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Jeffries & Partners

Agent rating: 1.8 out of 5.0 based on 4 ratings. This website contains 4 user reviews of Jeffries & Partners.

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Agent Information

Jeffries & Partners

We established Jeffries in 1996. Our consistent attention to detail and customer service standards has enabled us to grow our company into the leading local estate agency that it is today.

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This Agent ranked 8264 out of 9267 in the UK

Overall Customer Rating

1.75 out of 5.00

  • 1 recommend
  • 3 disapprove

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AllAgents recommend that consumers use an Agent that has signed up to our FREE 'Transparent Agent Scheme'. Transparent agent reviews are also subject to additional random verification checks by the allAgents Team. If you do choose to contact or use Jeffries & Partners, please make them aware and ask them to get in touch with allAgents to clarify their position. - Learn more about  'Transparent Agents'.

Customer Reviews

  1. A 1-star review by 'Unimpressed' 10/12/2011

    Branch:
    112/114 London Road
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    SPECTACULARLY USELESS!

    1 viewing in 8 weeks. Promised editorial in Property Guide and a premium listing on Rightmove, neither of which materialised.

    When I complained about being misled they just ignored all my emails. Jeffries made absolutely no attempt to resolve the problems.

    These cowboys in my view are anything but professional, and have no concept about the importance of honouring promises and maintaining good customer relationships. The rules are simple - IF YOU CAN'T DELIVER, DON'T COMMIT, and IF YOU MESS UP, DEAL WITH IT DON'T RUN AND HIDE.

    I wouldn't use them again if my life depended on it.

    Was this review helpful? Yes

     

  2. A 1-star review by 'letdownbyjeffrieslettingsandsales' 25/5/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    in the 2 months we were with Jeffries they got us 2 viewings, 3 if you include 2nd viewing from one couple. I accept the market is tough but as soon as we switched to another agent we were on 2 per week.

    The real problems began when we changed agents. Jeffries delisted our property as the contract instructed, however a week later they began advertising it again. I called the Head Office number on their site, was assured it would be removed and nothing. Called again the following day and again assured would be removed withn th hour. The problem was that they were advertising my house for

    Was this review helpful? Yes

     

  3. A 2-star review by 'J' 12/2/2009

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    I did not sell through them. I had to chase them constantly for feedback and infomation. I was lied to about a buyer, and even when I confronted them they denied it. Even a complaint to the MD did not get a response.

    Was this review helpful? Yes

     

  4. A 3-star review by 'zarzar' 1/8/2006

    Branch:
    13 North Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Very quick, but had to chase them for viewers' feedback and information.

    Was this review helpful? Yes

     

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Review Statistics for Jeffries & Partners


Review Summary
 
Total Reviews:
4
Total Ratings:
4
First Review :
01/08/2006
Latest Review:
10/12/2011

 

Overall Review Performance
 
Recommend :
1
Disapprove :
3

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:0 Recommend:0 Recommend:1 Recommend:0
Disapprove:1 Disapprove:0 Disapprove:1 Disapprove:0

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0 Disapprove:1

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

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Complaints Procedure

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