Housesimple OnLine Estate Agents
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    Philip Palm
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    Alex Gosling
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    Tom Holmes
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    Emma Bishop
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    Josh Davidson
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    Louise Hart
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    Lizzie Abbott
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    Liz Martin
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    Hannah Walker
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    Jenny Spalding
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    Tracey Curran
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    David Radford
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    Keith Jones
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    Corinne Laming
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    Naomi Chin
Housesimple.co.uk, the UK’s No.1 Online Estate Agents, has one simple aim: to achieve the highest standards whilst offering an effective and inexpensive alternative to ‘traditional high street’ agents. Dramatically reduce your estate agents fees and sell your house online for as little as £195, or let your home online for £59, and gain maximum online exposure. Housesimple will advertise your home on over 700 property websites, including Rightmove, Zoopla and Primelocation. Housesimple questions every step of the house selling and letting process. We are highly motivated to come up with new methods to make these processes more efficient and less expensive. At Housesimple we look to innovation to solve the problems within this long-established industry.


Areas covered

 
5 Star Review
Apr 03,2015
Minithumbup
By:
Apr 03,2015
Featured Review
0 people found
this helpful
From the very start of the process, we were expertly helped to get the very best out of the marketing and presentation of our property. We opted for professional photographs to be taken and these were superb and certainly helped to show off our home to its best potential. Throughout the selling process we were able to see how our house was performing on Rightmove and what was needed to give it a boost etc. There was always someone at the end of the phone to give help if required and everyone wor...
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Comment on agent fees
What can we say, you will not find a better value offer, in order to professionally market and sell your property, opting for the initial full package deal. We saved many thousands of pounds in fees and would only use HouseSimple in any future sales transactions.
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5 Star Review
Mar 27,2015
Minithumbup
By:
Mar 27,2015
Featured Review
0 people found
this helpful
House Simple's service offer was explained well initially so we knew exactly what we were getting and during the sale process their responsiveness to events was excellent. I opted to conduct viewings myself and did find it a little onerous but I knew that House Simple provided a viewing service had I wanted a different arrangement. Overall I found the experience to be a good one and I will consider using them again in future....
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Comment on agent fees
Great fee structure; the modular approach allows one to pick the services that one requires and leave the rest. Very competitive pricing especially when compared to a traditional "bricks and mortar" estate agent; I saved myself thousands of pounds.
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5 Star Review
Mar 23,2015
Minithumbup
By:
Mar 23,2015
Featured Review
0 people found
this helpful
We cannot praise housesimple enough they offer an exceptional service for a fraction of the cost of any high street estate agent. They provide friendly and proficient members of their team dedicated to seeing your sale through to the end. You have full control of what you want to include in your description of sale online and this process is very easy and user friendly, photos of our property were professionally taken and really do help to showcase your property. I would recommend housesimple...
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Comment on agent fees
I was really taken a back how much cheaper Housesimple are compared to the high street there is no comparision and cannot think of anything negative to say about housesimple.
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5 Star Review
Mar 23,2015
Minithumbup
By:
Mar 23,2015
Featured Review
0 people found
this helpful
I sold my house with housesimple and I found the experience really easy, everyone i dealt with was very professional. I was originally only interested because of the price but I couldn't believe how many viewings I got, I thought being an online only agent would be a disadvantage but I sold much faster than my friends who used traditional agents. I can honestly say house simple is the best estete agent I've ever used, and I've sold a number of properties in my time (5 to be precise), its not o...
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Comment on agent fees
Less than half the price of traditional agents!
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5 Star Review
Mar 17,2015
Minithumbup
By:
Mar 17,2015
Featured Review
0 people found
this helpful
I was delighted with the massive saving we achieved through using Housesimple, and the service was good, seemed to be on a par or better than any high street estate agents we have dealt with. We had a desirable property to sell, but we had accepted an offer the day after the advert went live (a Sunday). The floorplan and photos had been put together well and within a few days we were on Zoopla and Rightmove. We had to be at the property for viewings, which was fine for us. We were looking for...
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5 Star Review
Feb 04,2016
Minithumbup
By:
Feb 04,2016
0 people found
this helpful
Online Estate Agency is the future. We do all our searching through Rightmove and Zoopla and not in a office. HouseSimple use all of these and through there portal it is very easy to add and remove information and update pictures and descriptions. What most appealed to us was the price difference between high Street and Online. The cheapest high street quote we could find was around �2500.00 House simple out of all the online agents we looked at came in at �395.00 FOR THE SAME SERVICE...
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Comment on agent fees
High street best price was £2500 House Simple selling Fee £395 which includes Sale Board, Professional photographer, advertising on Rightmove, Zoopla and many other sites. I could not see any added benefit from going with a high street agent.
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5 Star Review
Feb 01,2016
Minithumbup
By:
Feb 01,2016
0 people found
this helpful
I have been extremely happy with HouseSimple from the rapid response of organising a photographer to come from my initial request to the after sales support. The photos were fantastic, and uploaded within a couple of hours. The support fantastic from curtesy calls to returning my calls. Our house sold after 6 days from the first viewing. The after sales and their conveyance team have so far been efficient, helpful and supportive. I love they way you feel in control being able to write and amend ...
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Comment on agent fees
Fantastic value for money saving us thousands in traditional estate agent fees
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5 Star Review
Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
this helpful
House Simple delighted me from start to finish. I engaged them during the Christmas holiday, their lovely photographer promptly took professional pictures within a few days. Once I submitted my draft listing my house was on Zoopla and Rightmove within 24 hours. Then unexpectedly I sold it after only 9 days! I must say you cannot fault House Simple for their great communication from start to finish, the online chat facility is second to none. I used it for queries I had with the process and got a...
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Comment on agent fees
Good fees. Lowest I found online.
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5 Star Review
Jan 28,2016
Minithumbup
By:
Jan 28,2016
0 people found
this helpful
With a high street agent who were taking 1.75% on my 220k house. After a year of only two agent guided viewings only had some very low offers. Tried house simple and so glad, really professional photos and managed to promply sell in just 4 days with no silly commission for 5k more than last years asking price. This is the way forward every time! Great customer service and regular phone call updates and email confirmations....
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Comment on agent fees
Very reasonable fees and options to suit all budgets. Conveyancing also via housesimple.com is very easy and quick.
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5 Star Review
Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
this helpful
The process was just so simple. We sold our house on first day of viewing (3 days after going live) and had one other offer of full asking price as a back up. Such a simple process we thought it was too good to be true but no it has come up trumps! Such good value....
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Comment on agent fees
Excellent
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5 Star Review
Jan 17,2016
Minithumbup
By:
Jan 17,2016
0 people found
this helpful
After reviewing several online agents my decision to use them proved to be the right one. They supplied all the relevant help and tools I needed to initially set it up but I loved being in control of my own page, having the ability to update it has been so beneficial - changing pictures and adding my own to suit the different seasons, for example. Great to wake up, look out of the window and think 'that would make a great picture' and be able to post it to the page, simplicity itself. Even 'shut...
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Comment on agent fees
Good - very good value for money
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4 Star Review
Jan 14,2016
Minithumbup
By:
Jan 14,2016
0 people found
this helpful
So far selling with House Simple has been great. Initially they provided the photographer who took loads of great photos and completed the floor plan, giving a great start to our listing. We wrote the description ourselves and were able to give a little history of our unusual home. Staff were able to advise us when we were unclear about how to do things. Very quickly our home was listed on major house selling web sites and we felt there was no loss at not being displayed in a local agent's windo...
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Comment on agent fees
Excellent
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5 Star Review
Jan 06,2016
Minithumbup
By:
Jan 06,2016
0 people found
this helpful
I can just repeat what other people said. I have registered on Saturday, the photographer came on Sunday (can you believe it?!) I have made my own description and the house was live in less than an 30 minutes after I pressed button. We had 1 viewing the very next day and 7 more in a period of one week. Viewings are very easy to manage online, with great support from the House Simple team over the phone. It did not matter that I talk to various people over the phone, everything was consistent a...
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5 Star Review
Dec 24,2015
Minithumbup
By:
Dec 24,2015
0 people found
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Don't have specific agents names at HouseSimple, they were all helpful. but one girl stood out from the crowd head & shoulders, just wish I'd made a note of her name. We were on the live chat one evening and she called me back a few times to talk me through things rather than type. Blinding girl; above and beyond the call of duty. Hope a) she can be located via records and b) her customer services skills are recognised. She needs a mega rasoe in salary and bumping up the ladder - the girl is...
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1 Star Review
Dec 21,2015
Minithumbdown
By:
Dec 21,2015
0 people found
this helpful
Save your money and use someone else! i used this company a few years ago and managed to sell a property ok. they took calls and gave my number to the clients directly. Now things have changed... they have not scaled the business as they have grown, so are unable to take calls and book viewings effectively. i paid for a listing of a property away from where i lived, so was unable to do the viewings myself. they offer the service of viewings but have never managed to book one in in 6 months. we h...
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What agent could do to change your mind?
The agency should do what they promise and charge for, if i pay for pictures they should be added to the site, if i pay for floorplan it should be added to the site, if i call to rectify these problems someone should be available to deal with them, if you promise to call back... you guessed it, you should call back. if you are to offer a service of providing viewings that you have charged for, you should provide viewings at the same times as normal agents provide viewings, not tell me once i have paid that you only show viewing 9-5pm monday to friday.
Comment on agent fees
paid £950 up front for a complete service as you would get from a high street agent as the property was 300 miles from me, i have never had anything i have paid. i would like a refund but they never call back to discuss my problems and nobody is ever available when i call.
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5 Star Review
Dec 05,2015
Minithumbup
By:
Dec 05,2015
0 people found
this helpful
House Simple provide a dedicated online service & proved most helpful in the sale of our property. They dealt with our queries patiently & we found their staff as being polite & informative. We are completely 'green' at property marketing processes altogether, yet House Simple managed to provide us with enough tools & guidance to get it done - & save precious resources in all the cost of it. Thank you All! Wishing Everyone a shiny day. From Angela & Nitta, Cheshire, Engla...
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5 Star Review
Dec 04,2015
Minithumbup
By:
Dec 04,2015
0 people found
this helpful
I really liked managing the sales process online with HouseSimple. I had loads of control over the advert text, photo order, viewings. Their staff were always well informed about my house and viewings and the sales progression was fine. And the amount I paid was significantly lower than a local agent. I would definitely recommend them....
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Comment on agent fees
Brilliant savings with better quality than with previous traditional estate agents.
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2 Star Review
Dec 04,2015
Minithumbdown
By:
Dec 04,2015
0 people found
this helpful
I absolutely raved about housesimple to my friends when we first signed up with them. I have to say - the automated experience is great. You sign up for the trial and as soon as you have completed the form you receive a text to tell you the time your photographer will be at your house (within the timeslots that you had availability), their name and contact number. The photographer was then on time, gave advice about how to advertise the house and then it took only a few days for the photos to ...
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What agent could do to change your mind?
Comment on agent fees
I would have been happy to pay the full amount if it wasn't for the appalling service from the sales progression teams.
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4 Star Review
Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
Sold our house within 4 weeks. Very professional photos and floor plan. Great online chat so can ask questions and get instant replies. Great value for money, saved us over £3000 in estate agent fees...
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5 Star Review
Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
Quick and friendly service from House Simple. My house was with different agents for around 10 months and they did almost no marketing and advertised on the popular websites only. So I dropped the price by �3000 (less than the agent's commission) and put it on house simple. Within 8 days, I had three viewings and the third person made and offer of the asking price! I did the viewings myself and was really able to sell the positives of the property and the local knowledge was helpful too...
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5 Star Review
Nov 20,2015
Minithumbup
By:
Nov 20,2015
0 people found
this helpful
I researched online agents and was left with eMoov or House Simple. I went with House Simple because their website looked more professional and they have had a national advertising campaign that I thought was impressive. The costs are very similar. I opted for the fixed fee on completion rather than the £9 per month, the difference being that the £9 per month you can get out any time and the fixed fee is payable on sale or after 12 months. The whole process was very quick and e...
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5 Star Review
Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
this helpful
I've bought and sold many properties in the past with high street estate agents and have had to put up with lying, cheating, human era or what ever else you want to call it. This is the first time I've ever been impressed with an estate agent it's cheaper more efficient and your not dealing with people who have a different agenda. High street agents are dinosaurs and its just a matter of time before there gone. Will definitely be using again....
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5 Star Review
Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
this helpful
Housesimple from start to finish they were great easy to get in touch with and the staff are very effecent...
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5 Star Review
Nov 13,2015
Minithumbup
By:
Nov 13,2015
0 people found
this helpful
Amazing result from this internet based estate agent . All the service and expertise expected from a high street estate agent . But for me 10% of the estate agent fee . I received two full asking price offers within 5 days of going live . Housesimple sums it up perfectly...
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Comment on agent fees
House simple £495 High street estate agent £ 5300 including VAT ...... My property sold in 5 days with housesimple .... No contest
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5 Star Review
Nov 05,2015
Minithumbup
By:
Nov 05,2015
0 people found
this helpful
Excellent performance. First viewing within 24 Hours and sold next day for just under asking price. The online booking service is excellent providing good communications with the prospective buyers. Good communication with the office & very helpful. Ten out of Ten....
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Comment on agent fees
Fees are very fair with good options to suit the seller.
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4 Star Review
Oct 30,2015
Minithumbup
By:
Oct 30,2015
0 people found
this helpful
We have found the process of selling our house quite straightforward using Housesimple. We did have a small problem when our EPC and ID wasn't uploaded onto the advert and our house wasn't advertised. Once I had rung the helpline the matter was resolved. We would certainly recommend Houseimple to anyone considering selling their house....
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4 Star Review
Oct 30,2015
Minithumbup
By:
Oct 30,2015
0 people found
this helpful
Housesimple SOLD our property in just over 12 months. We opted to use an online Agent after experiencing poor service from a High Street Agent. Housesimple allows you to have full control over your property and also any negotiation with buyer. Excellent photographs are produced and you can edit them yourself once they have been uploaded. Being able to see viewing information is good, although sometimes website did experience a few hitches. Apart from that I would recommend Housesimple over a...
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5 Star Review
Oct 30,2015
Minithumbup
By:
Oct 30,2015
0 people found
this helpful
Fantastic price, advert was created quickly with a professional photographer who also does the floor plan. Adjustments were made immediately to floor plan and images when requested which was great. Having full control of the advert and being able to book viewings quickly through the app on my phone was ideal, quick and easy. For sale board went up immediately and then so did the 'sold' sign the morning after we accepted an offer. Sales progression team were proactive and quick to negotiate offer...
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Comment on agent fees
Fab, no need to pay thousands to a high street agent!
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5 Star Review
Oct 29,2015
Minithumbup
By:
Oct 29,2015
0 people found
this helpful
signed up to house simple sunday evening- my house was up for sale on the websites Monday morning, and my mobile and emails didn't stop with people asking for a viewing. You click into the viewing and confirm straight away with the people coming to see your house. So easy quick and efficient service to use. We had all the viewings coming on the Saturday and sold same day. excellent service, would recommend to every one, and saved �6,000.00 !!!!!!...
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1 Star Review
Oct 27,2015
Minithumbdown
By:
Oct 27,2015
0 people found
this helpful
bad bad.....2 months only 6 requests and two viewings ...no sale took for ever to get it right and on line 'love' their complaints procedure 1 the captan is correct at all times 2 when captain is wrong look no 1 3 evan when obvious mistake look no 2...
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What agent could do to change your mind?
make a record of the conversations and admit that thing went wrong and try to rectify rather than burry themselves and pretend nothing happened just continue as normal
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5 Star Review
Oct 23,2015
Minithumbup
By:
Oct 23,2015
0 people found
this helpful
We sold our property within 1 week with Housesimple, we were actually still on our one week trial with them. The first day it went live we had three viewings booked in which I was very impressed with. In total we had 10 viewing and 4 offers on our property all for the cost of £395 fixed fee. I found the service very professional and easy to use. If you ever needed to speak with someone they answered in 4 rings and were always very polite and dealt with any query or answered any questions w...
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Comment on agent fees
I was charged £395 fixed fee which is fantastic.
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5 Star Review
Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
this helpful
Very, very competitive price. For that, one gets the property put on multiple web sites and someone to photograph the property and make a floor plan. But that is only the start! Viewing appointments can be confirmed on-line via mobile/tablet/PC. Easy to talk to a human if one needs assistance - and they call back when they say they will. R.I.P expensive terrestrial based estate agents....
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Comment on agent fees
I could have paid circa £4,000 to sell my house. £395 is much better! :)
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5 Star Review
Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
this helpful
I was referred to House Simple by my sister who was very impressed with the House Simple way of selling when she sold her property through them within a very short time. Initially I found the site a bit complex to use but once and I think it was Karl gave me the finer details I was fine re the viewings confirming or cancelling etc. Impressed that my first viewer offered an acceptable offer on my second day on the site - we are proceeding to completion by end of 2015. House Simple are happy t...
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5 Star Review
Oct 09,2015
Minithumbup
By:
Oct 09,2015
0 people found
this helpful
I decided to put my house on the market with HouseSimple due to the competitive fees. I took out the weeks trial and swiftly the photographer came out, and took very professional photographs. In no time at all the pictures and the floor plan were online, the whole process very simple and self explanatory. The house went live on the Thursday and i sold it on the Saturday. The sold sign went up very quickly and communication was spot on. The only thing i would say is make sure you study the paymen...
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Comment on agent fees
Just check payment option, as if you go for the cheaper option you have to take out a mortgage and use a solicitor that HouseSimple recommend, and if you don't you will get charged a fee.
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5 Star Review
Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
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Very easy to use and saved us a fortune. Staff were on the ball and knowledgeable and friendly. Would highly recommend....
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About us



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 2 0 0 208 13 1 0 3 8

Job vacancies

Please see a list of jobs available

Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

No fees set.
Created at 9:39 AM 06/05/2015. Last updated at 9:39 AM 06/05/2015 by allAgents


Complaints Procedure

No procedure set.
Created at 4:05 PM 05/06/2014. Last updated at 9:39 AM 06/05/2015 by allAgents
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Clapham London
Skyview House, 9 Church Field Road, Sudbury CO10 2YA
(246)

Opening hours