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Housesimple

Agent rating: 4.6 out of 5.0 based on 72 ratings. This website contains 72 user reviews of Housesimple.


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Agent Information

Housesimple

Housesimple.co.uk have agents in England, Scotland and Wales and market property across the largest network of websites in the UK (including Rightmove, Primelocation, Findaproperty, Zoopla, Globrix and hundreds more) aswell as offering fees as low as £425.

All our fee options include a valuation guide, home visit, professional photos and floorplan, full negotiation & sales progression through to completion. Housesimple are members of The Property Ombudsman (An OFT approved code).

House simple estate agents in the UK: England, Wales and Scotland. Biggest advertising network in UK

Offices / Branches


Overall Customer Rating

4.57 out of 5.00

  • 68 recommend
  • 4 disapprove

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Housesimple has not joined our 'transparent agent' scheme yet.

"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
 
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Housesimple, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews  (Page 0 of 3)

  1. A 5-star review by 'John' 19/5/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Staff Member
    Shanklin Shanklin
    Experience:
    Would you use the agent again? Yes

    This is the second property we have sold through Housesimple. It has saved us a lot of cash. It was simple and straightforward. The photo's taken were excellent, and made our apartment stand out a mile compared with others for sale in the same building. I would not even consider using a bog standard estate agent again. Thanks.

    Was this review helpful? Yes

     

  2. 3
    people found
    this helpful.

    A 5-star review by 'Tracey Butterfill' 9/5/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Staff Member
    Philip Palm
    Experience:
    Would you use the agent again? Yes

    We decided to use House Simple to sell our house as we did not want to pay the exhorbitant fees charged by the High Street estate agents. We found the company to be extremely efficient and helpful. Within a week, our house was advertised on all the major property websites, complete with a detailed description, floorplans and plenty of photographs, plus a For Sale board erected outside the house. On the first day of our advert going live, we had a phone call from House Simple to arrange a viewing for the following day. The next day, we received another call and before the week was out, we... (read more)

    Was this review helpful? Yes

     

  3. 3
    people found
    this helpful.

    A 5-star review by 'SW London Owner' 23/4/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I used Housesimple after being disappointed at the service provided by the local established estate agents who I had been with for 6 months and who would continually send people round who were only half interested because they were either not looking in the immediate area or not looking within my price range. Their only purpose was to send people round who were on their books in order to seem active. As most sale leads are generated online Housesimple does what it says on the tin. Their photos were more professional than my previous experience and the photographer even made recommendations on... (read more)

    Was this review helpful? Yes

     

  4. 4
    people found
    this helpful.

    A 1-star review by 'angelofthenorth' 21/4/2012

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    House Simple are TERRIBLE! All they want is your money! Housesimple advertises your house as they say they will and that is it!!!! Several times I had to call them reference certain things and everytime they say they will call you back or send you an email and they don't!! I was forever chasing them up and being lied to about a for sale sign that they said would erect but never did. They told me that they DID erect the sign and when the contractor went back to "check if it was still there"!!!!!!!! (why would they do this!!!?), it was gone!!! (I have this on my answerphone). Then I... (read more)

    Was this review helpful? Yes

     

  5. 2
    people found
    this helpful.

    A 5-star review by 'GeniusJoe' 20/4/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Staff Member
    London London
    Experience:
    Would you use the agent again? Yes

    Fantastic service. These guys are great and did everything they said they would. It was on the market within a week, great photos, better than any local agents in the area and 1/10th of the price, the marketing was more extensive than most of our local agents too. Also my local agents don't even bother with floorpans which I still find amazing in this day and age. Well anyway Housesimple did all that and got me about 8 viewings in the first 2 weeks of which 2 offered. Sold! Saved £2,600. Great negotiation too and helped me with the solicitors and keeping it all going. All in all it was great. I can't see why people wouldn't give this a go, you've not got much to lose. Strongly recommended!

    Was this review helpful? Yes

     

  6. 1
    person found
    this helpful.

    A 1-star review by 'thisismarky' 11/4/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Staff Member
    Glasgow Glasgow
    Experience:
    Would you use the agent again? No

    Avoid at all costs.
    We were tempted by House Simple's set-price package. All started off well and we were initially impressed with the service received, especially from Philip.
    We even recommended HouseSimple to a couple who came to view our property and they sold their property through them.
    I'm not sure what's happened to the company but the last six months have been awful. We had people booked in for viewings that HouseSimple hadn't even told us about. The last thing you need is people turning up to view your property when you aren't in. I called to complain about this and was told that... (read more)

    Was this review helpful? Yes

     

  7. A 5-star review by 'Brian Mullan' 20/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (Prospective customer)
    Staff Member
    Philip Palm
    Staff Member
    London London
    Experience:
    Would you use the agent again? Yes

    housesimple.co.uk was extremely helpful and at all times proactive in the marketing of our property. We can not fault their attention to detail or their responsiveness to enquiries. The staff, and Philip Palm in particular, were friendly and very helpful. An example to others on how to run a business!

    Was this review helpful? Yes

     

  8. A 5-star review by 'Richard' 14/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I was initially a little nervous about using an online only estate agent however my concerns were completely unfounded. Housesimple.co.uk were efficient and professional right from the start through to the final details and saved me between £6k & £10k depending on the other rates I'd been quoted. Ok, so you have to do the viewings yourself but given the savings and the opportunity to talk knowledgeably about the property and local area I think it's a non brainer. Couple that with the fact that most viewers wanted to view outside office hours it makes a lot to do the viewings yourself anyway.

    Was this review helpful? Yes

     

  9. A 5-star review by 'LouHowell' 12/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I would most definitely recommend House Simple. Their service was fantastic and great value for money. A great way to sell your home.

    Was this review helpful? Yes

     

  10. A 5-star review by 'Fred Mcintee' 12/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We instructed House Simple to sell our house in April 2011. A buyer was found in August 2011 and the sale completed in December 2011. In the current market it was extremely good to find a buyer so quickly and achieve almost the asking price. Our dealings were with Philip Palm who was very professional and pleasant to deal with. He also conducted the price negotiations on the property and achieved a deal that was very satisfacory to us. All this at a cost less than half the price of a local estate agent.
    Yes I would recommend House Simple, in fact I have kept their sale board in my garage should we decide to move again.

    Was this review helpful? Yes

     

  11. A 5-star review by 'Susannah' 12/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Staff Member
    Philip Palm
    Experience:
    Would you use the agent again? Yes

    I was recommended HouseSimple by a colleague who had successfully sold through them. My experiences with them have been really positive and way beyond our expectations. In particular the photo's taken of my property were outstanding, taken buy a professional photographer they made our flat look great. My flat sold in less than a week and Philip was fantastic in negotiating with the potential buyers until we got to our asking price. I have since recommended House Simple to another colleague that sold her house in less than 3 weeks. I won't ever sell through a traditional estate agent again.

    Was this review helpful? Yes

     

  12. A 5-star review by 'Eastgate' 10/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    HouseSimple probably saved me some £13,000 and provided me with an excellent service. The ONLY thing that's different between HouseSimple's service and that of a High Street agent is that they do not accompany viewings. You manage that. They did everything else, e.g. photos, floor plans, coordination of viewing times and dates with you and the buyers. They were truly outstanding at the end of the sale as they negotiated higher and higher prices from competing buyers. I simply don't see, given the access to the major agent's sites, such as Prime Location, via HouseSimple and their... (read more)

    Was this review helpful? Yes

     

  13. A 5-star review by 'TerJan' 10/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Staff Member
    Gavin Goodhart
    Staff Member
    Philip Palm
    Experience:
    Would you use the agent again? Yes

    Housesimple sold our house in a week and a day from it going on the internet! The photographs and floor plan were swiftly and well done. I chose to write the property details and was impressed that every little refinemennt of the wording was dealt with immediately. The communication was excellent. I enjoyed doing the viewings as it gave me the chance to talk with knowledge about the area and the street and trust was built up with the very nice buyers. This was a 'human' experience and not a remote one and it allowed us to really feel part of the process but the practical admin was cared for by the company. We also saved at least £6000 in the process! Exposure on all the relevant web portals meant we could be sure of it being seen. Dealing with Gavin and Philip was always easy and friendly and I would recommend Housesimple over and over again. Thank you!

    Was this review helpful? Yes

     

  14. A 4-star review by 'Bovill' 9/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Staff Member
    London London
    Experience:
    Would you use the agent again? Yes

    I really believe that House Simple is the future of real estate. The price was unbeatable and we sold our home in under 3 weeks for the price we were hoping to get. Dealing with the office was easy and they were quick and efficient every step of the way.

    We've been recommending them to everyone we know, it's hard to justify going back to an estate agent after an experience like this.

    Was this review helpful? Yes

     

  15. A 5-star review by 'Fred Dumbleton' 9/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I had tried a few conventional agents over more than a year and they were quite frankly useless; all they wanted to do was charge me many thousands of pounds for absolutely nothing more than putting my house on Zoopla and Right move.
    Housesimple did everything that the standard agents did and more, with better potential real vetted buyers and they sold our house in just less than two months.
    We had buyers coming saying that they had contacted the other agents and were told they had no one to show them round at the weekend and would not contact us as vendors to see if we would conduct a... (read more)

    Was this review helpful? Yes

     

  16. A 4-star review by 'Mr and Mrs Grainger' 9/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Housesimple is great value for money and we would certainly recommend them over high street agents. The service was good and we sold our property within 4 weeks of it going on the market. The only negative point was that we felt they could improve the internal communication between themselves, as it felt that they did not have an effective database for logging ongoing communications. However, this would not stop us using them again.

    Was this review helpful? Yes

     

  17. A 4-star review by 'G & K Oxlade' 9/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Staff Member
    Philip Palm
    Experience:
    Would you use the agent again? Yes

    We were keen to use Housesimple as a family member had bought from them 18months previously with good results. The process was straightforward when we instructed them. The photography was outstanding, we had veiwed many properties online with unappealing photos so felt this was important. We had 5 viewings in 7 days & secured an offer with minimal hassle. A local agent wanted 8k to sell our house, knowing he had people interested. Housesimple did it for £500. The board generated interest. It worked well showing people around ourselves as we were able to answer their questions more fully than an agent. Whole process took less than 5 months. Good luck to them.

    Was this review helpful? Yes

     

  18. A 5-star review by 'Vanessa' 9/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    We were fed up being ripped off by a local agent, and decided online was the way to go. The Housesimple website was clear and easy to use, but I still called to check. Philip was courteous and professional, confirming next steps. I went ahead to advertise our property, and it was a very professional listing, with a lot of interest generated. We managed to rent the property within a week of being put online, and I will definitely use Housesimple again to rent this property! The price to advertise is a third of what I would have paid the local agent, so that was a bonus as well!

    Was this review helpful? Yes

     

  19. A 5-star review by 'D&P Isom' 9/3/2012

    Services:
    Sales (as a Vendor)
    Staff Member
    Gavin Goodhart
    Staff Member
    Philip Palm
    Experience:
    Would you use the agent again? Yes

    We looked at all the current methods of selling property and ending up trying almost all. This included Local Agents, Our own emarketing and House Simple. From the outset we believed that Internet Marketing would provide us the best value and hopefully the quickest sale. We first advertised our home in February 2010. Having overspent on the property we knew only a certain type of purchaser would be right but when they did come along it would be an easy sale. It took us until the end of May 2011 to find the right buyer and they came via Housesimple.

    We used the best package they could... (read more)

    Was this review helpful? Yes

     

  20. A 5-star review by 'Pauline' 9/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Staff Member
    Philip Palm
    Experience:
    Would you use the agent again? Yes

    I used House Simple after seeing the great reviews on-line and I saved at least £7,000 in fees. Frankly a call-centre with friendly estate agency staff is all you need. They sent me quality buyers and the first couple, who were in rented accommodation, offered the asking price on the spot. I don't think I spoke to the House Simple staff more than a handful of times and yet had a flawless sales process. Brilliant!

    I have been telling all my friends, colleagues, acquaintances, my buyers and random people in shops to use House Simple. My buyers were devastated that they spent £5,000 selling their flat for no additional benefit. Would, and do, highly recommend.

    Was this review helpful? Yes

     

  21. A 5-star review by 'Flora' 9/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Staff Member
    Gavin Goodhart
    Staff Member
    Philip Palm
    Experience:
    Would you use the agent again? Yes

    I was very happy with my House Simple experience.

    The whole process of selling was extremely simple, everyone I dealt with was very responsive and I'd agreed a sale within a month.

    House Simple provided an excellent professional photographer whose pics were far superior to the snaps favoured by many agents and were happy for me to provide a written description of the property. My concern was whether, given the flat fee price structure, House Simple would get me the best price for my property, but I got a quick result that I was very happy with.

    Overall, I'd thoroughly recommend.

    Was this review helpful? Yes

     

  22. A 5-star review by 'Kevin' 9/3/2012

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    A friend at work referred me to Housesimple last April when I mentioned the extensive fees I was being quoted to sell my property. I opted for the £500 flat fee and I must say was incredibly impressed.

    I had lots of viewings which they vetted and organised with my only part being to show people around. Seeing as I knew the area and property best, this worked well. Got a good price, sold in 5 weeks and think this is the best way to sell a property, saved about £4,000.

    The staff were brilliant throughout and I cannot rate them highly enough. Do not waste your money, use House Simple, the only thing they do not do is show people around and you can sell your property and area better than an overpaid estate agent.

    I will always use them going forward and save my money for me, not for estate agents to have a flash car.

    Thanks - Kevin

    Was this review helpful? Yes

     

  23. 1
    person found
    this helpful.

    A 5-star review by 'Callum Fitzpatrick' 9/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Overall a very good experience, Housesimple.co.uk were all very friendly and professional and they managed to sell my house online within 5 weeks. I chose these guys because their photos looked much better than the other online estate agents I looked at and at the end of the day that seemed to me to be the key to getting a property sold! > They were also on Zoopla which I look at alot, aswell Rightmove, Primelocation, Findaproperty etc. I think their marketing is one of the best out there but do your own research of course.

    I was a wee bit wary of using an online estate agent to start... (read more)

    Was this review helpful? Yes

     

  24. 7
    people found
    this helpful.

    A 1-star review by 'Alan Flapjack' 7/3/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    Well, where do I start with HouseSimple.co.uk?

    I had undertaken a fair amount of research into online Estate Agency and decided to give these guys a go in the hope of saving thousands of pounds over a traditional agent. My previous experiences of traditional agents was not good so I was willing to give it a try.

    I can honestly say I have never worked with such an unprofessional, badly run company who do not care about their client base.

    The following are bullet points of everything that went wrong:

    - They claim to be a dynamic online company, yet the first thing they do is send... (read more)

    Was this review helpful? Yes

     

  25. A 5-star review by 'Gordon Collie' 18/1/2012

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Overall we were very impressed with Housesimple's straightforward approach; they were happy to accept our own photographs of the property (taken with a wide angle lens camera) as well as use our own description of the property's particulars. With full exposure on RightMove and many other property websites, we had visits from more than enough potential purchasers and sold our house within three-and-a-half months of going live.

    Considering the current weakness in the housing market and the need to keep costs to a minimum, we were particularly pleased that Housesimple was able to provide their services at roughly half the cost of the cheapest quote from local Estate Agents. After all, why pay more if you don't need to?

    We would happily recommend Housesimple to anyone looking for a very efficient way of selling a property at a much lower cost than using a traditional Estate Agent.

    Was this review helpful? Yes

     

  26. A 5-star review by 'mara' 20/12/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    My house was sold through housesimple. I found their service really good. within two days I had already my ECP done and the huse pictures taken. They found potential buyers very quickly and my house was sold within 2 weeks. My first buyer had to back down. Housesimple started to advertise the house again and within 2 days the house was sold again.
    i will certainly recommend Housesimple to anybody who is looking to sell their property.

    Was this review helpful? Yes

     

  27. A 4-star review by 'Tony Docherty' 30/10/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We used Housesimple to sell our house following attempts by a conventional estate agent. We were impressed with the speed and competence of the service received in getting the property advertised. The photos and floor plans were well presented and we were kept informed of all enquiries.

    Housesimple were helpful during the initial negotiations with our buyers and kept us fully informed.

    We would certainly use them again and recommend them to other sellers.

    Was this review helpful? Yes

     

  28. A 4-star review by 'Chris' 24/10/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    They sold our property (£400k) to the first people that viewed for the asking price. We knocked back 2 offers from them and house simple advised we should consider the lower offer but we didn't.
    Some of the photos that their photographer took were not great but house simple advised us that this was the case and we sent some of our own which were used. The plan he did was good though. We also mainly wrote our own blurb and proof read the advertisment etc.
    To sum up up if you want to get your property on the big selling portals and are prepared to do most of the leg work yourself including... (read more)

    Was this review helpful? Yes

     

  29. A 5-star review by 'Ralph' 17/10/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Having not been impressed with the service provided by our local high street estate agents when we tried to sell our house last year, we decided to give house simple a go and chose their up front fee option. Glad we did as we had lots of viewings... just as many as with our local estate agents, the pictures taken are of excellent quality. The service provided is very good for the money... did find that once the house had sold they seemed to forget about us and did not keep up with the progress of the sale ie. not everyone we spoke to seemed unformed. But that seems usual for any estate agents. Have to say that the solicitors that they use are first class.. highly recommended. If you want to save a bucket load of money use these people!

    Was this review helpful? Yes

     

  30. A 4-star review by 'scox' 12/10/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We would recommend this way of selling as the agents did everything they said they would. The photographs taken of the property were excellent. They chased solicitors and clients as appropriate and were very friendly and helpful.

    Was this review helpful? Yes

     

  31. A 5-star review by 'Rachael Hughes' 5/10/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Excellent service, professional photographs, attentive staff, fantastic value for money. It was so refreshing to have an estate agent who actually seemed to take an interest in selling your property and kept you informed every step of the way. High street estate agents could learn a lot from these guys in customer care!
    Thanks a million for successfully selling our property.
    Definitely a 5 star rating.

    Was this review helpful? Yes

     

  32. A 5-star review by 'JW' 30/9/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    HouseSimple saved me a fortune, nearly £15,000 in fees. Thank you HouseSimple - you provided an outstanding service. Photography, floor plans, EPC all included in the fee of a few £100s. HouseSimple did everything a High Street estate agent does, the ONLY exception being attendance at viewings; all the rest of house selling i.e. bookings of viewings and follow-up phone calls were handled very well indeed. Of particular note was HouseSimple's handing of two buyers bidding against one another in the last week resulting in a successful sale at 98% of the asking price, How regular Non-IT based estate agents can survive in the long term I have no idea.Like them HouseSimple ensures that your property appears on all the major (and minor) web portals such as Prime Location and Right Move so I'm at a loss to understand why anyone would not use HouseSimple...

    Was this review helpful? Yes

     

  33. A 4-star review by 'HB' 29/9/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We would recommend this concept when selling a property. We were really pleased with the photos and although it took approx 2 years to sell the property we were more than happy with the outcome.
    Our buyers did complain to us that Housesimple didn't get back to them soon enough but in the end that worked to our advantage and a higher price was submitted. As a seller who went for the no sale no fee option, we did feel that HouseSimple would have sold our property at any price as we were paying them a fixed price rather than a percentage but we are happy not to have paid three times as much to a regular estate agent.
    Great concept overall. Keep it up.

    Was this review helpful? Yes

     

  34. A 5-star review by 'Rhiannon Fraser' 29/9/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Great service provided for a very low cost. The pictures especially were much better than any we have seen with so called expert Estate Agents. We sold our house within 5 days so were very glad we used the pay up front option. Have recommended them to a number of my friends who are also looking to sell their properties in the near future and would have no hesitation in using them again.

    Was this review helpful? Yes

     

  35. A 4-star review by 'liv & dan' 29/9/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Having had trouble getting any viewings with a local estate agent, we took a chance and appointed Housesimple to handle our sale. They were helpful, professional and courteous throughout and went out of their way to help us get the sale through - thanks so much guys!! Would highly recommend them...

    Was this review helpful? Yes

     

  36. A 5-star review by 'John & Di' 26/9/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Many thanks - I think the wonderful photos of our bungalow clinched the sale. It helped a lot also by the fact you could alter the wording reagarding description of your property so easily - just by email if you wish , and it was done the next day. I took the option of paying the fee when my property was sold as having had the property on the market for a number of years without a sale I had not much confidence the bungalow would sell, even although it was modern and well looked after and in a lovely position. However it sold in a few months at the full asking price.
    Many thanks to all the HouseSimple team

    Was this review helpful? Yes

     

  37. A 5-star review by 'Davie Welsh' 11/9/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Well pleased with all aspects of this service , photographs , communications and advise.The staff ALL very good and friendly ( esp Gavin who could not do enough for you ) I have already passed on their details to many friends and my neighbours who are struggling to sell theirs using other estate agents. This company do a lot for you whilst ensuring that you remain in control at all times.This was our 7th sale in 25 years and 7th agent and they are the best we have used. Oh !! AND we saved around £7000 !!!! Top marks... Many Thanks....

    Was this review helpful? Yes

     

  38. A 4-star review by 'Ammar' 1/9/2011

    Branch:
    16 Old Town Clapham
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Great service, saved me 100s of £. very quick response even on a weekend. Would highly recommend.

    Was this review helpful? Yes

     

  39. A 5-star review by 'Niallowner' 31/8/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Worked great for me: Saved a fortune in agency fees and I'm pretty confident that conducting viewings yourself is a much better way to flog your property: Everybody who viewed commented on how much better it was to meet the owner - and I suspect the eventual buyer (within 2 months) bought because he could see himself in my position when I bought the house years previously.
    Housesimple kept regular contact, were rapid within the conveyancing process and best of all, I wasn't exposed to anybody in a shiny suit at any stage in the process.
    Would happily use again.

    Was this review helpful? Yes

     

  40. A 4-star review by 'Imogen' 30/8/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Very pleased with whole process. I only instructed Housesimple to save money but was actually glad I used them for many reasons.
    Paid upfront +optional combo. Had 2 viewings and 2 offers, sold in 5 days for asking price. (I was selling a desirable small property in London, which helped). Saved about £4K! Great photographs by a skilled photographer. Shown on Rightmove and all the other top property websites, which is key these days. Slow getting on web initially. I preferred to do my own viewings and write up as I have good knowledge of area and my property. I have bought and sold before and was relieved to talk to nice people on the phone instead of the slimy untrustworthy ones I have dealt with before. There were no games, just getting on with the job. Only con is that the office closes at 1pm on a Saturday. I have already recommended to friends.

    Was this review helpful? Yes

     

  41. A 5-star review by 'Nick' 30/8/2011

    Branch:
    16 Old Town Clapham
    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    Couldn't fault the service we received. Sold within 2 months and saved thousands. Wouldn't hesitate to recommend them.

    Was this review helpful? Yes

     

  42. A 5-star review by 'S Gordon' 30/8/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Housesimple are excellent and a real breath of fresh air. They concentrate on the right things -- photography, floorplans, and a really professional approach to handling negotiations. Alex did a great job securing above the asking price for my flat. And conducting your own viewings is a doddle and far more effective than having an estate agent lurking in the background. As someone who is now looking to buy again, I only wish other estate agent's websites did floorplans and great photography as standard.

    Was this review helpful? Yes

     

  43. A 4-star review by 'Matello' 18/6/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Having never sold a house before I have nothing to compare HouseSimple to.

    Our house went up for sale the week before Chrismas and we had no viewings for the first 2 weeks.
    However once New Year arrived we had 7 viewings in 10 days.
    We sold mid-January. Late February our buyer pulled out.
    The very same day HouseSimple got in touch with previous viewers and had arranged 2 viewings within hours. We didn\'t get any new viewers though.
    8 days later we sold again.

    My only concern was that they may lack local knowledge of house prices and I wonder what you save in fees you may lose in... (read more)

    Was this review helpful? Yes

     

  44. A 5-star review by 'selseybill' 14/5/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Excellent value kept the viewers coming. We were unlucky in that our purchase fell through at the last minute and we lost our buyers. Housesimple quickly found us another buyer and we were back on track. Would certainly recommend them over high street agents.

    Was this review helpful? Yes

     

  45. A 5-star review by 'Gooner' 7/5/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Excellent service. Kept us informed all the way through.Brilliant photographs and far more posted on all web sites compared to local agents. 5 viewings on the first weekend and a full asking price offer. All completed in 8 weeks Very good value for money. Would definitely use them again if we ever sold.

    Was this review helpful? Yes

     

  46. A 5-star review by 'Gail' 4/5/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Housesimple was recommended and so glad we used them everything so far has been as the name says simple. Hopefully we will exchange contracts soon and this will have been a pain free relatively cheap experience.

    Was this review helpful? Yes

     

  47. A 5-star review by 'Adam' 4/5/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I thought the service offered by Housesimple was excellent. As internet agent they don't do valuations or viewings, but having previously tried to sell our property using two high street agents, I really don't believe this to be an issue - as long as you are confident to do your own viewings. Other than that, yes, excellent and I would certainly use again.

    Was this review helpful? Yes

     

  48. A 4-star review by 'Jim' 3/5/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We recently used housesimple to sell our house after seeing how poor a service you got from local estate agents for about four times the fee.

    Whilst we didn't get many viewings, the ones we did receive had a genuine interest in our property due to the excellent descriptions, floor plans and photos provided by housesimple. We were able to sell our property for close to our asking price in a difficult housing market. Communications were very good and all queries were quickly dealt with.

    If you are selling a property where you are able to conduct the viewings and where prospective buyers are likely to be internet savy then I don't understand why you would even consider a high street agent. At the time of selling, housesimple offered the most competitive rates of the internet-based agents and their service levels were excellent.

    Was this review helpful? Yes

     

  49. A 5-star review by 'Kath' 3/5/2011

    Branch:
    16 Old Town Clapham
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have found Housesimple to be second to none as agents. I have been in the lettings game for quite some time now and have previously used 'traditional' shop fronted local agents to market my houses. Since finding Housesimple, I have never looked back. They are members of the Property Ombudsman, advertise on all the mail internet portals (including Rightmove and Zoopla), and their customer service is flawless. They are just a really nice bunch of clever efficient people who really DO care about their customers. What a breath of fresh air!!
    The phone is always picked up and enquiries passed on immediately. Their web site is effortless to use, and they save me a packet in fees too!! I will always use Housesimple.
    No fuss just action!!

    Was this review helpful? Yes

     

  50. A 5-star review by 'M' 29/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Housesimple has nearly sold my flat in difficult economic times. Well done!

    Was this review helpful? Yes

     

  51. A 5-star review by 'Jb' 29/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Housesimple sold my house in a few months. They were friendly and professional. Apart from accompanying viewings, they carried out all the usual services of a traditional estate agent including chasing up solicitors etc, but for a fraction of the price. I preferred to do the viewings myself anyway, as no-one knows your house as well as you do. I will definitely use Housesimple again and I recommend them.

    Was this review helpful? Yes

     

  52. A 5-star review by 'Monty' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    If you feel comfortable showing people around your own home then you would be quids in using the housesimple service. I sold my house through them in 2010 and had no issues of note. Sure, you get the occasional communication problem around bookings, feedback etc. but absolutely no different to the minor gripes I've had with every high street firm I have ever used. I'd certainly recommend giving them a go.

    Was this review helpful? Yes

     

  53. A 5-star review by 'Hen' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    A very prompt and efficient service, I had prospective tenants lining up for viewings very quickly, House Simple is a revolutionary take on the world of estate agencies. How refreshing - and it works.

    Was this review helpful? Yes

     

  54. A 5-star review by 'Sam' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    The service we received was good and had no complaints at all. Our flat was posted on all popular internet sites and had good interest. We had to do the viewings ourselves, which we didn't have a problem with especially having gone through the house buying process ourselves I would say at least 80% of the estate agents we saw did nothing at all to enhance our interest in the house. High rating mainly due to the fact that the fee structure saved us about £5k compared to a traditional estate agent.

    Was this review helpful? Yes

     

  55. A 5-star review by 'Wayner2512' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I went for the upfront fee option, Housesimple came and took some excellent photo's and 360 degree virtual tour. They managed to sell the house in three months during a very difficult period of the market. I paid only a fraction of the high street prices (I think it was £300 -£400). all house's today are sold via the internet, don't pay for a high street agent's overheads and fancy car.

    Was this review helpful? Yes

     

  56. A 4-star review by 'investor3452' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    For the first few weeks I used a traditional estate agent. What a nightmare, what a mistake! But then I decided to give housesimple.co.uk a try after a recommendation from a friend.

    From beginning to end I got a much better service and at a cheaper price too than with traditional estate agents. If you are in a position to show around prospective buyers to your house yourself, then this on-line estate agent could be just what you are looking for. They gave helpful feedback from property viewers after the viewing had taken place and were always there to give advice if needed.

    Was this review helpful? Yes

     

  57. A 5-star review by 'taff' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Great service and friendly efficient staff. The staff went over and above there call of duty when my completion deadline was fast approaching and my solicitor was unhelpful, house simple sorted it all out. I sold my property and saved a lot on fees. A very happy customer.

    Was this review helpful? Yes

     

  58. A 5-star review by 'joninbristol' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I was amazed at the service and low cost. Had 12 viewings in a week and a half and several offers. The Housesimple particulars and telephone service were very professional. Housesimple arranged all the viewings, obtained feedback and advised on negotiation of offers. The whole service cost about a seventh of what a traditional high street agent would charge. Would definitively use them again.

    Was this review helpful? Yes

     

  59. A 5-star review by 'art' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Absolutely brilliant, great website linked with Rightmove. Housesimple provide a first class service. They are very professional from start to finish. I sold my house very quickly at a fraction of the cost of high street estate agents.

    Was this review helpful? Yes

     

  60. A 5-star review by 'TaraL' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I am very happy with the service I received from House Simple. I decided an online estate agent was the best option for me as I was happy to do the viewings myself and wanted to save money on estate agent fees. As House simple could get my house listed on the most popular websites for a fraction of the usual estate agent costs I was happy enough to take the "risk " of an upfront cost (approx £400) rather than a final percentage of the sale price. The photographer and staff I dealt with on the phone and by email were professional and helpful. My boyfriend will be selling his house soon and is planning on using them too.

    Was this review helpful? Yes

     

  61. A 5-star review by 'Mayman' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Fantastic from start to finish. Always there to answer any questions we had. Friendly and professional at all times. Would highly recommend to all! A pleasant experience all round. Thank you!!

    Was this review helpful? Yes

     

  62. A 4-star review by 'Simon W' 28/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Throughout my sale to a difficult buyer Housesimple were proactive, professional and courteous. They provide exceptional value for money and did everything I expected and more.

    Was this review helpful? Yes

     

  63. A 5-star review by 'Alison Midlands' 27/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Having tried traditional high street estate agents for nearly 2 yrs I decided to try House Simple. The professional photographs they took were amazing, I had more viewings in 6 weeks than the last 2 years and I sold my property within 6 weeks of registering with House Simple at a considerably cheaper cost. I wouldn't hesitate to use them again and have recommended them to friends.

    Was this review helpful? Yes

     

  64. A 5-star review by 'cheshireset' 27/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Housesimple were fabulous from start to finish! Always there to answer my queries and those of my potential buyers. My house sold really quickly and the fees were a fraction of a high street estate agents. Couldn't ask for better and will be back again the next time I come to sell a house!

    Was this review helpful? Yes

     

  65. A 4-star review by 'Andy' 27/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Generally very impressed with Housesimple following a recent house sale.

    I was very sceptical at first using them but the attractive rates made it worth a try and I am pleased I did.

    I was happy showing people around the property which is a pre-req as they are not local and it actually gives me a change to explain key points about the property to sell it further.

    The photography and floorplan booking was simple and efficient although I ended up creating my own property description and using some of my own photos to get the look that I wanted. This was promptly & efficiently uploaded... (read more)

    Was this review helpful? Yes

     

  66. A 5-star review by 'S Luckett' 27/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    An excellent and professional service for the fraction of the price of a high street letting agent. Highly recommended.

    Was this review helpful? Yes

     

  67. A 5-star review by 'Bodge' 27/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Internet estate agents are the future! I had two local high street agents childishly bickering over my property and they failed to sell it over a period of 4months.
    I eventually decided to go with House Simple and went for option 1 as I figured we had little to lose. Well what a difference, we had 6 viewings booked for the first weekend after it went on line and we got an offer of the full asking price there and then. The guys in the office were fantastic and followed the whole thing through to the end even though there was nothing more in it for them.
    I found not having to deal with some slimey local estate agent a real bonus.

    Was this review helpful? Yes

     

  68. A 5-star review by 'Kate Torney' 27/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    This is the way forward in selling your house. Housesimple gave us a professional extensive service at a very low fee. We were very impressed with their communication, efficiency, promptness and valuable advice and negotiation skills. They also allowed us the freedom to market our property as we wished. We felt very confident showing the house ourselves but knowing we were backed up by experienced agents who handled the tricky bits for us. It is a perfect compromise and all far far cheaper than using a local agent. The fees charged by 'traditional' estate agent are utterly extortionate... (read more)

    Was this review helpful? Yes

     

  69. A 5-star review by 'rharrison65' 25/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We had a great (and very refreshing!) experience with these online agents Housesimple. (The review below doesn't make much sense to me especially if they sold the property!). Anyway the idea worked very well for us and I'm happier to show people round myself and we quickly sold for very close to the full asking price back in February.

    I was mainly impressed by the following:
    1/ How polite Housesimple all were on the phone.
    2/ The extensive list of property websites they advertise on.
    3/ The client site where we could see the list of feedback building up as well as info to show us how many people were looking at our property.
    4/ They helped us all the way and were very professional. Alex who dealt with my negotiation was very professional and polite at all times, which is very different to my experience of High street agents.

    All in all I would thoroughly recommend them and I would definitely use these agents again. I am recommending them to all my family and friends!

    Was this review helpful? Yes

     

  70. 2
    people found
    this helpful.

    A 1-star review by 'Seller' 6/4/2011

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    I used House Simple to sell my house last year and have to say that getting the house on the market was easy, however... don't expect much feedback from viewers, very limited requests for feedback takes place.

    The problems properly began when the buyers put in an offer, HouseSimple failed to mention to us two key conditions of offer 1) kitchen appliances to be included and 2) timescale of completion. This led to lengthy delays.

    We were then informed that the buyers wanted gas and electricity checks doing (on the 10 year old house), we reluctantly agreed to meet half the cost only to be... (read more)

    Was this review helpful? Yes

     

  71. A 5-star review by 'Summer82' 26/9/2010

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We were very impressed with Housesimple, they sold my house in just over a month and helped all the way until we completed (2 days ago!). We're over the moon! (Special mention goes to Gavin and Natasha - Thank you!) Wish we'd gone for Option 1 now! :) We chose the no sale no fee Option 3 as we were a bit wary about an online agent, still we saved a lot on what we were being offered by our local agents who really don't seem to do anything better or more than Housesimple. They made a huge amount of effort to do down online agents, one thing they concerned me about was the valuation but Housesimple's valuation came up very close to what they said, either way Housesimple said they'd match any agents valuation.

    POSITIVES: Great photography, nice people to deal with, marketing on loads of big websites, big savings.

    NEGATIVES: You only meet the local rep and after that all communication has to be by phone / email.

    Was this review helpful? Yes

     

  72. A 5-star review by 'mrtotes' 9/8/2010

    Branch:
    16 Old Town Clapham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    - Fantastic prices (three price plans all far cheaper than the high street)
    - Great photos & floor plans and pdf sales documents.
    - Worked really hard for us.

    Sophie and Alex sold our home in three weeks (well 26 days to be exact) but the real work housesimple.co.uk did for us was in negotiating the chain which, whilst short, had some complications. Housesimple.co.uk worked really hard to get everything working and the whole process went smoothly. We can't thank them enough for making things so easy.

    Negatives. You never get to meet the agent (not really an issue) and the lack of a local office means it's worth doing a bit of local leg work yourself too. You'll probably need to do viewing yourself.

    In summary, don't believe what the high street agents tell you, i.e. that internet estate agents 1. won't sell your house and 2. won't get involved in negotiations. They do on both counts.

    Was this review helpful? Yes

     

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