Housesimple
based on 72 ratings. This website contains 72 user reviews of Housesimple.
Agent Information
Housesimple
Housesimple.co.uk have agents in England, Scotland and Wales and market property across the largest network of websites in the UK (including Rightmove, Primelocation, Findaproperty, Zoopla, Globrix and hundreds more) aswell as offering fees as low as £425.
All our fee options include a valuation guide, home visit, professional photos and floorplan, full negotiation & sales progression through to completion. Housesimple are members of The Property Ombudsman (An OFT approved code).
House simple estate agents in the UK: England, Wales and Scotland. Biggest advertising network in UK
Offices / Branches
- London - 16 Old Town Clapham, Clapham Old Town,
- View All Branches
- Update Agent details
Housesimple has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Housesimple, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews (Page 2 of 3)
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by 'Rachael Hughes' 5/10/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Excellent service, professional photographs, attentive staff, fantastic value for money. It was so refreshing to have an estate agent who actually seemed to take an interest in selling your property and kept you informed every step of the way. High street estate agents could learn a lot from these guys in customer care!
Thanks a million for successfully selling our property.
Definitely a 5 star rating.Was this review helpful? Yes
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by 'JW' 30/9/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
HouseSimple saved me a fortune, nearly £15,000 in fees. Thank you HouseSimple - you provided an outstanding service. Photography, floor plans, EPC all included in the fee of a few £100s. HouseSimple did everything a High Street estate agent does, the ONLY exception being attendance at viewings; all the rest of house selling i.e. bookings of viewings and follow-up phone calls were handled very well indeed. Of particular note was HouseSimple's handing of two buyers bidding against one another in the last week resulting in a successful sale at 98% of the asking price, How regular Non-IT based estate agents can survive in the long term I have no idea.Like them HouseSimple ensures that your property appears on all the major (and minor) web portals such as Prime Location and Right Move so I'm at a loss to understand why anyone would not use HouseSimple...
Was this review helpful? Yes
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by 'HB' 29/9/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We would recommend this concept when selling a property. We were really pleased with the photos and although it took approx 2 years to sell the property we were more than happy with the outcome.
Our buyers did complain to us that Housesimple didn't get back to them soon enough but in the end that worked to our advantage and a higher price was submitted. As a seller who went for the no sale no fee option, we did feel that HouseSimple would have sold our property at any price as we were paying them a fixed price rather than a percentage but we are happy not to have paid three times as much to a regular estate agent.
Great concept overall. Keep it up.Was this review helpful? Yes
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by 'Rhiannon Fraser' 29/9/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Great service provided for a very low cost. The pictures especially were much better than any we have seen with so called expert Estate Agents. We sold our house within 5 days so were very glad we used the pay up front option. Have recommended them to a number of my friends who are also looking to sell their properties in the near future and would have no hesitation in using them again.
Was this review helpful? Yes
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by 'liv & dan' 29/9/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Having had trouble getting any viewings with a local estate agent, we took a chance and appointed Housesimple to handle our sale. They were helpful, professional and courteous throughout and went out of their way to help us get the sale through - thanks so much guys!! Would highly recommend them...
Was this review helpful? Yes
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by 'John & Di' 26/9/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Many thanks - I think the wonderful photos of our bungalow clinched the sale. It helped a lot also by the fact you could alter the wording reagarding description of your property so easily - just by email if you wish , and it was done the next day. I took the option of paying the fee when my property was sold as having had the property on the market for a number of years without a sale I had not much confidence the bungalow would sell, even although it was modern and well looked after and in a lovely position. However it sold in a few months at the full asking price.
Many thanks to all the HouseSimple teamWas this review helpful? Yes
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by 'Davie Welsh' 11/9/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Well pleased with all aspects of this service , photographs , communications and advise.The staff ALL very good and friendly ( esp Gavin who could not do enough for you ) I have already passed on their details to many friends and my neighbours who are struggling to sell theirs using other estate agents. This company do a lot for you whilst ensuring that you remain in control at all times.This was our 7th sale in 25 years and 7th agent and they are the best we have used. Oh !! AND we saved around £7000 !!!! Top marks... Many Thanks....
Was this review helpful? Yes
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by 'Ammar' 1/9/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Great service, saved me 100s of £. very quick response even on a weekend. Would highly recommend.
Was this review helpful? Yes
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by 'Niallowner' 31/8/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Worked great for me: Saved a fortune in agency fees and I'm pretty confident that conducting viewings yourself is a much better way to flog your property: Everybody who viewed commented on how much better it was to meet the owner - and I suspect the eventual buyer (within 2 months) bought because he could see himself in my position when I bought the house years previously.
Housesimple kept regular contact, were rapid within the conveyancing process and best of all, I wasn't exposed to anybody in a shiny suit at any stage in the process.
Would happily use again.Was this review helpful? Yes
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by 'Imogen' 30/8/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Very pleased with whole process. I only instructed Housesimple to save money but was actually glad I used them for many reasons.
Paid upfront +optional combo. Had 2 viewings and 2 offers, sold in 5 days for asking price. (I was selling a desirable small property in London, which helped). Saved about £4K! Great photographs by a skilled photographer. Shown on Rightmove and all the other top property websites, which is key these days. Slow getting on web initially. I preferred to do my own viewings and write up as I have good knowledge of area and my property. I have bought and sold before and was relieved to talk to nice people on the phone instead of the slimy untrustworthy ones I have dealt with before. There were no games, just getting on with the job. Only con is that the office closes at 1pm on a Saturday. I have already recommended to friends.Was this review helpful? Yes
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by 'Nick' 30/8/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Couldn't fault the service we received. Sold within 2 months and saved thousands. Wouldn't hesitate to recommend them.
Was this review helpful? Yes
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by 'S Gordon' 30/8/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Housesimple are excellent and a real breath of fresh air. They concentrate on the right things -- photography, floorplans, and a really professional approach to handling negotiations. Alex did a great job securing above the asking price for my flat. And conducting your own viewings is a doddle and far more effective than having an estate agent lurking in the background. As someone who is now looking to buy again, I only wish other estate agent's websites did floorplans and great photography as standard.
Was this review helpful? Yes
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by 'Matello' 18/6/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Having never sold a house before I have nothing to compare HouseSimple to.
Our house went up for sale the week before Chrismas and we had no viewings for the first 2 weeks.
However once New Year arrived we had 7 viewings in 10 days.
We sold mid-January. Late February our buyer pulled out.
The very same day HouseSimple got in touch with previous viewers and had arranged 2 viewings within hours. We didn\'t get any new viewers though.
8 days later we sold again.My only concern was that they may lack local knowledge of house prices and I wonder what you save in fees you may lose in... (read more)
Was this review helpful? Yes
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by 'selseybill' 14/5/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Excellent value kept the viewers coming. We were unlucky in that our purchase fell through at the last minute and we lost our buyers. Housesimple quickly found us another buyer and we were back on track. Would certainly recommend them over high street agents.
Was this review helpful? Yes
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by 'Gooner' 7/5/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Excellent service. Kept us informed all the way through.Brilliant photographs and far more posted on all web sites compared to local agents. 5 viewings on the first weekend and a full asking price offer. All completed in 8 weeks Very good value for money. Would definitely use them again if we ever sold.
Was this review helpful? Yes
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by 'Gail' 4/5/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Housesimple was recommended and so glad we used them everything so far has been as the name says simple. Hopefully we will exchange contracts soon and this will have been a pain free relatively cheap experience.
Was this review helpful? Yes
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by 'Adam' 4/5/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I thought the service offered by Housesimple was excellent. As internet agent they don't do valuations or viewings, but having previously tried to sell our property using two high street agents, I really don't believe this to be an issue - as long as you are confident to do your own viewings. Other than that, yes, excellent and I would certainly use again.
Was this review helpful? Yes
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by 'Jim' 3/5/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We recently used housesimple to sell our house after seeing how poor a service you got from local estate agents for about four times the fee.
Whilst we didn't get many viewings, the ones we did receive had a genuine interest in our property due to the excellent descriptions, floor plans and photos provided by housesimple. We were able to sell our property for close to our asking price in a difficult housing market. Communications were very good and all queries were quickly dealt with.
If you are selling a property where you are able to conduct the viewings and where prospective buyers are likely to be internet savy then I don't understand why you would even consider a high street agent. At the time of selling, housesimple offered the most competitive rates of the internet-based agents and their service levels were excellent.
Was this review helpful? Yes
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by 'Kath' 3/5/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have found Housesimple to be second to none as agents. I have been in the lettings game for quite some time now and have previously used 'traditional' shop fronted local agents to market my houses. Since finding Housesimple, I have never looked back. They are members of the Property Ombudsman, advertise on all the mail internet portals (including Rightmove and Zoopla), and their customer service is flawless. They are just a really nice bunch of clever efficient people who really DO care about their customers. What a breath of fresh air!!
The phone is always picked up and enquiries passed on immediately. Their web site is effortless to use, and they save me a packet in fees too!! I will always use Housesimple.
No fuss just action!!Was this review helpful? Yes
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by 'M' 29/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Housesimple has nearly sold my flat in difficult economic times. Well done!
Was this review helpful? Yes
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by 'Jb' 29/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Housesimple sold my house in a few months. They were friendly and professional. Apart from accompanying viewings, they carried out all the usual services of a traditional estate agent including chasing up solicitors etc, but for a fraction of the price. I preferred to do the viewings myself anyway, as no-one knows your house as well as you do. I will definitely use Housesimple again and I recommend them.
Was this review helpful? Yes
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by 'Monty' 28/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
If you feel comfortable showing people around your own home then you would be quids in using the housesimple service. I sold my house through them in 2010 and had no issues of note. Sure, you get the occasional communication problem around bookings, feedback etc. but absolutely no different to the minor gripes I've had with every high street firm I have ever used. I'd certainly recommend giving them a go.
Was this review helpful? Yes
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by 'Hen' 28/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
A very prompt and efficient service, I had prospective tenants lining up for viewings very quickly, House Simple is a revolutionary take on the world of estate agencies. How refreshing - and it works.
Was this review helpful? Yes
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by 'Sam' 28/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
The service we received was good and had no complaints at all. Our flat was posted on all popular internet sites and had good interest. We had to do the viewings ourselves, which we didn't have a problem with especially having gone through the house buying process ourselves I would say at least 80% of the estate agents we saw did nothing at all to enhance our interest in the house. High rating mainly due to the fact that the fee structure saved us about £5k compared to a traditional estate agent.
Was this review helpful? Yes
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by 'Wayner2512' 28/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I went for the upfront fee option, Housesimple came and took some excellent photo's and 360 degree virtual tour. They managed to sell the house in three months during a very difficult period of the market. I paid only a fraction of the high street prices (I think it was £300 -£400). all house's today are sold via the internet, don't pay for a high street agent's overheads and fancy car.
Was this review helpful? Yes
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by 'investor3452' 28/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
For the first few weeks I used a traditional estate agent. What a nightmare, what a mistake! But then I decided to give housesimple.co.uk a try after a recommendation from a friend.
From beginning to end I got a much better service and at a cheaper price too than with traditional estate agents. If you are in a position to show around prospective buyers to your house yourself, then this on-line estate agent could be just what you are looking for. They gave helpful feedback from property viewers after the viewing had taken place and were always there to give advice if needed.
Was this review helpful? Yes
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by 'taff' 28/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Great service and friendly efficient staff. The staff went over and above there call of duty when my completion deadline was fast approaching and my solicitor was unhelpful, house simple sorted it all out. I sold my property and saved a lot on fees. A very happy customer.
Was this review helpful? Yes
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by 'joninbristol' 28/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I was amazed at the service and low cost. Had 12 viewings in a week and a half and several offers. The Housesimple particulars and telephone service were very professional. Housesimple arranged all the viewings, obtained feedback and advised on negotiation of offers. The whole service cost about a seventh of what a traditional high street agent would charge. Would definitively use them again.
Was this review helpful? Yes
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by 'art' 28/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Absolutely brilliant, great website linked with Rightmove. Housesimple provide a first class service. They are very professional from start to finish. I sold my house very quickly at a fraction of the cost of high street estate agents.
Was this review helpful? Yes
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by 'TaraL' 28/4/2011
- Branch:
- 16 Old Town Clapham
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I am very happy with the service I received from House Simple. I decided an online estate agent was the best option for me as I was happy to do the viewings myself and wanted to save money on estate agent fees. As House simple could get my house listed on the most popular websites for a fraction of the usual estate agent costs I was happy enough to take the "risk " of an upfront cost (approx £400) rather than a final percentage of the sale price. The photographer and staff I dealt with on the phone and by email were professional and helpful. My boyfriend will be selling his house soon and is planning on using them too.
Was this review helpful? Yes
 web portals such as Prime Location and Right Move so I'm at a loss to understand why anyone would not use HouseSimple.../&display=popup&link=http://www.allagents.co.uk/review/14107/&redirect_uri=http://www.allagents.co.uk/review/14107/ "Share on your Facebook Wall"){kind=logo}
 I have already passed on their details to many friends and my neighbours who are struggling to sell theirs using other estate agents. This company do a lot for you whilst ensuring that you remain in control at all times.This was our 7th sale in 25 years and 7th agent and they are the best we have used. Oh !! AND we saved around £7000 !!!! Top marks... Many Thanks..../&display=popup&link=http://www.allagents.co.uk/review/12703/&redirect_uri=http://www.allagents.co.uk/review/12703/ "Share on your Facebook Wall"){kind=logo}
 bought because he could see himself in my position when I bought the house years previously.
Housesimple kept regular contact, were rapid within the conveyancing process and best of all, I wasn't exposed to anybody in a shiny suit at any stage in the process.
Would happily use again./&display=popup&link=http://www.allagents.co.uk/review/14177/&redirect_uri=http://www.allagents.co.uk/review/14177/ "Share on your Facebook Wall"){kind=logo}
. Saved about £4K! Great photographs by a skilled photographer. Shown on Rightmove and all the other top property websites, which is key these days. Slow getting on web initially. I preferred to do my own viewings and write up as I have good knowledge of area and my property. I have bought and sold before and was relieved to talk to nice people on the phone instead of the slimy untrustworthy ones I have dealt with before. There were no games, just getting on with the job. Only con is that the office closes at 1pm on a Saturday. I have already recommended to friends./&display=popup&link=http://www.allagents.co.uk/review/12532/&redirect_uri=http://www.allagents.co.uk/review/12532/ "Share on your Facebook Wall"){kind=logo}
 option.
If I use HouseSimple again I would go for one of the commission options because if you struggle to sell there\\\'s still a carrot for them to keep trying./&display=popup&link=http://www.allagents.co.uk/review/10616/&redirect_uri=http://www.allagents.co.uk/review/10616/ "Share on your Facebook Wall"){kind=logo}
, and their customer service is flawless. They are just a really nice bunch of clever efficient people who really DO care about their customers. What a breath of fresh air!!
The phone is always picked up and enquiries passed on immediately. Their web site is effortless to use, and they save me a packet in fees too!! I will always use Housesimple.
No fuss just action!! /&display=popup&link=http://www.allagents.co.uk/review/9840/&redirect_uri=http://www.allagents.co.uk/review/9840/ "Share on your Facebook Wall"){kind=logo}
. all house's today are sold via the internet, don't pay for a high street agent's overheads and fancy car./&display=popup&link=http://www.allagents.co.uk/review/9783/&redirect_uri=http://www.allagents.co.uk/review/9783/ "Share on your Facebook Wall"){kind=logo}
