turn, Jorgensen Turner, has been great in responding to all of my inquiries and requests within a 24 hour period - which is a blessing when moving into a new property. Arfan is not only extremely professional but personable too. I would recommend Arfan as I felt he listened to my brief / what I was expecting from my property search, always remained polite and offered honest feedback and advice.

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13. 4
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    A 5-star review by 'Samir' 22/2/2013

    Branch:

    2a Brondesbury Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Arfan Riaz

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    Arfan was very helpful at finding a suitable property for us. He listened to what we were looking for and showed us properties accordingly rather than showing us properties which had been on the market a long time and needed to be rented out - something I have come across a lot in the past. I found him to be professional, on time, up front and clear in everything he did.
    Having never dealt with Jorgensen Turner in the past, I would happily use them again. I find the company, and their staff to be exactly what a modern Estate Agents should be.

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14. 3
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    A 5-star review by 'lara' 22/2/2013

    Branch:

    2a Brondesbury Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Arfan Riaz

    Postcode

    NW3

    Experience:

    Would you use the agent again? Yes

    Very courteous, efficient service was provided by Arfan. He helped me view and rent the property i wanted all within a matter of hours. Will be recommending Arfan to my friends!

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15. 2
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    A 5-star review by 'Parveen Sidhu' 6/2/2013

    Branch:

    234 Uxbridge Road

    Services:

    Conveyancing

    Staff Member

    Gurdeep Bharj

    Postcode

    W3

    Experience:

    Would you use the agent again? Yes

    Mr Bharj was extremely professional and proactive. Mr Bharj assisted us on this complex sale to the highest standard. Mr Bharj ensured that all parties were contacted on a regular basis and provided with updates. It would be a pleasure to work with Mr Bharj and his company again in the future.

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16. 1
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    A 5-star review by 'Philip Astley' 30/1/2013

    Branch:

    234 Uxbridge Road

    Services:

    Sales (as a Buyer)

    Staff Member

    Gurdeep Bharj, Paul Jorgensen

    Postcode

    W11

    Experience:

    Would you use the agent again? Yes

    Very high integrity agent. Very polite. Very efficient. Very patient. Old fashioned service in the best meaning of the phrase.

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17. 4
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    A 5-star review by 'Hilary' 27/1/2013

    Branch:

    2a Brondesbury Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Tormod Smith

    Postcode

    NW3

    Experience:

    Would you use the agent again? Yes

    I recently came from the U.S. to obtain my Masters and Tormod assisted me with finding a suitable flat. He was excellent to work with, very personable, and made the process quick and easy. He was able to negotiate a shorter lease length which is what sold me on the flat that I chose. I would highly recommend working with Tormod and if I ever need assistance finding another place to live, he would be the first person I would reach out to.

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18. 3
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    A 5-star review by 'Efac' 23/1/2013

    Branch:

    2a Brondesbury Road

    Services:

    Sales (as a Vendor)

    Staff Member

    Richard Turner

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    I work for a firm of solicitors where some of our partners are appointed as Attorneys in respect of the affairs of individuals lacking capacity. This particular sale was required as the donor of the power of attorney required the sale proceeds to pay for nursing care. It was imperative therefore that the sale be quick, and it was also important to achieve a good price. I obtained valuations and sales advice from three local agents, and Richard Turner's proposal of limiting viewing to two open days with best and final bids to follow shortly thereafter particularly appealed, as the property had some attractive period features which would invite competitive bidding.

    Come bidding day both the Attorney and I were extremely satisfied with the bids received, the ultimate selling price exceeding by 15% the valuations of the other agents.

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19. 3
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    A 5-star review by 'Nuala' 11/1/2013

    Branch:

    234 Uxbridge Road

    Services:

    Sales (as a Vendor)

    Staff Member

    Paul Jorgensen, Gurdeep Bharj

    Postcode

    W12

    Experience:

    Would you use the agent again? Yes

    I am so glad I chose Jorgensen Turner to sell my flat. I trusted Paul from the outset as he seemed sincere and was true to his word. He impressed me by following up with me after the valuation. I had been tempted by some of the bigger agents in the area but I didn't like their corporate cold feel. Paul felt genuine and he patiently kept in touch until I was ready to sell. Then brilliant Gurdeep took over the day to day dealings. I cannot express enough how grateful I am to Gurdeep for all his help as I live up North and he took care of everything for me. He always kept me up to date. He went above and beyond what I expected in getting jobs done on the flat quickly in my absence. He was like a good friend in the end always reassuring, chasing things up constantly and keeping things moving along. I trusted him implicitly. Now the sale has completed, I will miss our daily chats. Thank you very much Gurdeep and Paul. You were amazing. I would highly recommend Jorgensen Turner to anyone looking for estate agents in West London area. Nuala Denner (Southport)

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20. 1
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    A 5-star review by 'Mary' 13/12/2012

    Branch:

    234 Uxbridge Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Mikolaj Jachowicz

    Postcode

    W12

    Experience:

    Would you use the agent again? Yes

    I would definitely recommend this estate agents. they were so friendly and got everything done quiet rapidly from showing us the property, to organising furniture and giving up the keys. Thank you Mikolaj.

    Then we got to now into the property, and Joanna was so flexible with fixing doors and instructing me how to use the heating and putting the curtains up in my room.

    They have been very firendly and i hope to be with the for a long while. Many Thanks

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21. 1
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    A 5-star review by 'naim mayahi' 8/12/2012

    Branch:

    234 Uxbridge Road

    Services:

    Sales (as a Vendor)

    Staff Member

    Paul Jorgensen

    Postcode

    W6

    Experience:

    Would you use the agent again? Yes

    from the start paul jorgenson was with me on this case, always kept me informed and the service from the office was equally pleasent and professional, they found me a buyer in two weeks and three months on its over.

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22. 5
    people found
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    A 5-star review by 'Denitsa' 23/11/2012

    Branch:

    2a Brondesbury Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    No staff selected.

    Postcode

    NW3

    Experience:

    Would you use the agent again? Yes

    The agent fully explain every terms and conditions for the contract. Help me understand each point of it and explain it. He was very kind and friendly.He came with me to the new flat and introduced me to me landlord. I will use him in the future if I need.He did his job professionally in my view.

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23. 4
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    A 5-star review by 'Soo' 22/11/2012

    Branch:

    2a Brondesbury Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Arfan Riaz, Tormod Smith

    Postcode

    NW6

    Experience:

    Would you use the agent again? Yes

    I had great experience with Jorgensen Turner even though this was my first time to rent. They was so patient and helpful for me and also the condition of property is very good. Thanks to Arfan and Tormod!

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24. 1
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    A 5-star review by 'ANDY YARROW' 17/11/2012

    Branch:

    234 Uxbridge Road

    Services:

    Sales (as a Buyer)

    Staff Member

    Andrew Carre

    Postcode

    No postcode selected.

    Experience:

    Would you use the agent again? Yes

    Professional. Honest. Quick to respond to messages. Excellent communication between buyer and vendor. Dealt with a tricky situation that arose after offer accepted with diplomacy and sound judgement.

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25. 4
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    A 5-star review by 'Katarina' 13/11/2012

    Branch:

    2a Brondesbury Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Arfan Riaz

    Postcode

    No postcode selected.

    Experience:

    Would you use the agent again? Yes

    I had very good experience with the Jorgensen Turner agency based in Queen's Park, specially the agent Arfan I was dealing with from the beginning to the end. He was able to get me an early viewing, acted in a professional way and even I was quite stressed, he never lost the patience with me and tried to help me to resolve the problems. He made few followed up calls to ensure everything was fine. When he was not in the office and I had to drop same documents to the branch, even his colleagues were very helpful and friendly. I would highly recommend this agency.

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26. 4
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    A 5-star review by 'Amber' 13/11/2012

    Branch:

    2a Brondesbury Road

    Services:

    Lettings (as a Landlord)

    Staff Member

    Richard Turner

    Postcode

    No postcode selected.

    Experience:

    Would you use the agent again? Yes

    Excellent estate agents - friendly and reliable, they managed to find the perfect tenant match within 3 days! They contacted me directly after finding my advert online. Provided follow up on viewings and clearly care about matching properties with tenants. Also provided great guidance on first time renting as a landlord.

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27. 4
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    A 5-star review by 'Sayed A' 11/11/2012

    Branch:

    No Branch Selected

    Services:

    Lettings (as a Tenant)

    Staff Member

    No staff selected.

    Postcode

    No postcode selected.

    Experience:

    Would you use the agent again? Yes

    Thank you so much, you have been very helpful, I highly recommend people to deal with you.
    Your efforts been appreciated.

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28. 4
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    A 5-star review by 'RG' 7/11/2012

    Branch:

    2a Brondesbury Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Arfan Riaz, Richard Turner

    Postcode

    No postcode selected.

    Experience:

    Would you use the agent again? Yes

    The agency provided agreat service. They were really patient, helpful, friendly and professional. The property they have rented me is in a excelent condition and I absolutely love it. I definitely recomend this agency and I am sure I will use their services again in the future.

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29. 1
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    A 5-star review by 'Martha Raybone' 7/11/2012

    Branch:

    234 Uxbridge Road

    Services:

    Lettings (as a Landlord)

    Staff Member

    No staff selected.

    Postcode

    No postcode selected.

    Experience:

    Would you use the agent again? Yes

    Having delt with other letting agencies, JT have been efficient and helpful. They found a tenant within a week of having the property on their books where as another agency had had it 6 weeks. There property management style is also much more efficient and personal compared to other letting agencies.

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