...left to get your reviews in for the 2015 Estate & Letting Agent Awards

House Tree
Online Estate Agents House Tree 	he UKs national local estate agent

House Tree

Agent rating: 4.2 out of 5.0 based on 74 ratings. This website contains 74 user reviews of House Tree.

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Agent Overview

House Tree

Provident House Burrell Row
Beckenham
Kent
BR3 1AT

Contact Agent

Telephone: 0207 060 4674

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Contact House Tree


Phone:   0207 060 4674

 

Filter Reviews

  • 5 Stars 51
  • 4 Stars 9
  • 3 Stars 2
  • 2 Stars 4
  • 1 Star 8

  • Recommended 60
  • Not Recommended 14
  • Sales (as a Vendor)47
  • Sales (as a Buyer)4
  • Sales (Prospective customer)5

  • Lettings (as a Landlord)10
  • Lettings (as a Tenant)0
  • Lettings (Prospective customer)0
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys8
  • Conveyancing0

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This firm is ranked 1382 out of 14374 in the UK

Overall Customer Rating

4.23 out of 5.00

  • 60 recommend
  • 14 disapprove

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This branch is also ranked:

10 out of 38
in the BR3 League Tables
5 out of 14
in the Beckenham League Tables
2588 out of 25222
in the UK

Agent Information

No description for branch.


Registered With

  • The Property Ombudsman (Sales)

Areas Covered

National

Page last updated on: 29-Aug-2015 20:40:15

Customer Reviews  (Page 1 of 3)

  1. A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lucy Guerin
    Postcode
    SM3
    Sold Price
    £400000
    Experience:
    Would you use the agent again? Yes
    Lucy  Guerin
    Lucy Guerin

    We had our property on the market earlier this year for sometime using a high street agent. After feeling stressed out and let down I decided to try an online agency and had heard positive things about house tree. From the initial phone call they have gone out of their way to be of help. The staff are very friendly and accommodating. The fact that you are assigned a property manager is fab and is better that someone knows as much about you and the property rather than past around an office.
    We are now under offer for substantially more than our asking price.
    Fingers crossed all goes smoothly with the sale. Lucy discussed with me what my availability was and working with that managed to arrange 12 viewings near enough all on one day and each viewing was confirmed via a text and email. So far I could not fault the company and have passed their details on to several of my friends and family who are looking to move too. Thank you.

    Comments on the Agents fees

    “VERY FAIR, AND WORTH EVERY PENNY.”


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  2. A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lucy Guerin, Joe Murrock
    Postcode
    HU16
    Sold Price
    £183500
    Experience:
    Would you use the agent again? Yes
    Lucy  GuerinJoe Murrock
    Lucy GuerinJoe Murrock

    From start to finish House tree were proffessional and very easy to deal with, their response, feedback and assistance was very helpfull in making the sale.

    Comments on the Agents fees

    “A LOT MORE REALISTIC THAN USING A HIGH STREET AGENCY.”


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  3. A 4 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lucy Guerin, matthew cawley
    Postcode
    gu8
    Sold Price
    £56000
    Experience:
    Would you use the agent again? Yes
    Lucy  Guerinno photo
    Lucy Guerinmatthew cawley

    very helpful efficent staff nothing was to much trouble any queries were soon sorted out we would definetly recommend them to any one contemplating selling their house well done house tree.

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  4. A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Joe Murrock, Lucy Guerin
    Postcode
    HP17
    Rent PCM
    £1250
    Experience:
    Would you use the agent again? Yes
    Joe MurrockLucy  Guerin
    Joe MurrockLucy Guerin

    We needed to let out my mothers house and having booked an EPC I was contacted by Joe who offered me a great deal to use their services to market the property. This was on better terms than we had been offered elsewhere. House Tree were able to offer everything but we were able to do the photography and floor plan ourselves and this did not seem to be a problem. Joe was always on the end of the phone and offered good advise and was easy to deal with.
    Once the property was on line the staff where helpful and supplied us with the relevant contact details and made sure we contacted everyone. We have now hopefully found our tenants and I would recommend this service to anyone who wants to let a property, we will have let ours within one week with House Trees help

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  5. 3
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Buyer)
    Staff Member
    Lucy Guerin
    Postcode
    se4
    Sold Price
    £325000
    Experience:
    Would you use the agent again? Yes
    Lucy  Guerin
    Lucy Guerin

    Lucy quickly arranged a viewing of the flat and handled our subsequent offer. Throughout the offer stage she was always readily available with advice and assistance. Once the offer accepted she helpfully introduced us to competent conveyance solicitors and provided advice on the intricacies surrounding buying a house.

    For a first time buyer like myself, Lucy made the process very transparent and smooth. I highly recommend Lucy and House Tree to anyone thinking of buying or selling their property.

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  6. 2
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Joseph Murrock
    Postcode
    DA7
    Sold Price
    £255100
    Experience:
    Would you use the agent again? Yes
    no photo
    Joseph Murrock

    I sold my property through HouseTree on recommendation from my boss and didn't regret it.
    They were professional, always polite and quick to respond to any questions I had. It was easy as they are always quick to answer the phone and answer all my questions. Selling a house can be a bit of a roller coaster ride so it was good to have people I could rely on to deal with anything that came along.
    The saving I made with them was astronomical in comparison to a conventional estate agent and I would and have not failed to recommend them to my friends, two of which are currently using them to now sell their property.

    Comments on the Agents fees

    “GREAT PRICE - VALUE FOR MONEY.”


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  7. 2
    people found this
    helpful.

    A 3 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lucy Guerin, Karen Baker
    Postcode
    SK10
    Sold Price
    £316000
    Experience:
    Would you use the agent again? No
    Lucy  Guerinno photo
    Lucy GuerinKaren Baker

    House Tree were very prompt in putting my house on the market, and supplied a board, and photographer to take photos and details of the house quickly. Visits were organised quickly and I was given text and email details of visits booked. These were positive points of House Tree.
    On the negative side, the 'for sale' sign only lasted a couple of weeks before the board fell off the post, and when it came to negotiating a price with potential buyers, I didn't find them very informative. In fact when a sale price had been agreed with the buyers, House Tree forgot to ring and inform me. I only... (read more)

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  8. View All Comments (1)by Tom Harrington, Managing Director  25/07/2015

    Dear KarenFB, Thank you for the review and congratulations on selling your property with House Tree. Very sorry to hear you had a few issues in the process. Unfortunately we had some really bad weather with very high winds back in January which damaged several of our boards and I know we discussed erecting a new board on the 28th January. In regards to your offer I can see that on the 7th April we received an offer on your property and a voicemail was left for you on the same day, on the following day we discussed the offer with you and were also negotiating the price with your... (read more)
  9. A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lucy Guerin, Joe Murrock
    Postcode
    cr0
    Sold Price
    £240000
    Experience:
    Would you use the agent again? Yes
    Lucy  GuerinJoe Murrock
    Lucy GuerinJoe Murrock

    House tree the online Estate Agent - What a way to save over �2000.
    House tree successfully sold my house in just 1 day, I had over 13 viewings and 3 offers, 1 offer was over the asking price.
    I choose option 2 which includes solicitors, another saving made on fees.
    House tree always kept in contact, even when the house was sold, all viewings were confirmed by text/email.
    I was was very impressed with the service I received from House tree and the solicitors, who kept me informed with a weekly online email service.
    Thank You very much Lucy,Joe and Serena.

    Comments on the Agents fees

    “MY LOCAL ESTATE AGENT QUOTED 1.5%”


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  10. A 4 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    CF83
    Sold Price
    £158500
    Experience:
    Would you use the agent again? Yes

    Very helpful in setting up ready for sale. House was sold within 3 days of going live. Also very good in negotiating a very good price. Close to asking price. Lots of photos added and also helped in adding additional photos. Initially concerned that they weren't local but that proved not to be an issue. Plenty of views but sold on the very first one!

    Only concern was the conveyancer they recommended turned out to be expensive and unhelpful. I would suggest looking around rather than using their recommendations.

    Comments on the Agents fees

    “SELLING FEES WERE VERY COMPETITIVE AND SAVED ME AROUND £3000. ONLY REGRET WAS GOING FOR THE FEES FOR USING THEIR CONVEYANCER. TURNED OUT TO COST A LOT MORE THAN USUAL.”


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  11. View All Comments (1)by Tom Harrington, Managing Director  27/07/2015

    Dear Mr Stephenson, Thank you for the positive review of House Tree, we always try and get the best possible price for our sellers and pleased you were impressed with our staff and service. We apologise that it was not a smooth process with the conveyancers, some cases can take a little longer than others and we will pass this feedback to the conveyancers for future cases.
  12. A 3 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Joe Murrock, Lucy Guerin
    Postcode
    DL1
    Sold Price
    £165000
    Experience:
    Would you use the agent again? Yes
    Joe MurrockLucy  Guerin
    Joe MurrockLucy Guerin

    It has been a gruelling trip to sell my property. 'For sale' began Aug. 2014 ,come Dec. 2014 thought I had a buyer,at the 11th hour he pulled out on asking me to reduce by �20000,I told him to bxxxxxks. So come Feb. 2015 I had a genuine buyer and do appreciate the help given by Joe and Lucy. At 76 I've had enough of moving thank you very much!

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  13. View All Comments (1)by Tom Harrington, Managing Director  27/07/2015

    Dear Mr Bulman, I'm very sorry to see that your sale was far from smooth. You were extremely unlucky to have your buyer pull out so close to completion. Its frustrating for everyone involved when a buyer pulls out last minute. Unfortunately due to UK law no one is ever tied into the purchase until exchange of contracts happens, normally just a week before completion. Good to see we did go on to find the right buyer for your property, just a shame these were not the first buyers to come along. I'm also glad that you found Joe and Lucy helpful throughout your sale.
  14. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lucy Guerin
    Postcode
    RM9
    Sold Price
    £250000
    Experience:
    Would you use the agent again? Yes
    Lucy  Guerin
    Lucy Guerin

    Lucy was an absolute star from start to finish she responded to calls quickly and efficiently,
    obtained the best price by managing the offers superbly.
    She went over and above by assisting with the exchange , personally speaking with the buyers mortgage and insurance brokers to get the information required when the process started to falter.
    excellent service throughout

    Comments on the Agents fees

    “ALL CLEARLY ADVERTISED AND BROKEN DOWN FOR THE SERVICE WE CHOSE, OPTIONS FOR THE SERVICE PROVIDED ALLOWS YOU TO CHOOSE THE SERVICE YOU GET FOR THE FEES YOU PAY. ALL”


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  15. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Lucy Guerin, Tom Harrington
    Postcode
    LL32
    Rent PCM
    £575
    Experience:
    Would you use the agent again? Yes
    Lucy  GuerinTom Harrington
    Lucy GuerinTom Harrington

    Housetree sent me quite a few potential tenants straight away via email (advertising on Rightmove etc), which was more than High Street Agents ever did. The communication I had with them was also excellent which surprised me given the very low fee. They also did the tenancy checks as well in the price.
    I did try selling the property through them and the response wasn't as good although i think this was probably down to the overpriced valuation. I think high street agents have a better handle on local house prices although their fees cannot compare.
    Definitely will use them again as they did everything the local estate agents do and more for a fraction of the cost.

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  16. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lucy Guerin
    Postcode
    RM9
    Sold Price
    £250000
    Experience:
    Would you use the agent again? Yes
    Lucy  Guerin
    Lucy Guerin

    3 days after putting the house into the care of house tree there were 11 prospective buyers books in for viewing. In the end over 15 viewings of the property where confirmed and after these had taken place 12 offers where made. Lucy made the entire process painless and very quick with an offer accepted within 3 days.

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  17. 1
    person found this
    helpful.

    A 4 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    WC1H
    Sold Price
    £265000
    Experience:
    Would you use the agent again? Yes

    I used House Tree to advertise my property on the internet and to liaise with potential purchasers and to arrange viewings. I was very happy with the service received for the price I paid. House Tree were very conscientious in contacting me regarding viewings and in providing advice as to price we could expect to achieve and makins sure that our expectations were met.

    Comments on the Agents fees

    “VERY GOOD VALUE.”


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  18. 2
    people found this
    helpful.

    A 2 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (Prospective customer)
    Staff Member
    No staff selected.
    Postcode
    Rg30
    Sold Price
    £160000
    Experience:
    Would you use the agent again? No

    A frustrating experience. The key holder was just that and had no knowledge or information about the property or seller or the area.
    I had difficulty finding the property so called the office but just got voicemail.
    A cheap option for sellers, hopeless for buyers.

    What could House Tree do to change your mind??

    “Would have been helpful if someone could have answered my call when looking for the property. Provide a key holder with the info buyers will want to know.”


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  19. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    HA2
    Sold Price
    £275000
    Experience:
    Would you use the agent again? Yes

    I was very pleased with the service provided. I have sold 2 flats through housetree and it has been a hassle-free, professional experience. The staff arranged all the viewings and kept me update on the progress of the sale up until the point of exchange. I have no hesitation in recommending others to sell their property through housetree as the service is just as good as any high street agent with the added incentive of saving thousands on fees.

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  20. 2
    people found this
    helpful.

    A 4 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Joe Murrock, Megan Lawrence
    Postcode
    NW3
    Sold Price
    £375000
    Experience:
    Would you use the agent again? Yes
    Joe MurrockMegan Lawrence
    Joe MurrockMegan Lawrence

    Amazingly good value for money, and kept expecting to discover a catch, but there wasn't one. Joe and Megan always very pleasant to deal with, always seemed happy to talk. Saved thousands on High Street Estate Agents' fees. I'd recommend them!

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  21. 2
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lucy Guerin
    Postcode
    N20
    Sold Price
    £400000
    Experience:
    Would you use the agent again? Yes
    Lucy  Guerin
    Lucy Guerin

    Very pleased with the service we had from House Tree and their solicitors right from the start through to moving day. We went with a package that included everything needed for selling as well as there solicitors. They were extremely good value when you compared it to some of the local agents that visited my property for a valuation. I went with House Tree as they seemed very much on the ball when we had our initial discussions and they meet my needs wherever they could.

    It does make me wonder why people are still using local agents when some wanted 2.5% commission for putting a property on a website. If I went with one of the agents that visited my property it would have ended up costing me £10,000 more than selling with House Tree…that is insane!

    My property manager was Lucy and never had any problems getting hold of her and always returned my calls. It was important to me that I only wanted to deal with one person for my sale instead of always speaking to someone different and this was never a problem.

    Comments on the Agents fees

    “WENT WITH HOUSE TREE’S OPTION 2 FOR £699. THIS INCLUDED ALL THE ESTATE AGENCY FEES FOR SELLING AND ALSO INCLUDING THE SOLICITORS FEES. CANNOT BE BEATEN FOR PRICE”


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  22. A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Lettings (as a Landlord)
    Staff Member
    vivien Coward
    Postcode
    E3
    Rent PCM
    £1450
    Experience:
    Would you use the agent again? Yes
    no photo
    vivien Coward

    I am a landlady and have 4 properties which I let out. I have used gumtree, several letting agencies but this has been the best experience with regard to speed, efficiency and cost. Completely delighted with both the service and product.
    I will most definitely use them again and will spread the word.
    Thank you all!

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  23. 5
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Joe Murrock, Lucy Guerin
    Postcode
    mk5
    Sold Price
    £178000
    Experience:
    Would you use the agent again? Yes
    Joe MurrockLucy  Guerin
    Joe MurrockLucy Guerin

    A superb service provided by this agent. I was highly dubious about using an on-line Estate Agent but the staff members I dealt with were professional, friendly and patient. I felt that they represented my interests perfectly.

    This is the third property I have sold, the previous two being through traditional agents and I can honestly say that house tree were the best. My property went "live" on the Tuesday and was sold on Thursday. All the buyers they sent round were serious potential buyers.

    I would definitely use them again if I need an estate agent and recommend them 100%. If you are uncertain (like I was) give them a try, you have nothing to lose and thousands of pounds to save.

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  24. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Megan Lawrence, Tom Harrington
    Postcode
    PE22
    Experience:
    Would you use the agent again? No
    Megan LawrenceTom Harrington
    Megan LawrenceTom Harrington

    Such an amazing team, nothing was too much trouble and without the large fee that lots of estate agents charge.
    I would RECOMEND them to anyone.

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  25. 2
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Buyer)
    Staff Member
    Megan Lawrence
    Postcode
    SS14
    Experience:
    Would you use the agent again? Yes
    Megan Lawrence
    Megan Lawrence

    Megan provided an excellent service and without her help I would still be trying to chase solicitors to exchange contract.

    I have no hesitation in recommending them, the fact that they were not local to the property I brought was not a problem at all. Megan provided a first class service throughout the whole process, nothing was to much trouble.

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  26. 6
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Megan Lawrence, Joe Murrock
    Postcode
    HA2
    Experience:
    Would you use the agent again? Yes
    Megan LawrenceJoe Murrock
    Megan LawrenceJoe Murrock

    Having been a little apprehensive about using an online estate agent, I can honestly say that this has been a wonderful first time experience and I doubt very much if I will be returning to using high street agents. The experience was enhance by the excellent communication from Megan and Joe, who arranged the viewings efficiently and informed me of any cancellations.

    I save thousands in commission hence I would have no hesitation in recommending this agent to all who are contemplating an alternative to high street agents.

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  27. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Megan Lawrence, Lucy Guerin
    Postcode
    DH2
    Experience:
    Would you use the agent again? Yes
    Megan LawrenceLucy  Guerin
    Megan LawrenceLucy Guerin

    Easy to use and saved over 50% of the cost of a high street agent.
    Good photos on website.Will certainly use housetree again.

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  28. 2
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    Pe22
    Experience:
    Would you use the agent again? Yes

    We heard about HOUSE TREE on radio, and thought it sounded too good to be true , but it really is true it is an amazing service and so reasonably priced, we could have paid £3500 to a local estate agent but instead we paid only ........... £350 , we can not fault the service from the team.
    we dealt mostly with Megan Lawrence , nothing was ever too much trouble, if there was something I wasn't happy (change of wording on our house detail for example ) with she sorted it out straight away. Why oh hey would you use someone else and pay them thousands when you can use HOUSE TREE and get it one for hundreds

    GIVE THEM A GO

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  29. 4
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Megan Lawrence, Joe Murrock
    Postcode
    B60
    Experience:
    Would you use the agent again? Yes
    Megan LawrenceJoe Murrock
    Megan LawrenceJoe Murrock

    A fantastic company and great value for money.

    Considerably cheaper than 'local' estate agents and from our experience with other people within our chain offer a more pleasant experience without the aggressive percentage commission based approach that traditional estate agents use.

    I would strongly recommend their services as it was a joy, right from the clear options on their website with clear costs set out, through getting the EPC and advertisement organised, to liaising through the whole sales process.

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  30. 2
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Megan Lawrence, Joe Murrock
    Postcode
    L17
    Experience:
    Would you use the agent again? Yes
    Megan LawrenceJoe Murrock
    Megan LawrenceJoe Murrock

    My flat in Liverpool was on the market with Housetree for a long time due to the poor market conditions, and over that time the business saw some changes, but throughout the team at Housetree were really friendly and professional. I got plenty of viewings and most importantly the eventual sale. The pricing structure was very competitive and I felt that they never gave up on me and my little flat. I would definitely do business with them again. Special shout out to Megan who was brilliant. Thanks Housetree ;->

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  31. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    E1
    Experience:
    Would you use the agent again? Yes

    Quick response, good value and high quality service. Happy with the service. Will use their service again and recommend to a friend.

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  32. A 1 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Surveys
    Staff Member
    No staff selected.
    Postcode
    Tw13
    Experience:
    Would you use the agent again? No

    Terrible service. Emailed to inform of error on. EPC told I need to contact assessor myself even though I booked EPC through Energyperformancecertificates.co.uk assessor has not responded to last request. Shoddy customer service. AVOID AT ALL COSTS.

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  33. View All Comments (1)by Joe  16/04/2014

    Hi Leslie, I am very sorry you didn't feel the service to provide your EPC was to the standard you expected, this review site is actually for House Tree which is an online estate agency, so the review might be better placed on Energyperformancecertificates.co.uk review site. Kind Regards, Joe Joe
  34. A 5 -star review by ''

    Branch:
    Provident House Burrell Row (Beckenham) (Kent)
    Services:
    Sales (as a Buyer)
    Staff Member
    Megan Lawrence
    Postcode
    BB3
    Experience:
    Would you use the agent again? Yes
    Megan Lawrence
    Megan Lawrence

    I would like to thank Megan at House Tree. From the moment I put in my offer to the day of completion, Megan was very helpful and was always there to answer any questions or requests I had. This made things a lot easier for me and made buying my first home strees free :-) Megan was always very professional, polite and happy to help. It has been a pleasure dealing with Megan over the past two months. Thank so much once again. :-)

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