Isaac Anthony
based on 40 ratings. This website contains 37 user reviews of Isaac Anthony.
Agent Information
Isaac Anthony
Isaac Anthony, Manchester's fastest growing and Liverpool's newest premier independent dedicated Lettings Agency, specialising in city living.
Offices / Branches
- Liverpool - 68 Rodney Street, Merseyside
- Liverpool - 36 Clarence Street, Merseyside
- Manchester - Arch 104, Chapel Walks Chapel Street Salford, Greater Manchester
- Manchester - 16 Chapel Street, Greater Manchester
- Manchester - 207 Monton Road Monton Eccles, Greater Manchester
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Customer Reviews (Page 2 of 2)
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by 'T.Gilks' 25/8/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Words can't describe how badly they treated us as landlords. Worst ever experience!
Was this review helpful? Yes
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by 'Buffalo Springfield' 24/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Got to concur with NJ - shame on them indeed. Isaac Anthony are a disgrace to their profession, avoid them like the plague. They make up totally spurious reasons for withholding deposits and quote ludicrous fantasy figures for supposed cleaning costs. It takes an age to ever get through to them (on their premium rate number by the way - try 0161 828 3060 instead - why give them yet more undeserved revenue ?) and their response times to emails are erratic to say the least. A wholly immoral and shoddy organisation, by far the worst I have ever had the misfortune of dealing with.
Was this review helpful? Yes
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by 'Nick' 20/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
What does this say about Isaac Anothny....
Poor service in the initial 6 months of contract with bothering to respond to maintenance requests. "Yeah I'll call you back, yes I'll ask the landlord to look into that"... phone call after phone call and getting nowhere.
Then comes the email asking if we wish to renew. Yes we do but not happy having to pay the sixty pound admin charge for doing so given the poor service we've had from you. Unwilling to offer any discount for their rubbish service so we're left over a barrel and have to pay or not able to renew.
The very next day we get an email from another letting agent in Manchester saying the property is going to be under their management as the landlord has chopped Isaac Anthony.
So Isaac Anthony took my sixty pounds when they knew they weren't going to be the agents. 1 phone call to them and they're unwilling to refund citing "you paid for the admin charge of renewing".
My advice is NOT TO USE THIS COMPANY
Was this review helpful? Yes
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by 'NJ' 29/7/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
DO NOT GO ANYWHERE NEAR THIS ESTATE AGENTS!
We had problems from start to finish. We move out today and I just can't wait to see what they say when the come to 'inspect' the property. On that note, we've had a random women from Isaac Anthony just let herself into the property, once whilst I was in bed (I was a student!). The other time was breakfast on Saturday. Both times we received no prior warning leading me to believe that they wouldn't stop at being in the property when we were out. Disgraceful.
Of the countless problems, here are my favourites:
No blinds or curtains on ANY... (read more)Was this review helpful? Yes
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by 'K.T.' 21/7/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Not the absolute worst possible service but they totally ignored getting me a microwave plate missing from the start throughout the 1 year I was there. The worst part came when they simply would not return my deposit no matter what even though they promise it within days of ending tennancy. Calls unanswered, unreturned, questions ignored. Continuous "early next week" promises even from director Anthony Boateng for weeks. The director purposefully hides his address on their accounts and doesn't display on the website who they actually are which is illegal. Isaac Anthony is simply a trading name.
Was this review helpful? Yes
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by 'Not Happy' 11/7/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Summary: Absolutely appalling service from start to finish. Seriously - don't go anywhere near them unless you crave dissapointment and enjoy being messed around or inconvienienced.
I don't know where to start - the little things frankly don't bother me any more, for example, when we first moved in it took three months before I gave up waiting and started fixing things in the flat myself.
I have rang them dozens of times over the last six months and nigh on every time the person i needed to speak to wasn't available and I got the stock answer "Do you want me to get them to phone you... (read more)
Was this review helpful? Yes
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by 'shorty' 11/7/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Recently moved out of a property rented through IA. Still waiting for my bond!!! Completly agree with other comments. Potential new customers are treated very very well...they cant do enough for you. But be warned as soon as you move in they dont give a rats ass about you. Fellow neighbors have also had problems with them so it isnt a one off problem. The check out meeting when i was moving out of the property; woman was late and was very rude. Dont bother reporting any problems the usual wait time for something to be fixed is 3 + weeks. I ended up fixing a leak in my dish washer as no one ever came out to do it.
When you ring the office expect a long wait for the phone to be answered - terrible customer service in the Manchester Office. You could not pay me to rent another properties from these "cowboys" of the letting agents......stay well away from this company!! Youve been warned!!
Was this review helpful? Yes
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by 'gordy' 6/7/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Don't recommend using them. Agree with other review. Once you leave any problems you ring they take message say get back to you never do, send emails they don't reply. Customer service at Manchester terrible. Avoid using.
Was this review helpful? Yes
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by 'CM' 12/6/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Poor service. Never get back to you about complaints. Seem to pull out all the stops to get new tenants but once you become a tenant do not care less.
Was this review helpful? Yes
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by 'has' 9/4/2009
- Branch:
- Arch 104, Chapel Walks Chapel Street Salford
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
User 'has' rated Isaac Anthony but did not write a review.
 and their response times to emails are erratic to say the least. A wholly immoral and shoddy organisation, by far the worst I have ever had the misfortune of dealing with./&display=popup&link=http://www.allagents.co.uk/review/2833/&redirect_uri=http://www.allagents.co.uk/review/2833/ "Share on your Facebook Wall"){kind=logo}
. The other time was breakfast on Saturday. Both times we received no prior warning leading me to believe that they wouldn't stop at being in the property when we were out. Disgraceful.
Of the countless problems, here are my favourites:
No blinds or curtains on ANY windows, including the bathroom!
No hot water on 4 separate occasions for up to 6 weeks at a time.
The kitchen doors cannot be opened when cooking as the heat detector outside the kitchen door sends the alarms off for the whole building (babies asleep means unhappy neighbours etc.)
The list could truly go on and then I would be late for work!
Isaac Anthony are nothing but useless, unprofessional, rude and untrustworthy and the fact they do not have a complaints department only suggests that they are either hiding or in denial.
They are a disgrace to Manchester, a disgrace to Estate Agents and a disgrace to themselves.
Shame on them. /&display=popup&link=http://www.allagents.co.uk/review/2640/&redirect_uri=http://www.allagents.co.uk/review/2640/ "Share on your Facebook Wall"){kind=logo}
