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JB Property Services

Agent rating: 3.3 out of 5.0 based on 12 ratings. This website contains 12 user reviews of JB Property Services.

Offices / Branches


 
  • (12)
    Waltham Abbey - 2 Foxes Parade Sewardstone Road, EN9 1PH

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  • Sales (as a Vendor)1
  • Sales (as a Buyer)1
  • Sales (Prospective customer)0

  • Lettings (as a Landlord)5
  • Lettings (as a Tenant)1
  • Lettings (Prospective customer)3
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys1
  • Conveyancing0

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This firm is ranked 1627 out of 12517 in the UK

Overall Customer Rating

3.25 out of 5.00

  • 7 recommend
  • 5 disapprove

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Meet the Team

This branch is also ranked:

2 out of 7
in the EN9 League Tables
2 out of 7
in the Waltham Abbey League Tables
2967 out of 21381
in the UK

Agent Information

At JB Property Services we aim to provide a professional service to each and every single one of our clients and our friendly staff are here to support you through all the stages of marketing and selling or letting your property.

No photo or video of branch available

Opening Hours

  • Mon: -
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  • Thu: -
  • Fri: -
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Registered With

Not registered with any of the regulatory bodies.

Areas Covered

 No areas covered

JB Property Services has not joined our 'transparent agent' scheme yet.

"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
 
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use JB Property Services, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews

Page last updated on: 18-Apr-2014 03:38:47

  1. A 4-star review by 'Emily' 2/4/2014

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Adkins
    Postcode
    CM18
    Experience:
    Would you use the agent again? Yes

    Michael was very helpful and knowledgeable in all my dealings with him over the years. his photography skills meant i had a lot of response when advertising my properties and resulted in achieving high rents. thankyou Michael.

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  2. A 5-star review by 'f hill' 2/4/2014

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Adkins
    Postcode
    EN9
    Experience:
    Would you use the agent again? Yes

    michael found me a reliable tenant and has always been polite and eager to help i recommend jb property as a good choice for experienced sevivice

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  3. 1
    person found this
    helpful.

    A 1-star review by 'DIRAN' 30/10/2012

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

    I will not recommend his services or his company services to my enemy. Friendly, warm service ended once the keys were handed over for any potential tenants. Thereafter communication was next to impossible. Ultimately when he found a tenant for my property, apart from him placing the tenant without any inventory checks done for over a week, all monies due to me(Landlord) was then not forthcoming. Various excuses then cam like he wanted to perform some checks on me etc...which he had weeks to do whilst he was looking for tenant...the list goes on and on. I engaged a solicitor to write to their... (read more)

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  4. 3
    people found this
    helpful.

    A 1-star review by 'Disappointed Customer' 7/9/2012

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    Michael Adkins
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

    Avoid at all costs.

    We used the agent for a tenant find only. The agent collected six months rent from the tenant upfront which we were unaware of and made out the tenant was late paying every month. We later discovered the AST we had been given and the one the tenant had were different. He had signed up for 6 months and we were given a contract saying he wanted to take the property for 12. The rental figures had also been amended from the one the tenant had to the one we were given.

    Michael allowed contractors to enter the property and deducted from the rental without us knowing and without providing receipts for the work that had been done.

    We are still waiting for rental owed which I am sure we will not see.

    The man was completely dishonest to me, rude and will tell you what you want to hear to get rid of you.

    Avoid at all costs.

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  5. 4
    people found this
    helpful.

    A 1-star review by 'Parson88' 2/8/2012

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Lettings (Prospective customer)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

    A shame.. Would honestly avoid at all costs. Rude and dishonest.

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  6. A 5-star review by 'George V' 8/5/2012

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Surveys
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

    Excellent service, nothing bad to say at all.

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  7. 1
    person found this
    helpful.

    A 5-star review by 'Georgina <3' 18/12/2011

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

    found a lovely maisonette in a nice quiet area of the abbey, really nice house. can't believe how low jb's fees are, better than the other ones i looked at. the photos they gave me were gorgeous and they helped me move in really quickly, loving this new place !!!!! thank you JB !!!1

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  8. 3
    people found this
    helpful.

    A 5-star review by 'sophie xxx' 15/11/2011

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Lettings (Prospective customer)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

    Got a really great place to rent near Roundhills thanks to JB, better offer and help than the other agents around. Also helped me setup my electric and gas biils thanks a lot JB!!!!!!

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  9. 6
    people found this
    helpful.

    A 1-star review by 'Dafthead89' 12/10/2011

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

    Do not go with this estate agent. I put a deposit down on a property, only to be told a week before I was meant to move in that the landlord was selling the property. I gave them another chance and they said they had two other properties for me to view the next day. That whole day they messed me about and never saw a single property. I eventually asked for my deposit back, which they then started to ignore my calls, gave me excuses as to why I could not get my deposit back and took me going into the agents to get my money back.

    They ignored my emails, phone calls and had to ring on a blocked number for them to pick the phone up.

    The new estate agents I am with informed me that they have heard really bad things about this company, including similar stories to mine.

    Their customer service is absolutely terrible!

    DO NOT GIVE 100% RENT TO THIS COMPANY AS A HOLDING DEPOSIT... ACTUALLY DONT GO NEAR THEM AT ALL. I have dealt with six estate agents, these have been the worst of them all.

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  10. View All Comments (1)by jb  20/11/2011

    We do not recognise this situation and believe therefore that this a fictitious comment and has most probably come from a disgruntled prospective tenant who was turned down for a particular property for either not meeting the high standards required from us for tenants, or possibly that there was more than one person interested in a particular property and this person was unsuccessful. Alternatively another agent trying to discredit our business. As you can see from the RightMove website we are the number one agent in the local area, and have been established in Waltham Abbey for over 23 years. We are successful due to the excellent service we provide and clients return to us again and again, and always recommend us to friends and family.
  11. 1
    person found this
    helpful.

    A 5-star review by 'cleo' 19/8/2011

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

    Very friendly and helpful in selling my house. A*****

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  1. 3
    people found this
    helpful.

    A 1-star review by 'CK' 17/8/2011

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Lettings (Prospective customer)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

    Absolutely atrocious customer service. I have found this company to be unhelpful, evasive and inconsiderate, and I will avoid them at all costs in the future.

    What could JB Property Services do to change your mind??

    “called back when they said they would, and not told me that getting my money back to me in one go would be "a waste of precious time".”


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  2. 1
    person found this
    helpful.

    A 5-star review by 'cjhisno1' 5/2/2011

    Branch:
    2 Foxes Parade Sewardstone Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

    Michael and his staff have always been very professional and are prepared to go that extra mile to give good service no problems with any of the tenants and rents always collected on time I would recommend J B Property's without hesitation.

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